This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. While driving approximately 60 mph with the air conditioner activated, there was an abnormal egg odor coming from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the HVAC unit was failing and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 44,300.
- Landover, MD, USA
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- Landover, MD, USA