transmission problem
7.7
pretty badTypical Repair Cost:
$2,101.00
Average Mileage:
51,126 miles
Number of complaints:
101 complaints
Most common solutions:
- not sure (56 reports)
- replace shift solenoid (28 reports)
- replace transmission (12 reports)
- rebuild transmission (4 reports)
- replace shift solenoid and bands (1 reports)
Helpful Websites About 2004 Ford Explorer transmission slipping, shifts hard
2007Aug 01
Explorer XLT 4.0L V6
- Automatic transmission
- 52,000 miles
From what I'm hearing this is a common issue that ford needs to deal with and man up to the faulty equipment. They just need to replace it with a better trans and eat the bill!
2006Sep 07
Explorer XL V6
- Automatic transmission
- 24,000 miles
at 24000 miles had same hard shifting problems as everybody else.Ford replaced solenoid
pack.At 62000 doing the same thing ford says need a new transmission.Also they say my tough luck its not covered.They know they have a problem they should stand behind it.
2006Nov 06
Explorer V6
- Automatic transmission
- 18,000 miles
Same story. Fixed under warranty and dealer butchered repair. Brought back in to fix again following day but dealer charged to a rear end universal joint ripping off Ford. Transmission started same exact problem right out of warranty. Hard shift to reverse, slipping 2 & 3 gears. 4 wheel low not working now.
Just same old poor quality and lousy dealer service. Radio messed up.
2006May 15
Explorer Eddie Bauer V8
- Automatic transmission
- 13,000 miles
Fixed under warranty at 13K, Dealership states replaced solenoid and did complete overhaul of transmission, only had the car for 5 hours. Problem occurring again at 48K miles. Two mechanics state there is no way dealership could have overhauled the transmission without having the vehicle for over one day. Dealership completely bull shitted the repairs, it is a complete band aid. Two very reputable transmission mechanics in my area state they do not know what the actual fix/problem is. They see it all the time. One of them actually does work for FORD (go figure!) They don't even know what the problem is. I'm now having to consider replacing my whole transmission if they cannot fix the problem.
2008Apr 07
Explorer
- Automatic transmission
- 70,000 miles
I bought my 04 Ford Explorer from Fairway Ford in Anderson, SC in 2006. I should have known when the car was listed well below book value that something was wrong. The transmission slipped for the first time one month after purchase. It didn't happen again until sometime well after that. It has gradually gotten worse over the last 6 - 8 months. The transmission jerks and slips really bad from Park to Reverse and has started hesitating and slipping between 2nd and 3rd gears. The service engine light has come on and now the overdrive flashes at certain times. I will never buy another
FORD again!! I honestly believe they knew of the problem when they sold it to me.
2008Aug 01
Explorer XLT Advanced Trac 4.6L V8
- Manual transmission
- 62,137 miles
The transmission slips, is very delayed when shifting between gears. It even would go out of drive when I came to a stop at a light. I would give it gas the RPMs would shoot up then the gears would catch, jerking the whole truck. I'm just waiting for the time I snap the universal joints.
I put it in to be fixed, they had to take the whole transmission out replace the spring bolt kit and a front pump seal. 7.2 hours labour
Now here I am 5 months later and it is doing the same thing again. Now when I'm at the light if it goes into neutral and my RPMs go up I just rev the sh*t out of it and let the whole truck jerk forward when it finally goes into gear. I'm sick of dealing with this lemon!
2008Mar 01
Explorer V^
- Automatic transmission
- 112,000 miles
I am sure by now FORD is totally aware of this transmission problem and I cant believe they are not at least giving out good faith coupons or discounts to have fixed.
My 2004 ford explorer is shifting hard in reverse as well and i took to mechanic and suggestion was replace selenoid kit now after reading complaints on this web site i am not sure if i want to spend money to fix it.
I have to tell you my sister bought a 2004 Kia Optima within 30 days of my 2004 explorer and never once had it in the shop i feel like a fool for saying i had to be loyal to Ford since that is the only make of car i have ever owned.
2005Oct 28
Explorer
- Automatic transmission
- 13,000 miles
I bought my explorer in Germany for the exchange car sales in 04, the transmission would hesitate when going from park to reverse. I took it to the ford dealer. They said it was the solenoid, so it was replaced. This problem was rectified, not even a year later, I had to take it back for the same problem, once again they said a faulty solenoid. Here I go again taking it back to the dealer for the third time, now they tell me that the transmission has to be replaced at my expense. But i'm getting in contact with head military sales dealer from the service section and producing all paperwork showing how many times this has occurred. Now I see why FORD actually means "Found On Road Daily"
2008Apr 12
Explorer 4.0L V6
- Automatic transmission
- 82,000 miles
Just after my "Used Vehicle Warranty" ran out, the trans starting slipping . You could be just driving slow and give it gas its like a sudden urge. Other times when i park and go into reverse it wont go, then clunk it goes into reverse. I shoulda learned from having Fords before there transmissions totally SUCK!!!! This will be my last Ford vehicle thats for sure. When this trans goes it stays where it is, Im not made of money..
2008Aug 14
Explorer XLT V6
- Automatic transmission
- 90,000 miles
I finally got up enough nerve to complain about the intermittent problem of the loud "thud" I hear when shifting my 2004 Explorer into reverse. Of course, the SUV didn't make the sound while at the dealership for two days. I drove around with the technician who said "he thinks" it's the solenoid pack. Service manager told me it would cost about $950 to repair the pack. After reading the posts, I don't feel it's worth my while to repair. Would you believe I am just short about a year of paying it off. I bought this truck because one of the cylinders on my 8 cylinder Expedition went and I was at the end of the warranty period. I thought I was getting away with something because I traded it in the knick of time. Looks like the "Fix or Repair Daily Problem" has caught up to me!
2008Aug 01
Explorer XLT V6
- Automatic transmission
- 42,000 miles
don't know whether to suck it up and get a new tranny or just sell it as is. i just don't want to hand anyone else this problem.
2007Aug 18
Explorer MP 4.0L V6
- Automatic transmission
- 48,000 miles
I purchased this 2004 Ford Explorer V6/4.0Liter from a local dealership and it had a bad rear end. As I test drove it, the salesman told me they had a full 30 day warranty from the date of purchase on ANYTHING! I am a mechanic for a major airline and work on my own cars pretty much unless I need some sort of special tooling. Anyway, I thought they might be selling me the car due to the bad rear end so I bought it with the intent I would be taking in back in less than 30 days and get a new rear end. The Ford mechanic came out on a test drive with me and agreed it needed a new rear end. They ordered one from the local junkyard that had been in a wreck and had 130,000 miles on it. I drove it and it was bad as well so I took it back again and, in the meantime, I called the junkyard where they got it at and found out about the high mileage (they told me that it had 25,000 miles on it). They replaced it again and everything was OK from that point on. After I had driven it for awhile, I noticed that when you were slowing down as if making a turn in a residential neighborhood and the car shifted back down into 1st gear it would pause on accelaration about 2 seconds. Now this is kind of scary because you sometimes need that instant acceleration in certain situations. I took it to 3 separate Ford dealerships and they set the programming on the transmission to "learn" my shifting and driving patterns again. This did not help and all 3 dealers did the computer tests on the transmission and it passed with flying colors. However, I still have this problem and it will NOT go away and nobody has a solution to it. When I accelerate after a turn, I can actually watch the tachometer spool up followed by about 2 seconds when the drivetrain kicks in the rear wheels. The "expert" that drove with me said there was nothing wrong with the transmission and they I would probably just have to live with the situation. How can this be? This is downright dangerous! Nobody wants to let me in on what to do at Ford and on the Ford website for complaints. I'm stuck with this vehicle and this annoying problem and I'd imagine my trim piece on the rear lift should be cracking any day now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2008Jan 01
Explorer XLT V6
- Automatic transmission
- 55,000 miles
Same problem with transmission. Hard shifts in between 1-2 gear. Also a loud whining noise coming from engine compartment. Seems to get louder when taking off. Very annoying. This vehicle was in the shop 2 times @ Ford dealership before I purchased it for transmission problems. Stupid me bought it after talking to previous owner and she said that they fixed it. I bought 100,000 mi. extended warr. for comfort, but haven't taken it in yet to see if this covers it. Ford NEEDS a recall. Also the small thin plastic strip right below the rear window hatch split down the middle right to the left of the ford emblem.
2008Jul 26
Explorer XLT 4.0L V6
- Automatic transmission
- 42,000 miles
I purchased the explorer with 42,000 on the odometer. I payed $11,000.00 for it. At the time of purchase my wife said, its to good to be true. Unfortunately she was right. I put the Explorer in reverse to back out my driveway when I heard a loud bang. 10 minutes later I was on the highway. I depressed the gas peddle in an attempt to pass the car in front of me. The Explorer hesitated, I refuse to be stuck with this piece of sh*t. I know a good lawyer, Ill be giving him a call. I WILL NEVER BUY US VEHICLES AGAIN!
2008Jul 27
Explorer XLT 4.0L V6
- Automatic transmission
- 42,000 miles
I purchased this this SUV with 42,000 miles on the odometer. I payed $11,000.00 for it. At the time of purchase my wife said its to good to be true, unfortunately she was rite. I was unaware of fords horrible trani problems. The problems began the day after I signed papers. I put the truck in reverse to back out the driveway, when I heard a loud bang. Ten minutes later I was on the highway. I depressed the accelerator in an attempted to pass the car in front of me. The explorer hesitated, at this point I was pissed off. I have read the complaints and I'm disgusted. Ive owned Ford and Chevy trucks guess what, they both suck. Toyota all the way.
2004Aug 01
Explorer XLS 4.0L V6
- Automatic transmission
- 32,000 miles
I bought my 2004 Ford Explorer in June of 2004. I really wish I would have known then what I know now. I have had the same problem with the gear slipping and shifting hard as everyone else. I have had the solenoid replaced not once but 3 times!!!! Not only that but I have developed 2 cracks under my rear glass window that just randomly happened one day. I thought maybe something hit it, but I was noticing that alot of explorers had the same crack. Last but not least, I have had the motor replace in my back driver and passenger side windows twice!!! And guess what, my back driver side window will not roll down now. I am assuming the motor is gone again!! Which doesn't at all surprise me!! I recently just paid my vehicle off and this will be the last ford I will ever own. I will be getting rid of it within the next year. I just amazes me that these vehicles brand new retail for $25k - $40k. I bought mine for about $25k and the very next year, it was only worth about $13k. It is very disheartening to put soo much money into these and have so many problems!! I hate my explorer!! The only good thing about it for me now is that it is paid off!!! Please take my advice and do not purchase a ford!!!!
2008Jul 30
Explorer XLT 4.0L V6
- Automatic transmission
- 30,000 miles
My wife wanted another Explorer since she drove her 1991 Explorer for 12 years. So, off we go to buy a new piece of crap Explorer. Well, at 40,000 miles, the same transmission problems started. It started with the hard shift into reverse. Now at 47,000 miles, It's having shifting problems in drive as well. I'm in the military stationed in the Netherlands and although there are Ford dealers here, not too many have "Explorer Experience". I took it to a Ford dealer in a local village just to see if he could give it a look over. To my astonishment, he said "Transmission problems with this model are well known". He then proceeded to call his friend, the transmission guy, who stated "That's just the way this model shifts, drive it until it dies". Lovely, here I thought I'd be spending $5K fr tranny work.
I'm leaving Europe in a few months, shipping the Explorer back to the states. I hope and pray that the piece of sh*t falls off the boat in the middle of the Atlantic Ocean!!!! This is the last time I'll buy a Ford........and they wonder why they're losing money!
2008Jul 08
Explorer XLT 4.0L V6
- Automatic transmission
- 85,000 miles
I don't know where to start. first my Explorer started lifting off the ground jumping back when i shift into reverse. Getting whip lash was an every day thing. Next the driver's rear passenger window only worked on cool days and then stopped working completely after a few months. Then the driver visor just crumpled in my lap while driving. Oh yea then the transmission started acting wired. It would take about 10 to 15 second to engage, then would take forever to get into the next gear. took to the dealer telling him the transmission was slipping, they said we know it is a problem with these explorer and it will cost you $900.00 bucks to replace the solenoid, it worked great for 2 weeks and now i am back to the same problem. it pisses me off i just dumped $10 K to pay off this piece of junk and now i own it. i called Ford and they said that they can't do anything about it. it is funny i am in the military and going off to war in 7 months and i have to leave my 2 yrs old and a busted car. i asked Ford what the hell am i fighting for when i am buying American.
2007Aug 07
Explorer XLT V6
- Automatic transmission
- 78,625 miles
(1) FORD RECALL 5R55S/5R55E/5R443 TRANSMISSIONS April 04 2005.
Vehicle ID # 1FMZU73K04UB05472 04B22 Ford Explorer XLT
(2) REPAIR INFORMATION REGARDING TRANSMISSION ISSUES.
This vehicle was taken back to Action Ford Mercury, Hartsville, SC. On 10/23/06 with the same problems. The warranty has expired and the service department stated that I would be required to pay for a portion of these repairs. I have taken this vehicle back to Action Ford Mercury (4) times, for transmission repairs. (See attachments),10/11/04, 06/08/05. Obviously, with (4) repairs , something is not right with the transmission in this vehicle. Both statements reference solenoid replacement. This transmission obviously has a �factory defect�, and should be repaired once and for all, or replaced. Expecting a customer to continuously bring a vehicle back in for repairs, for the same problems, even only paying deductible payments is ludicrous.
I also talked in length with the Action Ford Mercury Service Manager, �Richard�, and he stated that they have not had any problems with the Explorer transmissions. Seems that this is not quite true, at least Nationally, in reference to the information retained on consumer web sites (See attached). Actually , this is a well documented problem with the 2004 models.
Need to find other victims in Florence, Darlington, County, South Carolina to file Class action. Please email.
2008Jun 07
Explorer V6
- Automatic transmission
- 50,000 miles
Well, I had the transmission fluid flushed two years ago due to a recall. At the time the transmission was starting to buck when put into reverse. Problem was rectified until recently. I called Ford Customer service to find out if there are anymore recalls on this transmission problem as i read all the complaints on this site. The rep looked into it, and was very kind. He said there is not any recalls and for a recall to occur more people have to complain...each complaint gets logged into the system and after enough of them something gets done. Unfortunately he had no idea how many complaints it took or how many have already been made. But here is the phone number to make your complaint. 1-800-392-3673. If a recall comes about and you already had your problem fixed you can submit your receipt for a refund. Please call and complain, because this should be a recall....There are so many of us complaining about this problem!
2008Jul 21
Explorer ED 4.6L V8
- Automatic transmission
- 60,000 miles
Same problem as the other 76 complaints the transmission shift hard and was told told that it needed replaced, my extended warranty is 100 miles over so they will not replace.... A coalition of people needs to be started this needs to be a recall because this problem is so normal and happens way to often, the explorer is suppose to be a good car... Of course i need to replace both front wheel hub assemblies another ford problem that also a ton of BULLSHIT but what can you do besides bend over, ford need to do something to keep its customers loyal to their brand but in the crunch the economy is in i doubt that will happen
2008Apr 01
Explorer XLS 4.0L V6
- Automatic transmission
- 25,000 miles
I purchased a 2004 Ford Explorer XLS about four years ago. Me and my wife have gone to great lengths to take care of it. For the last few months, however, my transmission is slipping and shifting very hard. Of course, my car is out of warranty since it is over three years old. However, the vehicle currently only has 28,000 miles. This has got to be a joke. To make matters worse, I am a government employee and I purchased my vehicle overseas. The German dealerships and mechanics are notorious for ripping off people. I am scared to take it to a mechanic because I know I will probably end up with a 3000 to 4000 Euro--not dollars which means I will likely pay in the neighborhood of 4800 to 6500 dollars. Any suggestions from anyone what I can do? Regardless of whatever suggestion you make, I know this for sure -- Ford has definitely lost this customer for life. Fool me once, shame on you. Fool me twice,...No need to say it because Ford will not get the opportunity. The Germans have a running joke about Ford vehicles over here. I wish I had listened.
2005Apr 14
Explorer Sport 4.0L V6
- Automatic transmission
- 38,000 miles
Not too long, but many miles, after I bought my 2004 Ford Explorer Sport the transmission stated to shift a little hard. I thought maybe I just needed to change the fluid because I had put some serious miles on it in such a short time.It was now 2006 and I had over 75,000 miles. I took it to the dealership to have the oil changed and asked about the hard shifting. Luckily I had a dealership that was fairly honest with me. I was told that the problem was more than likely the solenoid but not definitely. It would cost me to have it checked out. I was going out of town and I didn't want to leave the car. They said it would be fine but would be fine for traveling but it would just be shifting hard. I was having my transmission fluid changed anyways so I opted for the Flush. This was a suggestion on the dealerships part because I had so many miles on it and had never changed the fluid. This actually helped the shifting. It did not go away completely, but it was better. The dealership actually told me that it was not necessary to rush to change the part because it would help but maybe not forever. They said if I could handle the hard shift then I didn't need to spend the money as it wouldn't hurt anything. I see now they weren't telling me the whole story here. I now have 151,000 miles on my Explorer. I have never changed the Solenoid and that flush was the last time I changed the transmission fluid. I figure I can sit here and spend a few hundred dollars several times changing the solenoid or go on the advice of the dealership and just put up with it as long as the transmission is still going. It is a little annoying, but now it's just a habit of being patient while it gets in gear from park to drive or reverse to drive. I don't have any problems with it shifting while driving. I will jump on a class action if one comes along but for now who has the money to keep changing something that is just going to end up doing the same thing?
2008Apr 01
Explorer XLT V8
- Automatic transmission
- 27,000 miles
I had previously owned a 2002 Ford Explorer XLT V6 with no problems! In Oct. 2006, I traded my Explorer in on a newer 2004 Ford Explorer XLT V8 with approx. 12,000 miles on it. Here I am less than 2 years later and only at 28,000 miles and my transmission is slipping and has an extremely harsh engagement when put in to reverse. I took my vehicle in to a local auto repair shop with a Ford Certified mechanic as the owner, and was told that the solenoid needed replaced at a cost of $687 at a minimum or that the transmission would need replaced at approx. $3,000 - $4,000. I'm pitching a fit here! Of course my vehicle is out of warranty because it's older than 3 years but come on! It has less than 30,000 miles and this is just crazy! I have called my Ford Dealer and spoken to the sales man who has sold me my last 2 Ford Explorer's, (I also own a Ford F-150 pickup) as well as vehicles to my family and explained to the salesman that this is a KNOWN Ford issue and asked for assistance. He has directed me to the Service Manager to see if Ford will help us out in getting this fixed. I will keep you posted on how this goes! My biggest concern is if they decide to replace the solenoid, from what I have read, many people have the same issue again after just 12 months! I am disgusted that FORD has not made this right out via Goodwill Repairs to all who have presented this problem and if I do not see favorable resolve, I will not purchase another FORD vehicle. Period.
2008Mar 20
Explorer XLT 4.0L V6
- Automatic transmission
- 42,000 miles
I have a 2005 explorer with the same problems. Delayed shifting into reverse, clunking, shifting into fourth hard just to name a few. Ford replaced the solenoid at 22,000 miles. It now has 42,000 miles on it and the same problem is back just 12 months later and out of warranty. One of the things I�ve heard is that the transmission fluid causes the solenoid to gum up and stick. I dumped a bottle of ZMAX for transmissions in to the trans and it has work properly now for three weeks. You�ll have to have your local oil change guru do it because those wonderful ford engineers who designed this piece of crap decided to make this transmission a sealed unit. Good luck and I hope this helps you
PS�. I got barred from the local ford dealer because of my abrupt manors.
2000Dec 00
Explorer XLT 4.0L V6
- Automatic transmission
- 53,000 miles
Alright, well we purchased a brand new 2004 Ford Explorer on July 1, 2004. When we brought it home (on a trailer) it was leaking transmission fluid after we drove it about 3 miles. It had 26 miles on the odometer. We took it to the shop and it had to have a new drive shaft. We stayed optimistic and then about a year later the problems poured on! Since we have bought it we have had it in the shop 3 times for transmission problems because it feels like you got rear ended when you let off of the accelerator, and kluncks like crap when you put in reverse. The other day it quivered like a scared chihuahua!!! We have had the leather replaced in it twice. We have had the rear end fixed at 50,000. The back windows wont work 75% of the time. This is the most baffling thing to me, over the winter on the back door under the window, that plastic piece cracked entirely on its own!!!! We also know of 3 other explorers in our city alone that have the same cracked butt on their explorer!!!!!!
2007Jul 03
(reported on)Explorer XLT V8
- Automatic transmission
- 12,000 miles
my 2004 explorer problems started @ 12,000 miles, Aug. 2004. they still continue as 2 different ford dealers can not duplicate the problem. both have changed the solenoid valve, replaced the fluid, power train module, and now that I refuse to pay for anything else, they can't find a problem.
I have spoken w/ ford customer relations center 7 times, e-mailed w/them 4 times, and recently, have called them everyday since last Tuesday, w/out a returned call.
2 different times a dealership has performed "no service" as they tell us the trucks hesitation is w/in specs.
on 6/4/07, they placed a flight recorder on the vehicle. i drove for 3 days, returned the truck, and they now say all the data recorded tells them nothing is wrong with the truck.
I left the vehicle there for 2 more days as the head mechanic wanted to drive it around town. The service manager called and said to pick up the vehicle. he told me they drove it for 90 miles and can't find anything wrong.
I wrote down the mileage when I left my house and when they returned it. it was only 36 miles. they even doctored the paperwork to make it look like they drove it a while.
I have rented a car twice because of this, paid for services that started way before the warranty expired, been in very dangerous situations in traffic because the vehicle would not move, and recently, rolled downhill, backwards, while driving uphill, in forward drive.
3 ford representatives,(service manager, head mechanic, and service technician) all told me the vehicle was fine to drive.
I asked them if they would buy the vehicle back from me and all 3 said "NO".
i tried the lemon-law but after a few contacts with the attorneys, they said it wont work as I am not the original owner.
2008May 30
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 34,000 miles
Ladies and Gentlemen, this story may seem long, but will contain a lot of information. I will try to keep it as short as possible. My Brother and Sister-In Law purchased a 2004 Eddie Bauer 4.0 L V6 Explorer. This saga concerns the automatic transmission. My Brother kept excellent records. Purchased in May 2004. On March 5, 2005 they received a recall notice about the transmission fluid, brought it in at 5,534 miles and flushed/replaced the fluid with "XL11 additive-Oil - Friction Modified". Drove off. By Jan 30, 2006 (12,485 miles) my Sister in Law brings it in for the transmission shifting abnormally. The following is the text taken from the actual invoice "Shifting Abnormally Advise - cause: 12485 SOL. Malf(unction) ran ELCTRANS DG no code test drove dealy in gear removed trans pan replaced sol. body and reprogram PCM and retest N. 052108 replace trans solenoid 3058 WF. 6 XT*5*QM Fluid Transmission". In short at 12,500 miles the transmission is shifting abnormally. She has it fixed, at least according to the her. I Purchased it from my brother in Oct 2006. They bought an Asian made Van because they have two kids, and parked the Explorer in the garage, nice and safe. I have taken very good care of this car. Recently at 34,000 miles the transmission after warming up shifts into reverse from a dead stop very VIOLENTLY. It doesn't take a rocket scientist to know that if this continues it will tear up the transmission. Called Ford at 1-800-392-3673, shuffled around just to be told that no extended warranty on vehicle offered by Ford. Hey, I'm calling about the crappy tranny, not a warranty. I have entered a complaint at NHTSA.gov. This site has REALLY opened my eyes to the tranny problem with Fords. I WILL NOT purchase another American made car.
2004May 29
Explorer Eddie Bauer 3.2L V6
- Automatic transmission
- 8,000 miles
When I put my vehicle into reverse it delays than engages very hard. Occasional slipping at higher speeds. Transmission was first serviced in 2004 and new solenoid seemed to solve issue; now problem is back at 41K miles and out of warranty. Afraid to throw good money after bad...
2008Apr 23
Explorer XLT V6
- Automatic transmission
- 74,000 miles
THE CAR WOULD TAKE A BIT TO GO INTO GEAR AND IT WOULD SHIFT HARSHLY WHEN PUT INTO REVERSE. SO THE SOLENOID WAS REPLACED ON THIS VEHICLE UNDER A RECALL A YEAR AFTER I GOT IT IN 2005 AND IT WAS GOOD UNTIL A MONTH AGO. NOW IT IS DOING IT AGAIN. THE DEALER CHARGED ME $228.00 FOR A NONSENSE DIAGNOSTIC TEST, THEY DID NOT TEST DRIVE THE CAR (THE MILEAGE WENT UP .2 MILES. BASICALLY THE DISTANCE FROM THEIR LOT TO THERE REPAIR SHOP) , AND CAME BACK WITH A PRICE OF $3,000 FOR A REBUILT OR $4,000.00 FOR A FORD FACTORY TRANSMISSION. THE REBUILT HAD A MICKEY MOUSE WARRANTY OF ONE YEAR AND THE FORD FACTORY TRANSMISSION HAD ONE FOR THREE YEARS. I ASKED IS IT POSSIBLE TO CHECK AND CHANGE THE PARTS THAT NEEDED TO BE REPLACED? THEY SAID NO, BECAUSE THE SOME OF THE OLD PARTS WOULD CONTAMINATE THE NEW ONES. SO ON TOP OF PAYING $4.15 PER GALLON FOR GAS I HAVE TO SPEND $3,000.00 - $4,000.00 FOR THE CAR TO RUN PROPERLY! NONSENSE! FORD IS LOSING MONEY BECAUSE OF SLUMPED SUV SALES BUT, THIS IS NOT THE WAY TO MAKE UP FOR IT.
2005May 16
Explorer XLS V6
- Automatic transmission
- 51,000 miles
My Ford Explorer started having shifting problems after 1 year I bought it. Ford dealer fixed it because it was under warranty. They claimed that it was the transmission solenoid.
I am having the same issue 1 year after the fix was made and went back to the dealer. They said that the car is not under warranty anymore and it will cost me around 1400 dollars to fix it. I did not have them fix it and figured that I call Ford customer service to get this fixed for free. That did not get me anywhere. This was back in 2006 or 2007 and I am still having this issue.
I found this site today and said that I might have a Lemon car and it is describing the same exact problems that I am having.
http://www.ford-problems.com/explorer-transmission-problems.htm
2008Mar 20
Explorer 4.0L V6
- Automatic transmission
- 42,500 miles
I actually have a 04 Mercuy Mountaineer with this same tranny problem, however, I suspect that many Mountaineer owners aren't aware of this web site. GET A CLASS ACTION LAW SUIT STARTED !!! goto http://www.ford-problems.com/explorer-transmission-problems.htm and fill out the form and get an attorney...
2008Apr 21
Explorer LX 4.0L V6
- Automatic transmission
- 36,700 miles
Extended warranty (Universal) only covered a $300 part and NOT the other $1k of labor to take it out, the band for third gear which was damaged and went out. I almost feel "lucky" though, because we ended up getting a brand new trans installed for just over $1k. Ugh.
2008Apr 29
Explorer Eddie Bauer 4.6L
- Automatic transmission
- 37,150 miles
I had a 1999 Explorer that I LOVED!!! When shopping around for a newer car I kept going back to the Explorers. I couldn't afford a brand new car and found a 2004 that was loaded - with even more than I could have asked for. I have two active (young) children, and finally felt like we all got the vehicle that fit us. I felt my children were safe in this vehicle. While driving to work the day after I bought the Explorer, I noticed it shifting very hard. I tried to stay optimistic - but a few days later knew something was terribly wrong. The car would shift so hard it felt like the brakes were being slammed on. It would jerk and make a loud noise while shifting into reverse - the ABS lights and O/C light kept going on and off. I was so upset - I didn't know what to do. I just financed $16,000 for this car and did not buy the warranty as it only had 37,000 mile on it. Today I took it into a Tranny shop where they performed a diagnostic on it - it needed over $3000 in transmission work. One of the mechanics gave me some websites (this one as well) to read up about all the problems with the 2004 model. Well, after crying, yelling, and getting my day ruined I took the car back up to the dealer and DEMANDED my money back. I was surprised that they took it back without a hassle as it has been a week now that I've had it. I am relieved that it happened so fast after I bought it.
I am grateful for this website - if I had not read this I probably would have shelled out the money and just thought it to be bad timing. I am sorry for all of you who have had your lives horribly inconvenienced from this experience.
2008Apr 21
Explorer XL V6
- Automatic transmission
- 70,900 miles
I have had multiple Fords, have 3 right now, and the newest one, the 2004 Explorer is the one that scares me the most! I bought this car on my birthday this year, January 11, and have had it in the shop 2 times so far for the same clunking, thunking, problem. It did it to me April 5th and today April 21st. On the 5th, the damn thing shifted into 4-high on it's own. I have noticed that this problem occurs most frequently when backing out of or driving into a parking space. I do not feel comfortable with this situation. I have contacted my Ford dealer AGAIN, and I have to take the car to the dealer AGAIN and they will tell me that they couldn't find anything AGAIN. I love the way the Explorer rides, this is my 2nd one, but I hate this problem. Fortunately I have the extended warranty and my dealer offers a lifetime drivetrain warranty. I don't want to have to say that this will be the last Ford I would buy again, but this will have a BIG impact on my choice the next time.
2006May 31
(reported on)Explorer
- 50,000 miles
My truck slams into other gears sounds like its going to drop through the ground, they replaced the solenoid pack ? not sure what that is, back in December. Cost about 900.00 plus had to pay for a rental, took a few days to fix. It is now 6 months later and am having the same problems, but now also when I'm driving down the road to accelerate ( my rpm's shoot up to like 6 & 7) Not good! So took it back to the shop and they said they need to replace that solenoid pack again, but since I've put 14,000 miles on it in 6 months they said its not covered under warranty anymore. It will only last 12 months or 12,000 miles. That is crap! The same thing should not have to be repaired on your vehicle every 15,000 miles (especially transmission related probs.) On top of that I have some serious suspension problems. need rear struts, lower ball joints, some sort of bushings, a bunch of stuff that is going to cost about $1,200. Never dealing with Ford again!
2008Apr 08
Explorer XLT 4.0L V6
- Automatic transmission
- 72,000 miles
This car is great in almost every category. Spacious, Handsome, Quiet, Smooth, Great Sound System, Nice interior/Exterior. The biggest problem (A REALLY BIG PROBLEM) is the transmission. It shifts and jolts when you put it into reverse, even if you just slightly touch the gas pedal. If shifts and jolts when you drive forward and skips gears, when it catches, it feels like the car is going to explode. The Ford Mechanics hooked it up to their diagnostic machine thing, and it showed no codes, yet it feels like we are slamming the brakes at 80 mph whenever it's shifting. The warranty Company I have (GE AUTO WARRANTY- FOR SOLDIERS) won't pay for the Ford Company to tear down the transmission and search for a problem because there are no codes. The car stalls when you put on the cruise control, (no codes found in diagnostic). Ford told me to take it home, and drive it till the Check Engine Light blinks or a OD light comes on. WTF ?"?????
This car overall sucks, as does my warranty company. I will fix it, trade it in, and not go back to Ford seeing as how every ford I've ever bought has giving me many problems. If you can help it, do not buy the 2004 Ford Explorer, or any Exlploder at that if you can help it. Gear towards Chevy or Honda...especially Honda...they last forever. Thanks for reading !
2008Mar 20
Explorer XLT
- Automatic transmission
- 80,000 miles
I purchased a 2004 Ford Explorer brand spanking NEW off the lot. First the heater in the car stopped working then the O/D light came on went off came on started blinking shifting very hard while in traffic coming home from work. I would press on the accelerator and the car would barely move forward. Finally traffic started to move and I was able to drive regular speed almost to my home. I was around the corner from my house when I stopped at a stop sign and proceeded to go when I hard a screeching sound from that came when I tried to accelerate. I immediately took the car to Lee Myles transmission. The mechanic told me after doing a diagnostic that my box which is in the transmission went bad and would cost $1500.00. Then he took the transmission down and stated that the bore casing in the transmission went bad, and that it's a defect on all exploders. I have two options replace the transmission which is $3800.00 new or get a used one. I really hate ford they know their transmissions suck! And of course there is no recall nor sympathy for my problem from them. My husband told me not to get this car, but I wouldn't listen. Now im stuck with a virtually new broken down car that I'm still paying on with no warranty left! And to make this problem even worst, Im not even sure if this is the only problem going on here since sooooo many of the electrical lights are flashing( airbag, check engine, o/d and tire pressure). I tried to be patriotic and got RAPED!!!
2007Nov 01
Explorer V6
- Automatic transmission
- 98,000 miles
I have owned my 2004 Ford explorer since oct of 2004,since the first week after purchasing this suv it has been to back to dealer 4 times to repair the same problem,the transmission slamming into reverse and the o/d light coming on.The dealers solution was to replace the solenoid which kept the light from coming on but not helping the jolt when I put the trans. into reverse.I don't believe there is a way to fix this transmission it needs to be replaced
2008Mar 18
Explorer XLX 4.0L V6
- Automatic transmission
- 64,500 miles
This is the second time the problem had to be taken care of. I don't know why FORD doesn't own up to this faulty transmission. I am very disappointed in FORD (not like they really care how we feel). I don't know why this hasn't hit the evening news. I don't have much pull in society, but I know I'm not the only one with this problem. Surely something can be done. I've read tons of complaints about the hard shifting that goes on with the Explorer. I will tell you one thing.....I'm not going back the dealership for anything. I can get the repairs done for half the price with the same parts somewhere else (I've already checked!).
2008Feb 28
Explorer XLT 4.0L V6
- Automatic transmission
- 69,623 miles
I spent a little over $22k on my 04' Explorer XLT with 31k on it, now as a single mother of two I can't drive my vehicle without worrying about my two children. When I put my vehicle into reverse it hesitates than engages so hard I feel like I've been rearended. When I'm accelerating it hesitates than engages, in the meantime I have 18 wheelers gaining on me while driving on the interstate. My vehicle is in the shop now and I don't know how much the expense will be. I'm outraged that Americans are trying to keep it American and now Ford won't even stand up and do something about their failed product. My next vehicle will be a foreign, when you can't even depend on American made it a damn shame.
2004Aug 25
Explorer XLT 4L Shoc
- Automatic transmission
- 1,500 miles
The transmission has never worked right, you put it into reverse and it lurches backward suddenly. Every time it went in for an oil change, we would mention the transmission. 2 solenoids and a couple of gaskets later the problem is getting worse, it now does it going forward. Our dealer doesn't even know what the problem is, but has admitted that the model year has had a long history of this problem. Now that the car is not under warranty we are wondering what will happen. The car is at the shop awaiting the new diagnosis. If anyone has successfully fixed this problem I would really like to know.
2008Feb 15
Explorer V6
- Automatic transmission
- 69,000 miles
Just like everyone else, my O/D light started flashing and shifting from 2nd to 3rd gear became rough. I pulled over and turned off the car. The light turned off and I continued driving but the problem intensified and within 5 minutes the check engine light came on. I stopped at a local auto shop and they read the engine code as P0745 "Pressure Control Solenoid Malfunction".
I bought this car brand new and had no problems until the recall for the transmission fluid additive. One week after we did that the pressure control solenoid went out and was replaced by Ford as the car was still well under warranty.
I don't think it is coincidence that we are seeing fellow 2004 Ford Explorer owners having the same problem at approximately the same mileage. Use Autobeef's resources to file additional complaints!! The NTSB is only reporting two of these complaints from the same person!
2008Feb 17
Explorer
- Automatic transmission
- 69,000 miles
My heart sank when I found this website and saw that the #1 complaint with the 2004 Ford Explorer is the transmission. We just moved to a new town two weeks ago. Yesterday, we decided to drive to another town about an hour south of here (just to look around). All of a sudden, the "check engine" and "O/D" lights came on and the car wouldn't change gears. We pulled over into a parking lot and turned the car off. A few mins. later my husband cranked the car and began driving again. The "O/D" light had gone off but not the "Check Engine" one. It changed gears once, but no more. Lo and behold a Ford dealership was just up the road a bit. We decided that we didn't want to do any more serious damage to the car, so we filled out the "early bird" drop off folder (it was Sunday) and called Enterprise for a rental car. The dealership this morning called and said that they had already done an initial diagnosis, but needed $190 more to figure out the problem. An hour later, they call back and say that a part in the transmission needs replacement for around $2000. I ask what it would cost for a whole new one. He replies around $3000. I told him to wait since I needed to talk with my husband first. After finding this website with all of the transmission complaints, I am p.od. that they needed an extra $190 to diagnose the problem. If it is this big of a problem, they know it. As we are in a new state, don't know anyone, and don't have the money for a new car, we will have to figure out a way to come up with the $3000. I really wish that Ford would own up to the problem.
2008Feb 08
Explorer XLT V6
- Automatic transmission
- 8,000 miles
I've had the same exact problem as everyone else. I've had the transmission fixed 7 times in the 3 years I've owned. I've also had paint peeling from the roof. Also i've had the fuel pump replaced four times in order to fix the inaccurate fuel gauge. I've also had the transmission and fuel pump repaired twice on the extended warranty. The stealer wanted to charge me the 100 dollar deductible, but i argued that it was a pre-existing problem which they failed to repair. Everytime i've had to get the transmission repaired it's been a F**ing hassle. So in January 07 i contacted Krohn and moss (a lemon law attorney firm). This past January we settled out of court, i should be receiving my check in the mail soon. I wanted to go all the way to court and get a complete repurchase. It was a very long process and right now i just want to get rid of the car. During the whole process, ford kept offering BS offers. Right up until it was time to file a court date. I decided to as for an amount that was 2g's more than what i owed on the car. They were quick to respond and ok the amount. They really do not want to go court. I know if had waited to go to court i could have gotten more money, but like the rest of you i was way past sick and tired.
2008Feb 02
Explorer XLT V6
- Automatic transmission
- 76,000 miles
Shortly after purchasing the vehicle brand new, we were sent a recall notice to have a fluid added to the transmission. This was supposed to "fix" the problem. Within a few months, the problem started again after the additive. Their solution, add more additive. Things seemed fine until this week when it started, again. Now, I am out of warranty and without a vehicle while I send it to the shop tomorrow. I am sure it will be at my expense. They knew about this as soon as the car was put out for production. Something needs to be done to make them accountable for their defective product.
2008Jan 25
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 85,000 miles
I have had similar problems as all the others on this complaint. I have had the slipping from 2nd to 3rd, long wait before shifting into reverse and also when stopping an all of a sudden thump or slip that is unexplained and can't get to replicate when I bring it to the Ford Dealer. I am hunting for a solution that won't kill my wallet.
2008Jan 26
(reported on)Explorer XLT V6
- Automatic transmission
- 58,000 miles
I am a true owner of Fords. I have been driving them since age 16. I come from a long line of Ford Owners. My parents have always owned Fords. All with minimal problems only one that needed a garage.
I AM SO PISSED OFF. I JUST REPLACE THE MOTOR DUE TO LEAKING HEAD GASKET. LUCKILY BY BROTHER-IN-LAW WAS ABLE TO FIX IT WITH SOME HELP. HE IS A CHEVROLET MAN. ANYWHO HE GOT THAT BACK A RUNNING. I TOO NOTICED THE HARD KNOCK WITH GOING FORM PARK TO REVERSE. I OWNED A 96 FORD EXPLORER AND JUST ASSUMED IT WAS NEW AND IT WAS ONLY ME HOW COULD IT BE THIS NICE CAR AFTER ALL IT IS A 2004.
JUST THE SAME LAST NIGHT I WENT FORM DRIVE TO REVERSE AND IT JERKED AND JUMPED LIKE A FROG. MY HUSBAND SAID CAREFUL YOU WILL JERK THE TRANSMISSION OUT. BUT IT WAS NOT ME. I AM ALWAYS CAREFUL TO MAKE SURE IT IS STOPPED COMPLETELY BEFORE PLACING IN ANOTHER GEAR.
TODAY WHILE ON THE ROAD WITH MY TWO KIDS UNDER THE AGES OF 10. THE DAMN THING DECIDES THAT IT DOESN'T WANT TO GO UP A HILL I THOUGH AGAIN THAT IS IS ME. SO I MASHED ON THE GAS UNTIL FEEL IT TAKE OFF LIKE A ROCKET HEADING FOR SPACE. I CAME UPON ANOTHER HILL AND IT DID THE SAME THING.
AFTER GETTING IT PARKED IN MY PARENTS DRIVEWAY. I TOOK IT THROUGH MY DADS FIELD TO SEE WHAT WAS GOING ON. I WAS TO AFRAID ON GOING OUT ON THE HIGHWAY. IF JERKED AND CARRIED ON LIKE SOMEONE HAVING SEIZURES PULLED UP AND THEN IT WOULD NOT GO IN TO REVERSE. I THEN PUT THE NEUTRAL AND PUSHED IT TO THE GARAGE.
IT WAS LEFT SITTING WHILE I DROVE MY DADS 86 F-150 STILL GOING STRONG WITH NO REPAIRS HOME.
I WILL HAVE A GARAGE LOOK AT IT ON MONDAY. BUT HOW THE HELL AM I SUPPOSE TO REPAIR IT ON MY INCOME. I THOUGHT HAVING A NEWER ONE WOULD BE MORE RELIABLE WITH MY KIDS.
PLEASE ANYBODY WITH SUGGESTIONS ON HOW TO MAYBE GET SOME SORT OF HELP FROM FOR LET ME KNOW.
AND A CLASS ACTION SUITE SOUNDS GOOD TO ME SOMEONE POINT ME IN THE RIGHT DIRECTION.
FORD STAND UP AND TAKE CARE OF THIS PROBLEM WHAT IF MY TRANSMISSION WOULD HAVE GIVEN OUT AND CAUSED A WRECK AND HURT ON OF MY KIDS OR LEFT THEM WITH OUT A MOTHER. MAKE IT RIGHT OR GOT TO HELL!!!!
2008Jan 24
Explorer XLT V6
- Automatic transmission
- 70,000 miles
Problem first appeared in March 2005, we received a letter of recall so we took it in. An additive was put in the tranny and we were off with the assurance that "that should fix it". Sounded reasonable. Since then, the problem has made a few reappearances, but was mostly an occasional annoyance. Today, however, my wife could not get it to shift into reverse for some time, I'm fully expecting it to fail altogether. Called Ford for the 2nd time- the first was inquiry, this time I'm looking for some assurance they will pick up the fix. I mentioned the numerous complaints I easily found, yet the rep was unable to comment. I can buy that. I have to take it in, at considerable inconvenience, get a diagnosis, then call back and hope that they will benevolently honor the problem recurrence. I gather that is a stretch and may have to threaten legal action? I sure hope not. We have always been Ford people, ever since I was a kid dad had Fords and I am on my 5th. Loyalty means nothing to me when the maker decides not to act appropriately though...I hope to update soon.
2008Jan 18
Explorer XLT V6
- Automatic transmission
- 53,000 miles
My wife purchased a 2004 Exploder from the dealer and she has kept up the maintenance and fortunately had the transmission fluid replaced within the first 3,000 miles. She has 53,000 on the vehicle now and last week she ran over some trash on the highway and ruined two tires. She took it to the tire store and had the two new tires put on the rear and the two old (slightly worn) tires put on the front. The next day the transmission started, slipping and refusing to shift from gear to gear. I told her to take it back to the tire store just to see if they may have accidentally disconnected a sensor or something and they told us that this make and model was notorious for BAD TRANSMISSIONS. I did a little research and found several sites with pages and pages of nightmare stories about this vehicle and its transmission.
I took the vehicle to the dealer with my 100k warranty and I was “loaded for bear”. I insisted that the Service Manager take a ride with me just to confirm that we were on the same page. They kept the vehicle overnight and called me first thing and told me that my problem was that I had two different tire types and that the computer was interpreting the difference in RPMs front to rear as slippage and slamming the vehicle in and out of all wheel drive.
I called the tire store and got the owner on the phone and he was shocked and embarrassed that his people did not tell us that you do not put two different tire types on an all wheel drive vehicle. He felt so bad that he sold us two new tires at cost. These tires were the same size just new and a little different tread design.
There is a real “solenoid” problem with this transmission that causes the “slamming into reverse issue” but I wonder just how many of the other issues (slipping and shifting) are relative to the fact that the transmissions are simply wearing themselves out shifting from two to all wheel drive. If new tires on the rear and old tires on the front could cause our problem what happens in just day to day wear. It has been my experience that the front ALWAYS wear faster and if you don’t rotate them regularly would you not have this same scenario? Is the computer not calculating the delta correctly (the ratio of spin tire to tire) ?
2008Jan 07
Explorer V6
- Automatic transmission
- 140,139 miles
I bought this Explorer used and noticed that when I place the SUV in reverse I hear the same "bang" and lurching that's been described by everyone here. This is the first Ford I've ever owned as I've only owned Toyota's since I've been driving. With 141,000 + miles on my Toyota Truck that truck has been reliable and never ever did I have any issues with that vehicle. I should have known better to buy anything other than a Toyota and will never again buy stray from that car manufacturer.
By the sounds of it, I'll be pissing up a rope so to speak to have this issue fixed and will cost me an arm and a leg for a problem that Ford refuses to recognize! Class action lawsuit sounds good to me!!
2007May 23
(reported on)Explorer LX 3.2L V6
- Automatic transmission
- 78,000 miles
FORD SUCKS... They knew the 2004 Ford Explorer transmission SUCKED from the very beginning. I bought my 2004 Explorer brand new, and 6 months later, I needed to bring it in for a so called transmission additive that would correct a potential transmission problem. Well, wouldn't you know it...3 months later, I started noticing a sudden "bang" or "jump" when I shifted from Park to Reverse. Took the car in for repair and was covered under the original warranty for a failed "Solenoid Body". A year later... same problem, but this time the "bang" was more severe. Took it back to the same dealership... well this time they wouldn't fix it, because I was out of warranty by just a couple of months. It costs me $650.00 to replace the part that the dealer had already replaced. 6 months later... guess what same same old... same old... The same dealership now tells me that my 4th gear is gone and I'll need a new transmission... cost $3500. What's wrong with this picture? Can anybody bring a "class action suit" against Ford? These guys shouldn't get away with stuff like that!!! That really sucks. That's it... no more Ford for me, and everyone will hear about it.
2007Oct 02
Explorer Eddie Bauer 4.0L V6
- Automatic transmission
- 64,000 miles
When putting the car in reverse there is a hesitation and then a loud pop/clunk. It also happens when putting it in drive. It is different degrees of severity each time. Sometimes it is ok and sometimes not.
2007Nov 01
(reported on)Explorer XLT 4.0L
- Automatic transmission
- 49,000 miles
Finally had enough with my 2004 FORD EXPLORER XLT. Traded it in for a New Honda Van! The Ford once again started a new problem. While applying the brakes it made a loud thud when shifting from 2nd to 1st. The Trans and Dif had already been rebuilt at around 40,000 under extended warranty, that was $4,500.00. Rear diff was making a new noise as well. Thank God I bought the extended warranty. My Toyota with 238K still remains faithful to this day!
2007Mar 07
Explorer XLT 4.0L V6
- Automatic transmission
- 51,177 miles
I purchased a used 2004 Explorer in Feb of 07. One month later, I noticed a jerking motion when putting the car in reverse. I took the vehicle back to the dealer, as it was covered under their warranty at that time. After keeping the vehicle the entire day, of course, their findings were normal and I was told not to worry. As the months went by, I notice the same jerking motion but a lot more severe with a loud sound, that feels as if the bottom of the car is going to drop out. I took the vehicle to a Ford dealer and they too could not find any problems and told me not to worry. However, the problem is worsening. I am taking it to a transmission specialist with the hopes that they will be able to find the problem and fix it. I also hope whatever the problem is, it will be covered under the extended warranty as I feel I should not have to kick out any expenses as I reported the problem immediately after purchasing the vehicle. I now learned that the dealer that I purchased the vehicle from is being sued by another individual, that I just so happen to meet at the auto repair shop who purchased car from them. Although it is a different make and model, the engine blew up after only having the car for two months.
2007Nov 10
(reported on)Explorer XLT 4.6L V8
- Automatic transmission
- 53,000 miles
First off, I love my fords...It is evident because I own 5 of them...However, when I bought my 1st explorer in 1996 I fell in love. I had it for about 5 years (88,000) , then had to replace the tranny. Drove it for a while then had to replace it again (148,000), then put a rebuilt one at 204,000. Got my money's worth out of it, but it was a real pain. The tranny's sucked. Now I went and bought a used one a month ago with 52,000 miles on it. It ran great and now the tranny is slipping in it. It grinds when I first pull out from a red light or something and if I try to back up on the slightest incline, you think the bottom is going to fall out of it because it sounds so bad. Took it to the Ford dealer and they said a new tranny. Well, I thought when I bought this one and purchased an extended warranty program on the internet and guess what. They say that it will not cover the problem. I have to shell out for it myself. Well, I called Ford Customer Care team and still haven't heard anything from them. I love my Fords. They are the best looking vehicles on the road today. I just wish that they would fix the tranny problems...
2007Nov 07
(reported on)Explorer ES 4.0L V6
- Automatic transmission
- 52,000 miles
I had the same problem as the other posters. I had purchased my Explorer brand new in April 2004. At 12,000 miles, when I was backing into my regular parking spot at work, it jerked. And at times it would not even move. I would have to put it in park and try again to get it to move. Now it jerks forward as well and I have about 52000 miles on it. I have an appointment scheduled and luckily I purchased the extended warranty that covers a rental car until the problem is fixed. I noticed there was a recall on the vehicle but probably didn't get the letter because soon after I purchased the vehicle I moved to a new home. This is awful! Does anyone know if the lemon law can come into affect on this one. I rather just get a new car, especially since this one runs like an old one!
2007Nov 05
(reported on)Explorer NBX,XLT V6
- Automatic transmission
- 29,000 miles
I purchased my Explorer used, with 29000 miles, in Dec. 2006. A month later I started noticing the harsh engagement or what I would call " jerking my brains out!". I work near a Ford dealership, dropped it off, and they told me it was a Solenoid Body that needed to be replaced, under warranty, replaced, end of story----or what I thought!!!! A week ago, around Oct. 31, I noticed the same thing started happening again, so I stopped by the same dealership that fixed it before, and told them what was going on. Of course, the part was only warranted for only 12 months, and they wanted 69.00 just to look at it and tell me for sure what it was. Another dealership in or town only charges 40.00, so I went there. Guess what? It was the Solenoid Body, again, and they told me that a certain "additive" was supposed to have been added in, when it was changed out. According to my invoice it wasn't. They said the additive was loke "liquid gold", and probably would have prevented this from happening, at least so soon. SO NOW I AM FURIOUS! I call Ford Motor Company and tell them everthing, and that I shouldn't be made responsible for the repair. The estimate was for 556.00. That was oct. 31st and it is now Nov. 5th, and still awaiting their decision to help with repair. I received a fax from the dealership that replaced it in Jan. 06, and it showed their was a recall on the additive, and it was done before I even bought the vehicle. So my question now is--
does the additive need to be put in everytime the transmission fluid is changed or in my case, the Solenoid Body replaced, or is the 1 time enough? I think the damage has done been done. I found a website, or forum that you can link on to info on a possible Class Action Lawsuit regarding this transmission issue. I read where one mans wife was ran over, when there vehicle slipped out of park as soon as she got out. She is now paralyzed.
2007Nov 01
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 69,200 miles
When I looked in the owner's manual, I found a place where it said that the jerking was "no reason for concern". Now my truck is SLAMMING into reverse. While driving, if I take my foot off the gas to apply the break, it jerks forward. When my truck is shifting from 2nd into 3rd, the truck jerks forward. Fortunately, I purchased the extended warranty on my truck and only have to pay $100. This is the 2nd solenoid to be replaced on my truck. I am very frustrated with this. As I was reading through everyone's complaints....it is as if FORD is replacing solenoids like "putting a band-aid" on the problem instead of fixing it. Like everyone has said, it only fixes the problem temporarily. I have really enjoyed my Explorer until now. I am really frustrated with this problem and will never buy another FORD again.
2007Oct 25
(reported on)Explorer XLS 4.0L V6
- Automatic transmission
- 68,000 miles
well i got the explorer at 62000 miles. about a month after getting it found this site and was horrified about the problems with the explorer. well after reading all this i decided to get an extended warranty. well im at 68000+ miles and now my transmission is starting. first it started as a light thump when i would shift into reverse. over the course of 3000 miles it has started to slam into reverse. sometimes when the transmission shifts from first to sec gear it shutters. also sometimes it takes up to 5 sec for the transmission to shift from park to reverse or from drive to reverse. so in about a month or so im going to take it in and call the warranty people. pay my 100 dedcutable and have them fix this mess. im deploying in January so i guess when i get back i will be trading in this exploder. i have loved ford for a long but this will prob be the last ford i ever get. now looking at the Mazda cx-7 or maybe a Subaru. i advise owners of the exploder to get an extended warranty before there exploder starts to act up. the one i found is great. if anybody wants to know the company let me know
2007Oct 25
(reported on)Explorer XLT Sport 4.0L
- Automatic transmission
- 29,000 miles
After reading some of the comments about the transmission, I've decided that I also have felt the hard shifts that my Explorer sometimes makes. Sometimes you think it's not gonna shift and then it slams into gear...I actually got rid of a brand new Ford Windstar quite a few years ago after owning it for only three months, for the same reason. I ended up with an Expedition that didn't seem to have this problem but then stupidly traded it in after three years for a smaller vehicle which is my Explorer and ended up with the same problem as the Windstar but just not as bad. Looks like Ford seems to have a problem with their transmissions and can't seem to make them right which makes me think I better look at a different company next year when I buy my new vehicle! It will be American made but just not Ford...
2007Oct 18
(reported on)Explorer XLT V6
- Automatic transmission
- 70,000 miles
We bought our Explorer in 2004 and a year later the fist issue started. The transmission slips all the time but randomly. Every time we take it in for service they "fix" it but it keeps coming back or they "can't find" the problem. It has been a few months over 3 years since we bought it and it just went in again for the 4th or 5th time. We've had no luck with dealer so we're taking legal action against the manufacturer. I love the way it looks and drives when operating correctly but will never buy another Ford again! EVER! NEVER! It's a shame.
2007Aug 28
(reported on)Explorer
- Automatic transmission
- 98,000 miles
at 2600miles brought it in with transmission issue of slipping and hard reverse shift, was told by Ford they couldn't find problem. At 28,000miles, brought it in again with same problem, they fixed it with solenoid (sp?), at 98,000 same problem and brought it in, this time they want me to pay $3000 for a new transmission. Despite my past history with this issue, they will not take responsibility for it. I declined services and will seek legal advise on this matter.
2007Oct 09
(reported on)Explorer XLT
- Automatic transmission
- 22,000 miles
When I shifted into reverse the car would have a delay reaction then jerk back. Then the car started having trouble shifting from 2nd to 3rd and i took it in to the dealership since it was still under warranty. They fixed it after a week of having it in the shop. I wont' ever buy an Explorer thats fr sure. Thus wasn's the first problem ive had.
2007Aug 29
(reported on)Explorer XLS 4.0L
- Automatic transmission
- 55,000 miles
i am also having a same problem as every one else, when going to reverse from drive the whole car just jerks really bad, shifting from second gear to third gear. Took the car to dealer twice they changed transmission oil once and then replaced solenoid and still giving problems. I think we all need to get together and file a law suit against FORD, i bet anything on it that we will win it.
Worst piece of sh*t i ever owned, i will never buy a FORD again or recommend anyone else buying one.
2007Oct 08
(reported on)Explorer XLS V6
- Automatic transmission
- 41,000 miles
transmission failed - service tech said they would contact Ford for "assistance" with our repair
2007Oct 08
(reported on)Explorer XLS V6
- Automatic transmission
- 41,000 miles
2nd time car was in for transmission problem
2007Oct 02
(reported on)Explorer EB 4.6L V8
- Automatic transmission
- 50,000 miles
This is an update to a previous report I submitted about my explorer having transmission problems shifting from 2nd to 3rd gear. When the Ford mechanics took apart the transmission, they found that the transfer case was also scarred and the only solution left was to replace the transmission costing $4000. Since so many people have posted complaints on this site and others on the internet, we called our area Ford representative and requested Ford to kick in more money to pay for the the replacement. Ford agreed to pay $2500 of the cost. I suggest to everyone with this problem to put up a fight and it will probably help to alleviate some of the cost.
2007Sep 16
(reported on)Explorer EB 4.6L L V8
- Automatic transmission
- 50,000 miles
I purchased my explorer new 3 years ago. I noticed when I shifted from park to drive, the car would hesitate and then go into gear. The problem got worse over time. Now at 50,000 miles, my car was shifting really hard especially from 2nd to 3rd gear. I took it to the Ford dealer, and they told me 3rd gear was trashed. They gave me 2 options - rebuild 3rd gear or replace the entire tranny for 4000$. With the car only being 3 years old, we put up a big fight with the dealer and got them to agree to pay for half the cost of replacing the tranny thru some kind of Ford program. I had a 2000 explorer and enjoyed the car so much that I bought the 2004 after I put a bunch of miles on my first one. I won't buy another explorer after this experience and after seeing how many others have this same problem.
2007Sep 28
(reported on)Explorer XLT V6
- Automatic transmission
- 17,000 miles
there was a recall on the tranny, i took it back and it still did the same thing when you put it into gear it hesitates and if you step on the gas the car jerks i guess FORD= FIX OR REPAIR DAILY
2007Sep 19
(reported on)Explorer XLT 4.0L VS
- Automatic transmission
- 37,800 miles
we purchased the vehicle with 34000 miles as is. that should have been our first red flag so we dont buy the extended warranty, thinking low miles, new vehicle, what could go so wrong. it was our backup and vacation vehicle. well when we need it for backup the transmission starts slipping. we take it in to get it looked at and a week later find out the transmission is shot and it needs a whole new one for a cost of $3600. well we complained and got a thousand dollars off so we paid it and got it fixed. why would a transmission need to be replaced with such low mileage? you would think that ford would fix this problem but of course not that is more money they would have to spend and save the consumer a big headache.
2007Sep 13
(reported on)Explorer Limited 4.6L
- Automatic transmission
- 23,000 miles
Drivetrain problems at 23,000 is not acceptable on a vehicle such as the Explorer which has been on the market forever.
2007Sep 06
(reported on)Explorer XLS V6
- Automatic transmission
- 64,000 miles
I BOUGHT MY 2004 BRAND NEW. AFTER A FEW MONTHS, I NOTICED A HARD "CLUNK" WHEN SHIFTING INTO REVERSE. I TOOK IT TO THE DEALER, AND THEY COULD NOT FIND THE PROBLEM. IT WOULDN'T "CLUNK" FOR THEM AND TOLD ME NOT TO WORRY BECAUSE "THEY" COULD'NT FIND ANYTHING WRONG. ALTHOUGH IT STILL DID THIS OFTEN, I JUST THOUGHT OF IT AS "NORMAL". NOW I HAVE 64,000 MILES, MY EXTENDED WARRENTY HAS RUN OUT AT 60,000 MILES AND I WAS ON MY WAY FROM DE TO VT ABOUT 2 HOURS FROM HOME AND SMOKE WAS COMING FROM UNDERNEATH MY CAR. PULLED OVER RIGHT AWAY AND FOUND TRANSMISSION FLUID LEAKING FROM CAR. I AM ROYALLY PISSED! CALLED MY MECHANIC RIGHT AWAY AND HE TOLD ME I COULD PROBABLY MAKE IT HOME. HE ALSO TOLD IT SOUNDED LIKE THE FRONT SEAL OF THE TRANSMISSION. HOW DOES THIS OCCUR? MY CAR WILL BE 3 YEARS ON SEPT. 29, 2007. NOT EVEN 3 YEARS OLD. I DID'NT NOW HOW MANY PROBLEMS PEOPLE HAVE HAD WITH THE TRANSMISSIONS ON THERE 2004 EXPLORER UNTIL I FOUND THIS WEBSITE. THIS IS BULLSHIT. FORD MOTOR CO. HAS A HUGE PROBLEM WITH THESE TRANSMISSIONS AND I AM GOING TO FIGHT FOR THIS PROBLEM. ANYONE ELSE?
2007Jun 06
(reported on)Explorer XLT V6
- Automatic transmission
- 49,000 miles
2004 ford explorer xlt 49000 miles and the tranny is slipping. The dealer took it for a ride and it slipped for him but he said he did not know what it was. Now they called me 4 days later and said they have to put in a new tranny, ridiculous.
2007Jun 08
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 40,000 miles
I just purchased an XLT 2004 Explorer, 2 days ago and I am having nothing but problems from the time I drove off the lot. Only 40K miles on it and major bangs and shift lags coming from the trans.
The truck is perfect in every way except for the tranny. I have brought it back to the dealer and I am praying they will fix it for free.
2007Jun 24
(reported on)Explorer LX V6
- Automatic transmission
- 18,000 miles
Within the first few months of owning the vehicle, we had slight slippage of the gears. At 18000 miles, I took the vehicle in for repair under warranty, and the solenoid was replaced at that time. The transmission has never been right since the day we owned the car. Now the problem has gotten much worse, we are now at 47,000 miles, and they want to change the solenoid again. Of course, now that would be my expense to the tune of about $900. Of course, I don't believe that would fix the problem since it did not the first time. I spoke to someone in the Atlanta headquarters, he suggested I talk to the general manager at the Ford dealership where I have bought my last 6 or 7 Fords. I think that will be the last Ford we ever purchase.
2007Aug 03
(reported on)Explorer XLT 4.0L V6
- Automatic transmission
- 70,000 miles
I have the same never ending problem as everyone else. Transmission slipping when going
A D V E R T I S E M E N T S
2004Oct 01
Explorer Eddie Bauer V8
Wow...just stumbled on to this web site. I have been having this problem with my Explorer from very early on. It seems to be getting worse and now I see what I have to look forward to when I need to repair it. I really want to dump this vehicle, but I almost feel guilty passing it on to someone else. I owned a Ford Ranger before and it had some quirks, but this SUV has been a mess. Not only that, the value of it has plummeted over the few years I've owned it. I WON'T buy a Ford again.
brookeca
San Luis Obispo, CA, USA
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