The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message low coolant was displayed, and the engine temperature started overheating. After adding more coolant to the reservoir, the failure later reoccurred. The vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.

- Gainesville, FL, USA

The contact owns 2014 Ford Escape. The contact stated while starting the vehicle, the vehicle started shaking and the contact noticed black smoking coming from the vehicle. The contact stated that the vehicle stalled when she shifted the to reverse. The service required check engine coolant message was displayed. The contact added coolant into the reservoir and the vehicle was taken to dealer. The dealer stated that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 59,000.

- Wyandotte, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an audible chime was heard with an unknown message displayed before the vehicle decelerated to 25 MPH. The contact stated after turning off and restarting the vehicle, the failure was self-corrected but recurred. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact discovered later that the coolant reservoir was constantly low and coolant needed to be added frequently. On several occasions, coolant had leaked from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

- Kent City, MI, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle was overheating however, the contact was able to pull over into an Auto Zone and added more coolant to the reservoir. The vehicle was taken an independent mechanic and no failure was found. The mechanic added more coolant. The dealer was contacted and stated there was no recall on the vehicle for the failure. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 124,000.

- Dansville, NY, USA

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the vehicle then failed to properly accelerate and sometimes drove rough. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 36,000.

- Woodbridge, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 100,000.

- Shelby Township, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 78,000.

- Salt Lake City, UT, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 70-75 MPH, the vehicle began to overheat. A message indicating that the engine was overheating was displayed. The contact veered to the side of the roadway until the engine cooled down. The contact then pulled into a gas station where he refilled the coolant. The contact later noticed that coolant was leaking from the vehicle. The contact replaced the coolant reservoir, coolant hoses, and two coolant temperature sensors himself. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated and the oil pressure warning light was illuminating intermittently. The contact pulled into a gas station and inspected the vehicle. The contact noticed that oil was leaking underneath the vehicle and onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head was cracked and was leaking oil. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling).The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 90,000.

- Comfort, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the coolant warning light would illuminate on the instrument panel. The contact called the dealer and was informed her vehicle was not under warranty. The contact also stated that while driving at 15 MPH, the vehicle shut off as the temperature gauge indicated that the engine was hot. There was white smoke coming from the exhaust pipe. The contact had the vehicle towed to an independent mechanic where she was informed that the cylinder had cracked and had leaked coolant into the engine which resulted in engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The vehicle had been repaired. The failure mileage was approximately 98,000.

- Columbia, MO, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at an unknown speed, she noticed that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that cylinder #3 showed signals of coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was 1,047.

- Anacortes, WA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not properly accelerate due to a #2 engine cylinder misfire. Additionally, there was blue smoke coming from the exhaust. The vehicle was taken to the local dealer who diagnosed that the vehicle had experienced an internal coolant leak into the engine cylinder. The contact indicated that the failure eventually caused damage to the engine head gasket and the vehicle was inoperable. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 110,000.

- Deland, FL, USA

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle overheated and cannot simply be fixed. The check engine warning light illuminated with a message to stop the vehicle immediately displayed. The temperature gauge was on HOT. The contact turned the vehicle off for 5 minutes, then restarted and drove to the local independent mechanic. The vehicle was diagnosed with an expansion tank crack and sensor failure. The mechanic related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The expansion tank and sensors were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000. Mechanic changed 3 sensors and the expansion tank and has cost consumer over $400. Engine is overheating and can only be fixed by the manufacturer.

- New Paltz, NY, USA

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated and there was smoke coming from underneath the hood. Additionally, the temperature gauge indicated that the engine was overheated. Upon inspection, it was discovered that the engine coolant was constantly low however, there were no visible leaks present. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,000.

- Jefferson City, MO, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH with her granddaughter in the front passenger-€™s seat, the vehicle began to stall. The warning "Low Coolant Level; Service Vehicle Immediately" message was displayed. The contact veered to the side of the road. The contact was able to restart the vehicle and drove back to her residence. The contact's son refilled coolant in the vehicle. However, the failure reoccurred while driving the next day. The contact's son, an independent mechanic, diagnosed that the coolant sensors, the engine spark plugs, and unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle had previously been repaired for a coolant leak failure in 2017 and 2018. The manufacturer referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 122,000.

- Lagrange, GA, USA

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle lost motive power. Additionally, while depressing the accelerator pedal, the turbo boost made a loud high-pitched sound. The contact stated that the low engine coolant warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a DTC code for misfires in cylinder #1 through cylinder #4. The mechanic determined that the valve cover gasket needed to be replaced. The vehicle was repaired. The failure reoccurred and the vehicle was towed to a different independent mechanic who diagnosed that there was coolant in the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000. The VIN was not available.

- El Paso, TX, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and the coolant needed to be refilled daily. The vehicle was taken to two independent mechanics who related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was unknown.

- Sand Springs, OK, USA

The contact owns a 2014 Ford Escape. The contact stated that while checking the oil, the contact noticed that the coolant level was very low. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The approximate failure mileage was 71,000.

- Lackawanna, NY, USA

I am having to add coolant in the reservoir. There is a indicator on the dashboard states coolant low. I don't know where the coolant is going. They're no visible leaks. I have not had a recall for this matter. Recalled are 2014 Ford Escape. They can overheat due to lack of antifreeze. Lack of coolant circulation could cause the engine to overheat and experience a crack in the cylinder head. A cracked head can cause pressurized oil leaks, oil that can leak onto hot engines. There have been reported fires.

- Arlington Hts, IL, USA

My 2014 Ford Escape warning light comes on and says coolant is low so I add coolant and the warning light goes away. In another month this happens again so I add coolant again and light goes off. This happens approximately every month. The temperature gauge stays the same, it stays normal. My moms 2014 Escape does the same thing.

- Castleton, IL, USA

My warning light comes on and it says coolant is low. I add some coolant and the warning light goes off. In a month the same thing happens again. I add coolant again. I have to keep adding coolant approximately every month. There is no puddle under car and the heat temperature gauge stays the same in normal range. Also My Daughter-€™s 2014 Escape also does the same thing. Hers started doing it in November.

- Castleton , IL, USA