6.6
fairly significantTypical Repair Cost:
$1,500.00
Average Mileage:
103,855 miles
Total Complaints:
7 complaints
Most common solutions:
- not sure (6 reports)
- add coolant (1 reports)
transmission problem
Helpful Websites About 2002 Ford Explorer transmission shutters
2009Sep 19
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 169,000 miles
Fellow Consumers Unite...I am filing a Class Action Lawsuit against Ford Motor Company. All of you who would like to be involved...the more the better...please contact me @ g.s.hulet@netzero.com. Be sure to save your receipts/documents that are proof of the problem that you have had with your vehicle...particularly the Ford Explorer (primarily the transmission) and the money that you have spent trying to repair it. I will save and compile all complaints into a file and will be contacting a lawyer/attorney on how to proceed in filing this lawsuit. Please pass the word along. I am hoping that everyone that has logged a complaint about Ford on this website will get involved with this. Thank You.
2008Sep 18
Explorer XLT V6
- Automatic transmission
- 98,385 miles
Ok, I want to add my voice to the resounding cry that Ford should step up and recall these transmissions. My Explorer has multiple transmission problems. 1. Slips when accelerating 2. Makes the car shudder when it downshifts 3-2 or D-3. 3. Goes into neutral on a hard stop and then slams back in when you accelerate (Yes, I've had the fluid levels checked and refilled on the transmission.).
I'm just waiting for the thing to quite working at which time I will scrap a good car and buy another used one because I won't put that kind of repair money into a problem car.
So, if anyone starts a class action suit, count me in.
A D V E R T I S E M E N T S
2009Apr 01
Explorer ELT 4.0L V6
- Automatic transmission
- 148,000 miles
I'm sick of people dissing Ford!! Have you ever tried a coolant on the explorer either before or after you changed the transmission??? I think not, I have a 2002 explorer with transmission problems, but what do you expect?? It has 168000 on it, so you dumb a*ses who think they know it all, please beware, you may be taking you car to someone who doesn't know much!!!!
2009Apr 01
Explorer XLT 4.0L
- Automatic transmission
- 105,100 miles
I got my Explorer used in 2005 and have only had until now $2,000 total in repairs. It has been a great vehicle. Recently the transmission has been shuttering. I can be at a dead stop and step on the accelerator to go and I will get no initial reaction. Then it jumps forward. It also seems to hesitate when shifting between gears a lot lately. Any ideas?
2003Mar 03
Explorer XLT 4L V6
- Automatic transmission
- 30,000 miles
The hard shift between 1st & 2nd gear happens regularly. Everyone that rides in my Explorer asks "What's that noise?" when going 40mph or faster. It is very noisy/annoying to everyone that rides in the back. I have complained to the dealership that I purchased it from a few times. The first time I was told by the Service Manager that nothing was wrong. The second time they told me it was missing some type of gear in the transmission, but luckily it was still under warranty and they supposedly fixed it. Guess what, nothing has changed. I am used to the noise since I drive it everyday, but I think it is getting worse. I have babied my Explorer from day 1 and I am worried after reading all of the similar complaints that there is no way that this problem will ever go away.
2007Dec 11
Explorer XLT 4.0L V6
- Automatic transmission
- 65,000 miles
I noticed my transmission started to shutter around 65,000 miles. I changed the fluid in the sealed transmission at 30K even though they said I didn't have to. I changed and flushed the transmission out again at 65K when the shutter started. Recently, I spoke with a Ford Mechanic Online who said all Ford Explorers have this problem. He said the problem is being caused by the intermediate servo hanging up in the transmission case. He said they are seeing more and more of this problem. The servo is not applying when the transmission wants to. The fix is to remove the transmission and disassemble completely. There is a repair kit that drills out the case and inserts a Bronze bushing to fix where the case is wearing. Labor and materials costs about $2,400.00. He said for that much money you might as well buy a new Ford Motor Transmission that comes with a 100k mile warranty. The mechanic said you could try to have the band adjustments adjusted which might move the servo away from the damage in the bore. I spent around 35K on this truck with everything when I bought it. Did I mention I had to replaced the wheel hub bearings at 30K because they became so loud you thought you were driving on flat tires. FORD Fix or Repair Daily, your choice!
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your transmission problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.

A D V E R T I S E M E N T S
2009Oct 01
Explorer XLT
I have been having this problem for the last 3 years. I have complained to ford about this and had the suv serviced regularly since I bought it. the ford people say they can't find anything.
Kathy J.
Priest River, Idaho, USA
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