This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler Town and country. The contact stated that the vehicle started overheating. The contact stated no warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that the water pump needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was unavailable.
The contact owns a 2014 Chrysler Town and country. The contact stated that while driving approximately 45 mph, the vehicle started shaking abnormally, and loss motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the number two cylinder had a misfire and that the cylinder head replacement was needed. The contact called quinn motors (6747 george Washington memorial hwy, gloucester, va 23061, (804) 693-2408) however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000. The consumer stated the vehicle has a defective cylinder head and requires $2,000 to $4,000 to replace.
The engine in my Chrysler Town & Country minivan, 3,6L engine, developed a serious "miss" causing power loss and violent vibration when trying to accelerate. It has been determined to be a missfire in cylinder #2. by testing, it is determined to be a faulty designed left cylinder head. Chrysler has extended the warranty for this problem on all 2011 to 2013 vehicles with the 3.6L engine, but not my 2014 (yet). Help, please.
The contact owns a 2014 Chrysler Town and country. The contact stated that the vehicle was leaking oil. There was no warning light illuminated. The vehicle was taken to crown motors Chrysler Dodge Jeep Ram (1127 central ave, holland, mi 49423, (616) 795-4840) to be diagnosed. The contact was informed that the oil filter adapter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 140,000.
- Holland, MI, USA
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Leaking oil so I took it in and mechanic says the oil filter housing is cracked and needs to be replaced. Apparently it's pretty common among these vehicles and he's having a hard time getting the part to fix it. It's on back order.
I noticed some type of oil leaking under my vehicle. I took it to the local Chrysler dealership and was told that the oil filter housing needed replaced. They said it would cost around $1,000, but that there was no eta on when they would have that part in stock. I called a small auto mechanic shop to see if they could give me a competitive price, but they aren't able to find the part available through any third party vendors. My vehicle has been sitting at the Chrysler dealership for over 2 weeks waiting for them to let me know when the part will be available. The diagnostic fee is $135 and will only go towards the price of the repairs if those happen within 30 days, so to keep from wasting money and having major issues arise from this leak I haven't picked up my vehicle and we are playing leap frog with my husband's small car.
I bought a 2014 Town and country from moran Buick dealership in September 2020 by February 2021 I had to replace components in my drivers side window twice due to failure and the window falling in my door. Also noticed a huge oil spot on driveway went to have it checked out and was toild my oil filter housing cracked and it on back order over 4 month. Looking online this is a huge issue. How can I feel safe driving my family in this vehicle with oil leaking out constantly.
The oil pump coolant line and housing needs to be replaced - costing about $1K for parts and labor. The van only has 115K miles and has been well-maintained. I heard from both the auto repair shop and the dealer that this is a known issue among many other vans and that the parts are on backorder for 2 months (about 15K needed). It's not just me having this issue but thousands. A recall should be in effect.
Noticed engine oil leaking (unknown when it started). Initially though it may have been oil spilled when changing oil. It turns out the oil is leaking form filter housing (also includes engine oil cooler). Engine needs expensive repair to fix due to plastic parts. Part is not available to purchase (back order). Oil leaks is heavy, unsure if it may pose a fire hazard.
The contact owns a 2014 Chrysler Town and country. The contact stated that the vehicle was leaking oil underneath the vehicle. There was no warning light illuminated. The contact had the oil filter housing replaced. Recently while driving 28 mph, the vehicle stalled in the middle of the roadway. After several attempts, the contact was able to restart the vehicle and pulled to side of the roadway. The contact had the vehicle towed to stevenson-hendrick Toyota jacksonville (3124 new bern hwy, jacksonville, nc 28546) who diagnosed the failure and stated that a rod went thru the engine causing to failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 144,000.
Had my oil changed and tuned up last month roughly 3 days later I noticed oil on my drive. Brought it to a friend and sat for 30 min and a puddle of oil showed up in his garage floor. We checked the oil level and found oil all over the motor. I took it back to where I had my work done and was told the leak was coming from under the oil filter housing assembly and there are 2000 on back order. Which makes me think there is a problem your aware of and how do I get it fixed.
I noticed oil under my vehicle. I crawled underneath the vehicle and noticed oil was coating all visible parts of motor. Upon further inspection the oil filter housing assembly has developed a crack in it. This is a plastic piece that is affixed to the engine (heat and plastic do not mix). This has caused oil to leak onto the motor (at approximately 1 quart per 3000 miles driven). This has the potential to cause a fire in the engine bay at any time.
On two occasions during the last month the engine had just died while driving. It happens around 30mph and decelerating. Battery was working because radio stayed on, but lost all other operating functions including automatic steering.
My vehicle has a ticking problem (lifter) for over 8 months. I need to get it fixed and no one works on the engine. Only the dealer. Secondly, my engine light comes on for the thermostat gauge.
At 50,000 miles the transmission valve went out - causing the van to stall while driving. It was replaced. Again after another 50,000 miles this transmission valve is going out and the vehicle is again stalling while driving.
On 1/17/21, the van engine stalled while I was driving on a freeway. This caused loss of power steering and power brakes. I coasted to stop on side of road, waited a bit, and restarted the van. It drove for aout 3 miles when the same thing happened. Problem appears intermittent since it hasn't happened when I brielfy drove the car on 1/18 and 1/19. Dealer is saying they can't find anything wrong with car (took car in to dealer on 1/20)
Vehicle had leaking plastic oil filter housing at 110K miles. After review online, noticed this is a very common design issue all over the 3.6 pentastar V6. Then at 127K, I have now been informed after engine started ticking while driving that timing chain, camshaft etc have failed and engine must be rebuilt and or replaced entirely. I have owned many vehicles and never had one with an engine failure at this low mileage. Small fixes, of course but total catastrophic engine part failure at 127K? Chrysler should be ashamed of this poorly designed engine. They know this engine has problems as they extended engine warranties for 2011-2013 models but I feel like they leave their customers with newer engines high and dry. I will never buy another fca product again as long as I live, and I am a young father with many more vehicles left to buy in my life - this was my first fca vehicle.
The contact owns a 2014 Chrysler Town & Country. The contact stated that in the driveway of his residents there were drops of oil in the driveway. No warning lights illuminated. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the oil pressure gauge needed to be replaced. The oil was replaced in the vehicle however, the failure recurred. No dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2014 Chrysler Town and country. The contact stated that while driving 35 mph, the vehicle loss power steering assist without warning. The vehicle was turned off and restarted and operated as designed. Additionally, after coming to a stop, the power steering failed to operate as designed. The vehicle also failed to accelerate as intended. The vehicle was turned off, restarted, and operated as intended. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 115,000.
A D V E R T I S E M E N T S
- Columbus, OH, USA