10.0
really awfulTypical Repair Cost:
$2,850.00
Average Mileage:
64,658 miles
Total Complaints:
3 complaints
Most common solutions:
- rebuild or replace transmission (2 reports)
- not sure (1 reports)
transmission problem
This problem may be covered under warranty. Ask your Ford dealer.
Helpful Websites About 2002 Ford Explorer slips when put into gear & pops out of gear at stops
2007Mar 20
Explorer XLT V6
- Automatic transmission
- 20,000 miles
So I am driving up a hill and all of the sudden my truck just turns off and starts to lose speed. I am in the far left lane of course and solid traffic behind me in all three lanes. I finally get all the way over and pull off the street. I turn off my truck and re start it and it sounds fine. So I pull back out onto the road and everythinh was ok...UNTIL about two days when the exact same thing happened again. I took it into the dealer and they sadi that they couldnt find anything wrong!! This problem continues to happen without any warning and they continue to say that nothing is wrong!!!
2008Feb 02
Explorer XLS 4.0L
- Automatic transmission
- 130,000 miles
At around 155,000 miles my 02 explorer has been slipping when put into drive then once engagged it would pop out of gear at stops. This went on for over a year until it finally wouldn't move last month 172,000, we replaced the transmission and now the rear end is making a loud noise, this sucks we are buying a house and can't get a new vehichle until we close. I realize 172,000 miles is alot but i have always owned fords we have had over 15 different models and the older ones made it up to 310,000 miles at trade in so it is dissapointing that 155,000 miles is all we can expect. I am for the first time ever considering a "Chevy" my dad is probably rolling over in his grave.
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A D V E R T I S E M E N T S
2009Oct 16
Explorer XLT V6
I bought my 2002 Explorer V6 in August 2002, so it has been just over 9 years.
I bought it because the American auto industry was not doing well and my company was offering a discount plan. All auto manufacturers were offering rebates and 0% financing at that time. I tried to be patriotic and bought American.
Other than bad gas mileage, I love to drive the explorer. I began to have problems with the transmission in 2003. I brought it into the dealer and they told me twice that they didn't see anything really wrong. Once they did acknowledge a problem and did a transmission flush and replaced the torque. That was March 2004 and only had 14,300 miles. This problem has continued to happen on and off over the last several years. Now in October 2009 with only 45,000 miles, it was running fairly smooth but the tranny slipped all of a sudden and started clunking with very hard shifting. The O/D light also started blinking. Of course, the service engine light came on as well.
I took it to the dealer and was told it would cost $180 to just diagnose the transmission. What a joke it was because the info panel already said to check transmission and the slipping and clunking of gears still need that kind of $$$ to confirm? I left it with the dealer because I was hoping a rebuilt tranny may be around $1500. When I got home, I started googling about Explorer problems and that was how I found this site. The dealer called back and told me it would cost $3800 for a new transmission, since they will not do a re-built one. They think that the warranty would not be worth even quoting. That knocked me off my chair when I heard that. I complained about the cost, and mentioned how I have been reporting and having this problem since owning the vehicle. I also mentioned about this site and suddenly the dealer told me that he would need to speak with his manager. When he called back, the manager is now out of town and wont be back until next week. He of course also asked if I had an extended warranty, which I did, but it just expired 8/31!! Of Course! He now is stalling me for more time to trying to come up with the next line to hand me.
I then did some more research. I mean, although the mileage of my Explorer is rather low, but the blue book value of mine is about $7500; a bad tranny would be less. Paying $3800 (more than 1/2 of the car's value) sounds crazy!. Besides, I am afraid I will be burnt with more issues after the fix because every time I bring it to a dealer, it will cost me a couple hundred just to check it.
I hardly slept for the next couple of nights because I was just pissed off. By the way, I also called Ford and filed a report on this and was given a case #, but was told I wouldn't be compensated unless there is a recall. Then I also went on line and filed a complaint with the NHTSA and the BBB for the lemon law!
I am going to pick up the Explorer tomorrow and must use it until they fix it. This will be the last time I buy American if they do not recall and replace the transmission for me!! Back to my Hondas!! As an added bonus that same night I was called and told to bring in my vehicle for a safety recall on the cruise control fire issue!! Gotta love it!
Hillary F.
Colorado Springs, Colorado, USA
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