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CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,502 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer body / paint problems

body / paint problem

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2011 Ford Explorer Owner Comments

problem #2

Mar 152012

Explorer 6-cyl

  • 11,000 miles


The chrome on the vehicle (back panel, wheels, door handles, grill and side bumpers) are all corroding. Ford is denying any responsibility saying it is "environmental" even though the vehicle is less than 8 months old. The vehicle will inevitably rust compromising the value and safety.

- Westminster, CO, USA

problem #1

Feb 012011


  • 5 miles
The contact owns a 2011 Ford Explorer. The contact stated while driving through dirt or water, particles would seep into the vehicle on the drivers side. The dealer and manufacturer were notified, but denied any assistance with repair to the failure. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 11,000.

- Mason, MI, USA

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