This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on highway suddenly steering feels like hard to shift lane and while turning on exit it is very difficult to take shapr turns. I pulled somehow in closet parking lot after took an exit from highway. Found message on dashboard power steering fault
The contact owns a 2008 Ford Escape. While driving at a slow rate of speed and making a left turn into a intersection, the power steering malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the torque sensor signal was faulty and needed to be replaced. The contact indicated that the vehicle was inspected in September of 2014 for NHTSA campaign number: 14V284000 (steering) with 68,000 miles, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 88,000.
The contact owns a 2008 Ford Escape. While driving approximately 75 mph, the steering wheel seized without warning. The contact observed an abnormal odor and pulled the vehicle over. The contact shut off and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The manufacturer was made aware of the issue. The failure mileage was 77,850.
The contact owns a 2008 Ford Escape. While driving at an unknown speed and also while the vehicle was in park, the steering wheel began to vibrate. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per NHTSA campaign number: 14V284000 (steering). The vehicle was repaired; however, after the repairs, there was an abnormal noise coming from the steering wheel. In addition, the power steering assist fault warning indicator illuminated. The vehicle was taken back to the dealer where it was diagnosed that the steering assist program needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
I purchased my 2008?Ford Escape last year 2015. I have replaced both cv axils on each side and I had my steering column replaced. I purchased the car with 95,000 miles on it at a great deal of $8,900. I then found out why it was so cheap from such a trusted dealership. The dealership was closing in the next 2 weeks. It closed shortly after my purchase and a new Ford dealership opened in its place. Through out the last few weeks my car has not been driving correctly, especially on the highway. I took a closer look and noticed that no matter my speed my car will not go above 3rd gear. My power tran light came on today. I have read on other sights that there were recalls on this issue. I do not think these issues were fixed while being recalled. The related I've done so far have not been cheap by any means. After a year (even less 2 of the above cases) I should not be having these issues. M.carcomplaints.com/Ford/Escape/2008/recalls/ the above sight was my reference tara
- Minerva, OH, USA
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The contact owns a 2008 Ford Escape. The contact stated that the vehicle experienced a loss of electrical power steering. The failure occurred without warning. The vehicle was diagnosed and repaired at owners expense. One year prior to the failure, the pscm software was updated per NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 159,337. Updated 09/28/16
The contact owns a 2008 Ford Escape. While making a turn at 20 mph, the steering wheel made a squealing sound and became very loose without warning. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 69,800.
The contact owns a 2008 Ford Escape. While driving 25 mph, the contact felt a tremor in the steering wheel. After turning the vehicle off and back on, the steering seized. The vehicle was repaired per a recall in August of 2014, but the failure recurred. The manufacturer was notified. The recall details were unknown. The approximate failure mileage was 180,000.
Power steering failure. Daughter was driving and just became hard to steer. I brought it to my regular mechanic they informed us that there was a problem but it required us to bring it to the dealership for repairs due to the problem needing electronic programming. I looked everything up and found a recall and called the dealership. When I brought my vehicle in to be repaired I was contacted and told that the entire power steering column needed to be replaced and its not part of the recall. How can a recall affect so many people but not cover the real problem that everyone is having. With so many consumers complaining that they had to have the entire power steering column replaced (of course for a very high price, and only at the Ford dealership) the NHTSA or some government body needs to force Ford to recall the whole column. I am 100% for a class action law suit.
The contact owns a 2008 Ford Escape. While driving 5 mph, the power steering failed. The vehicle was towed to a mechanic where it was diagnosed that a torque sensor alert produced trouble code dtc B2278. The VIN was excluded from NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 150,000.
While driving my 2008 Ford Escape on the highway the steering wheel began to shake violently, then shortly after the power steering system failed. I looked into this issue and found a recall for 2008-2011 Ford Escape and Mercury mariner models however after contacting Ford they informed me that the vehicle had already been part of the recall and this is unrelated.
The contact owns a 2008 Ford Escape. While driving 5 mph, the contact lost control of the steering wheel and the steering warning indicator illuminated. The vehicle was diagnosed as needing a new steering column. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 14V284000 (steering); however, the VIN was not included. The failure mileage was approximately 100,000. Updated 08/02/16 the consumer stated after the steering column was replaced, she had to purchase a throttle control at a cost of $800, because the vehicle was accelerating on its own.
At a stop sign the steering wheel started to shimmy about a quarter of an inch after about two hours it beeped then ten minutes later I shut off my vehicle and an hour later when I started the vehicle it came up with a power steering fault on the dash and it has not worked since this happened on May 7th 2016
Complete power steering loss after recall performed. While turning a right hand corner at 50mph all power steering failed making it near impossible to steer vehical other then straight on across lane.. this failure caused me to almost hit another vehical head on thankfully the other car was paying attention and avoided me due to fact I could not steer and no harm brought to my 2 children.. called for dealer and was told recall was proformed and the failure was my problem not theres. At a bill of over $3000.
The contact owns a 2008 Ford Escape. While driving 55 mph, the steering wheel became difficult to turn. The contact had to slow down the vehicle to regain control. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified. The vehicle was repaired according to NHTSA campaign number: 14V284000 (steering), but the failure recurred. The failure mileage was 94,000.
The contact owns a 2008 Ford Escape. The contact stated that the power steering failed. The steering wheel needed excessive force in order to steer the vehicle. The vehicle was previously serviced under NHTSA campaign number: 14V284000 (steering) however, failed to remedy the failure. The vehicle was taken back to the dealer where it was informed that the pscm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
After taking the vehicle to the dealership to resolve recall 14S05 via a software update. The same problem occurs resulting in vibrations in the steering column and loss.of power steering assist. Dealership contends that the issue was closed via thw software update and now says that must pay out of pocket to replace the steering column. I do not feel that Ford has adequately addressed the underlying issue with the software update as I ave reseaeched and found numerous reports of the same issues after the update with Ford refusing to own up to the issue.
The contact owns a 2008 Ford Escape. While making a left turn at a low speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously updated under NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2008 Ford Escape. The contact stated that there was a clicking noise in the steering wheel when the vehicle was turned to the left. The contact stated that the clicking sound was also evident when the vehicle was in reverse. The dealer diagnosed that the steering knuckle and the power steering motor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was included in NHTSA campaign number: 14V284000 (steering). The contact stated that the vehicle was taken to the daler to receive the recall remedy; however, the diagnostic test failed to produce a fault code. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
A D V E R T I S E M E N T S
- Troy, MI, USA