wheels / hubs problem
8.1
pretty badTypical Repair Cost:
$691.00
Average Mileage:
82,542 miles
Number of complaints:
71 complaints
Most common solutions:
- replace wheel bearing (38 reports)
- replaced wheel bearings (13 reports)
- replace bearing and hub (12 reports)
- not sure (6 reports)
- replaced causual part, and surrounding parts (2 reports)
2008Apr 16
Explorer Eddie Bauer
- Automatic transmission
- 102,232 miles
It started of as a roaring noise in my rear end that continued to get louder and louder. After taking it to a smaller mechanic I was told it was a rear wheel baron but they could not work on it do to it using a special tool. After being recommended to take it to the dealer they in turn told me that in fact the baron was bad but it may also be the rear end. Who am I to believe because simply because I am female and do not know alot about cars people especially in the mechanic field feel that they can tell me anything and I will believe them and dish out the money because I wouldn't know the difference. So my question is Why Lie to Girls?
2008Apr 01
Explorer XLT 4.0L
- Automatic transmission
- 70,000 miles
I had 3 bad wheel bearing all almost at the same time, (70,000miles).
The first was the driver side front bearing, cost me $450 to fix.
The second was the rear, passenger side, cost me $400 to fix, and the
third is the rear driver side, witch I don't know how much will be. The truck is in the
shop.
2008Apr 27
Explorer XLT 4.0L
- Automatic transmission
- 90,000 miles
2002 Ford explorer XLT.At 1000 miles, returned to ford to install / tightened missing engine hardware (exhaust manifold nuts 2.ea./ engine mount bolts) - Dealer service manager smile on comment that car was made on a Monday...At 5k, returned to dealer to replace alternator, belts and idler bearing. At 10k, returned to dealer again for horrible gas mileage (12 mpg), dealer "reprogrammed" eng management computer- no effect. Se vice manager blames EPA for mileage overinflated mileage rating. At 10.5K, insisted on having the dealer do a wheel alignment- way out of spec- mileage improved. This must be due to car made on a Monday, Ford worker was probably having a hang over or must be on something. I'm wondering if Ford conduct drug test on their employees? At 40k miles, had to replace both rear wheel bearing and hub assy. At 50k, car was dangerous, had to replace all 4 shocks, all 4 brake pads/rotor. also at this mileage, the rear ac control went wacko. system condemned- don't have the time to tear the system apart and replace vlv actuators. At 60k, check engine light on, replaced DPSE sensor and EGR control solenoid. At 85k, rear wheel bearing howling again. fyi... wifes car, garage daily, driven and taken cared of better than husband. Husband fixes jets for a living, so all repairs was done in house with dealer supplied "OEM" Ford certified parts. Tried to have dealers fix issues, very expensive. Husband willing to pay, but have no confidence on dealers (steelers). Contacted Ford for info on 'silent" recalls or relief on these systemic problems, Ford responded by giving me a "deal" on a new explorer ! I'm convinced that it's not only the assembly folks are on something but also top management!. FORD - fix or repair daily. 'nough said.
2008Apr 17
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 71,000 miles
II had my Explorer into the dealer for an oil change last January and they mentioned that my right rear wheel seal was leaking and needed to be changed but not right away. I waited for the next oil change in April and scheduled it in for a wheel seal replacement -- $190. No mention of any problems with the rear end. Not 90 miles later I hear a loud crunching sound and managed to limp back to the dealer to find out that the same right rear hub they just replaced the seal on has a bad bearing/hub. They replaced the hub and bearing at a cost of $899 ($533 parts).
Given the Explorer's history of problems with the right rear wheel (Firestone blowouts) causing rollover accidents I think Ford would take this problem seriously. If having a tire fail can lead to rollover accidents imagine what happens when you lose the entire wheel!
2007Oct 19
Explorer XLT
- Automatic transmission
- 80,000 miles
this is my final complaint. I cost me over $2,200. not really sure a 2002 is really worth it. now, I am seeing on this site, that my explorer could be facing expensive transmission problems. i've been hearing noise and some slipping. anyone have a used tundra they want to sell? :)
2008Mar 28
Explorer Eddie Bauer V8
- Automatic transmission
- 95,000 miles
So my ford explorer just make me love her more and more everyday.... I've had engine problems, my ac/heat unit only works on high and it only heats if its set on 90.... unreal, my back panel is cracked!!!!! dont know why this happens on explorers, but give me a break!!! now I have to replace my front driver side wheel bearing, my truck sounds like a helicopter ready to take off.... does ford have any idea that theirs trucks suck!! I mean come on, this are American cars... never again!!! and thats to bad.... I really love my truck... but this is not worth it... to much money being spent! Im going bald!
2008Feb 03
Explorer V6
- Automatic transmission
- 56,000 miles
I bought my 2002 Ford Explorer used on January 2, 2008 and within a month I began to hear a clunking/whining noise in the front end. I didn't think much of it at first but by the time I realizes there was a serious problem it was so noisy that it sounded like the whole front end was coming out of it and it was sitting on the side of the road waiting to be picked up by a tow truck. Got it to the shop to be fixed and found out it was the whole wheel bearing assembly. Paid the $413.00 to get it fixed and went on my way thinking this would be the only problem for a while since I bought it used. 3 weeks or so pass, and I started hearing that same noise and vibration coming from the Left rear side. My Dad checked it out and said it was yet again the wheel bearing assembly. Another $300.00 later and it was fixed again, but by this time I was ready to drive this piece of shit into a tree! So almost $800.00 later I'm thinking there's a serious issue, like maybe it had previously been in an accident. Kept driving the fucking thing and here it is only another month later and had to take it off the road again to be fixed because now the Right Rear wheel bearing is gone. This really topped the fucking cake so today alone I went to carfax.com to see the P.O.S.'s accident history and there is none. No rebuilt title, no major accidents, no flood damage, nothing od any significance that would affect the suspension. So then I got to thinking maybe there is a recall I don't know about-found none of those. But to my surprise what I did find was a website (this one to be exact) that listed very similar complaints to mine. This inspired me to call Ford Motor Company directly to file a complaint. I got in touch with a very nice man and told him my story and I asked him what needs to happen in order to file for a recall on this specific problem we are all having. He told me to get in touch with all of you having this problem and call the Customer Relationship Center directly and file a complaint with them. The # is 1-800-392-3673 and the man's name is Thomas. He told me there has to be a certain # of complaints filed directly through them before they can investigate this issue. So I STRONGLY URGE ALL OF YOU TO CALL HIM and tell him your story and if there is a recall there could be possible reimbursement in the future for all of us. I know this problem has cost me alot of money because I have only owned the car for 3 months and my repair bill will be over $1000.00 by the time I am done and many days of work missed. I believe this problem is all due to the craftsmanship of the car and I also believe that Ford Motor Company should be held responsible. I like many of you am a mother and I don't think Ford wants a lawsuit on their hands if my children were to be injured because of this. SO ANYONE READING THIS SHOULD DEFINITELY CALL THIS MAN SO WE CAN RESOLVE THIS PROBLEM.
2008Apr 01
Explorer XLS V6
- Automatic transmission
- 85,000 miles
this sucks I just had the struts and springs fail and now this is happening....I don't abuse this vehicle...
2007Sep 24
Explorer XLT 4.0L
- Automatic transmission
- 61,000 miles
I currently own a 2002 FORD EXPLORER XLT. Several months ago (SEPT 07), I starting hearing a whining or tinning sound coming from the rear. As the weeks/months went by, it starting getting louder and it started sounding like an airplane flying overhead. I took it into the repair shop, mechanic said it was the right rear wheel hub assembly. About $575 to repair. I had the repair done in December 07/January 08. I don't do any towing and the car is mainly used on the weekends. I have 62K Mi. on the car, barely even 10K a year. Now, here it is, 2 months later, and the same thing started all over again. Took it to the shop. NOW, it's the LEFT REAR HUB ASSEMBLY that went bad. ANOTHER $575 !! This is a SERIOUS PROBLEM. My mechanic said the WHEELS COULD COME OFF AND COULD CAUSE A SERIOUS ACCIDENT. I HAVE A 7 YEAR OLD (JUST TURNED 7 TODAY), AND ONE ON THE WAY !! This car is our main means of transportation for trips and vacations and I cannot RISK the lives of my family or the lives of others, if this car FAILS on the HIGHWAY. THIS PROBLEM SHOULD BE LABELED AS A RECALL AND FORD SHOULD HAVE TO PAY FOR THE REPAIRS. I filed a complaint with the http://www-odi.nhtsa.dot.gov/ivoq/index.cfm. I STRONGLY ADVISE EVERYONE TO DO THE SAME. THIS IS A SERIOUS SAFETY RECALL ISSUE. I have read waaaaay to many complaints of the SAME NATURE and nearly at the IDENTICAL mileage mark. It's $575 to fix and NOW, I have to do the same thing to the LEFT REAR HUBS.
2007May 04
(reported on)Explorer XLS 4.0
- Automatic transmission
- 88,000 miles
THIS CAR HAS BEEN A P. O. S. SINCE DAY ONE. MY CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS (NO REASON).
THE TRANSMISSION IS NOISY , THE REAR END IS NOISY, THE DOOR AJAR LIGHT IS ALWAYS ON AS WELL AS THE DOME LIGHT AND DOOR CHIME.
THE REAR WIPER DOESN'T WORK AND NOW THE REAR WHEEL HUB NEEDS TO BE REPLACED AS THE WHEEL WHEEL WOBBLES AROUND.
BECAUSE OF ALL THE PROBLEMS I WOULD NEVER!!!!!! BUY ANOTHER EXPLORER OR FORD PRODUCT
2007Aug 29
Explorer Eddie Bauer V8
- Automatic transmission
- 88,000 miles
I had my front wheel bearing and my back wheel bearing go bad at the same time. This ended up being my birthday present from parents. Nice, huh? If only I had known that my car had a birthday surprise in store for me of the a/c quitting maybe I would have saved my present for that. WORST CAR EVER. And to make matters worse, NO ONE wants this car. Not even the dealerships. I have been offered between $5000-5500 as trade in value. Too bad I still owe over $8000. Never, never, never again. I only hope this forum will help others in the future to steer clear of this horrible piece of machinery. I bought this car used from a private seller and she informed that a month prior to me purchasing it she had the transmission completely rebuilt and gave me the receipt for over $800. Unfortunately, that should have been a tell tale sign right there.
2008Jan 02
Explorer Eddie Bauer AWD 4x4 4.0L V6
- Automatic transmission
- 128,000 miles
click to see larger images
Complaint Photos
I got a 2002 Ford Explorer 4x4 AWD and got it in March of 07. Well, the beginning of January I had to go pick up my paycheck on 37th N. and Rock Rd and on my way home (Hoover and MacArther) my car started wobbling really bad. So I had to get off K-96 and go all the way through Wichita going 30 mph which seemed like it took forever (knowing how fast I drive...lol...). Anyways, I barely made it home and then found out it was the passenger side back tire...(for those of you who know about cars, it was the knuckle, hub, and wheel bearings). I called around and they were about and was told it was 265.00 brand new for all the parts I needed so I went to Mel Hamilton Ford and ordered it cuz that was the cheapest I found. (It also took a while for me to order it cuz I had no money to fix it). It sat in my garage for 2 months before I got it fixed. Well, come to find out the 256.00 was JUST the knuckle (which has to be ordered from the dealership, the auto parts stores don't sell them and the salvage yards didn't have them all over Kansas, I know, cuz I called every salvage yard in Wichita, Wellington, Haysville, Wenfield and they checked in the computers. The part that came in was not the right part plus it wasnt all I needed that I was told, So the manager got the parts I needed at no additional cost. Thank God! Cuz I got the parts home and checked the prices and it came up to over $600.00 for the actual parts I needed! So I came out good on that.
Well, Monday (yesterday) I took Garrett to school and on my way home it starts to freakin wobble again.... (I knew that it was the front driver side but was not sure, but when Gary changed the brakes Saturday he couldn't find anything wrong with the driver side) Anyways, as I was saying, it was wobbling again. I had to go under 30 and he goes to school at South and so it was about 10 miles and took me again forever to get home. Anyways, when I got home I looked under the carriage and found out it was actually the front passenger side. Gary got the tire off and thank God.... we don't need another knuckle just the hub and wheel bearing assembly (in laymens terms, not that expensive). So we'll see how much I have to pay for the hub and wheel bearing assembly. Usually the front is more expensive than the back. Oh, I might need an ABS dilly cuz Gary smashed the wire, so I don't know how much more that will cost me. Dorky guy!
Anyways, that's all I got to bitch about on that, for now. If you got any hints or suggestions, let me know.... All suggestions except for trading it in (cuz we will end up doing that at a later time), or buy anything other than Ford (cuz that is what we are gonna NOT get next time), or go to a different dealership (which that's what I'm planning on doing...lol...). Before Gary and I got divorced in 2004 we went to this place and got a Bonneville and within a year the damn motor blew, and now this Explorer breaks down within a year.... jeesh!
2007Sep 19
Explorer
- Automatic transmission
- 82,000 miles
I couldn't believe it when it was one thing after another on this car. Especially for only being 5 years old! Took the car in for one sound and got a call for the fix being 2400 dollars. I thought what the hell. Turned out all four wheel bearings and the four wheel drive module needed to be replaced. We didn't even have 85000 miles on the car. I had a 92 explorer and never even replaced the bearings. This is a piece and needs to be recalled. The mechanic at Ford even admitted that this was a problem with this year and model. It makes me so mad that Ford knows about this and does nothing. Now the transmission is slipping so I am sure that will go out soon. Obviously it will take gross negligence and a fatality before anything is done about this safety issue. Pathetic!!!!!!!
2007Sep 01
Explorer 3.2L V6
- Automatic transmission
- 100,000 miles
Problems with this Explorer over my three years of ownership include:
-Window motors needed replaced,
-Cracked rear panel,
-All wheel bearings have required replacement,
-4WD Sensor Issue causing pulsing when accelerating,
-New tires, breaks, etc.
2007Feb 19
Explorer XLT V6
- Automatic transmission
- 150,000 miles
Replaced complete hub assemblies and bearings both rear sides!!! My mechanic is ready to strangle me. He is begging me to drive this car off a bridge. The car continues to sway and by June 2007 I am buying the rear sway links to match my bearing set. This car is the pits. It is just plain dangerous to drive. Do not buy an Explorer.
2008Jan 10
Explorer XLT 4.0L
- Automatic transmission
- 94,000 miles
Replaced the right wheel bearing due to noise (roaring sound) in January 2008 and today (03/03/08) I am being told I need to replace the left wheel bearing. What are the chances of that. I was just told only my right bearing was the problem in January.
2008Feb 01
Explorer Limited 4,0
- Automatic transmission
- 57,000 miles
summer 07 replaced both front bearings and hub, brake pads and rotors due to
rolling grinding sound. Had already replaced all 4 tires. 2 weeks later had to replace
left rear wheel bearing and hub. About $4500 so far. February 08 noise from rear . Replaced both rear wheel bearings and hub and brake and rotors. Another $1800 at
Ford. Now 4 wheel drive control module no good. Replacing tomorrow about $500.
Will keep for now based on the fact that I can never recoup $$$ for repairs. NEVER
A FORD AGAIN.
2008Feb 11
Explorer XL V8
- Automatic transmission
- 90,000 miles
This bearing is the rear left. Estimate $500. Three weeks ago it was the Front Left bearing $500. Last June it was the Rear Right - $900. I'm told that I ought to replace the Frond Right. The Explorer has 95000 on it. I'm going to try to sell it before I dump more money into this dreaded car. Unless Ford comes up with a way of making these issues right I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN.
2008Feb 11
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 89,410 miles
here i am again almost a year to date right wheel bearing gone again cant be warrantied because went bad last time on trip to florid. I cant have it towed to Virgina. again my whole family in the car going to benefit breakfast we didn't make it there !!!! thanks ford for not recalling you problem. you put my family in harms way for the last time!!!! when I get the truck back from service i will be trading it in ,but guess what I won't be buying a new ford and i will tell all my friends and customers about you failing to do your part to keep my family safe. I hope many people read this not only to hurt you but mainly to keep them safe.
2008Jan 30
Explorer XLT 4.0L V6
- Automatic transmission
- 44,677 miles
HEARD LOUD ROARING NOISE COMING FROM BACK REAR TIRES. HAD EXPLORER CHECKED TO FIND OUT THAT RIGHT REAR TIRE WAS ALMOST READY TO COME OFF EXPLORER. AFTER DOING SOME LOOKING AROUND ON THE WEB I FOUND OUT THAT MANY OTHER FORD EXPLORER OWNERS ARE ALSO HAVING THESE HUBS/BEARINGS WEARING OUT VERY EARLY (50-70K MILES). THIS IS A VERY DANGEROUS PROBLEM AND FORD NEEDS TO RECALL THESE EXPLORERS BEFORE SOMEONE GETS HURT. AS A LOYAL FORD CUSTOMER I AM REALLY PISSED THAT FORD ISN'T RECALLING THESE WEAK BAD BEARING/HUBS. I WAS TOLD EVERYONE SHOULD PUT IN A COMPLAINT TO THE http://www.nhtsa.dot.gov/ WEB SITE TO GET THEM TO RECALL THIS SERIOUS PROBLEM. IF FORD DOESN'T STEP UP AND RECALL THESE EXPLORERS THEY ARE GOING TO EVEN LOSE THEIR LOYAL CUSTOMERS LIKE US. PLEASE GO TO THE http://www.nhtsa.dot.gov/ AND POST YOUR PROBLEMS.
2007May 21
(reported on)Explorer XLT V6
- Automatic transmission
- 100,000 miles
i have one side fixed and now the other sides are doing the same thing. Ive driven 25 miles since i had it done , I've asked if there's a recall and no one seems to know here in my hometown. so i called and didn't have time to talk so got on internet. I saw there's been recalls on hubs and bearings. i have little kids and don't want them in the car 'cause i cant replace lives, but can a car. I want help cause I've found more things on here that have recalls and I've never been told about them. Local dealerships don't even tell me about them. SO WHAT DO I DO TO GET HELP GETTING THIS TAKEN CARE OF?
2007Aug 13
Explorer XLT V6
- Automatic transmission
- 90,000 miles
I was surfing the web for 2002 Ford Explorer Wheel Bearings and immediately found this web page. To my surprise I see I am not the first nor will I be the last complaining about wheel bearing issues. I read all of the bearing complaints and mine is very similar to the one issued on 9/24/07 #28. My first failure happened in August 2007 with the vehicle under extended warranty. The left front and rear failed. This is my wife's car and, as always, we take excellent care of our vehicles. Now the repair was done at the Ford shop where we bought the vehicle. Today 12/13/2007 the Explorer is back in the shop for the right side bearing replacements and the vehicle is out out of warranty. I agree with the
complaints made about these wheel bearings. My concern is putting new OEM parts
2008Jan 07
Explorer V8
- Automatic transmission
- 71,000 miles
Left front tire has been making noise. Seemed like tire out of balance. Kept getting worse over a few months until it sounds like a plane taking off and the steering wheel began to vibrate. Took to private mechanic this morning. Left front bearing/hub assembly is shot. 2 hours to disassemble so far. Part is about $300 from Ford dealer. Mechanic tells me the other wheel bearings are also loose. Right now he says we can limit repair to left front but must do the other three ASAP. We also need brake pads on front and estimate is $600-$700 for both but could be more. Mechanic says front is aluminum and bearings are cast...and that the bearings AND the brakes are not sufficient in design to handle the weight of the vehicle. We have never towed, we have done all recommended maintenance and we have driven lightly. We did NOT hit potholes etc. Our third party extended warranty MAY cover it...the dealership does not know. I am on the way to the NTSB site to file a complaint with them and reference links to every internet site with complaints about this problem. If only NTSB can issue a recall I think they should be pressured until they do! I think I'll buy a Toyota next. Never again another Ford.
2008Oct 01
Explorer LX 3.2L V6
- Automatic transmission
- 80,000 miles
My truck has been making this AWFUL noise for approx. 4 months now and I just figured out what it is. I dont have the money to fix this part. So hopefully ford will do some sort of recall.
2008Jan 11
Explorer XLT V6
- Automatic transmission
- 128,000 miles
Gee, and I thought I was the only one with a wheel bearing problem! I just replaced my third wheel bearing (lf, lr, rr) and will more than likely replace the remaining one.
Almost lost the left rear wheel the last time. If this is a significant trend, then Ford
should do something about it. I am considering this vehicle with a Honda pilot.
2007Mar 14
Explorer XLT 4.0L
- Automatic transmission
- 58,000 miles
Got back from Afghanistan, took one trip to NYC and the left front wheel bearing went. I was able to make it back to upstate NY, but spent 475 to get it fixed. With the low mileage, it should have never happened. FORD... Fix Or Repair Daily!!
2007Jul 20
Explorer XLT 4.0L
- Automatic transmission
- 59,000 miles
Wife drove to Olean to visit family. I was flying down the next day. Half way there the left rear wheel bearing went.(my previous complaint was for the left front). She was able to make it to Olean. When I got there I took it for a drive and thought the rear end was going to blow up. Paid another 475 to get it fixed and while that was going on, they found even more problems... on to suspension.
2006Dec 12
Explorer XLT V6
- Automatic transmission
- 76,000 miles
There is a technical service bulletin issued by Ford (TSB 05-25-8, and 051710) which clearly describes the bearing issue to mechanics. Unfortunately Ford refused to address the issue.
2007Dec 12
Explorer EB 4.6L
- Automatic transmission
- 109,000 miles
While driving vehicle, on a daily basis, noise and vibration began to appear. As time progressed, it got worse, much worse. Took it to a trustworthy transmission shop and it was just as I suspected, bad wheel bearings. Now, $806 later I have it back. Just last year, it was the right rear wheel bearing and axle at a cost of $900. This thing is a money pit. Although my wife loves it, I would never buy another one. Probably never buy another Ford. They know they have wheel bearing problems with this vehicle and they just do not give a damn about taking care of it, Or their loyal customers for that matter. Maybe people need to complain to the National Highway Transportation Safety Administration about it. It is a serious safety issue. Someone could get hurt or killed. File your complaint at www.nhtsa.dot.gov/
2007Sep 05
Explorer XLT V6
- Automatic transmission
- 82,339 miles
I have a 2002 Ford Explorer. In Sept of 2007 I had to have the front left wheel bearing replaced. It cost me ~500 from a local tire service company. I did a bit of research on the web and was quite surprised with all the bearing problems I found for this vehicle. Well sure enough another wheel bearing failed this week (Dec 07), rear left, cost a bit more to fix ~565. Now I'm wondering whether I should just get rid of this vehicle, it has ~92K for mileage. I like to work on my own vehicles but from what I have read fixing these bearings is not that trivial. I have an 2005 Corolla with ~100k, no problems yet...
2007Aug 08
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 45,000 miles
Vibrated like the left tire had a flat spot on it. Lived with it for a month or two... Took it in...Left wheel bearing hub assembly shot... Gouged by local mechanic to the tune of 385.00... Feels like right one is going now....Will replace myself this time...Not difficult...can buy new hub assembly for 150.00...This is my second Explorer...and my last...to many chicken shit issues....tired of bearing the beta tester for poor engineering...on to the transmission page...
2007Dec 03
Explorer XLT 4.6L V8
- Automatic transmission
- 106,000 miles
So, at around 90K all hell breaks loose in my rear end. Both springs fail, both sets of wheel bearings fail, full brake replacement also necessary. Around the same time I have to have the transmission completely rebuilt. Dollar figure was like a bad dream. I'm thinking it's worth it because all's well now - WRONG. Now it's 18 months later and my rear left bearings have FAILED AGAIN!! Thank you FORD. Parts are only warranteed for 12 months or 12,000 miles. I've put on about 24K in 18 months - so I'm out of luck. What kind of parts are they putting in these cars? I know Nasser was having quality problems back in 2000-2001 and they claimed they made some corrections and re-dedicated themselves to "QUALITY IS JOB ONE", but it doesn't seem to be playing out that way to me. Bearings aren't supposed to fail after only 18 months, but at FORD MOTOR COMPANY, that's now EXPECTED!! Service guy was apologetic and it seems there are LOTS of folks with my same complaint. I'm making this one a mission and I'll push as many buttons as I need to to get satisfaction. Friggin' transmission completely failed at under 90K. Ever heard of THAT being normal? Pissed me off. - best regards to fellow complaintants on this string
2007Jun 20
(reported on)Explorer Limited 4.0L
- Automatic transmission
- 100,000 miles
by 80,000 I had to replace all four wheel bearings and hubs. I'm at 100,000 and the left rear bearing is shot again.
that makes 1 new rear diff, 5 new bearings and hubs, 2 radiators, 1 set of emergency brake shoes, 1 heater/ac motor... all by 100,000 miles.... quality...
2007Nov 09
(reported on)Explorer XLS V6
- Automatic transmission
- 80,000 miles
My suggestion before someone buys their next ford is to print out one of these
forums, bring it to the sales manager with your check book in hand and get a min 10 year bumper to bumper warranty with a loaner car option, or get up and take your money elsewhere. Lets see.....My rear windows do not like to go down in the heat, cigarette lighter in center console stopped working, Needed major air conditioning overhaul (compressor/evap core) at 60K, and now both rear wheel bearings. I guess i am the lucky one as my cost is only $535. yahoo!!!!!
2007Nov 10
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 69,000 miles
Heard noise from the front. Dealer diagnosis: Both front hub bearings must be replaced. Plus: both rear wheel bearings must also be replaced. Cost: $1,700. All 4 in bad shape -- just after 5 years from purchase, and even after strictly following the scheduled maintenance with the same dealer. Additionally, the pinion bearing + diff also need to be replaced - cost $ 1,600.
Dealer could not help. Ford Customer service was a joke - two days after my query, they responded that since there is no recall, they cannot help in any way. Well, my next car that I bought last month is definitely not a Ford.
2007Nov 09
(reported on)Explorer Eddie Bauer V6
- Automatic transmission
- 90,000 miles
Took vehicle in to the shop for roaring noise from rear. Had to have both rear wheel bearings replaced.
2007Nov 05
(reported on)Explorer XLT 4.6L V8
- Automatic transmission
- 50,250 miles
Car would develop a loud roaring noise once I hit 50 MPH, along with some vibrations. Took the car to a local repair shop and they found the right-front wheel bearing is faulty. In the shop right now, so I don't know how bad it really is (judging from the other posts, it may crumble before I get a chance to see it).
2007Nov 04
(reported on)Explorer V6
- Automatic transmission
- 98,000 miles
Yet another wheel bearing failure in 2002 Explorer. Just replaced both rear bearings for $1000 2 months ago. Now the front left is gone and im sure the front right will be next. This is pretty scary considering the mechanic said the wheels were about to fall off. My children and i could have been killed. Never mind the inconvenience, money, time, etc. Also have had a $2000 transmission job done. No I will never by another FORD AGAIN>>>>>>>>>>>>>>>>
2007Oct 27
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 70,000 miles
If we want to make a difference and possibly get a recall on this product; please voice your opinion at the National Highway Traffic and Safety Administration website at: http://www.nhtsa.dot.gov/
This product should be recalled.
2007Oct 24
(reported on)Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 65,000 miles
Reported clunking upon start up to Dealer. Both rear and one front wheel bearings replaced under extended warranty. I understand this is a common problem with this vehicle. This vehicle has bee out of service for extended periods for numerous issues.
2007Oct 17
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 99,800 miles
Another one of those common problems! My friends have trucks twice as old and have had a quarter of the problems. None of them have had any problems with wheel bearings. Really loud noise coming from the tires, everyone that gets in my truck asks what's wrong with it.It's humiliating, something always wrong.
2007Oct 10
(reported on)Explorer XLT V6
- Automatic transmission
- 51,000 miles
Where to begin with this piece of shit. Oh I am sorry this FORD. Heard a funny noise, thought it was low tire pressure, filled the tires it didn't go away. Sound got worse and worst, so took it to a friend of ours who works out of him home on the side. Told us it was the wheel bearing. Left the car there for him to work on, called the next day and said that not only was it the left front, but also the right as well. I am alittle pissed now, seeing how we have already had to repair the panel on the back (where the FORD logo is), and a leaky transfer case. So we have already put close to a grand in the car. Now we were looking at $600 more, we just bought the turd on wheels 5 months ago.
I came on here and read all these complaints so I know now to expect the rear to need replaced soon.
I called FORD and lodged a complaint. Boy do they hire the best of the best shit heads in customer service. I said that I wanted to be reimbursed for this that I thought that this was a serious safty issue that needed to be dealt with, I got....well you are the first to complain. RIGHT!!! Then he asked where my car was told him ummm at a mechanic. He told he here are your options. Take your car to a Ford Dealership for them to replace the parts, and then we will see what we can do to get you some of your $ back. I tod him that one had already been replaced. He said have him put the old part back on and drive it to a dealership. YEAH I am going to risk the life of my 3 kids to do that you freakin moron. So I asked what my other options are and he said that was it. THATS IT??? I told him he needed to look up the word option, that if I have options then I get a choice of different methods of dealing with this. He said that he gave me options, risk my life with shit parts that Ford failed on or pay for it myself. HUH!
Well needless to say I didn't put the shit parts back on. But on the way home I started hearing the noise in the rear. F@@**$ FORD.
I would also be interested in a class action or SOMETHING to get Ford to admit they failed.
2007Oct 04
(reported on)Explorer XLS
- Automatic transmission
- 72,000 miles
Just got told yesterday when I took it in to have the windshield replaced that it sounded like I had a wheel bearing out. What a piece of Junk!
2007Sep 24
(reported on)Explorer
- Automatic transmission
- 147,000 miles
This is the car that my wife drives, and this job is not a little honey do task. This auto is serviced at the right intervals. Now when she looks at my 92 Chevy truck and it has never had a wheel problem, she ask me why the failure. The only answer I could tell her was that I am no secret agent, but it is probably cheap bearings, and made with the wrong metal. We do not drive this vehicle in water, that is where my truck comes in. We are Christian folks and will pray for justice. As my boss say( WE PAY YOU GOOD MONEY), well we pay good money for these autos too. I failed to mention that my 92 Chevy has 177,000+ miles on it. I should have got the message when they recalled the back glass. And now some of the Fords are being recalled for Cruise Control Fires. Anybody wants TOO GIVE me a Ford, SORRY, I DO NOT WANT IT.
2007Aug 21
(reported on)Explorer XLS V6
- Automatic transmission
- 87,000 miles
I was driving and all of a sudden heard this unbearable grinding noise in the rear end. Took it to the mechanic the next day and was told my wheel bearing was bad, when he went ahead to fix it he told me it was so bad it crumbled in his hand. Two weeks later hear the noise again, again the bad bearings, this time he checks all of them and found 2 had to be replaced. One month later the transmission is screwed up.
2007Aug 17
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 110,000 miles
There was a very loud sound coming from the front of the car. Both front wheel bearings were replaced. The cost of this repair was approximately $1,000.00 at a Ford dealer in March of 2007. Then, in August 2007, I had a very loud noise from the rear of the car. The left rear wheel bearing was replaced for $500.00. From my understanding, this is a very serious problem because the wheel can lock up. I asked Ford Motor company why this is was not reported to its customers. Here's the response I got... what a joke.
Dear Matt,
Our records indicate that you contacted the Ford Customer Relationship Center on August 16, 2007, and our Customer Care Representative advised you that your vehicle is not involved in any recalls or customer satisfaction programs at this time. Moreover, the National Highway Traffic Safety Administration (NHTSA), which is the federal agency responsible for motor vehicle safety, and is the only organization with the authority to order a recall.
Ford and the National Highway Traffic and Safety Administration (NHTSA) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford cooperates fully with NHTSA. Ford does not speculate on the outcome of any current investigation or future actions. Due to our rigorous safety standards and constant testing, not all issues result in Field Service Actions or Customer Satisfaction Programs. If a program is announced on a specific component, Ford will notify you by mail.
At this time we are unable to provide you with an alternate response. If any additional information regarding this matter should become available in the future, please let us know.
2007Aug 19
(reported on)Explorer 4.6L V8
- Automatic transmission
- 75,000 miles
Both rear wheel bearings failed 4 weeks apart. Thank you Ford for the American Dream!
2007Jun 04
(reported on)Explorer XLT V6
- Automatic transmission
- 90,000 miles
My slight whining noise was with vehicle when I purchased car. Had 90,000 miles. It sounded like tire noise to me. The noise now has turned into a roar. Ford knows they have a problem with this but refuse to recall. If any attorney wants/files a class action lawsuit to hold ford accountable for their products I will sign up. Contact me at hobie_travel@yahoo.com
2007Jun 07
(reported on)Explorer Limited 4.6L V8
- Automatic transmission
- 32,000 miles
This is definitely not a problem you want to have when you are driving on the interstate with two children in the car with you. All of sudden my truck just starts dragging, which will happen when your wheel comes completely off, down the interstate. Ford you should look into this before someone or somebody's get killed if they haven't already.
2007Jun 11
(reported on)Explorer Limited V6
- Automatic transmission
- 73,000 miles
REAR END MAKING NOISE. TOOK TO MECHANIC AND WHEN CAR WAS PUT ON LIFT, BACK LEFT TIRE WAS MOVING ALL AROUND. TOLD IT WAS WHEEL BEARINGS-HAD TO ORDER-FIXED THE NEXT DAY. WHEN PICKED UP TOLD THAT WHEEL BEARINGS ARE A SEALED FACTORY PART WHICH DOES NOT USUALLY REQUIRE SERVICE OR REPLACEMENT. ALSO WAS TOLD THAT THIS WAS THE 4TH ONE THEY HAD SEEN IN A 2002 EXPLORER,. MY CAR HAS NORMAL WEAR AND TEAR.
2007Aug 14
(reported on)Explorer XLT 4.6L
- Automatic transmission
- 60,000 miles
Loudest noise in the rear, the wheel bearing came out in 3 parts broken from day one.
put new one in at my cost and the noise is gone
2007Aug 09
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 64,000 miles
Had to replace Front L and Rear R wheel bearings. Problem came quickly, once the problem appeared we brought it to the repair shop within 5 days and the repair man said we were very lucky because the problem was so severe we could have easily had an accident. We could not drive it until it was fixed. Have written Ford about reimbursement and we also have to replace one of the brake pads due to the problem.
2007Jul 06
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 140,000 miles
Ford. Fix Or Repair Daily. What a piece of ****. I am done with buying American. I hate to say that because I have ALWAYS bought American vehicles. First problem - front passenger wheel bearing went out - had to buy the entire assembly. Second problem - passenger side rear axle bearing - replacing that today. Then, there is the loud ass whistling noise when travelling at 65+ on the Interstate on a windy day - what's that all about??? I don't even want to know what that is. Also - cracked front windshield. I have seen with my own eyes multiple 2002 explorers with the EXACT SAME CRACK IN THE WINDSHIELD. It's got to be a defect. Nothing hit mine and it was cracked one morning when I got in the truck -- I park inside. I have to tell you - Ford has lost a customer for life. One that would have been faithful til the end. Hmmm. FORD - Screw 'em.
2007Aug 04
(reported on)Explorer LX 4.0L V6
- Automatic transmission
- 67,000 miles
I just had to replace three wheel bearings at the same time. One went bad while on vacation. Cost over $400 for one. The repair man said as bad as the bearing was it could have fell off going down the highway. Luckily we pulled over for a stop and then heard all the grinding. Both from bearing went bad too. Got that humming noise and knew I was in for a painful experience. I did the work myself and took me two days and about $350. Only got 67,000 miles of light driving. Now the transmission is going out. I service my vehicles religiously and don't tow anything! I wouldn't sell a Ford to Osama!
2007Jul 17
(reported on)Explorer XLS 4.2L
- Automatic transmission
- 60,650 miles
Well I wish I would have read all the complaints before I bought this money pit of a suv. I really liked this truck until a few days ago I was in the poconos pa. over 100 miles from my home in new york, on my way back just getting on the highway when I heard this thumping and rubbing noise coming from my rear drivers side wheel . I pulled over thinking the tire had something the size of a grapefruit in it but there was no sign of anything. This noise got worse at around 50 mph but not knowing that the bearing had failed I just when on thinking it was a brake noise. The next day to my surprise after the shop I brought it to told me a few more miles and the wheel would have fell off. The cost to do the two rears is 800.00 dollars well after reading all the complaints I told them to replace the two rears. Never thought that ford would be so cheap as to buld a vehicle with so many defects that are life threathing...
2007Apr 12
(reported on)Explorer XLT 4.0 V6
- Automatic transmission
- 46,000 miles
Front wheel bearing hub assembly. Heard some bad noise from the front end so I jacked it up and the right front wheel was definitely crunchy. Fortunately my friend owns a repair shop and had a open service bay that I could do the work myself. Upon inspecting things the drivers side was bad also. This vehicle does not have many miles for a problem like this. I am waiting for the rears to go next. Luckily I did the repair myself or it could have been very costly.
2007Apr 11
(reported on)Explorer Eddie Bauer 3.2L V6
- Automatic transmission
- 115,000 miles
On my way home, hit a pothole -thought nothing of it. They're everywhere. The next day, I started to hear a low noise, like something was caught in the wheel. I checked nothing there. 2 days of this noise on/off turned into a constant grinding noise. Sounded like a metal crunching. I made an appointment for it to get checked. On the way to the repair shop, the passenger rear tire started to shimmy. I was only 3 blocks away. I barely made it. When they drove it in to look at it, the instant they put in on the lift the passenger tire fell off and was hanging by the brakes. The hub bearing, knuckle, brake pads, rotors all needed to be replaced. Cost me $1200+ to fix. The messed up part is I was going to trade it in at the end of the week. Never will I buy a Ford again.
2007Apr 06
(reported on)Explorer XLS V6
- Automatic transmission
- 70,000 miles
This is the 4th wheel bearing I have replace in 3 years. I have sent letters and emails to Ford. Of course there has never been a response. EVERYONE I meet that has a '02 Explorer has had these issue with the bearings going bad. My family works for Ford and I know I will be disowned, but I will never by a Ford again. "Built Ford Tough".... yea right!
2007Apr 02
(reported on)Explorer XLT 4.0
- Automatic transmission
- 80,000 miles
Just like everyone else--- 80000 miles rear wheel bearings failed. Going down the road back noise sounded like a rock crusher! Both bearings are shot, dry as a popcorn fart! I don't have the extended warrantey, I have to fix myself. I didn't even bother going to the dealer, they are useless and glueless!! I need to make a long trip (1200 miles one way) and I have to take my old be up 89 toyota with 240000 miles on it because its so much more reliable. I spent about 4 hours yesterday getting both sides apart. Parts alone looks to be near $400.00. I had to do one of the front ones last year and I also got rear end noises and leaks! Now I know why the lions can never win!!
gamiller
2007Mar 30
(reported on)Explorer XLT V6
- Automatic transmission
- 80,000 miles
Front left wheel bearing assembly replaced in July of 2006 - $350. Now (April of 2007) the front right and rear right bearings are bad. Another $700. Bought in 2002 with 3,600 miles. Now a little over 80,000 miles. Some repairs include sway bar bushings, emergency brake shoes/springs/cable, 4x4 module, rear wiper motor, 2 window motors.... and I'm sure some I forgot. Probably somewhere around $3,000 in repairs. LAST F*##**ING FORD EVER!!
2007Mar 30
(reported on)Explorer XLS V6
- Automatic transmission
- 97,420 miles
I know why I love the auto makers from Japan. I try to buy American cars and get bit. There was not 1 thing I could have done as a consumer to prevent this problem from happening. Thanks to Ford "cost engineering" this problem was built into my vehicle and I purchased the problem the day I did business with Ford Motor Company. I have had every bit of overpriced service the dealer has told me to have done and still I get 1000 dollar bills for poor parts quality. Thanks Ford.......... This is the 2nd bearing I have had fail, two more to go. Im waiting for the tranny to sign off next, judging from the others I see. Cant wait.
2007Mar 19
(reported on)Explorer V6
- Automatic transmission
- 94,500 miles
Same as my other complaint except that was the rear passenger and this was the rear driver. The mechanic said I was lucky to be alive because my tire was dangling on the axle... never again Ford.
2007Mar 19
(reported on)Explorer V6
- Automatic transmission
- 74,206 miles
Same complaint as others. Sounds like an airplane taking off in the rear. Then it sounds like dragging a metal box under car. Then metal on metal clicking/scraping noise. The wheel bearings came unpacked and we could wiggle the tire when up on the hoist. This is the last Ford I will ever buy.
2007Mar 12
(reported on)Explorer LX? 6V
- Automatic transmission
- 60,000 miles
We had been hearing a noise in our Explorer for several weeks. Usually hubby discounts noises, but I was starting to take our other vehicle to work and leave him with this one. The noise was getting gradually louder. It kinda came and went. Eventually it progressed to the point where we thought we were dragging a box beneath the vehicle! I was REALLY scared to drive it. We took it to a national discount store who said they would be happy to take a look at it, until we got there. Then they refused to take a look it. We ended up taking it to a national? tire chain (with a yellow sign) who put it on the hoist. He was able to wobble the rear driver's wheel. That repair, if it hadn't been under extended warranty, would have set us back $550. It was only 6 months later we developed $880 problems with the rear end. I have already posted that complaint.
2007Mar 09
(reported on)Explorer XLT V6
- Automatic transmission
- 77,000 miles
My passenger side wheel hub went out and I had to get the car towed 50 miles to the dealership. Estimated to cost $900 I went ahead and fixed it. The dealership called and said that the drivers rear wheel bearing was out also. Which brought the bill to $1727. They then called and said the ring and pinion in the rear was bad and that would be another $1300. I declined the ring and pinion and am battling Ford to pay for the repairs. So far Ford is taking the stand that there is no recall so they will not pay. It seems really strange that both rear wheel bearing would go out. The dealer said that there will probably be a recall for the ring and pinion. Looks like a lot of people had a problem with the 2002 explorer rear end. I am about ready to trade this car in.
2007Mar 06
(reported on)Explorer XLT 3.2L V6
- Automatic transmission
- 66,000 miles
66,000 miles and I am having the same damn problem as everyone else loud whinning. Not sure what it is yet but reading all the abve I have a good idea. I am about to get screwed. This will be my last ford and will encourage everyone i know not to purchase a ford product. If they can not come out and fix these problems then hell with them. I just wish I could shout everyones frustrations from the highest tree tops.
2006Oct 17
(reported on)Explorer XLT V-6
- Automatic transmission
- 87,000 miles
While traveling with my wife and kids and two of their friends on our way to a new year's eve party, our car pulled off to the right suddenly while going at a speed of 50mph. This car has had issues since we purchased it in January of 2003. We have been to the dealership where we purchased it so many times I can't remember with many different issues. A constant squeaking, rear window issues, the ABS light constantly flickering off and on.
In May of this year, while on the interstate, again with my family, I suddenly lost control of the car without any warning. Thankfully, I was able to get it under control. We were 45 minutes from home and had to have the vehicle towed for $150.00 back up our way. Four of the five studs had completely snapped off and the tire was being held on only by one stud. I made a complaint to Ford and they said, "some one MAY call you back". They never did. We had it repaired by a very reputible mechanic and have had it check numerous times since the incident.
Well, last week (October, four months after the studs broke off), the exact same thing happened again, same tire and everything.
I am quick disgusted with the continuous problems and want resolution. I do feel as though we purchased a LEMON. We have conveyed that to the dealership more than once and they just laugh. I think they think we're being picky. I don't think so, seems how my family's life has been jeopardy three times now.
2007Jan 03
(reported on)Explorer V6
- Automatic transmission
- 62,000 miles
At 62000 miles our rear hub bearings was whirring very loudly. I replaced them and the noise went away, but I also noticed the rear differential was leaking, now at 64000 miles I have this whirring coming from the front wheel bearings and the ABS light is on. This among other problems is why this is the last Ford I will ever own and also why Toyota will surpass Ford in sales and Customer Service.
2006Dec 05
(reported on)Explorer 4DR V6
- Automatic transmission
- 86,000 miles
Let me just start by saying that I will never buy a Ford again. I bought the vehicle used with 35,000 miles and around 55,000 the problems began and have since not ended. The transmission was just replaced at 87,000 miles and cost $2500. Then I took it to get an oil change and the service man tells me that both the front and rear differential are leaking and the rear hub was once again in need of repair. In one year I replaced one rear hub twice and another once. Approximately 1 week later, the check engine light comes back on after I just had the mechanic repair a low voltage problem that caused the light to come on and spent around $3500 to get the vehicle back on the road. I will honestly say that I do not know much about cars but I do know that the above problems should not be happening at such mileage when the vehicle is one of the best selling vehicles year after year. The reason Ford Explorers are so cheap is because they are made cheap.
2006Jun 09
(reported on)Explorer Limited
- 96,000 miles
My wife on her way home from 150 miles away had the rear wheel locked up because the bearing failed. So a tow back and used parts from a wrecked vehicle still racked up to well over 600.00 of much needed money to get a 4yr old vehicle back on the road.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your wheels / hubs problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
2008May 09
Explorer XLS V6
2002 Ford Explorer XLS with 93k miles. Loud roaring at 55MPH. Took into the dealership where i purchased the vehicle new, they said all 4 wheel bearings and hubs need replaced, $1600, plus the rear differential is grinding and going bad, and the rear springs are snapped. nice, $4000 of repairs on a vehicle with a KBB trade in of $4700. What to do...... The repair shop guy was very nice, and i think, very honestly recommended I trade the vehicle in. I am guessing that he has seen this happen many times and knows that it is the beginning of many paychecks being dumped into the car. not sure what i am going to do, really tempted to cut my losses now, trade it in for the $2k they will give me, and get different make. I am done with Fords, been burnt badly before (3 sets of new breaks on an escort before 70,000 miles), stupid me, did not learn my lesson.
jboyce13
Grove City, OH, USA
SEND A COMMENT »