This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving there is a loss of power steering assist at various speeds on city streets and highways going stright and sometimes during a turn, the vehicle is difficult too steer, the engine remains operational however the instrument cluster goes into test mode where all the indicator lights come on and the tachometer and speedometer go to zero usually within 5-10 seconds it goes back to normal or the vehicle ignition switch has to be turned off and restarted and the vehicle is normal from a few minuets to a few days and then the event may return. This similar to NHTSA campaign # 14V264000. However this vehicles was manufactured in May 2008 and its VIN #, per Ford, was not included in that recall which started August 2006 through September 2010
The steering wheel started shaking when ever I was stopped at a red light then shortly after that the steering became very difficult and I almost hit a pedestrian.
While driving at low speed in a parking lot the power assist and subsequently the power steering failed making the vehicle very difficult to steer. I barely missed hitting another vehicle.
- Inwood, WV, USA
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100300 miles on my 2008 Escape. Car struggles to change from 1st to 2nd gear. Now power, engine revs up but gear will not change, I have to press the gas pedal then lift off, over and over before it changes gear. Car will jerk and almost lose power while in traffic
This vehicle started minor steering problems Jan 23, 2014 and has shown minor to now major power steering problems. The power steering seems to go out, then revive when restarted. Now the incidents are becoming more frequent and for this female, now not able to be driven. This problem occurs upon starting the car.
The contact owns a 2008 Ford Escape. While driving 10 mph, the power steering failed without warning. The vehicle was not taken to be diagnosed. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering); however, the failure recurred. Redlands Ford Inc, (1121 w colton ave, redlands, ca 92374, (909) 793-3211) was contacted and an appointment was made to have the vehicle diagnosed and repaired. The contact stated that the failure was intermittent. The manufacturer was contacted and notified of the failure. The failure mileage was 125,715.
My daughter was driving across country from Virginia to California and back through Texas on highways and back roads. She stopped for gas in Texas and when she began driving again she was unable to control the steering, power steering was out. She had to drive back to Virginia with no power steering which caused a safety issue. Upon returning to Virginia the vehicle was taken to wynne Ford which determined an electric power steering fault and the steering column and the lock module needed to be replaced. We discovered there is a safety recall for this issue. Safety recall 14S05- electric power steering. We were then told her vehicle would not be covered under this recall because only vehicles from the Kansas plant would be covered. This is the exact same problem just a different plant and should be covered under the recall.
The contact owns a 2008 Ford Escape. While driving 35 mph, the steering wheel became inoperable without warning. The local dealer (river view Ford, 2200 us-30, oswego, il) was contacted and scheduled an appointment for diagnostic testing. The manufacturer was notified and informed the contact that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The VIN was invalid. The failure mileage was approximately 100,000....updated 11/15/17 updated 11/28/2017
The contact owns a 2008 Ford Escape. While the vehicle was idling, the steering wheel began to turn back and forth independently without warning. The vehicle was serviced per NHTSA campaign number: 14V284000 (power steering); however, the remedy failed to repair the vehicle. The recall repair remedy was performed at westlie motor company (located on 500 S broadway St, minot, nd, 58701). Due to the contact being out of town during the failure, the contact took the vehicle to the local dealer (havre Ford located at 1991 2nd ave, havre, mt, 59501) where it was diagnosed that the steering column had begun to fail. The contact was able to drive the vehicle back home. The contact notified the local dealer, westlie motor company, once she returned and was informed that it was not likely the same part that failed and, even if it was, it would be an out of pocket expense. The vehicle was not diagnosed due to the diagnostic fees. The contact had an independent mechanic diagnose the vehicle for a second opinion and was informed that the steering torque sensor failed. The manufacturer was made aware of the failure and stated that there was no active recalls and advised the contact to take it up with her local dealer. The failure mileage was approximately 106,000.
While on a shopping trip, I parked the car.....15 minutes later I started it and proceeded to back out of the space and could hardly steer....felt like I had 4 flat tires....the only warning was a steering wheel that shook while I was at stops, not while driving....no red lights, no other symptoms. Out of the blue the power steering stopped....one week after being serviced and checked out.
I was driving my vehicle when all of sudden my power steering completely went out on me causing my driver side front ball joint to bust along with I dont know what else & almost wreck my vehicle. Good thing I was near a parking lot that I could get my vehicle into enough to get my vehicle off the main road so I was not hit & involved in an accident. I bought vehicle used in April of 2016 & do not know what was done N what was not. My power steering went out abt a month ago & it has been sitting undrivable since then. A friend that is a mechanic finally was able to take a look at my vehicle & after just taking a look at the vehicle to see what was going on, he came to the conclusion without even knowing of any recall & advised that is what the issue wrong with my vehicle. He advised I need check into this to have Ford take care of the issue free of charge. I ran the VIN # to check recalls on my vehicle but came up no recalls however my vehicle falls in the year of the recalls. Researched online & there are several recalls. How do I go about this & getting all the recalls taken care of for mine & my passengers safety, if my VIN # is showing as no recall but the recall issue has happened to my vehicle? I need to take care of this ssap, as this is/was my only & main source of transportaion.
The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel would become hard to turn causing partial loss of power steering. The contact stated that a wrench (power train fault warning) would appear on the instrumental panel. The vehicle was not taken or towed to a local dealer for diagnoses or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The power steering no longer is working. We are told it is a sensor problem. There has been a recall for other Escapes from this year with this issue but not ours. It is same issue and should be addressed.
My daughters Escape experienced a power steering failure while driving her blind 9 year old daughter to school, she was 8 1/2 months pregnant at time. Now your site tells me the VIN [xxx] is an invalid number. How can this be? when that number is googled it pulls up numerous complaints (including at least one NHTSA complaint). Please explain how this vehicle can have been sold in 5 different states minimum with no action by you or Ford. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Ford Escape. While driving, the steering wheel independently turned and the power steering assist stopped operating. The contact mentioned that extra steering effort was applied while driving at lower speeds. The power steering assist fault error indicator illuminated. The vehicle was taken to columbus ricart Ford (4255 S hamilton rd #100, groveport, oh 43125 614-836-6260) where it was diagnosed that the power steering assist system shut down as a result of the power steering motor sensor fault. Also, the power steering and torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer stated that, due to the previous recall repair, they could not repair the vehicle again. The failure mileage was 147,000.
Loss of electric power steering, just like other 2008 Ford Escapes. Dash light came on that said "power steering assist fault" and while driving power steering completely went out.
In 2016 November my gas pedal stuck to the floor and I freaked out and ran into my neighbors garage and I had 10 fired fighters and sherriff look at my turned off Escape and the accelerated pedel was completely sitting on the floor of the vehicle and it also was towed to Ford and said the accelerator pedal link was completely broke and it was not covered under insurance for they said this is a manufacture issue and not insurance and so I had to use the front end damage to pay for the $1500 repair on a part that should not have broke, Ford has now over 100 complaints to this say problem and no fix.....this vehicle accelerated and rammed a neighbors garage door and I could have been killed and all the sheriff and firefighters say they have never seen an accelerator pedal depressed to the floor and I was lucky....Ford fix this....this is going to kill someone and it I had injuries from the whiplash.
A D V E R T I S E M E N T S
- Albany, GA, USA