This problem may be covered under warranty. Ask your Ford dealer.
6.6
fairly significantTypical Repair Cost:
$409.00
Average Mileage:
72,838 miles
Total Complaints:
430 complaints
Most common solutions:
- Ford should recall (183 reports)
- repair or replace tailgate (131 reports)
- not sure (82 reports)
- need a redesigned tailgate (20 reports)
- replace the panel (7 reports)
- Ford paid for repair, call Cust. Service @ 1-800-392-3673 (5 reports)
body / paint problem
Search for Problems, Recalls & Defects
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A free service from MechanicAdvisor.comHelpful websites
- Petition On Change.Org - I created a petition on Change.org Please sign it and get Fords attention
2012May 04
Explorer
- Manual transmission
- 66,000 miles
Wow found out this month that my vehicle has a known design defect which results in year 2002 to 2003 through the lift gate hatch cracks by the logo and is was advised this is a problem that because its not deemed a safety issue that there is no recall for this design defect and customers of Ford will have to repair this problem.
Its been established by dealerships and they're aware of this defect. why hasn't Ford made the effort to offer resolve by repairing this???? Its unfortunate that when I contacted Ford the resolve I was given was to replacing my vehicle?? And of course profuse apologies and I would have to repair myself and then save the receipts and possibly they may have a recall on this issue and I would be reimbursed. Hmmmm interesting!!!
2012Apr 09
Explorer Limited 4.6L
- Automatic transmission
- 128,800 miles
Ford knew about the defect in 2002 but never corrected the problem with this type of vehicle. Ford should repair/replace the cracked tailgate with no charge to the customer. This brings the value of the vehicle down and is cosmetically ugly to look at. To continue working with defected parts and technique should not be the consumers money being used to repair a broken situation.
A D V E R T I S E M E N T S
2011Nov 30
Explorer XLT 4.0L V6
- Automatic transmission
- 125,000 miles
With all the vehicle owners reporting this problem, how can Ford just sit there and do nothing...but replace the clips and anchors that hold the glass above this area and ignore the other issue, a huge crack in the exterior panel below it. You know why they're ignoring it.... because they know eventually the tranny or exhaust manifold, 2 of Ford's most idiotic engineered parts on their crap vehicles will go out. This typically will result in the vehicle being sold, traded in or salvaged and then SHAZAMMM...problem resets right FORD! I hope your new TAURUS takes a crap like every other model of vehicle you have come out with. DEATH TO FORD!
2011Dec 24
Explorer XLT V6 4.0L
- Manual transmission
- 117,000 miles
Well yet another new member to the cracked crew, Just bought the Explorer and it was a hair line crack then and now a week later the crack is 1/8-1/4 inch wide.. the dealership I bought it from told me that they see alot of these that way. Ford should with out a doubt do a recall on this problem...
Search CarComplaints.com for these popular complaint phrases...
2005Jul 01
Explorer XLT
- Automatic transmission
- 51,000 miles
I have seen many Ford Explorer on the road with the same crack on the panel under the rear window. Ford should be accountable to fix this problem. There has to be a reason for so many to have the same problem and it had to happen during production. Ford wake up and do what is right, I'm sure you would like folks to keep buying your product!!!
A D V E R T I S E M E N T S
2011Nov 30
Explorer XLT V6
- Automatic transmission
- 60,000 miles
click to see larger images
Cracked panel under the rear view window due to a defect and safety issue by Ford Motor Company. I've noticed it on Many Ford Explorers, Eddie Bauer SUV's etc. The rear view window could fall out, or fly out when driving. This is a safety issue and defect issue that FORD MUST BE HELD ACCOUNTABLE FOR. PLEASE REPORT THIS TO THE NATIONAL HIGHWAY & SAFETY ADMINISTRATION AT 1888-327-4236 AND FILE A COMPLAINT NOW. ALSO AFTER YOU GET YOUR ODI NUMBER FROM THEM FOLLOW UP WITH A LETTER AND EVIDENCE TO:
OFFICE OF DEFECT INVESTIGATION, ATTN: NVS210
1200 NEW JERSEY AVE SE
WASHINGTON DC 20590
MAKE SURE YOU PUT YOUR ODI NUMBER, MAKE, MODEL, YEAR OF YOUR SUV.
SPREAD THE WORD WITH OTHER SUV OWNERS WHO HAVE THIS SAME PROBLEM. I LEFT TWO NOTES ON 2 PEOPLE'S SUV WITH THE SAME PROBLEM. RAN INTO SOMEBODY AT THE GYM LAST NIGHT WITH THE SAME ISSUE AND DEFECT.
2012Jan 15
Explorer XLT V8
- Automatic transmission
- 135,000 miles
This is the second time this same panel split down the middle. First instance denied by Ford as their responsibility. Initial estimate was $400, negotiated down to #75 with Ford in Detroit. Have seen lots of Explorers with the same damaged applique. Ford does not accept responsibility for this obviously poor design or materials. This is my second Ford Explorer, shame on me.
2011Jul 01
Explorer XLT 4.0L
- Automatic transmission
- 65,000 miles
I'm joining the club with gripes...cracked panel below rear window at 65k...cracked rear coils springs on struts 80k...faded front door panels inside at top completely faded (not because of sun I'm in Northeast)...paint bubbling up all around perimeter of front hood...front wheel bearings at 60k then passenger front again 10k later (got fixed under warranty)...all for a vehicle maintained and spotless...engine runs great...afraid to touch sealed tranny, don't want to open a can of worms
2012Feb 13
Explorer LX 3.2L V6
- Automatic transmission
- 121,000 miles
Just a SUDDEN Crack in the rear back hatch plastic to the left of the Ford or better known as FixOrRepairDaily ! And there is NO recall or reinburstment for the fix to this.
My family have ALWAYS owned Fords but my next purchease WILL NOT be a Ford for Sure! Nothing but problems outta muy 2003 explorer. Ranging from transmission, drive tram, windows. Everything!
A D V E R T I S E M E N T S
2012Feb 06
Explorer SE
- 82,000 miles
The crack appeared on my 2003 Ford Explorer that ran from the glass to the bottom and was about a quarter of a inch wide. I called Ford and was told to take it to ford dealer to look at it.I think the only thing that will happen is that they will try to get me to trade,not fix it. I had a engine lock up at 72000 that was replaced so I think I will look at another company
2006May 20
Explorer XLT V6
- Automatic transmission
- 103,000 miles
click to see larger images
Hello, I currently own a 2003 Ford Explorer XLT. I'm reaching out to you regarding the cracked rear trunk hatch on my vehicle. I have reported this issue to FORD years ago but again recently last week 1/24/12. I spoke with FORD'S relationship dept they are aware of the issue but currently theres NO RECALL. There are over a 100 complaints online. What you need to know and report. Not sure if you remember but FORD did issue a recall in 2005 when they fixed the rear trunk latch as customers rear windows were shattering when the rear hatch was closing. I believe this is affecting model years of 2002 thru 2005. After my vehicle was returned to me I then noticed the rear panel cracked months later. Per my conversation with FORD this time I was given a CASE #.
I would suggest that everyone call FORD at 800-392-3673 and report your issue. I hope that if all Ford Owners call to report and complain they will issue another RECALL. We need to put pressure on FORD. Make sure you ask for a case # for your records.
2012Jan 09
Explorer Centennial Pkg 4.6L Romeo
- Automatic transmission
- 149,000 miles
I HATE THIS STUPID TRUCK! The back cracks, and all those "Sick Awesome" guys at Ford don't got your back. Sealed trannies that last less than 100,000 miles and you cant check the fluid on? Come on. This truck was 45 g's new! Im sure these "Exploders" are a contributing factor to what kept Ford in the game when GM and Chrysler and other major car companies were going bankrupt! People droppin' their hard earned cash for stupid s**t that shouldn't happen. Im never buying a ford again, the only car they make that's any good is a Crown Vic PI. Other than that i'm going foregin!
2012Jan 19
Explorer XLT 4.0L
- Automatic transmission
- 97,500 miles
Somebody congratulate me quick! I just joined the crack in the rear panel club on my 2003 Ford Explorer XLT! I was working on the explorer for my daughter last week(replacing hubs, shocks, ball joints and cv shafts) when she came home from school and said "dad!-what did you do to the explorer?" I said, "what are you talking about?-I'm fixing it for you!" She showed me the crack that extends just to the left side of the emblem all the way down from the glass to the bottom of the panel. Apparently, while I had the explorer jacked up on one side, it was tweaked enough to cause stress on the rear panel and cracked it! After finding this web site though, I am not taking all the blame! I never had a problem before doing repairs to it in the past and never noticed a hairline crack before now.
We just gave the explorer to our daughter for her 16th birthday and she is livid to say the least! We bought this explorer brand new in 03 and don't have any complaints until now. We had the rear seal replaced before it became a problem and the temperature control door flap replaced when it started to stick and wouldn't switch over to defrost, but that's it! It has been a super good vehicle for us. We just went out and leased a new Ford Edge, but had this problem arose sooner on the explorer, I would of gave Ford a second glance. There are too many quality automobiles to choose from now a days and my Ford blue runs deep, but I agree with all of the previous people that have posted on this problem-this was a definite manufacturers flaw and Ford should stand behind the Ford tough name! Fix it!!!! Stop pretending like it is no big deal!
I talked to a body shop and the cost to repair the crack is around $300-400 dollars! I found a silver replacement panel with glass for $268.00. I don't want to have two different colors on the back of my explorer!! This is ridiculous that after all this time a crack would now appear. P.S. Just saw a Mercury Moutaineer with same crack.
A D V E R T I S E M E N T S
2011Oct 28
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 57,931 miles
click to see larger images
This panel is obviously defective.......Please Ford, make this right!! Ive seen ton of these on the road with cracks in the same place.
2011Dec 17
Explorer XLT 4.6L
- Automatic transmission
- 91,963 miles
I AM LOOKING INTO DESIGNING AND FABRICATING A STAINLESS STEEL PIECE TO REPLACE THE CHEAPLY MADE PLASTIC PIECE . I WILL KEEP YOU POSTED .
I MAY MARKET THIS PIECE ONCE I HAVE ONE MADE AND WILL OFFER IT TO ANYONE FOR A REASONABLE PRICE .
2011Nov 15
Explorer V6
- Automatic transmission
- 69,200 miles
A couple of years ago, Ford recalled this vehicle because the rear window was shattering and blowing out in the direction of the person closing the hatch. Now there is a vertical crack from the base of the window.....down past the logo to the end of the window hatch. It just showed up one day......it's bad.....it's not covered by a recall or fix by Ford and I'm totally pissed. My Explorer has low mileage and is well taken care of and now, devalued............FORD - unless you guys are going to fix this crap you delivered, I will NEVER buy or recommend anyone to buy a FORD again.....All Electrical systems in this car are effed up! Windshield wipers non functioning, windows don't go up and down, the paint is faded on the side panels between the doors and now this huge crack. FORD doesn't care - they've already been paid and on to ....Next....
2011Dec 15
Explorer 3.2L V6
- Automatic transmission
- 50,000 miles
My wife told me she discovered the same exact problem WHY DOESN'T FORD RECALL THIS VEHICLE BECAUSE OF THIS ISSUE? The crack is getting bigger when the temperature drops. As far as the hinges go, I'm afraid they are going to fall off because they seem to work slowly, then the tailgate slams hard. The more we complain, the sooner they will fix the problem.
2005Aug 03
Explorer XLS 4.0L V6
- Automatic transmission
- 30,000 miles
It is an inconvenience because I always must use the tailgate. The hinges are also broken so if anyone opens the window on the tailgate it falls apart. I had to disengage the window strut because it was worsening the problem. I must admit that other than that I have not had much trouble with the SUV. Just the same thing every ford owner has to deal with... like the plastic water outlet/inlet housing, air conditioning issues, etc. I actually like the thing; I have taken good care of it and it still looks and runs good.
2011Aug 01
Explorer Limited V8
- Automatic transmission
- 50,000 miles
This is the SECOND time this rear panel under the back window has cracked. Yes, the first time it was STILL covered under warranty and they repaired it at no charge. This time they WILL NOT REPAIR IT AT NO CHARGE. I was told that it would be approximately $300.00 TO repair and that it would happen again. They also added that FORD "is not doing anything" with it. They need to recall it. So, since they are not recalling it why get it repaired if it will just happen again in a year or so?
I cannot tell you how many Ford Explorers I see on the road that have the same crack, I am so aggravated and disgusted with the whole problem that I WILL NOT buy another FORD.
2010Dec 20
Explorer
- Automatic transmission
- 102,000 miles
I have called the Ford Co. they say it is not covered. They use to help with repair & now stopped that. It is a problem I have seen 10 Fords in 1 weeks time. Come on Ford fix this problem. It is happening on the newer models also. Ford built like a truck stand behind your name. We really like the vehicle or we wouldn't still have it.
2011Jan 03
Explorer Eddie Bauer 4.6L V8
- Automatic transmission
- 98,000 miles
Does Ford not care?! So many complaints, same problem, CMON FORD FIX IT!
2011Dec 19
Explorer XLT
- Automatic transmission
- 85,000 miles
I'm really upset. I take pride in the appearance of my Explorer, washing & waxing regularly and having it serviced at the dealer from whom I purchased it. The panel was fine on Sunday and Monday when I went to the car, the panel was cracked. There was no indication of how it happened, it just appeared.
2010Jan 02
Explorer XLT V6
- Automatic transmission
- 114,000 miles
click to see larger images
2003 FORD EXPLORER XLT V6 CRACKED PANEL BELOW THE REAR WINDOW. THIS PROBLEM, DEVALUED MY CAR AND ALSO ANOTHER PROBLEM IN GLASS DOOR REAR, AND ALMOST ALL OF THIS MODEL EXPLORER TO BE THE SAME CRACK, CAUSING DISSATISFACTION THAT. THE FORD SHOULD BECOME AWARE OF THIS AND APPROPRIATE ACTION.
What would be the appropriate action? Replace the panel? Ford paid for repair? Repair or replace tailgate? Need a redesigned tailgate?
WE NEED A SOLUTION OF THE PROBLEM URGENT THANKS.
2011Dec 04
Explorer LX V6
- Automatic transmission
- 43,000 miles
I am still paying for this car. I never new how much problems I would have when I purchased this car it is costing me $15,000. And every month I have to have some thing done to it I paid about $100.- $300. out of my pocket every time for issues that this car has. I have a crack in the middle of the Ford sign in the back panel I feel that the dealers should pay for this problem not me I have this car for 1 year and I have a great deal of problems ever since I made this purchase. Everyone I know said don't buy from Ray Price Ford every car I purchase from them is issues after issues. My crappie Ford came from them. And I was given an extended warranty that I paid for that I was told started 2 years before I even had a license there excuse is we were trying to save you money. Now I pay out my pocket.
2011Nov 25
Explorer Limited 4.6L V8
- Automatic transmission
- 164,656 miles
Ford has Known of this problem, If they want to remain #1 They should take care of their customer's complaints Better!!! It's our choice what vehicle we buy, they should remember that...Without us, they have nothing...
2011Nov 16
Explorer XLS V6
- Automatic transmission
- 82,520 miles
click to see larger images
so, to add to the transmission problem I just b*tched about, a week prior, I went leave for work one morning & I noticed the rear panel was cracked. It wasn't like that the night before, so it literally happened overnight. My mechanic said it was cosmetic, the window would be fine, but it bothers me nonetheless. Not a fan of Ford anymore...
2011Sep 23
Explorer XLT
- Automatic transmission
- 108,000 miles
It just really angers me that this is the second 03 Explorer I have owned that has had the same problem!! And I drive alot and within the past few months I have seen at least 15+ other Explorers with the same problem! If there are so many vehicles that this is happening to why can't Ford just fix this!! It is obviously a manufacturer DEFECT!!!! But because it is not a safety thing it's not a big deal to them! Well, IT LOOKS TACKY!!!!! And it is nothing that I have done wrong! The blame is 100% FORD MOTOR!!
2010Feb 19
Explorer XLT V8
- Automatic transmission
- 106,000 miles
click to see larger images
I'm the first owner of this 2003 Ford Explorer (third explorer I have owned) and didn't notice crack until my son asked what happened to the rear panel of my car. I was sick to say the least. Mentioned to my friend and she has same problem with her 2003 Explorer too. (my mechanic calls it my exploder) Checked internet to see if I missed a recall only to find hundreds with same issue. Window hinge is also malfunctioning. Hope I can get Ford to fix otherwise this will be my 3rd and final Explorer even though I love the look of the new 2011 if they don't stand behind their design I will go with something different next time.
2011Jul 21
Explorer XLT 4.0L V6
- Automatic transmission
- 52,634 miles
Just another of many ignored problems with FORD Explorers,this crack problem seems to be related with the door ajar light constantly on as well as remote lock not responding; especially after rain.
2011Apr 04
Explorer XLT V6
- Automatic transmission
- 106,000 miles
Went to close rear batch on rear tail lift door and noticed a crack running down the plastic on the panel where the Ford logo is affixed. Other owners have seen my crack and said they have the same problem. Appears to be the result of repeated closings of of the panel. The panel simply does not hold up. Have not taken it to dealer because of past lack of help.
2011Sep 01
Explorer Eddie Bauer V6
- Automatic transmission
- 86,000 miles
I noticed the back panel of my explorer had cracked all the way from the window to the bottom. What the Heck?? Today I was in a parking lot and saw another explorer that was identical to mine with the same crack, same place. In reading about the problem on several sights, why would ford not step up and take care of the issue. It happens to be time for a new car and a new explorer was on the list.....not any more.
2011Oct 31
Explorer
- 70,250 miles
Problem reported to Ford Motor Co. Consumer affairs office. Was told there was no plan to recall or give Ford customers any help. I am retired and don't have the funds to pay for a problem that was caused by Ford design. They need to take care of this problem. I guess I am a member of the Cracked Ford Tailgate Club.
Gene Talley
Bartlett, TN
2010Sep 08
Explorer XLT V6
- Automatic transmission
- 96,000 miles
I have seen many explorers with this same crack and ford will not own up to the problem and fix it. It looks horrible & it allows water to get into the back tailgate. FORD YOU SUCK!
2008Dec 05
Explorer 6 cyl
- Automatic transmission
- 54,000 miles
There is a weakness in the construction of this vehicle and every ford explorer I see has the same crack under the window panel in the back. I have actually had someone leave a note when I was in a store asking me to call them if I knew if this was recalled because they have the exact same problem. The paint job is also poor and has bubbled and pealed on the front hood of the car for no reason and now is rusting.
2011Sep 15
Explorer XLT
- Automatic transmission
- 55,000 miles
Called Ford about the problem of cracked panel below the rear window, a common problem
for Explorers. Ford confirmed the problem, but when I asked if the panel had been corrected, they said no changes had been made. So Ford is selling a defective panel to repair a defective panel. Volvo and Subaru had the same method of gluing on the panel to rear window, but they don't have a problem. Ford had produced a inferior product in the panel and refused to correct so that if you pay yourself to have the panel fixed, there is a good chance it will happen again. That why there is so many complaints.
Bad engineering.
2011Feb 28
Explorer 3.2L V6
- Automatic transmission
- 80,000 miles
I just discovered a crack that runs from the bottom of my lift gate window around the ford emblem to where it lifts separate from the entire lift gate. It runs vertically. I had just moved my car this winter from southern california to utah. I thought my daughter had done something to the car. As it turns out when I took it to the ford dealer for another problem and I showed it to them they actually told me that there was a brief time that they were taking care of the problem that it was something that had occurred in other explorers. She even asked her boss, I guess, if they could honor the period before and fix it but came back with a "no" answer. I was told it would cost around $350.00 to fix. Needless to say I'm not going to repair the crack.
2010Oct 02
Explorer EX V6
- Automatic transmission
- 78,000 miles
My daughter and I went shopping, nothing out of the ordinary and when we went to the back of my 2003 Ford Explorer to open the tailgate, OMG!!!!!! There was a big ugly crack down the back tailgate from the window down, I didn’t do anything different and where I parked no one could have backed into it or hit it. I have been the only owner of my Explorer, Ford won’t do anything, is there any recourse that I can take, it is a manufacturers defect, I have seen others with the same problem, I am so upset, I hate seeing that big ugly thing in the back of my vehicle, I take such good care of my vehicles and don’t even like seeing a dent let alone an unsightly crack that is in no way my fault, what and who can I go to. I am buying a new vehicle in August 2011, now I am not sure that I even want to buy a Ford or a least not another Ford Explorer, however, I strongly think and feel Ford should be held accountable for their manufacturer defects and should pay for the tailgate to be replaced or fixed, it will reduce my trade in value when I sell it to a dealer or an individual..
2010Feb 11
Explorer XLT V8
- Automatic transmission
- 100,100 miles
For the last couple of years every time I drive by and pass a Ford Explorer - no matter what the year of the car - I notice thery all have a a crack right under the rear window. I don't know if I'm glad I'm not alone or irritated that no one from Ford has stepped up to fix the problem. I think I am "MORE IRRITATED".
2011Jan 02
Explorer Limited V8
- Automatic transmission
- 120,000 miles
I noticed my SUV with the same issue as everyone else, a crack in the back panel. First it started out with a small crack then continued to spread. I thought that someone hit my SUV, but start noticing a lot of Explorers with the same issue. Something needs to be done immediately. If a class action lawsuit is started, I am willing to be apart of it. Ford is wrong to allow such a situation to continue to happen.
2011Sep 16
Explorer Eddie Bauer 6 cyl
- Automatic transmission
- 92,490 miles
click to see larger images
I had this crack fixed once under warranty. It has reappeared.
2011Aug 24
Explorer LX V6
- Automatic transmission
- 81,000 miles
VERTICAL CRACK JUST TO THE LEFT OF THE FORD EMBLEM FROM TOP TO BOTTOM ON REAR WINDOW HATCH. I HAVE SEEN 8 OTHER EXPLORERS IN TOWN WITH EXACTLY THE SAME CRACK IN THE SAME PLACE. I AM CONCERNED THAT IT WILL GET WORSE WITH TIME. VERY DISAPPOINTED THAT FORD IS NOT DOING REPLACEMENTS. I WAS TOLD THE REPAIR WOULD COST ME $450.
2011Mar 19
Explorer XLT V6
- Automatic transmission
- 78,579 miles
I'm not the only one in this situation, now that it's happened to me every time I'm on the road I see lots, if not many, with the same problem. FORD should have had this rectified a long time ago. This is my last FORD purchase.
2011Sep 01
Explorer Eddie Bouer 4.6L V8
- Manual transmission
- 35,000 miles
click to see larger images
This started being just over an inch long, and once the Winter and Summer came through, the crack grew.
2011Jan 01
Explorer LTD
- 85,000 miles
This cracked panel thing is really poor on Ford's part. They must have had a Co-op engineer design that liftgate. They didn't take into account the very basic physics of differential expansion/contraction. Sad. This is on top of a recall for this liftgate (another problem). I hope that someone got fired over this one. But, more than likely they got promoted instead. Pure incompetence.
2011Aug 31
Explorer XLT 3.2L V6
- Automatic transmission
- 132,983 miles
I realize my vehicle is old, but this happens to all of these vehicles, not just mine, so it needs to be taken care of by Ford!
2009Dec 01
Explorer LS V8
- Automatic transmission
- 90,000 miles
Ford needs to redesign this flaw and fix all of its Ford Explorers at their expense.
2010Dec 12
Explorer Limited 4.6L
- Automatic transmission
- 93,400 miles
I feel there are enough complaints on this matter that Ford needs to recall and fix problem.
2011Jul 12
Explorer AWD 4.0L
- Automatic transmission
- 126,802 miles
ONE COLD MORNING OF COURSE DURING WINTER, ME AND MY FAMILY WERE ON OUR WAY TO CHURCH WHEN I WENT AT THE REAR OF MY TRUCK TO CLEAN UP LITTLE BIT OF SNOW THERE WAS A CRACK BELOW MY LIFTGATE PANEL. ONE AFTERNOON MY TRUCK HORN WAS JUST CONSTANTLY GOING ON (SOUNDING). THE NEXT DAY FROM WORK I DECIDED TO OPEN AND CLOSE ALL MY CAR DOORS PROPERLY. THE REAR LIFTGATE CAME DOWN AS I WAS OPENING IT, COULD NOT CLOSE ANY MORE, IT BROKE OFF OF THE HINGE. I CALL AND TOOK IT TO THE DEALER, THERE WERE NO RECALLS ON THESE ITEMS EVEN THOUGH THEY HAVE BEEN HEARING ABOUT THEM.
FORD, PLEASE TRY TO DO SOMETHING ABOUT THESE PROBLEMS. I LOVE FORD CAR AND I WANT TO ALWAYS BE YOUR CUSTOMER BUT IF NOT I AM SORRY AND WILL DISCOURAGE ANY FAMILY MEMBER OR FRIENDS TO BUY YOUR CARS. I AM WAITING TO HEAR FROM YOU.
THANKS.
2009Feb 15
Explorer Eddie Bauer
- Automatic transmission
- 57,000 miles
I share the same problem with the broken panel below the glass on my explorer.
Update from Aug 9, 2011: THERE ARE OVER 440 COMPLAINTS NOW POSTED ON THIS WEBSITE ABOUT THE SAME THING. ARE THEIR ANY ATTORNEYS ON THIS LIST? I WOULD LIKE TO KNOW HOW MANY INDIVIDUALS IT TAKES TO START A CLASS-ACTION. I JUST RECEIVED NOTICE THAT FORD MOTOR COMPANY IS VERY SORRY FOR MY ISSUE HOWEVER THEY WILL NOT BE DOING ANYTHING TO HELP ME FIX IT. I WOULD BE WILLING TO BE THE FIRST PERSON NAMED ON THE CLASS ACTION,IF WE CAN FIND A LAWYER WILLING TO ACCEPT A CASE.
Update from Aug 10, 2011: I HAVE CONTACTED THE LAW FIRM OF AUDET AND PARTNERS,IF YOU ARE TRULY INTERESTED IN GETTING RESULTS ,GOOGLE THEM AND INQUIRE,MAYBE THEY CAN HELP. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT. GOOD LUCK TO ALL OF US.
A D V E R T I S E M E N T S
2012Apr 02
Explorer Limited 4.6L
another 2003 ford explorer with a cracked lift gate panel. I wish Ford would step up and fix all these broken panels or else this might be the last Ford I would ever buy. It seems that Ford knew about the problem, but chooses to ignore it. When I call my Ford dealer for a replacement panel, they quoted $169 for an unpainted panel, not including the installation charge and the paint. This would add up close to $1000 to get it fix. At this cost to fix the panel, I might just trade in my Ford and say goodbye to the Ford Company forever.
Will L.
Rancho Cucamonga, CA, USA
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