This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had approximately four occurrences of losing all throttle response, basically a complete loss of power while driving on the los angeles freeway system. Engine RPM drops to 1,000 and provides idle power only. A very dangerous situation while on a 4 lane congested highway traveling at speeds upto 65 mph.
On March 16, 2013 I was driving my vehicle when I lost power in the middle of the road. I pushed the gas petal but vehicle would not accelerate. The wrench light illuminated on my dashboard. The vehicle was jerking. I was able to pull off the road. Examined under hood and everything appeared ok. Vehicle started ok and sounded ok so I continued to drive. Approximately 30 minutes later, the same thing happened. Vehicle was jerking worse and lost power. I pulled off road and shut the truck off. Restarted okay and decided to drive back home. I was fortunate that there was not a lot of traffic and it was early in the morning. Otherwise I could have been involved in an accident. Someone could have been seriously injured or killed when my truck stalled. I had my 83 and 81 year old parents with me. I took my vehicle to the Ford dealership in my home town and problem was diagnosed as throttle body faulty. Repairs were made, I paid for them, and left dealership. Losing power and vehicle dying on the road certainly seems to be a safety hazard.
Vehicle's throttle stopped working in traffic traveling at 35 mph and had to coast vehicle to side of road where engine was idling roughly but no response to pressing accelerator pedal. Vehicle needed to be shut off and restarted several times to get throttle working again. Vehicle exhibited this problem many times over last 30 days (even at 65 mph we lost throttle on interstate and had to coast off in traffic). We have been fortunate in avoiding an accident. Took vehicle to service station which read computer reading and said "throttle body actuator" needed to be replaced and that I should go to local Ford dealer asap as there should be a recall for a 2 year old vehicle with this dangerous condition. Ford dealer informed me that there was no recall and that its just something that happens and that it would be $399 to fix. This is a huge safety issue and I will not let my family drive the vehicle until Ford fixes this issue at Ford's expense. I researched online and this problem seems to be happening a lot to many owners. This needs an immediate mandate by NHTSA to Ford to issue a recall for this life threatening defect.
2010 Ford Escape XLT (V6) is having repeated incidents (at random intervals) of throttle failures. Vehicle suddenly has no "gas pedal", idles roughly (800 to 1000 RPM) and has to be coasted to side of road. Only way to reset is to put vehicle in park and turn off (dangerous on interstates or if in left lane and no place to pull off), restart and most cases the problem is eliminated for hours, days or more. Sometimes it can occur many times within a short drive period and then go away for hours of issue-free driving. Engine service light (wrench) came on one day after some extremely rough idling caused by issue (engine bucked a bit) and service station read computer analysis as "throttle actuator control system" was stuck open and closed. They told me that it was probably defective and dangerous and that I should proceed to my Ford dealer asap. I took vehicle to Ford dealer (3/20/13) and they acknowledged the throttle body should be replaced, but said no recall had been issued so I would have to pay for repair. I could not believe this for a 2 year old car. This is a huge safety issue and I would expect a manufacturer to fix this problem immediately and shocked at their nonchalance regarding this problem. I went home and googled the issue and I see many articles and agencies looking into this problem so apparently I am not the only one having this problem. I am not allowing the my family members to drive the vehicle due to this safety issue until it is repaired by Ford at their expense. This could be a major lawsuit (injury or even fatalities) due to the safety of having to "limp off" a busy roadway with no warning and becoming a target.
2010 Ford Escape. Consumer writes in regards to sudden unexpected loss of acceleration in vehicle. The consumer stated the vehicle would completely stop or slow to a miniscule speed.
- Scarsdale, NY, USA
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The contact owns a 2010 Ford Escape. The contact stated that the vehicle stalled and also experienced sudden acceleration. The vehicle was taken to a mechanic who diagnosed the failure and stated that the evaporative emission canister needed to be replaced. The vehicle was repaired. The dealer was notified. The manufacturer was not notified. The failure mileage was 57,873 updated 04/30/13 the charcoal canister was replaced. Updated 05/20/13
For several months, my 2010 Ford Escape would stall while driving down the road. There were times that I was going 45-55mph and my vehicle would stall. I lost power steering as vehicle shut off. I had to slow down and pull off the road and re-start the vehicle. This was very dangerous and scary. This happened probably 10-15 times until I could no longer get the vehicle started. I had it towed into a Ford dealership and had their service department analyze the problem. I first took it by an advance auto to check the service engine light. The code that came up I believe was 9000. It had something to do with emission, fuel system concerns. The service department put a throttle body and motor assembly part on it. I haven't had any problems since. They also did an eec test P2111 and found etb to be at fault and replaced. I had to pay $356.52 including labor for this. I feel from reading other information on 2010 Ford Escapes that there has been a lot of issues with stalling. I feel I should be reimbursed for my expenses.
The vehicle experienced the exact condition as described in NHTSA investigation # PE13003. Traveling steadily at 30 mph, felt a sudden 'thump' from the drivetrain. The 'wrench' indicator light came on the indicator panel and vehicle went into "limp home mode' and engine continued to run at low RPM (@ 900). The throttle did not respond and vehicle could not be accelerated. Electrical and hydraulic power was maintained, pulled over to side of road and stopped normally. Once in park the engine began to rev erratically at lower rpms. Turned off engine, removed key. I have an obd scanner which I used to check for codes - delivered code "P2111". we were only a few blocks from our home, restarted the vehicle and it returned to normal operation and successfully drove home and has continued normal operation to present time (March 11, 2013).
Driving my 2010 Escape on the highway the engine stalled. The speed I was going was about 60 mph. With no prior warning the wrench light and check engine light came on, the RPM's fluctuated between 0500 and 2500 and I could not accelerate the vehicle. The dealer said the electronic throttle body needed to be replaced at my expense as it was not under warranty.
Driving at 35mph, check engine light came on and SUV went into "limp home mode", slowing to only 10mph. After re-starting SUV 2-times same error appear. Took SUV to local Ford dealer tom holzer, and they said it was a failing throttle body sensor. Inquired if there was a known warranty issue and dealer confirmed no, but a service bulletin existed at customer's expense - which was not agreeable. Tom holzer service manager advise to contact Ford directly (which we did) and Ford said to contact service manager (which we did). After numerous phone calls and formal complaints we received no satisfactory resolution. Ford was blaming the local dealer, the local dealer blaming Ford, and we still had to pay $525 to replace defective throttle body sensor. (ironically our good friends have a 2010 Chevy equinox with 80,000 miles that had the same problem and their local Chevy dealer replaced their throttle body sensor and provided loaner vehicle during service procedure, both at no charge). Needless to say, we were very disappointed with the local dealer and Ford's handling of this known problem, and this will be our last Ford vehicle purchase after 30-years of dedicated Ford vehicle purchases.
I was driving on the highway and my Escape lost power or ability to accelerate forward. The open wrench tool lite up on the dash board. My Escape slowed down significantly. The vehicle continued to run and would drive very slowly but when I would press on the gas, it would not go any faster. Once the vehicle was turned off and then back on, it appeared to work just fine. About a week later, the exact thing happened again when traveling at approximately 50mph. My car is now at a Ford dealership, but they say it is not happening when they drive it and unless it happens with them, there is nothing they can do about the situation.
Driving in traffic slowed to turn left across railroad tracks and car died. When I tried to accelerate the gas pedal went to floor but car crawled slowly to where we could pull off road. Disconnected and reconnected battery, car started ran 1 mile stopped again. Friend cleared electronic error code with tester and car has run ok until recently when back gate will not open until error code was cleared by car dealer. After car slowing incident occurred we returned car to dealer where we purchased it and they said they never heard of that ever happening and they could find nothing wrong with the car. We fear it may happen again and lead to an accident.
The contact owns a 2010 Ford Escape. The contact stated that the vehicle stalled without warning while driving at 55 mph. The failure was experienced several times and the vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic but was unable to locate a failure code. The dealer replaced a sensor. The contact was unsure of which sensor was replaced. The failure recurred. The VIN was not available. The approximate failure mileage was 15,000 and the approximate current mileage was 60,000.
Driving at 45-50 mph, car stalled and "wrench-shaped" warning light came on. By descriptions I've read, car went into "limp home" mode. I was able to pull to the side of the road... no acceleration capability, tight steering, RPM bouncing between 500-900. Shut off engine, restarted, ran fine for next 30 minutes of drive with speeds ranging from idle and 10-60 mph. Friend notified me of the below open investigation that fits what happened. Investigation subject : electronic throttle body malfunction date investigation opened: Feb 21, 2013 date investigation closed: Open NHTSA action number: PE13003 component(s): Engine.
The car engine accelerates on its own, whether or not my foot is on the gas petal. I thought it was transmission trouble, but not sure now after reading article in baton rouge advocate today. Brought car into dealership at least 3 times, they cannot find anything. They say bring it in when it happens, but once I was headed to baton rouge and it just started racing, another time to gently, and other times just headed home or shopping. It has happened minimal 25 times. I will start logging the mileage, speed, dates, & times as of today...2/26/13. I realize it is what you are calling a power surge. I cannot wait to get rid of this car.
When accelerating, the car's RPM jumps really high but the car is not moving any faster. Actually feels like it is losing power. Exact same type of feeling as indicated in the 2/25/13 reports in the news on the Ford investigation. Took to the dealership twice and they could not recreate it.
I was driving down the road and my car stalled and started jerking before shutting down entirely. I would push on the gas and my car would not drive forward, as if it lost its power. The Ford dealership had to replace the throttle body, after I owned the car for less than a year.
The contact owns a 2010 Ford Escape. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to a dealer and a smoke test was performed. The dealer located a leak in the system with the potential for fuel leakage as well. The valve solenoid, valve assembly pipe and the fuel filler pipe were all recommended for replacement. The manufacturer was notified and a complaint was filed but no assistance was offered. The vehicle was repaired at a cost of $ $931.64. The failure and current mileage was 70,480. Updated 03/01/13 the component failures based on what the dealer provided, which was a smoke test, confirmed the fuel system was leaking fuel vapors into the atmosphere and any places that fuel vapors could Escape. Updated 03/07/13
This vehicle belongs to my daughter and while driving to get lunch the said vehicle slowed and started jerking and shaking. The engine didn't die but the accelerator would not throttle up. She eventually was able to return back to work and later in the afternoon had a doctor's appointment and she left work for her appointment and traveled about a mile before experiencing the same symptoms as previously stated. My daughter phone me for help and I went to her location and we traded vehicles and I tried to drive it but it wouldn't accelerate as before. The engine would idle and the speedometer indicated 3 mph. I notified Ford and requested a wrecker and then was able to get the Escape to drive about another mile before it stalled again. I waited for a wrecker that never came and I finally started the engine again and entered the interstate and traveled abt six miles at 65 -70 mph when it lost power again. I idled at 3 mph for about a mile to the Ford dealership and they were closed. Finally I idled another 2 miles to the daughter's residence and parked the vehicle in her garage.the next day I went to autozone and I asked them what codes P2111 and P2112 were and they advise me it had to do with the throttle body. I then drove it to the dealership at 3 mph and left it. I purchased a throttle body from another Ford dealership and installed it in about twenty minutes. It seems to be running good now after test driving it for 15 miles with no issues. The vehicle's warranty expired @ 3yrs or 36,000 miles.
The contact owns a 2010 Ford Escape. The contact started the ignition and an unusual noise emitted from the engine area and the service engine light illuminated. The engine was shut down. Upon restarting, the vehicle was able to resume normally. The failure occurred while idling or when the ignition was started. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the malfunction. The failure mileage was unavailable.
A D V E R T I S E M E N T S
- Ft. Lauderdale, FL, USA