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10.0

really awful
Crashes / Fires:
34 / 2
Injuries / Deaths:
84 / 21
Average Mileage:
2,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1997 Ford Explorer Owner Comments (Page 2 of 17)

« Read the previous 20 complaints

problem #312

Feb 132000

Explorer

  • miles

A D V E R T I S E M E N T S

The right rear tire came apart causing the vehicle to veer to the left spinning around onto the median and struck the concrete barrier with the right front, then continued to spin and struck the barrier with the right rear, the vehicle then overturned several times and came to rest, one person was killed and the other suffered non-incapacitating injuries (Florida traffic crash report Bridgestone/Firestone P235/75R15 wilderness M/S W2hl1py416 right rear). Nlm

- Miami, FL, USA

problem #311

Mar 052000

Explorer

  • miles
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (Bridgestone/Firestone, P235/75R15, Wilderness AT M/S, vdhl1py207, left rear). Nlm

- Dallas, TX, USA

problem #310

Feb 152002

(reported on)

Explorer

  • miles
Upon purchase of vehicle, there were Firestone Wilderness AT tires (no other specific tire information mentioned) that were original equipment on vehicle, consumer replaced with 4 new tires, however, after replacement, Firestone Wilderness AT tires were recalled, conumer submitted refund form, but was denied reimbursement.

- Kings Park, NY, USA

problem #309

Nov 032000

(reported on)

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer was told that all four Firestone Wilderness AT tires (P235/75R15) had a cut line appearing completely around each tire and that they were capable of tread separation, only the two front tires were under recall 00T005, the two rear tires were in the same shape (including spare), but did not fall under the recall, consumer wants to be reimbursed for tires not under recall.

- Wichita Falls, TX, USA

problem #308

May 132000

Explorer

  • Manual transmission
  • miles
The tire blewout causing loss of control of the vehicle and an accident, as a result 4 people were injured (tire size 235/75R15) (claim # 43-R479-516). Nlm

- Lancaster, TX, USA

problem #307

Sep 012000

Explorer 4WD

  • Automatic transmission
  • miles
While the consumer was driving at 65 mph the driver's side rear tire completely disintegrated. The consumer replaced all the tires after the incident, Goodyear Wrangler, P235/75R15.

- Webster Groves, MO, USA

problem #306

Mar 302002

(reported on)

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

Last day of recall..... according to newspaper..... unable to find dealer who can replace. No safety defect mentioned. (tiresize: P23575R15)

- Bellaire, MI, USA

problem #305

Feb 152002

(reported on)

Explorer

  • miles
Upon purchase of vehicle, there were Firestone Wilderness AT tires (no other specific tire information mentioned) that were original equipment on vehicle, consumer replaced with 4 new tires, however, after replacement, Firestone Wilderness AT tires were recalled, conumer submitted refund form, but was denied reimbursement.

- Kings Park, NY, USA

problem #304

Sep 012000

Explorer 4WD

  • Automatic transmission
  • miles
While the consumer was driving at 65 mph the driver's side rear tire completely disintegrated. The consumer replaced all the tires after the incident, Goodyear Wrangler, P235/75R15.

- Webster Groves, MO, USA

problem #303

Nov 032000

(reported on)

Explorer

  • miles
Consumer was told that all four Firestone Wilderness AT tires (P235/75R15) had a cut line appearing completely around each tire and that they were capable of tread separation, only the two front tires were under recall 00T005, the two rear tires were in the same shape (including spare), but did not fall under the recall, consumer wants to be reimbursed for tires not under recall.

- Wichita Falls, TX, USA

problem #302

Dec 071999

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

In contacting Firestone to receive a rebate form for reimbursement of the replacement of the wilderness tire that blow out for me, the firsestone 800 number and the local Firestone dealer does not have and will not provide a copy of the reimbursement form. It nice that there is a recall for the 16 inch tires, but a customer cannot receive the form from either the manifacturer or their corporate retail outlet. (tiresize: 16)

- Grand Ledge, MI, USA

problem #301

Aug 282001

Explorer 4WD

  • Automatic transmission
  • miles
Three Firestone wilderness ht tire failures. Consumer was traveling 70 mph on dry road conditons when front drivers side tire went flat without warning. Second tire failure was on front passengers side. Dealer has been contacted. Consumer stated he is unable to get any assistance from Firestone or dealer, consumer has now replaced all 4 tires.

- Colombus, OH, USA

problem #300

Jul 102000

Explorer

  • miles
The vehicle sustained right rear tire failure and the driver was unable to maintain control of the vehicle, the vehicle entered the median and rolled over multiple times ejecting the left rear occupant, the ejected occupant was killed all other occupants were injured(Arizona traffic crash report, Bridgestone/Firestone, P235/75R15, radial ATX M/S, W2hl1pm316, right rear). Nlm

- Austin, TX, USA

problem #299

Jan 202000

Explorer

  • miles
Tire blewout causing driver to loose control of the vehicle, as a result the vehicle rolled over several times before coming to rest, no skid marks were observed on the roadway, driver sustained non-incapacitating injuries (Florida traffic crash report, Bridgestone/Firestone, P235/75R15, Wilderness AT M/S, W2hl1py436, unknown tire position). Nlm

- Ft. Myers, FL, USA

problem #298

Feb 132000

Explorer

  • miles
The right rear tire came apart causing the vehicle to veer to the left spinning around onto the median and struck the concrete barrier with the right front, then continued to spin and struck the barrier with the right rear, the vehicle then overturned several times and came to rest, one person was killed and the other suffered non-incapacitating injuries (Florida traffic crash report Bridgestone/Firestone P235/75R15 wilderness M/S W2hl1py416 right rear). Nlm

- Miami, FL, USA

problem #297

Mar 052000

Explorer

  • miles
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (Bridgestone/Firestone, P235/75R15, Wilderness AT M/S, vdhl1py207, left rear). Nlm

- Dallas, TX, USA

problem #296

Mar 052000

Explorer

  • miles
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (Bridgestone/Firestone, P235/75R15, Wilderness AT M/S, vdhl1py207, left rear). Nlm

- Dallas, TX, USA

problem #295

Aug 212001

Explorer

  • miles
Tread separation - tires replaced by dealer mike davidson Ford, jacksonville, fl. Firestone contacted - stated that tire is not included in recall - only subject to standard warranty; requested that tire that failed be shipped to Firestone, norcross, ga for inspection. With this tire failure, I had 4 tires replaced with another brand as a safety issue. (dot number: W2uuipo237 tiresize: P225-70R15)

- Saint Augustine, FL, USA

problem #294

Nov 011997

Explorer

  • miles
While driving, Firestone wilderness tire became flat, a local Firestone dealer stated that a somewhat angular basalt rock had penetrated the tread and caused the tire to go flat, dealer also stated that vehicle was not designed to be driven off of paved roads, consumer feels this happened because the tires have very thin treads and sidewalls, a couple months after the first tire failure another tire failed exactly the same way, consumer had the front two tires replaced after the Firestone dealer looked at the numbers on the tires.

- Olympia, WA, USA

problem #293

Jul 302001

Explorer 4WD

  • miles
Tire blowout. (tiresize: 255/70R16)

- Plainview, NY, USA

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