Be notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Explorer:

We never share your personal information with other companies, & there is an unsubscribe link in every alert we send you!

8.4

pretty bad

Typical Repair Cost:

$621.00

Average Mileage:

78,618 miles

Total Complaints:

11 complaints

Most common solutions:

  1. not sure (10 reports)
  2. replace condenser (1 reports)
Ford Explorer AC / heater problems

AC / heater problem

Helpful Websites About 2002 Ford Explorer A/C does not work

A D V E R T I S E M E N T S

problem #11

2007Aug 22

Explorer XLS

  • Automatic transmission
  • 105,000 miles

Ford the summer was awful driving around in my car because my A/C has a leak in it. Im very unsatisfied with the Explorers A/C. You need to fix this. Awesome job Ford..NOT!

Tyler L.

Long Beach, CA, USA

SEND A COMMENT »
Add A Complaint
problem #10

2009Apr 30

Explorer XLT 55,000

  • Automatic transmission
  • 55,000 miles

The blower blows hot air in the summertime and almost no hot air when in the heat mode on the driver's side in winter. So no heat in winter and no A/C in summer, Delightful combination. Not Ford's problem, please just pay and don't complain is their motto. Problem is this is a really nice riding, comfortable car, but with many, many expensive repair problems. Won't buy another FIX OR REPAIR DAILY...FORD.

Lynn R.

Aquebogue, NY, USA

SEND A COMMENT »
Add A Complaint
problem #9

2008May 21

Explorer Limited

  • Automatic transmission
  • 94,325 miles

the car is falling apart on me and i have two years to pay still

mrlennymoore

Pottstown, PA, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #8

2008May 22

Explorer Limited

  • Automatic transmission
  • 94,325 miles

It's a real pain in the ass when it's hot out and you have no air with leather seats so i'm f*cking pissed off at ford for all the problems i'm having right now

mrlennymoore

Pottstown, PA, USA

SEND A COMMENT »
Add A Complaint
problem #7

2008Jun 01

Explorer LX V6

  • Automatic transmission
  • 80,000 miles

The A/C stopped working on the Explorer just before the start of our hot / humid summer here in Michigan. We had the A/C re-charged to no avail. Mechanic estimated up to $1000 to remove the dash as the vents no longer work properly either. Shortly after the A/C stopped working the transmission went out. $3000 to fix the transmission. This vehicle is, by far, the worst vehicle we have owned. Seriously considering a Honda Ridgeline for our next truck.

Adam H.

Grandville, MI, USA

SEND A COMMENT »
Add A Complaint
problem #6

2006Jul 27

Explorer LXT V6

  • Automatic transmission
  • 64,147 miles

One of the many problems I've had with this vehicle. The a/c was blowing warm air. The condenser was leaking and I had to have that replaced. I've spent thousands on repairs, I could have bought a new vehicle. I just never think that ANOTHER thing can go wrong. I don't drive crazy, I have it serviced on a regular basis. There is no reason for all the problems I've had except inferior quality. The kick in the butt is I almost never use the a/c!

jeanny

West Nyack, NY, USA

SEND A COMMENT »
Add A Complaint

A D V E R T I S E M E N T S

problem #5

2008Jun 01

Explorer XLT V6

  • Automatic transmission
  • 138,000 miles

Air conditioning just stopped working one day. Add it to the list of problems with this vehicle--transmission, electrical, leaking water from back window/door. I will never buy a Ford again.

Stephanie L.

Commerce, MI, USA

SEND A COMMENT »
Add A Complaint
problem #4

2007Sep 20

Explorer Eddie Bauer V8

  • Automatic transmission
  • 89,000 miles

My air compressor stopped cooling on my birthday, September 20, 2007. Living at the beach, this caused for a couple months of unbearable heat. I have had cars that were 10+ years old and this never occurred. Just the FIRST of many complaints with this peice of crap.

Heidi K.

Wilmington, NC, USA

SEND A COMMENT »
Add A Complaint
problem #3

2007Oct 04

(reported on)

Explorer XLS

  • Automatic transmission
  • 58,000 miles

One day the AC worked and the next day it did not... what a piece of junk. I'm currently to broke to get it fixed.

Chad J.

Woodbridge, VA, USA

SEND A COMMENT »
Add A Complaint
problem #2

2007Aug 17

(reported on)

Explorer LTD 4.0L

  • Automatic transmission
  • 57,000 miles

FRONT DRIVER VENTS (LEFT AND MIDDLE) BLOWING COLD. REAR VENTS OK TOO. FRONT PASSENGER VENTS (RIGHT AND MIDDLE) BLOWING NORMAL OUTSIDE AIR.

Cyril R.

Bellerose, NY, USA

SEND A COMMENT »
Add A Complaint
problem #1

2007Apr 21

(reported on)

Explorer XLS V6

  • Automatic transmission
  • 30,000 miles

When we go to use the A/C during the hot summers in Pennsylvania, the crap box would not work. We would be sweating but the heater would work but not the A/C. Somebody tell me why Ford is still in business!!!!!!

Shawn C.

Trooper, P. A. 1, USA

SEND A COMMENT »
Add A Complaint

We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your AC / heater problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.