drivetrain problem
7.7
pretty badTypical Repair Cost:
$1,044.00
Average Mileage:
80,660 miles
Number of complaints:
74 complaints
Most common solutions:
- not sure (24 reports)
- rear end overhaul (19 reports)
- Ford should take more pride in their work & fix problems (15 reports)
- replace rear differential (9 reports)
- replaced rearend (3 reports)
- gasket was replaced (1 reports)
Helpful Websites About 2002 Ford Explorer whining/roaring noise from rear differential
2008May 30
Explorer Eddie Bauer Edition V6
- Automatic transmission
- 95,774 miles
i just bought this 2002 Ford Eddie Bauer edition from a dealer for my wife and had it about two days. i just drove it today and heard the howling sound it stops when you let off the accelerator at around 45 and up. my wife said she hears it all the time just louder the more you accelerate. i looked under it the rear differential seal is leaking i will let you know how i make out at the dealer
2008May 10
Explorer XLT 4.0L
- Automatic transmission
- 79,500 miles
pain in my ass , was a ford tech for 5 yrs, now manage and wrench at an independent farm and auto repair shop, just replaced all rear diff bearings, races and seals also rebuilt clutch pack. yeah also replaced intermediate band in transmission along with servo piston last week, and now two rear coil springs need replaced i'm still glad am not driving a pos chevrolet or chyrsler product
2008May 12
Explorer LX V6
- Automatic transmission
- 111,000 miles
Just want to join the surprisingly large chorus of explorer owners who have had this same problem. This vehicle has a new transmission put in at around 46000 miles and now needs a new rear end.
2004Aug 27
Explorer XLT 4.0L
- Manual transmission
- 87,000 miles
yes ford i can not believe the stuff you are putting out there, i've replaced the rear end in this truck twice because of your negligence. now the rear end roars like the differential is about to lock up, let alone the transmission is starting to slip, my god if you do believe in god you better hope my family is safe and that you take responsibility for your mistakes, god forbid its your family riding around in this truck, but you better hope nothing endangers my family. and survive , i will pursue compensation and every thing ford has down to the coffin henry ford is layin in now, i see why henrys brother put the hydrosalator in the vehicles. its a warning that you should heed. we are your customers, you're about to lose millions of customers and dollars......i guess its true that ford means F*#@$ed Over Rebuilt Dodge.
2007Aug 28
Explorer XLT V6
- Automatic transmission
- 80,000 miles
Like others are saying and continue to say ...This 'whining' noise is quite evident a FORD PROBLEM and they choose to ignore it. Is there any legal way to have them held responsible to remedy their obvious mal-design and or parts?
2006Sep 17
Explorer XLT V6
- Automatic transmission
- 78,000 miles
I ditto most of the complaints already - whirling noise, started at 78,000 miles, warranty expired at 75k and dealer and Ford would not comply. I continued driving and the noise never got worse, it now has 105k on it.
Took it in on 4/14/08, auto shop was not certain it was the ring and pinion. They removed wheels/axles to inspect bearings - never removed them but by rotating the hubs they felt they were going bad. Knowing this was a FE problem I agreed to have them fixed. They called back and said the noise is still there. F!!!!
I am having them proceed with a ring and pinion repair, i'll see what happens. POS Fords.
2008Apr 01
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 85,000 miles
My ex-wife had the car for 4 months after we were divorced and it started to make the whining noise. she took it in and it cost around 500.00 dollars to replace the bearings and seals and they said the diff was empty. Now I have the vehicle back and its starting to do the same thing again, only on the front dif. This is ridiculous.... this is an expensive vehicle already and the cost of the repairs is just as nutssss. They need to recall the diffs and fix what they f#$@ed up in the first place... I will never buy another ford for this matter.....
2007Feb 07
Explorer XLT 4L V6
- Automatic transmission
- 79,000 miles
roaring noise became increasingly louder while on a trip. when we returned home, visited the dealership and they determined that the front differential and 2 wheel bearings were bad and had to be replaced.
2005Nov 30
Explorer 4.0L
- Automatic transmission
- 75,000 miles
I have had many problems with this vehicle from transmission to radiator to drive train.
I had the rear end repaired in late 2005-early 2006. It started making noise about a year later so I took it back in and was told that the differential is vented by a tube that lets water into the differential causing the rear end to go bad. They did not know this at the time I got it fixed the first time NOW I HAVE TO GET IT FIXED AGAIN - FORD WILL NOT BACK THIS OR THE TRANSMISSION THAT WENT OUT AT JUST OVER 65,000.00 miles.
I HAVE WELL OVER $5,000.00 in repairs just on the transmission, radiator, rear end and wheels -
FIRST & LAST FORD I WILL EVER OWN!!!!!
2006Sep 15
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 80,000 miles
I have been hearing a slight humming noise so I decided to take a look under the SUV. That was when I noticed the differential was wet with oil. A few days later I noticed a couple drops of oil on the floor of my garage then a few days after that it just stopped leaking. I have not checked the level of oil as yet but I see that there are no recalls on this problem and I think that it is madness. The hum is still there though.
Is there a recent fix to this problem? Please help! Any do it yourselfers out there? The dealership is another joke by itself!
2005Jul 12
Explorer XLT
- Automatic transmission
- 57,000 miles
Don't ever buy a Ford vehicle. I paid $28,000 (brand new) for this piece of crap in 2002 and it has been nothing trouble. Here a just a few of the issues: Drive train whining noise from rear differential due to a manufacturer�s defect. Cost of repair approx. $2,000. Body trim and interior trim fading and flaking due to inferior materials. This started to occur shortly after 3 years and my Explorer is in a garage at home and at work. Engine idles ruff. Ford has looked at this problem several times out of warranty but was unable to fix. Rear door cracked down the middle exterior panel which I have noticed this trademark on many Explorers I have seen. The rear door hatch struts do not work due to inferior parts. Rear door interior plastic falls off the door. Once again cheap inferior parts. There were other issues that I had repaired while the Explorer was still under warranty but it would take too long to go into detail on all of them but the service was also just as lousy as the vehicle.
At the time I purchased my Explorer, Ford was posting record profits for all the automotive industry. Cheap labor from Mexico and record sales of light trucks, SUV's enabled them to make the big $$$, but guess what those profits were not going back into their products but rather to stock holders and company execs.. My wife been driving a Honda and Acura for the past 15 years and I always encouraged her to by American but she would not listen to me. You know who the dummy is. Ford vehicles are primarily manufactured in Mexico and more recently in China where the labor is even cheaper than Mexico. Honda and Acura are manufactured in the USA. Take a look at consumer reports and see what vehicles have the best customer satisfaction� HONDA and ACURA! I guess I should start listening to my wife.
2008Feb 17
Explorer XLT 4.0L V6
- Automatic transmission
- 74,912 miles
Hi all well I to have the same problem as all of you loud whining/grinding noise from rear. Brought it to my mechanic he told me the bearing was shot. He also told me that in 2005 there were 2 bulletins issued in regards to this problem and before he has to fix it for $500 try to have the dealer fix it for free.
I called the first dealer Able ford in Oceanside New York told them of the problem..they told me there was no recall on the truck for this problem. So then I called the dealer I purchased the truck from Hempstead Ford in Hempstead New York, after explaining the problem and giving them the file numbers on the bulletins and asking if they would fix it for free same as a recall they said no problem we would take care of it. I have a appointment in the morning. The File #'s are 05-23-3 of nov. 05 drivetrain rear axle humming and 05-25-8 of Dec. '05 same title. Hope this helps.
2008Feb 04
Explorer XLT V8
- Automatic transmission
- 204,000 miles
We have always been strong Ford people but over the last year we are questioning our loyalty. Our 02 Ford Explorer was purchased new and serviced faithfully every 3,000 miles by the dealership. At 178,000 miles we began to feel a shudder from the back of the vehicle during low speed turns. While I know this is a lot of miles and reading here, many people have problems much sooner, I still questioned why the dealer did not suggest servicing it on a regular basis. I was told it was a sealed system and did not require service and they said this was a common problem with the clutch pack on 02 and 03 explorers. We paid the $1300+ and moved on.
Now after just 24,000 miles on the rebuild which included clutch packs and ring and pinion gears we are having the same problem. Returning the the dealer we've been told that it once again needs a new clutch pack and ring and pinion and also carrier bearings for an estimate of $1550. After considerable complaining, the dealership said to call the Ford customer service center, which we did. Our frustration after calling customer service was even higher because they seemed to deny, or at least suggest, that they have no knowledge of this problem while our local dealership says they are on at least the 3rd revision of the clutch pack. While we complained to both the dealership and Ford, neither are willing to share in the expense and they say the repair only had a 12,000 mile warranty.
To make matters worse we our 2003 Expedition has started experiencing the same problem and I am sure we are in for a similar repair on it.
Our family with 4 Fords and 3 children driving or approaching driving age is looking serious at moving to anything BUT Ford.
2008Feb 26
Explorer XLT 4.0L
- Automatic transmission
- 90,000 miles
After talking with several ford service techs, ( I used to work in a ford dealership) Ford is aware of there bearing problems in the rear axles.They have numerous service bulletins Since it is not a safety concern ford will not do anything to help assist in the cost of repairs. Maybe they are waiting for those bearings to seize up at 70 mph and someone dies before they decide to do something. I think their lightbulb is burning out. If there is a class action suit going on please let me know I'm In.
2005Feb 14
Explorer XLT 4.6L Vi
- Automatic transmission
- 35,000 miles
This problem occurred twice on this SUV! The second time the warranty company asked us if we had changed the oil in the differential, after about 30,000 miles of use. Check with your dealer, they are now suggesting the differential oil be changed more than specified in the owner's manual. Something is seriously wrong with this drivetrain. Fortunately for us, the warranty company paid for the repair.
2008Jan 16
Explorer XLT
- Automatic transmission
- 98,798 miles
Un-believable. thats it. thats all. more problems then i can count on two hands have happened with this vehicle.
2008Jan 28
Explorer XLT 4.0L
- Automatic transmission
- 96,600 miles
I just got this vehicle back from my ex-wife and noticed an annoying noise coming from the rear end on acceleration only.I hadn't driven the vehicle in quit some time,the first thing I noticed was that it needed new tires.So I spent $525 on new cooper discoverer nt tires.This helped with the overall ride but the noise is still present.I have also noticed that the noise is mainly present while accelerating from 30-55 mph,but when I'm at a steady 65-75 it's not that noticeable.It is however an annoying noise enough to tell me something isn't right.For this reason I searched the web for a solution and came to this site can only hope that ford does the right thing and recalls for this problem or they will lose alot of potential future buyers!!!
2007May 02
Explorer XLT 4.8L V8
- Automatic transmission
- 75,000 miles
If your reading this its because you own a piece of crap too! I bought this 2002 Explorer thinking I would have a good truck that I wouldn't have to fix all the time. Well, I have put more money into this truck than any car or truck I've ever owned and it still is costing me money. As of today, its a $1200 exhaust system and that's after a new valve head and motor mount and timing chain and timing chain tensioners. But I think I'm more mad at the rear diff. limited clutch pack that is making so loud of a noise I can't drive it any more. Ford knows about the problem and won't help,so I joined the class action law suit against Ford to try and make them fix it. I WILL NEVER BUY A FORD AGAIN THE REST OF MY LIFE NOR IF I CAN HELP IT NO ONE I KNOW WILL BUY A FORD.!!!!!!!!!! I HOPE FORD GOES BELLY UP AND OUT OF BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2008Jan 27
(reported on)Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 67,450 miles
Rear differential is leaking, I found this when I noticed a loud whining from the rear end,(sounds like we are in an airplane). I pulled the drain plug and the gear lube came out dark & thick. Definitely doesn't look like the synthetic gear lube that they claim they used. Differential was full. Refilled with synthetic mobile 1, noise is just as loud as before. I don't know what to do from here. After reading complaints I refuse to go to a dealer. Where do I go from here without getting shafted?
2007Dec 01
Explorer 4.0L
- Automatic transmission
- 78,000 miles
Just bought an 02 Explorer, had it for 4 months and am encountering the same problem. I'm a legal assistant to a very good attorney. Please email me all your stories around this issue (cwalkin_2000@yahoo.com). I definitely think we definitely have a class action situation on our hands
2007May 24
(reported on)Explorer Eddie Bauer V8
- Automatic transmission
- 60,000 miles
At about 50000 miles I noticed a muffled grinding sound in the rearend of my 2002 Eddie Bauer Explorer. I purchased the vehicle new and have owned many an explorer in my past. I had the transmission replaced at 45000 miles but that's a story for another entry. The typical rearend noise all you folks have been complaining about was evident but not too bad. Last week I travelled to Chattanooga from Knoxville and back and the muffled grinding turned into what seemed like the rear wheels were fused together. I had to goose the vehicle to turn out of a parking space from a stand still. The problem was worse when hot. I turned my vehicle in to the local Ford dealer with my extended warranty in hand. They took good care of me and provided a rental car free of charge. I was told that all the parts in the rearend had to be replaced and thank the Lord I have an extended warranty. The bad side is it expires this October so hopefully everything that's going to break will do it before then. I agree that it seems that there are issues with the 2002 drive trains. Ford should do something about it and if someone want's to open a class action suit I'd be happy to join.
2007Nov 18
Explorer XLT V6
- Automatic transmission
- 87,000 miles
I have a roar in the rear end. I take it to the shop and they tell me that my rear differential is going bad. Well that's just great car is almost paid off and rear differential is going out. They also told me that ford is aware of this and they want do anything about it because it's not a safety issue. Well that's bad business if you ask me. I contact ford and this is what they have to say.Ford and the National Highway Traffic and Safety Administration (NHTSA) work together to pro actively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford cooperates fully with NHTSA. Ford does not speculate on the outcome of any current investigation or future actions. Due to our rigorous safety standards and constant testing, not all issues result in Field Service Actions or Customer Satisfaction Programs. If a program is announced on a specific component, Ford will notify you by mail. Please keep us informed of any address changes.
However, at this time, there are no warranties, recalls or customer satisfaction programs on your vehicle that would provide assistance for this repair.
Sincerely,
Louie
Customer Relationship Center
Ford Motor Company
2005Jun 15
Explorer XLS 4.0L V6
- Automatic transmission
- 36,000 miles
We got the car used from Plantation Ford in Florida with 30,000 miles, I took it right back and they rebuilt the rear end. The car now has 72,000 miles and the problem is back but is not under warrenty. I will join a class act suit if it will get ford to pay to fix it.
2007Apr 10
(reported on)Explorer XLS 4.0 V6
- Automatic transmission
- 79,000 miles
Similar story to everyone else. First I had the sound of a low whistle. It disappeared and became a low grumble. After reading about it here! I took it into the dealership. They had seen it all before and were very nice to deal with. No recall on this yet. It was the pinion bearing. Also he said the axles seals were blown out which caused the pinion problem.
2007Dec 01
Explorer V6
- Automatic transmission
- 45,000 miles
I am starting to sound like a constant complainer but, if Ford wouldn't provide the fuel, I wouldn't have a fire to roast my marshmallows on.....Took my 02 Explorer to a non-Ford mechanic yesterday and they replaced my rear axle seals (since that was what Ford said needed to be fixed) $150 compared to $600.00 thru Ford (PCV valve replacement and seals) and they stated that I need to have the rear differential serviced. Mine too makes the noise and I have less than 50K on it. I too thought it was the tires, but we just Costco'd and got some new tires. Anyhow they didn't go into to much detail since they were afraid I would go elsewhere (since they ran out of time to fix my vehicle and were closing up shop). Their reply, maybe next time. I have a leak somewhere too (MAF) and my check engine light is still on. Something about a P0174 error (last dealership changed out my O2 sensors). When it rains it pours. I have this horrible feeling that I am going to be taken to the cleaners since my vehicle is doing the same things others are writing about and I don't have a warranty. Looking for a different vehicle as I am typing. :0)
2007Nov 22
Explorer XLT 4.0L
- Automatic transmission
- 120,000 miles
As you can see, my rear differential decided to go on Thanksgiving day. So you can imagine the frustration. It started making a whining noise when I would step on the accelerator above 40 mph. The fluid level was fine, but the mechanic (thankfully one on duty that day) pulled out the magnet plug and there was a lot of metal on the end of it. Had a used differential pulled from a salvage yard.
Add this to my $4,000 transmission overhaul last year, and you'll understand why I am ready to scream.
2007Nov 23
Explorer XLT 4.0L
- Automatic transmission
- 93,300 miles
There is no use in describing this "noise" problem from the rear differential as it has been completely described by so many others. I just want to go on record saying that I am fed up and would be more than willing to participate in any class action brought against Ford Motor Co concerning this problem.
2005Jul 29
Explorer XLT 4.0L
- Automatic transmission
- 65,000 miles
02 EXPLORER 4.0, got this vehicle used with 65,000 miles on it.
it made that howling noise oround 60-65mph even when releasing the gas,I read about all this problems with the rear end and decided not to fix the problem as I don't believe there is a solution.I have read how others spend all that money trying to fix it and acouple months later the problem comes back, I now have 105,000 on it an it's now making more of a growling noise, I know is unsafe but I just dont have that kind of money to spend, I'ts paid for now so next vehicle will most-likely not be a Ford!. As for this one I will drive till it pops!!
2007Nov 20
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 96,000 miles
Update on my problem. I worked out a deal with Ford to get my rear end overhaul for $1100; however, I found out, today, that when they got in there, a bearing had fused to the differential assembly and it was going to cost an additional $600 just for the part. Fortunately the service manager agreed to only charge me $400 for the part and no additional labor. This still brings my total to $1500 for this problem.
RECALL! My rear axle could have seized up and they don't deem it a safety hazard?!
2007Nov 16
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 96,000 miles
Started out as a grinding when turning at slow speeds. Took it to Ford dealership once and they claimed it was due to tire wear; however, I noticed that it wasn't all the time (never in the morning) so I took it in again and now they want to rebuild the entire rear differential for $1329. I only bought this 13 months ago and feel that since there are TSBs on the issue, then they should have covered it before I bought it.
FORD SHOULD ISSUE A RECALL! I love my Explorer but this is ridiculous.
2007Nov 01
(reported on)Explorer XLT
- Automatic transmission
- 50,000 miles
We bought our used 2002 Ford Explorer,in the beginning of 2006. This was our 3rd Ford Explorer!! There was a low roaring noise in the rear when we bought it, we thought it was the tires. Eventually this noise got unbearable. We had all new tires put on, still the noise was there. Then we thought maybe the brakes were causing the noise. We did all new brakes, still the noise persisted. We went on line to find out other Ford owners are having the same problems. We called Ford Customer Service only to be told there is no recall on this problem because it is not considered a safety issue. They suggested we have our vehicle diagnosed at a Ford dealer. On 10/20/07, I had my car diagnosed at Ford, for $94.00, and confirmed it was the rear axle differential. I was also told to avoid driving, or drive as little as possible because it could cease up while driving, and can be a safety concern if unit fails.
WHY IS THIS NOT DEEMED A SAFETY ISSUE??? WHY IS THERE NOT A RECALL ON THIS??? This particular Ford dealer said they do about 6 rear end differentials a month on this problem! Ford is aware of this problem, they want us as consumers of their product to fix their problem at our expense!! I am furious!! The cost of this repair is about $1200.00!! If Ford won't willing stand behind their product, step up to the plate and make good on their failed product, the legal system should make them.
2007Oct 24
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 65,000 miles
Rear end started whining, brought in for service, dealer stated rear end was bad, should be replaced. Extended warranty company said no, must be rebuilt. Vehicle out of service for a week perhaps more, can't remember. Two days after return I noticed the smell of 90 Wt gear oil and sure enough the rear end was leaking, Back to the dealer to have the repair done again. Vehicle out of service for almost another week. Many problems with this vehicle, will be reported on separate reports.
2007Oct 15
(reported on)Explorer Eddie Bauer V6
- Automatic transmission
- 65,000 miles
My rear differential failed at only 65,000 miles. This is uncanny because I got an extended warranty up to 60,000 miles. My father has an Explorer and his rear differential failed at around 70,000 miles. Ford tells you that it is lubricated for life and also not to service it until 150,000 miles. There is an obvious problem with ford rear ends and it's annoying that all you can do is eat the cost.
2007Sep 20
(reported on)Explorer XLT V6
- Automatic transmission
- 121,000 miles
ok i got this vehicle 11months ago apparently from a really bad car lot, the first thing i notice about 2hrs after driving this thing was a loud noise in the back that vibrated the whole truck, call the dealer brought it in diagnosis it as bad rear diff, he fix it apparently, the noise started back about 3days later, call the dealer brought it back diagnosis the noise (vibration gone now)as bad brakes repair the brakes quite the car somewhat, but the noise stater again so i took the truck to cv pros who stated that my u joints were rusty. a month pass i notice the noise again but this time it sounded like the truck needed tires but before i could get the tires change the right tire popped off while i was driving with my 2 children had the thing towed to a local car repair place was told that 4 lug nuts had popped off, they repair that but advise me that my rooters where not correct on the vehicle, so i called the dealer told him i almost die and that i wanted another vehicle or my money back, his reply was i can't do that but i well repair your brakes he did my brakes a total of 4times. The noise still c0ntiued so i took my vehicle to a local brake place and paid for a complete brake inspection the whole system was shot, i call the dealer and told him that if he didn't correct this problem i was going to make a complaint to the state. so i went to ford this time he paid for the assement and i sat right there in watch them order the parts, he refuse to let ford fix the brakes claiming that they were trying to rip him off and he didn't want any one else fixing the truck. TO MAKE A LONG STORY SHORT THE NOISE COMING FROM THE BACK WASN'T MY BRAKES IT WAS MY REAR DIFF (YEAH THE ONE HE CLAIM HE REPAIR) THAT'S GONNA COST ME $840 TO REPAIR PLUS THE SLENOID IN THE TRANSMISSION FOR RIDING THE CAR WITH A BAD DIFF. I'M TOTALLY PISSED OFF MY WARRANTY IS OUT AND ANY REPAIRS ARE MINE SCREWING WITH THIS GUY!!! TRUST NO ONE THE MINUTE YOU FEEL SOMETHING NOT RIGHT IT'S NOT TAKE THE DAMN THING BACK NO EXCUSES!!!!!!!!!!!!!!!!!
2007Oct 10
(reported on)Explorer XLT V6
- Automatic transmission
- 70,000 miles
I feel that the Ford Motor Company should be held accountable for all problems. I am all for a CLASS ACTION SUIT!!!
2007Sep 21
(reported on)Explorer XLT 4.0L
- Automatic transmission
- 75,000 miles
THERE IS NOT MUCH TO SAY. ALL I'M TRYIN TO SAY IS MY TRUCK HAS JUST HIT 75000 MILES AND IT FELLS/SOUNDS LIKE IT HAS A LOT MORE. I HAVE ALWAYS OWNED FORDS BUT I HAVE NEVER HAD A CAR WITH SO MANY PROBLEMS. IT WOULD BE NICE IF FORD CAN TAKE CARE OF THESE PROBLEMS.
2007Aug 17
(reported on)Explorer LTD 4.0L
- Automatic transmission
- 54,000 miles
ROLLING HUMMING NOISE. SOUNDS LIKE IT'S THE TIRES. BOUGHT NEW GOODYEARS FOTERA SILENT ARMOUR. DID NOT SOLVE PROBLEM. TOLD IT WAS FRONT BEARINGS. CHANGED BEARINGS SAME PROBLEM. TOLD BEARINGS MUST BE BAD. CHANGED BEARINGS AGAIN. SAME PROBLEM. TOLD THAT THE TIRES MUST BE NO GOOD. GOT 4 NEW TRIPLE THREAD FROM GOODYEAR TODAY. STILL SAME NOISE. MADE APPOINTMENT WITH FORD DEALER FOR AUGUST 24TH 2007. WILL REPORT THEIR FINDINGS ON YOUR SITE. THANKS FOR POSTING ALL THOSE SIMILAR COMPLAINTS WITH 2002 FORD EXPLORER. IT GAVE ME A HEADS UP. SOUNDS LIKE IT COULD BE THE COMMON DIFFERENTIAL PROBLEM.
2007Aug 19
(reported on)Explorer 4.6L V8
- Automatic transmission
- 75,000 miles
Rear end completely failed. Poor assembly in lining up drivetrain, cheap parts until you replace them, assembled on a Monday, but everyday at Ford is a Monday!
2007Jul 04
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 74,200 miles
My Explorer joins the rest of you. This vehicle whines since the day I bought it (used). I thought the noise came from the cheap almost worn out tires it was wearing. No, $600 dollar tires later it whines worst then ever. Can't wait to start replacing rear bearings or differential parts. why not. it goes through front bearings like their free. My last Ford.
2007Aug 08
(reported on)Explorer XLT
- Automatic transmission
- 66,000 miles
My story is similar to everyone else's regarding my 02 Explorer. I bought the car used without test driving the car over 50 mph. After a trip to the cottage and an oil leak on the drive I knew I had problems. I took it to Dean Sellers Ford in Troy, MI to have the leak, the whine and the rumble looked at. The service person acknowledged that this happened a lot and they would look at it. They gave me a quote of $1900.00 to fix the leak, rebuild the differential and replace the right wheel bearing. When I balked they offered 10% off. I took it elsewhere for the differential work ($1200) and had the right bearing done somewhere else ($320). It was still loud so I had the left wheel bearing replaced ($320). It was better but now I can a definite whine from the rear end again between 45-65 mph. A complaint to Ford got a response that this was "normal" for an "older vehicle". Screw these guys!
2007Aug 03
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 74,344 miles
Where do I begin?! I have always considered myself a Chevy guy until I met my fiancee and started to drive her '99 Eddie Bauer Explorer. I thoroughly enjoyed the ride and the durability of her SUV and decided to sell my '79 MonteCarlo to my 16 year-old brother. I purchased my '02 XLT on June 6, 2007 from Washington Chevrolet. The vehicle was in pristine condition and the asking price was only $11,995. "Not a bad deal", I thought to myself. The SUV had 72,428 on it and only one previous owner. I drove the truck to and from Pittsburgh weekly and soon, I began to notice the infamous "whine, groan, grind" that so many '02 owners are b---hing about.
With 1084 miles remaining on my 3k mile/3 month drive train warranty from Washington Chevrolet, I took it in looking for a remedy to the problem. I told the Chevy Dealer that I noticed several TSBs regarding this problem and that I wanted it fixed.
Obviously, Washington Chevrolet needed to contact the local Ford dealer to have them examine the vehicle to "see if there was indeed an issue with the rear differential." As I had previous experience with Washington Ford (with my fiancee's '99 Eddie), I was more than happy to take it there.
I left the vehicle with Washington Ford Monday morning at 7am and ended up picking it up Friday at 8am. This was mostly due to the b. s. that Chevy put Ford through (and ultimately me) during the warranty service authorization.
It started out with the rear differential ring and pinion gears needing replaced ($1204.75)and both rear wheel bearings & the left front wheel bearing ($811.30).
Originally, Washington Chevy attempted to say that GM's warranty would not cover the LF wheel bearing. That was until I got a hold of GM's warranty service by phone (Now where is that phone #?... Oh, heck, Google it!). I proceeded to explain the warranty details on the window tag to the representative and then explained that the '02 Explorer is a full-time 4wd vehicle, thus the LF bearing should indeed be covered by the power train warranty. He asked to take a moment to speak to his supervisor and then after 5 or so minutes, he reported that it was going to be covered. I was happy to hear this and quickly took down his name and rep ID #. Needless to say, Washington Chevrolet WAS NOT HAPPY absorbing this cost (as they thought they could weasel me out of it).
The repairs were finished Wednesday afternoon and I picked the vehicle up Friday morning. It drove like it was fresh off the assembly line, UNTIL my fiancee drove it to Pittsburgh for an interview. Upon returning home in Washington, she stated that, "something" was still not "exactly right" with the SUV.
I immediately took it back to Washington Ford to let a tech drive it with me in the vehicle to hear and feel the shudder/moan from the rear of the vehicle was producing during low-speed turns. Immediately, the technician shook his head and stated that I would need to return the truck to get the clutch packs replaced.
That's going to occur this Tuesday. We'll see how this pans out.
I will definitely say that the staff of Washington Ford has been outstanding despite all the b. s. from Washington Chevrolet. It is the manufacturer's problem and lack of responsibility in 'fessing up to their poor choice of parts or design.
2007Jul 09
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 67,674 miles
Have been tolerating a noise in the rear of the vehicle for quite a while and it started to become even louder (sounded like a humming noise as if the rear-end had no lubrication in it -- dry as a bone!!!). I took my Explorer to FORD-LINCOLN-MERCURY TEAM TOYOTA in Steubenville, Ohio where they told me that the left rear wheel bearing was bad and needed to be replaced. Also both rear springs were broken and needed to be replaced. $255.40 for the rear wheel bearing and $441.52 for the springs. Over $700 later, the noise is still present and sounds dryer than ever and is humming louder than I have ever heard it. After asking around, I found that there are many Explorer owners with the same noise. It appears that Ford has a problem and doesn't want to admit it, let alone make it good!!!!
I love the Explorer, but hate the "unsolvable" noise.
Very disappointed, angry and frustrated.
2007Jul 20
(reported on)Explorer XLT V6
- Automatic transmission
- 100,300 miles
I don't have this howling noise that some of you are talking about, but I have seen my problem in this section, too. There is a weird feeling from vehicle while turning after coming to a complete stop (like it was locked in 4wd) or driving over rumble strips - it feels like it's grinding. It doesn't happen when the car is cold, but begins after driving for an hour, or so. I have already replaced front and rear wheel bearings, and brakes.
If anyone can tell me exactly what the fix is here, and give me an approx. dollar amount, please write back to me! Thanks!
2007Jul 18
(reported on)Explorer XLT V8
- Automatic transmission
- 97,000 miles
I still had the same noise and same problem after the problem was suppose to have been fixed. I did not have the money to have it worked on again at that time. The noise got unbearable so I had to have it worked on again this time they replaced the wheel bearings another $475.00. STILL GOT THE SAME NOISE. I thought I would try a different mechanic!
2007Jul 18
(reported on)Explorer XLT V8
- Automatic transmission
- 86,000 miles
I have a 2002 Ford Explorer and I have had numerous problems with my rear end. Same situation as everyone else. Annoying noise from rear end thought it was the brakes but they were fine. A mechanic told us our problem was the rear wheel bearings... they were replaced AND STILL THE SAME NOISE!!!
2007Jul 18
(reported on)Explorer XLT V8
- Automatic transmission
- 108,000 miles
Oil still dripping out of rear end, still same annoying noise!!! Not for sure if I am going to get it fixed or run it over a hill!! From the numerous complaints I have read from other Ford Explorer owners I now realize that the problem is with the differential and that Ford Motor Company should stand behind their products and issue an immediate recall. I don't feel I should have to spend any more money on this vehicle when the problem is obviously with the manufacturer.
2007Jul 18
(reported on)Explorer XLT V8
- Automatic transmission
- 105,000 miles
I took my vehicle to a different mechanic because I still had the same problem & at this point I thought it just might be the mechanic. The new mechanic discovered the rear main seal going into the differential was leaking. He replaced it costing another $200.00, would have been more but his wife works for me and knowing all the bad luck I have had felt sorry for us giving us a break. STILL GOT THE SAME NOISE!!!!!!
2007Jul 02
(reported on)Explorer V8
- Automatic transmission
- 45,000 miles
We were having noises coming from the back of the SUV. We took it in and got it back 2 months later (because of so long for parts and how busy they were, thank goodness they gave us a rental) they had to replace the whole thing. They said there were metal shavings and it had no fluid. NOT GOOD. I think after everything that has gone wrong with this SUV Ford owes me for all of the inconveniences. I will never buy a Ford again.
2007Jul 05
(reported on)Explorer XLS 4.0L V6
- Manual transmission
- 86,000 miles
I seem to have the same complaint almost everyone else does with the '02 Explorer. My rear diff has been making noise for the last 2-3 months and of course changing the fluid didn't help. Apparently it had been leaking because when I drained it there was only about .5-.75 liters of fluid that came out and it looked like mud. My next step is to try replacing the seals and if that doesn't work I guess I will try to track down a salvaged diff and see if maybe that will help. If none of that works I guess I trade it in on something else and just hope the dealer I take it to isn't aware of the problem.
2007Jun 26
(reported on)Explorer XLS V6
- Automatic transmission
- 54,981 miles
I have had several service outlets notice the rear differential seal issue and each had one comment in common... 'this problem seems inherent to the differential engineering and Ford is no doubt aware of the problem, but seems reluctant to issue a recall.' This seems par for the course for Ford when it comes to such problems. Now I come across this significant list of complaints with each indicating Ford's intent to ignore rather than fix the problems and save customer relationships. I will vote with my feet if they refuse to address my issues.
2007May 01
(reported on)Explorer Eddie Bauer 4.6V8
- Automatic transmission
- 84,000 miles
bought this car new, lots of problems, replaced wheel bearings, rear end diff. THREE times, also had trans. work done many new parts installed. current milage 84000. VERY DISPPOINTED IN CAR AND FORD.
2007Apr 29
(reported on)Explorer XLT V8
- Automatic transmission
- 70,000 miles
Just the same as everyone else that owns a 2002 Explorer, the seals on the rear differential are bad... I've got it worse though, cause I have the same problem in the front. I was told by the dealer when took it in for a recall that it would cost about $1200 because they would have to remove the entire rear and front ends to reseal them. I don't know anything about cars, so I don't even know where to add differential fluid to make sure I'm not grinding the crap out of it. I need to figure THAT out at least... This is a serious issue that's costing Explorer owners serious cash, and Ford really needs to take responsibility for this. This, regrettably, is my second Explorer, and will be my last Ford. I had a lot of stupid little problems with the first one, and ended up with the second one because I was being offered a good deal when I had to make a quick decision. I'm going back to Jeep... those things run like champs!
2007Mar 30
(reported on)Explorer XLT V6
- Automatic transmission
- 80,000 miles
Noise coming from rear end is a pain in the same. I've read the multiple complaints about this and I'm all in on a class action. I'll keep my eyes open.
2007Mar 25
(reported on)Explorer XLT 4.0
- Automatic transmission
- 80,000 miles
I purchased brand new in 2002. All I hear is buy american, buy american, etc, etc, etc. I have a howling noise since about 40,000 miles. The dealer told me it was the tires. I went another year on the tires and at 55,000 I put new tires on. New tires but same noise. Same thing.. Dealer says I put wrong tires on!!! So I decided to look at the rear wheel bearings myself. To make a long story short the rear end is making the noise. It appears to be leaking out the drivers side seal for a long time but when I check the fluid it wasn't low. I have 80,000 miles on now and I know the rear end is about to fail. I've also had problems with front wheel bearings and transmission noise. Engine has been good however. If Ford doesn't make this rear end right for me they will have lost a lot of future buyers!!
2006Aug 04
(reported on)Explorer XLT
- Automatic transmission
- 30,000 miles
I was out of town visiting my family and my father noticed a small spot under my car in the driveway. We took it to the local dealer and sure enough, the rear differential was leaking. The car was still under warranty at that time and the dealer replaced a gasket/seal and as far as I know, it's fine now. I have 41K miles on the car now and have had the transmission worked on 5 times but that's another story...
2007Mar 12
(reported on)Explorer LX? V6
- Automatic transmission
- 88,000 miles
OK, I'm no mechanic, but I will tell you what I remember the mechanic saying. The bolt broke on a piece of metal holding the pinion in place. We were going down the interstate, 70 MPH, the speed limit. All of a sudden we heard a noise. Hubby thought it might be a flat tire. We pull off on the shoulder and hubby looks around. No flat. We call AAA and get a tow to our local mechanic. He looks and discovers our parking brake shoe, yes, parking brake shoe, has fallen off. He replaces it, $130. He drives it out, and still hears the noise. He suspects the rear end. He cannot fix that type of problem. We take it to our other mechanic. It takes a week to get the lengthy repair done, to get it fit into his schedule. After the repair is done, ($885) the ABS brake system kicks in whenever we stop. The pedal thumps! We take it back and he says when the pinion was damaged, that also ruined the speed sensor in the rear end. He fixed it for free, feeling sorry for us that we had two expensive car repairs on our Fords within 2 days. The mechanic said if we had driven much longer with that problem, the car could have seized (my words), the car stopped and "thrown us through the windshield." (Yes, we wear seatbelts.)
2007Mar 10
(reported on)Explorer Eddie Bauer V6
- Automatic transmission
- 47,000 miles
Ok... only after I purchased my 2002 Explorer I found out that 02 was the worst year ever for this vehicle, now I know why.
An annoying noise from the rear end that sounded like a problem with the rotors, ended up being a differential problem that cost $1,000.00 to repair. After spending some time on the internet researching, I found several people with the same problem, all 02 and 03 Explorers... so I contacted Ford that simply replied saying that they were aware of the problem, but since the Dept. of Hwy Safety didn't find it life threatening Ford decided a recall was not necessary. My vehicle is only 47k miles, I shouldn't have to fix the differencial at this point, and IT IS dengerous, the back wheels could lock while the car is running.
I also had to replace the gas gauge sensor, and repair the transmission because it jumped from 1st to 2nd.
I THINK THAT ALL OF YOU 02/03 FORD EXPLORER OWNERS SHOULD JOIN ME ON A LAW SUIT AGAINST FORD!!!
Let's do something about it.
2007Mar 08
(reported on)Explorer XLS 4.0L V6
- Automatic transmission
- 80,000 miles
I love my explorer but the one thing that is wrong with it is going to cost me a ton of money to fix. I know a lot of other people have had the same problem the rear differential. I found that the thing that starts the problem is the pinion bearing which i am in the proses of trying to change my self. If it was to fail, it would result in the locking of the rear wheels and a loss of control which most likely will end up killing someone.
2006Sep 06
(reported on)Explorer LX
- 68,000 miles
With the miles on my Explorer I felt I was in need of new brakes and dropped off my vehicle at Midas. I was contacted by the mechanic that afternoon and was advised "Sir, I'm happy to report that your brakes are in excellent condition. However, I'm sorry to be the bearer of very bad news. Your rear differential seals are bad and leaking and the differential is close to "falling off" of your vehicle." He further states he has been an authorized mechanic for 25 yrs and feels this is an inherent flaw from Ford as this is not the first one he has seen and that I proceed to the nearest Ford service dept for them to correct this dangerous "safety issue." The mechanic also gave me a copy of the TSB from Ford. I called a local Ford service dept the same day in a state of panic! A service manager assured me that not only was the mechanic who alerted me of this "flaw" not authorized by Ford, but he was only over-reacting. I took my Explorer in today with the notice by Midas and it was only discounted as being a "service bulletin for technicians." I paid $55 for them to run the same tests as Midas had done, was told by the service manager "The right rear bearing needs replacing, the seals of the differential needs are bad and leaking and need replacing, there was no recall on your vehicle, you're out of warranty and the repairs would be $700+ and service should be done very soon as the damage will worsen." No one at the dealer would admit that there has been problems. I declined the repairs, advised the service manager I would be calling my attorney for further instruction. I have discovered that there are a numerous amount of people who have complained about this very issue on another website (www.safercar. gov). This is an issue that Ford needs to step to the plate and issue a recall. Something needs to be done!!!
2007Feb 08
(reported on)Explorer
- Automatic transmission
- 65,000 miles
We have a 2002 Ford Explorer with 65K miles. We asked our mechanic to check the brakes because I had been hearing strange noises and wasn't sure what it was. He told us that there was no problem with the brakes, but that we were getting ready to lose our back end. He said he had seen this in other ford vehicles, but that it was not part of a recall. It was what Ford calls a "revision", one step below a recall. In other words, they know it is a problem, but the consumer has to pay to have it repaired. We really feel that this should be addressed by Ford as a recall. If you've had the same problem, please let me know.
2007Feb 01
(reported on)Explorer XLS 4.0L V6
- Automatic transmission
- 69,000 miles
Took car in for apparent noises in front end and was told that there was a need for a rear-end overhaul. Cost $1,600. After paying to get it fixed, guess what, the problem with the noises in the front, and the fact that the RPM doesn't go over 1500 while you are going 65-75 is still existing.
2007Jan 22
(reported on)Explorer LX 4 L V6
- Automatic transmission
- 130,000 miles
Recently I started hearing a houling noise while excellerating and decellerating. Sounded like it was coming from a bad brake or something. Further investigation would make one believe it was from the rear differential. The brakes were checked and although the front are worn the back seem fine and would not cause that noise. Talked to the Ford dealership where I purchased the vehicle and was estimated $1000 - $1500 for repairs. He told me it could be a side ir pinion bearing . This is a known problem for ford yet nothing is being done by them to rectify the problem.
2007Jan 17
(reported on)Explorer LX V6
- Automatic transmission
- 125,000 miles
I'm a first time owner of a 02 explorer which was purchased from an official ford dealership. The vehicle was used with 27k miles, with one owner. Only months later, did I notice transmission problems. i. e. Slipping and lunging into rear and/or drive. The dealership (only under limited warranty mended the problem at their expense)... months elapse and the problem returned in which the dealership wouldn't pay for 2nd repair. My cost $2k for tranny repairs....
Currently, my SUV has 125k miles and acquired a familiar humming noise (a noise that 02 explorer owners hear so well). This noise is very prominent at coasting and accelerating highway speeds. This noise is not from brakes, wheels, etc. I had those details check and replaced.... from reading several and numerous post over the entire web, i realize that I'm not alone.
My real problem wasn't the transmission... it's the rear differential!!! I'm taking the replacement route into my own hands. I'm asking for 02 Explorer owners for your experiences replacing a rear differential. I'm going to locate and replace the rear differential through a university mechanics shop. This option appears to be the most economical route....
Rear differential 02 Explorer owners.... you're my only hope!
2006Dec 09
(reported on)Explorer XLT 4.0 V6
- Automatic transmission
- 60,000 miles
I bought this Explorer in 04 with 26,000 miles on it. Wife did 99.9% of driving this vehicle. At about 58,000 or so she said something was wrong with brakes, so I checked them and there was no problem. I bought her an 04 Escalade a few months ago so I inherited the Explorer. All in all had been a good vehicle up to this point. I travel in my job and began to notice a lot of road noise from under suv. Also there was a weird feeling from vehicle while turning at low speed(like it was locked in 4wd) or driving over rumble strips. Replaced tires, changed differential fluid with additive and still the same problem everyone else has. Ford needs a recall or stands to lose alot of customers!
2006Dec 14
(reported on)Explorer XLT 3.2
- Automatic transmission
- 80,000 miles
Noise coming from the drive shaft. Someone please help, I have a terrible noise coming from the back of this SUV I had all brakes replaced and rotors, problems is still there and getting worse. It is a loud rubbing noise coming from the back wheels section. Let me know the cost and how to addresss this issue. Thank You
2007Jan 09
(reported on)Explorer XLT 4.6L
- Automatic transmission
- 47,000 miles
The left seal went then the right a few weeks later. Then the left one again. They kept saying at the dealership that each time they would get a newly designed seal.? Then they replaced the left rear wheel bearing from noise but it got louder. Had vehicle towed to dealership as differential was leaking again. Replaced the whole thing this time.
2007Jan 03
(reported on)Explorer Limited V6
- Automatic transmission
- 86,000 miles
Rear seals leak, has happened multiple times, all at low mileage. Go to http://www.safercar.gov and lodge your complaint! Maybe this will help persuade Ford to do something about this problem. We had to get our rear seals replaced 3 TIMES. Each time we were promised that the seals would last for at least 50,000 miles. Yeah right!
2007Jan 02
(reported on)Explorer 4.0 L
- Automatic transmission
- 120,000 miles
When placing the truck into reverse there is a clanging noise ( this noise sounds like it is in the transmission, it is just when your transmission is shifting the gear into reverse ). This noise is only at the shift and it makes me wander but it does not scare me to bad. I think it might be just a loud shifter ( I hope ). Then when backing backwards ( mostly up hill ) the front end makes a clanging noise if the truck is on slippery ground. Only if the wheels are slipping and even if it is in four wheel drive does this noise happen. So I try to go slow without slipping because the more the truck slips the more noise comes from what sounds to be in the front drivetrain. I could be wrong, but I don't think I am.
2006Dec 28
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 81,000 miles
I've been a loyal FORD customer all my life (now 48) and for the last 7 years have either owned or leased NEW vehicles under warranty, the last being an 04 Explorer that goes off lease in 2 months. Instead of paying Ford the outrageous lease buyout since our driving has been considerably reduced, I shopped around and found an 02 Explorer private party one owner in what seemed to be Great condition. Owner had all service records done at Dealership totaling over $6500 including $1200 deductible paid when the dealer agreed to warranty his failed tranny at 74970 miles. Thought I was getting an OK deal until on the way home the famous "rear end noise" started coming from what sounds like the RR wheel area. Noise increases under load and decreases during coast worse 50-65 mph. After reading all the issues all over the net and hearing horror stories of multiple rear end/bearing/seal replacements on the same vehicles I really wish I could unload this tomorrow! I'm already in hot H2O from not buying from a family member who is a Ford sales manager and will get worse when I ditch Ford altogether! THEY KNOW THIS PROBLEM EXISTS AND CHOOSE TO IGNORE IT!
2006Nov 18
(reported on)Explorer XLS 4.0L V6
- Automatic transmission
- 137,000 miles
OK people.... I just wanted to let everyone know they are gettin ripped off with at the dealerships. I have a 2002 xls with an automatic transmission and had the same problems that it seems like many others are having. There was noise coming from the rear differential and the right seal was leaking. I took it to ford and they told me exactly what i already knew... i needed to replace the seal. So i looked into it unlike the rest of you and found that the seal only cost like $30. Then i bought it and replaced it myself instead of letting ford touch it. And for the people out there with the rear noise i am glad to inform you all that is needed is a little bottle of differential additive :) all it cost is about $12 at the auto store. This thins out the differential fluid so that it runs smoother with less noise. If this helps anyone... glad i could help;)
2006Sep 16
(reported on)Explorer LX
- 68,000 miles
I have 68k miles on my 2002 explorer and felt i was in need of new brakes and dropped off the vehicle at midas. I was contacted by the mechanic that afternoon and was advised: "sir i'm happy to report that your brakes are in excellent condition; however, i'm sorry to be the bearer of very bad news. Your rear differential seals are bad and leaking and the differential is close to 'falling off' of your vehicle! He further states, "he has been an authorized mechanic for 25 years and feels this is an inherent flaw from Ford as this is not the first one he has seen and that i proceed to the nearest Ford service department for them to correct this dangerous "safety issue." The mechanic also gave me a copy of the tsb from ford. I called a local ford service department the same day in a state of panic! A service manager assured me that not only was the mechanic who alerted me of this "flaw" not authorized by Ford, but he was only over-reacting! I took my explorer in today with the notice printed by midas and it was only discounted as being a "service bulletin for technicians." I paid $55 for them to run the same tests as midas had done, was told by the service manager; "the right rear bearing needs replacing, the seals of the differential needs are bad and leaking and need replacing, there was no recall on my vehicle, you're out of warranty, and the repairs would be $700+ and service should be done very soon as the damage will worsen. No one at the dealer would admit that this was a recall. I paid a $55 diagnosis charge for them to tell me what parts had failed which i already knew. I declined the repairs, advised the service manager i would be calling my attorney for further instruction. I am now seeking legal advice as i see i am not the only person who has experienced this "inherent ford flaw" and will do my best to see that Ford addresses this safety issue. This is a serious flaw from Ford!*
2006Sep 07
(reported on)Explorer XLT
- 88,000 miles
The "Growling" and "Whining" began at about 45,000 miles and became so bad that I had to take it in. After three different opinions from 3 different mechanics it was determined that the best way to get rid of the problem was to replace the rear differential. We started with one from a salvage yard from an '03 Explorer with approximately 40,000 miles on it. Same EXACT problem. It was exactly the same as before the changeout. So, we tried another salvage yard differential. Same crap again! Okay, now we have to come to the realization that if the part came from the salvage yard it was probably junk. So then, we decided to spend additional dollars and go for a remanufactured differential. Gotta work, right? WRONG! It's the same goddam noise! It starts at around 40mph and really whines at 55-65.
I'm fed up! I'm seriously thinking about starting a class-action lawsuit against Ford. I have read HUNDREDS of posts on various websites regarding this problem and I have yet to see Ford do anything about it past the 3/36 warranty period. Even when they do, the problem comes back! This is absolutely not acceptable! I have never had a rear-end that was so troublesome... ever!
I take great care of all of my cars and this Explorer has been babied from day one. I change the oil every 3000 miles, new coolent every 25,000 miles, well, you know the drill. If the problem would have gone away after the first fix I would be so damn mad. But c'mon. Even a remanufactured unit should sound as good as it did the day the car rolled out of the factory.
In talking to the owner of the shop where the "repairs" have been done, he tell me that he's had quite a few 2002-2004 Explorers in his shop lately (for other things) and they all sound loud from the rear-end! It's apparent that these owners aren't noticing the increased noise coming from their Explorers, or they just don't want to spend the money to get it fixed.
If there's a good lawyer out there that wants to go for Ford's throat on this, let me know. I'm sooooo ready!
2006Jul 13
(reported on)Explorer XLT
- 74,000 miles
So irritated with my Ford!! I have wanted a SUV for a long time, I liked the Ford Explorer particularly, I've had a Ford F150 in the past that was a awsome truck, so I figured I would have good luck with that again. I WAS WRONG!! I bought my Explorer not even 3 wks ago and it is in the shop with rear differential problems and timing chain tensioner problems.... I've read enough on this site and other sites to know that there are LOTS of people with the same problem... Someone said on here that Ford has obviously got a problem with their drive train - this makes the damn thing work, you have problems here, and you are in trouble!! Not only do these problems put your truck out of comission, it puts LOTS of money out of your pocket - obviously I'm not rich, or I would have bought a new Lexus SUV instead of a used Ford. This is the thing, there are no recalls on the drive train, but, from everything I have read, there should be. If you would go to this site and post your complaints, maybe we can get Ford backed into a corner where they have to acknowledge these problems... I know that there are a few people on here that have done this already, but, unfortunately just a few of us can't get much accomplished. Please take 5 min - no more time than it took you to post your problems on here - and go to www.safercar.gov and place a complaint on their site, if we ALL do this, maybe we can get something done. In the mean time we are all screwed with crappy drive trains that are repeatedly breaking and causing us costly problems!! This sucks, I'm so damn disappointed that I don't know what to do!! Please help me make Ford do something about this!!!
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A D V E R T I S E M E N T S
2003Jun 16
Explorer XLT 4.0L V6
Akins ford rebuilt rear end 78000 miles later had independent rebuild it seems like ford mech. don't know how to work on there stuff also ford needs to do a better job making vehicles.
Ken L.
Hoschton, Georgia, USA
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