This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
right side trim of windshield broke off while driving on highway this past weekend. 2APR2023. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us. the rubber weather stripping then wrapped around the side mirror which we had to physically remove.
In 2020 the right windshield trim detached and flew from the car while driving down the interstate. I didn't know what happened and I thought maybe something hit my car. On March 22, 2023, while driving on the interstate, the left side detached and flew off the car into the left lane of the interstate. I don't know if it hit another car or not. It was too dangerous to try and stop and find it. This is a factory defect that could potentially cause someone to wreck. It has cost me about $600 to replace. I feel Ford should pay for the replacement. I understand parts get old and fail but I don't think "Detachment" is included in that. Your help is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.
The water pump goes out and blows the engine. Leave your stranded. They put this engine and makes it to the point you can't fix and cost over 5,000 to fix sounds like lots of issues why the hell has this not been recalled. Very disappointed that people are having this issue and really no recalls on this. Not ok!!!
When it rains, somehow water comes into the vehicle and it gets wet. There has been puddles of water in the driver and/or on the passages side. When I took it to a body shop they mentioned that the water leakage could-€™ve made the heated seats malfunction.
- Concord, CA, USA
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2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze and it ran fine with no visible leaks. @ months later i noticed reservoir low. Brought to ford for the luggage rack recall and had them check coolant issue and do oil change. Water Pump. We had only owned the car for six months. How many thousands of people need to have issues with the water pump failing before we get any help. For god sakes its becoming a meme. Ok another couple thousand after i just had the water pump on my lacrosse replaced. Kids can go without food again. At least we weren't traveling down the turnpike at 70 mph when it happened.
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today-€™s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
The driver windshield trim flew off my 2016 Ford Explorer as I was going down the highway. I saw where this has made the news and wanted my report included in it. Nobody was hurt and I was unable to retrieve the trim.
While driving on any damp/wet/or dirt terrain the rear end of the vehicle will slide side to side even though I am steering normally. Driving in town I have drifted sideways into the other lane of traffic barely avoiding an accident.
Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle started to shake and then stalled. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that water was entering the vehicle through the sunroof. The contact stated that the sunroof failed operate as needed. The vehicle was taken to the dealer however, the contact was informed that the sunroof needed to be opened to be diagnosed. The sunroof was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 126,000.
Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs
Both of my roof side rails have come off while driving down the road. This could have seriously harmed another driver behind me. There were no warnings of this. Nobody can inspect them because they are in pieces now as they were ran over.
Rear a/c lines and evaporator damaged due to corrosion from elements. Was told it would cost $2000+ and not covered under warrenty or extended warranty. This is odd because Ford knows its a problem and has issued other recalls for the same reason in the same location (rear) just to different parts.
My 2016 Ford Explorer, with 68,000 miles has a leak in the rear A/c lines and lost all the coolant. This appears to be a common problem with the Ford explorer. Is the leaking into the environment an issue? Ford does not have a recall on this issue. To fix it, the Ford dealer told me it would be $2,500. I opted for a block off kit to block off the rear a/c that cost $166 plus labor of $637 for a total cost of $803. Interesting that they make a block off kit which tells you that this is a common problem.
Out of no where there is a chemical/propane smell. Took it to a ford dealer. They said my water pump is causing it. Got that fixed and the smell is still there. The small is so bad I get a head ache and nausea every time I drive it. Took it to another mechanic and he acknowledges the smell but can not figure it out. There are no warning lights on. I am scared to drive my own car.
A D V E R T I S E M E N T S
- Lawton, OK, USA