Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.

The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.

Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.

Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.

8.2

pretty bad
Typical Repair Cost:
$651.00
Average Mileage:
88,300 miles
Total Complaints:
26 complaints

Most Common Solutions:

  1. not sure (20 reports)
  2. replace condenser (4 reports)
  3. dealer replaced vehicle (1 reports)
  4. fixed by mechanic (1 reports)
2002 Ford Explorer AC / heater problems

AC / heater problem

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2002 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jul 272006

Explorer LXT V6

  • Automatic transmission
  • 64,147 miles

A D V E R T I S E M E N T S

One of the many problems I've had with this vehicle. The a/c was blowing warm air. The condenser was leaking and I had to have that replaced. I've spent thousands on repairs, I could have bought a new vehicle. I just never think that ANOTHER thing can go wrong. I don't drive crazy, I have it serviced on a regular basis. There is no reason for all the problems I've had except inferior quality. The kick in the butt is I almost never use the a/c!

- , West Nyack, NY, USA

problem #5

Jun 012008

Explorer XLT V6

  • Automatic transmission
  • 138,000 miles

Air conditioning just stopped working one day. Add it to the list of problems with this vehicle--transmission, electrical, leaking water from back window/door. I will never buy a Ford again.

- , Commerce, MI, USA

problem #4

Sep 202007

Explorer Eddie Bauer V8

  • Automatic transmission
  • 89,000 miles

My air compressor stopped cooling on my birthday, September 20, 2007. Living at the beach, this caused for a couple months of unbearable heat. I have had cars that were 10+ years old and this never occurred. Just the FIRST of many complaints with this peice of crap.

- , Wilmington, NC, USA

problem #3

Oct 042007

(reported on)

Explorer XLS

  • Automatic transmission
  • 58,000 miles

A D V E R T I S E M E N T S

One day the AC worked and the next day it did not... what a piece of junk. I'm currently to broke to get it fixed.

- , Woodbridge, VA, USA

problem #2

Aug 172007

(reported on)

Explorer Limited 4,0

  • Automatic transmission
  • 57,000 miles

FRONT DRIVER VENTS (LEFT AND MIDDLE) BLOWING COLD. REAR VENTS OK TOO. FRONT PASSENGER VENTS (RIGHT AND MIDDLE) BLOWING NORMAL OUTSIDE AIR.

- , Bellerose, NY, USA

problem #1

Apr 212007

(reported on)

Explorer XLS V6

  • Automatic transmission
  • 30,000 miles

When we go to use the A/C during the hot summers in Pennsylvania, the crap box would not work. We would be sweating but the heater would work but not the A/C. Somebody tell me why Ford is still in business!!!!!!

- , Trooper, P. A. 1, USA

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