Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.

10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
89,406 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus body / paint problems

body / paint problem

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2012 Ford Focus Owner Comments (Page 8 of 13)

« Read the previous 20 complaints

problem #104

Jun 162016

Focus

  • 77,000 miles

A D V E R T I S E M E N T S

During normal operation of the front passenger side door while the car was stationary, a defect in the engineering and manufacture of the door latch assembly occurred. The door will no longer stay closed on its own. This presented an immediate danger upon leaving the parking space, as the door swung open when turning the vehicle. The vehicle cannot be safely driven in this condition.

- Gilbert, AZ, USA

problem #103

Jun 172016

Focus

  • 78,000 miles
Rear passenger door on driver side will not latch in the closed position. Required door to be secured with rope from the inside to prevent door from opening while operating vehicle. Vehicle is now susceptible to theft of contents or vehicle itself since door will not secure in a locked position.

- Bedford, TX, USA

problem #102

May 222016

Focus

  • 73,000 miles
This complaint is for a second door latch malfunction. The first complaint was on the front driver side door (ODI# 10818622 ). this one is for the drivers side back door of the same car. It malfunctioned while our daughter was driving on a highway and it flew open. If there had been a child in the back seat that had taken of the seat belt (we know how children can be) that child would have fallen out.

- New Smyrna Beach, FL, USA

problem #101

Jun 122014

Focus

  • 40,000 miles

A D V E R T I S E M E N T S

Two of the doors on my 2012 Ford Focus flew open when driving in separate incidents. I had to get each fixed individually for $500 each.

- La Verne, CA, USA

problem #100

Jun 092016

Focus

  • 34,775 miles
Failed door latch on drivers door. Was pulling out and chime sounded indicating door was ajar. Tried to close but latch was not engaging. Had to drive home while holding the door to prevent it from flying open in traffic. This is my 2nd latch incident in five months. I had the passenger door repaired for the same issue. This should not be happening twice on a car with less than 35,000 miles (or any mileage). Ford needs to address this potentially dangerous situation and issue a recall.

- Palm Desert, CA, USA

problem #99

Jun 052016

Focus

  • 45,000 miles
Door latches not working. First started with right rear door failure, then migrated to driver's door flying open on driver when making a right hand turn. Ford will not cover this because the car is out of warranty.

- Phoenix, AZ, USA

problem #98

Jun 032016

Focus

  • 54,000 miles

A D V E R T I S E M E N T S

Door latches don't seem to be broken but passenger door wont close at all or stay shut. I was driving on the highway when suddenly the door just blew open.

- Las Cruces, NM, USA

problem #97

May 302016

Focus

  • 94,000 miles
This is concerning my 2012 Ford Focus sedan. About two weeks ago as we were departing from peter pepper pizza, on a turn my rear left door opened by itself. My family was on the back and where put in danger if they were leaning against the door or incoming traffic was coming and could have hit the door or my family could have been ejected. Like seat belts I believe door latch failure is a serious safety issue. I drive now with a ratchet tie down that hold both doors together, preventing the door to swing open and cause damage. Now I can¿T drive with my baby car seat and rear passenger seating is useless due to this door latch failure.

- El Paso, TX, USA

problem #96

Jun 052016

Focus

  • 58,000 miles
Came out of the store, loaded groceries into car, opened driver door and got in. Tried to close door and it bounced back open. Attempted to reset the door latch, but the door would not latch. Had to drive the car home while holding the door closed. Door will not close. Shows door ajar warning unless I push it very hard and leave it.

- Clearwater, FL, USA

problem #95

May 282016

Focus

  • 66,000 miles
My wife and 6 year old daughter had gone to the store in our 2012 Ford Focus. When they arrived they parked the car and they both got out of the car - my wife from her side (the drives-side front) and our daughter from her door - the drivers-side rear (left side of the car), where she usually sits. They each closed their doors and went in to do their shopping. When they returned to the car 15 minutes later, my wife got in her driver's-side door (front); our daughter got in using the passenger-side rear door (on the right side of the car), climbed into her booster seat and put her seat belt on. As my wife started the car, she noticed the "door ajar" indicator showing on the dashboard, noting that our daughter's door was not closed properly. After drawing this to our daughter's attention, our daughter tried to close the door but could not get it to latch. My wife got out of the car and tried herself to close the door, but also was not able to get the door to latch. My wife called me immediately and I drove out to meet her. When I arrived, I also tried to get the door to stay latched shut, but was unable. I tried activating and activating the child lock, moving the latch open and closed manually, but was still not able to get the door to latch. I secured the door closed using the seat belt and took my daughter home in our other car, while my wife took the Ford Focus to a nearby dealer. The dealer examined the latch and confirmed that there were no signs of tampering, and then confirmed that the latch had simply given out - much like the latches in the Ford Fusion and Ford fiesta vehicles that had been subject to recall. This is a serious safety concern, and am thankful that the "door ajar" indicator was working, because this defect could have cost us our daughter's life. The dealer installed a new latch, costing us over $700.

- Irving, TX, USA

problem #94

Jun 032016

Focus

  • 62,744 miles

A D V E R T I S E M E N T S

The drivers side rear door flew open while driving. Door latch broken. I had the passenger front door two month ago do the same thing with someone in the front seat at the time this happen. I filled a complaint with your department about it then. Here it happen again & Ford said that there is no recall for this problem yet. What will it take for something to be done with this safety issue. Someone could fall out of the vehicle when this happened, if there was a child in the seat he or she could have reached for the door to try to close it and could have gotten hurt with the door or even falling out of the vehicle and maybe lose there life. What about if the vehicle was involved in an accident & the door did not stay closed? the person at that door could be ejected from the vehicle and lose there life also or become disable for life because of this problem. Never mind the cost to fix this problem to the consumer because the parts are not cheap to repair. The last door latch I had to pay $239.17 for the part & had the car down for several days while I waited for the part to come in because its not an item that the dealer stocks locally. I am a mechanic by trade my whole life which puts me in the business for over 45 years. What about people that have to pay someone to fix this problem because they are not capable of doing it them self. The cost is quit high for a defect in the vehicle that should have a recall. Ford has recall for other models with the same problem with door latches that wont latch closed.this is in reference to a 2012 Ford Focus sel model.

- Miami, FL, USA

problem #93

Jun 022016

Focus

  • 86,125 miles
Driver rear door will not latch. When trying to close rear door latch will not engage and keep door closed.

- El Paso, TX, USA

problem #92

Apr 222016

Focus

  • 57,500 miles
Driver's door latch failed, causing the door to remain unlatched and swing open freely. I had to tie the door shut in order to drive it to the dealer to be repaired. The repair cost me $585.70. Ford has been making cars for over 100 years, literally all of which have had doors. You would think that they would have a solid design for a door latch by now. Luckily this happened to break when the car was parked, but I imagine it could have caused an accident or injury if it had happened while the car was driving. I still have three other doors with presumably the same faulty latch design - how long until those fail as well? I now have to carry a rope in my trunk in case it happens again while I am away from my home.

- Orlando, FL, USA

problem #91

May 242016

Focus

  • 89,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the rear driver side door latch became inoperable. The vehicle was taken to the dealer where it was acknowledged that the drivers side rear door latch had failed and would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. The VIN was not available.

- Chandler, AZ, USA

problem #90

May 302016

Focus

  • 60,000 miles
As I was commuting to my job, I was making a right turn off of us highway 1 and the driver's door flew open. I had to hold my door closed the whole drive to my house to have my dad look at it and tell me one of the latches is broken.

- Vero Beach, FL, USA

problem #89

May 292016

Focus

  • 57,000 miles
My vehicle was parked in the driveway when I opened the rear driver-side door to put my daughter in the back seat, continued to shut it, and the door would not shut. If pushed completely in, it would slowly swing open after removing my hand from the door. The door will not latch and is now being held shut using bungee cords in my backseat. This is a huge safety!!

- Palm Bay, FL, USA

problem #88

May 272016

Focus

  • 38,000 miles
While driving on the interstate 275 in pinellas county the drivers side rear door flew open the interstate was curving towards the right. My speed was 65 mph and my 19 month old son was in his car seat directly next to the door. The door slammed back into him causing the sun shade visor to fall off hitting him. The door now will not stay latched and I've had to tie it shut and move my sons car seat.

- Clearwater, FL, USA

problem #87

May 222016

Focus

  • 47,700 miles
After backing out of a parking spot, my "door ajar" signal came on, I reopened and closed and my doors and noticed that my driver side door was not latching. After looking into this problem, I've learned that many 2012 Ford Focus' have this issue. The dealership insists that there will not be a recall on this issue, but I object. Someone could have been seriously hurt in this incident.

- Jacksonville, FL, USA

problem #86

May 222016

Focus

  • 113,000 miles
The passenger front door wouldn't close on 5/22/16 when my wife and I were leaving to drive 25 miles East into town from our home in tonopah AZ. I taped the door up on the same day and we got a ride into town to our bible meeting and then to the store. On 5/24/16 I took our Ford Focus into jones Ford in buckeye AZ to have their service department look at it. While I waited I went online to see if this issue we had with our door has been an recurring problem with this model and found a story that cbs5az covered back in September of 2015 of many AZ residents having this same issue and not just in AZ. These doors on this vehicle can pop open at any given time w/O warning, that's very dangerous and someone can lose their life. Jones Ford told me there are currently no recalls or help from Ford motor, so I phoned Ford motor from my cell right away and contacted their customer service. I was able to make my complaint and I was given care #cas-9558178 and told that a request for financial assistance on my behalf would be put in to pay the $600 bill, but no guarantees and if I paid out of my own pocket to keep the receipt in case Ford does do a recall. I drove this dangerous unpredictable car home and took the tape off and rolled the windows up and pushed the passenger front door as close as it would stay. I feel Ford should either buy back this dangerous vehicle and let me choose a different product and or make my monthly payment until I can drive this vehicle that's not safe. Why should I make a payment on something I can't drive or better yet, if any dealership who knowingly sold these units to people w/O disclosing these facts regarding the possibility of the doors just popping open w/O warning, they should be forced to buy these vehicles back and give me and other customers our deposit and every monthly payment we've made. Any door can pop open!!!

- Tonopah, AZ, USA

problem #85

May 182016

Focus

  • 68,452 miles
Takata recall. Started my car and shut the door I noticed that the drivers door would not shut.

- Austin, TX, USA

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