Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
42,117 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus electrical problems

electrical problem

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2012 Ford Focus Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #126

Jun 052015


  • 10,000 miles


The contact owns a 2012 Ford Focus. The contact stated that there was a random failure in which the various instrument cluster gauges flashed and the vehicle stalled. The vehicle was taken to a dealer more than five times, but they could not duplicate or remedy the failure. The manufacturer was notified and provided no solution to the dealer for months. The vehicle was not repaired. The approximate failure mileage was 10,000.

- Burbank, IL, USA

problem #125

Jun 292015


  • 34,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 55 mph, the driver side door opened independently without warning. In addition, the contact stated that the vehicle lost speed and then stalled as the instrument panel illuminated. The vehicle was taken to a dealer where it was repaired under an unknown manufacturer recall. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000. Updated 04/13/16

- Acton, MA, USA

problem #124

Jul 012015


  • 37,000 miles
The contact owns a 2012 Ford Focus. While driving approximately 55 mph, the driver side door unlocked and opened and the vehicle stalled. The contact was able to pull the vehicle over. The vehicle was towed to the dealer where it was diagnosed that the computer system needed to be updated. The vehicle was repaired, but the failure recurred. The contact inquired about returning the vehicle. The dealer was not willing to repurchase the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 37,000. Updated 04/14/16

- Acton, MA, USA

problem #123

Nov 112015


  • 16,700 miles


Transmission is erratic, you do not know what it might do. It has a shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low. Brakes are making a growling noise when coming to a stop.

- Poplar Grove, IL, USA

problem #122

Jan 142016


  • 47,000 miles
I drive a 2012 Ford Focus. I bought the car used in January 2015. In the fall of 2015 my car began jolting every time I put pressure on the gas, this was alarming. When it became worse, I bought the car to a Ford dealership, and came to find that the transmission was recalled. To fix this Ford had a strict protocol to fix the transmission in a 3 step process. The mechanics are only told to do step 1, and then if the problem persists months after the repair, continue with step 2 and so on. The transmission started jolting again a few months later, this time worse. I have been waiting a month for the Ford dealership to get that part that will "fix" my problem, while I was assured the problem would not get worse. In that time a piece in the exhaust has also been recalled, neither one of my windows in the front two seats will go down, and the jolting has become incredibly unsafe. There have been two occasions where my car has just come to a completely alarming stop while driving up to 20 mph, on a busy two lane street. I take this street everyday to and from work. There is no other option. I avoid the highway completely now. I feel completely unsafe and on guard at all times while I am driving this vehicle. Because of my experience wth this car in only a year I will never purchase a Ford vehicle ever again. I regret ever driving it off of the lot. I am only 25 years old, and can't afford to trade this in right now, and that is all I want to do. It is not a nice feeling to have a pit in your stomach every time you buckle your seatbelt.

- West Roxbury, MA, USA

problem #121

Dec 132015


  • 1 miles
Parking aid malfunction error: While driving 65 mph on a 3 lane hwy, the parking aid malfunction error appeared which caused the car to completely shutdown. Fortunately I was able to coast to the side of the road with no power steering, no power brakes without engine power. Pam message kept appearing and car would not start. Vehicle had to be towed to dealer. Ford is aware of this problem and fixed the vehicle under warranty via tsb# 15-0101 3068 W40. Ford even extended the warranty for the transmission control module to 10 years 150,000 miles. To have a car completely shutdown while driving 65mph on a 3 lane highway is very dangerous and life threatening. Especially on a highway with cars whizzing by at 60-70 mph. Why isn't this tcm problem under recall" does someone have to be killed before any action is taken"

- Downingtown, PA, USA

problem #120

Aug 052015


  • 107,000 miles


The contact owns a 2012 Ford Focus. The contact stated that the engine stalled without warning on two separate occasions. The vehicle failed to restart and was towed to the dealer. The dealer had not diagnosed the failure. The manufacturer was made aware of the failure. The vehicle was no repaired. The failure mileage was 107,000.

- West Point, MS, USA

problem #119

Aug 102015


  • miles
While driving, the "driver side door open" alarm chimes, the lights flash on and off and the doors will not remain locked. They unlock and lock on their own while driving.

- Madera, CA, USA

problem #118

Aug 202015


  • 73,000 miles
Vehicle moving transmission disengages gear vehicle needs to be restarted to reset transmission, veh stopped at traffic control device light, stop sign, railroad crossing transmission disengages gear. Veh needs to be shut off and restarted to be able to move. Veh in said situation refuses to actknowledge park signal so. That it can be restarted.veh has been in motion and had this happen veh has been stopped and this has happened this is on going.

- Mastic, NY, USA

problem #117

Oct 012013


  • 40,000 miles
This car has been a lemon. Ford has attempted to "fix" the repeated issue I am having with this car stalling out unexpectedly due to transmission failure. Ford replaced the tcm but the car still is unreliable. The service advisor at the O'meara Ford in Colorado told me that this car is a lemon and that he has not seen a product from Ford this bad in many years. He also said that he has advised his family to not ride or drive one of these cars as they are unsafe and dangerous! this car has stalled out while I am trying to make a left turn, in the middle of the highway, and in many situations that have compromised my safety and the safety of my fellow motorists. I feel that Ford needs to buy this car back and replace it as it is clear that this car can not be fixed in any lasting way. I ask NHTSA to please step in and investigate these dangerous cars before someone gets killed! I absolutely hate my Ford and will not by another.

- Denver, CO, USA

problem #116

Oct 252015


  • 73,000 miles


I have had the horn fail to operate several times, the panic mode somehow gets triggered and when I can finally stop the horn from blowing, the horn will not function under normal conditions afterward. It presents a very dangerous situation to deal with.

- Solon, OH, USA

problem #115

Oct 212015


  • 66,000 miles
I have a problem with the clock spring, connects power to the steering wheel controls, cruise control, sync, and more importantly the air bag. I have already had the clock spring replaced 2 times, I need it replaced again. Driving down the highway the cruise control will just shut off at times, I can be in the middle of a lot of traffic. My biggest concern is that the airbag may not work if I am in a crash. Ford says they don't have a clock spring problem, but again I need it replaced for the third time. I have problems with cruise control many times per day.

- Danielson, CT, USA

problem #114

Aug 162015


  • 75,000 miles
Car jumps from 2000 RPM to 7000 RPM immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle. At highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway. Automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me. Steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic. Car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.

- Washington, DC, USA

problem #113

Oct 022015


  • 62,000 miles
I purchased a Ford Focus may of 2014, with 30,000 miles on it. I had a factory warranty up to 60,000 miles on it. I am now at 62,000 miles on my car and the latch on my driver side door broke and my door flew open while driving on the freeway at 70 mph. If I were not wearing my seatbelt, I would have flown out of my car to my death! since then, I have had to bungie my front doors shut, leaving me no access to get in and out of my car safely, having to crawl in my backseat. I need this fixed asap and I am not paying to get it fixed with so many Ford breaking down.

- Laveen, AZ, USA

problem #112

Sep 162015

Focus 4-cyl

  • 4,400 miles
My car only has 4500 miles! the cars transmission is junk! the car is not safe to drive period! there is a recall on the transmission! on the city streets, I have ruined two 700 wheels trying to park on a hill! the car will not hold in drive or reverse! I had a highway patrol car behind me at a light, I was going right, there was a slight upgrade. When I took my foot off the gas the car rolled backwards in drive, and hit the highway patrol car! he pulled me over with his mic. "driver pull to the right and stop! driver, turn off your car and put your hands out side the window! had his hand on his gun! thought I was drunk" I told him that the car rolls in drive and reverse! I tried twice to have Ford buy back this dangerous car! the highway patrol officer believed me and told me to report it to Ford! he said what if there was a person behind you, and you pined them between us? I told me to report this to you! now I have a mint car in the garage! I won`T drive it! I won`T sell it and pass the problem to someone else! beside the price on these cars has crashed because of the recall! Ford can`T fix it! I want my money back! I have a mint top of the line Ford Focus sitting in my garage! Ford can`T fix it and wont give me my money back! they won`T even tell me why? please help! these cars are dangerous to drive! I have been ripped off by Ford! first and last Ford I ever buy! my daughter has owned two of these focuses they both did the same thing! she was afraid to drive them! she left the car at the dealership and left! she now has a 10K charge off on the car! this is bs! I want all my money back! Ford has a dangerous car out there and I am going to expose them! I own wild rods, I am 60, adult driver, no tickets! why should I have to keep this dangerous car I can`T drive and they can`T fix" please help me! I have a car that costs me $400 a month, I can`T drive! thank you!

- Granada Hills, CA, USA

problem #111

Jul 012015


  • 90,000 miles
The vehicle has 5mph auto door locks. When you initially take off the doors are supposed to lock when the vehicle reaches 5mph, the doors are locking at 5mph but the horn blows twice distracting other drivers and its not supposed to do that. It started this about July of 2015 and continues to do this intermittently.

- Salem, IN, USA

problem #110

Sep 262015


  • 88,000 miles
Shuttering, no power to wheels, very slow and suddenly engaging, excessive clutch slip, lost reverse. Engine light came on. I was trying to cross traffic, at the stop sign I proceeded to go across traffic to the median turn lane. Car would not engage gear, when it did it was very slow and no power even with gas mashed to the floor. All this time I had cars approaching me from the South bound lane, very dangerous and scary. I then decided to just make a right hand turn and get off the road, which was hard because the electronic power steering assist in this car went out months ago with still no recall on this defect. I turned right down a side street and tried to turn around only to find out I have no reverse gear now, I am so over this lemon of a car. Buyers beware, stay far far away from Ford products especially this model car. Ford touts that they are committed to safety, I find that hilarious. Why on earth would you let a vehicle with the track record this model has with steering going out and transmissions just quitting when they want to, to still be on the road" a life threatening danger to the driver as well as anyone that is sharing the road with the vehicle. The next day, engine light gone, car shifts normal?????? vehicle is at Ford now, they have a recall to re-program the transmission control module"

- Crystal River, FL, USA

problem #109

Oct 102014


  • 103,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer twice where the transmission control module was replaced. Weeks later, there was an abnormal noise coming from the radio and it randomly failed to work. While driving, the steering wheel seized and the contact had to apply force to the steering wheel each time the failure recurred. The contact also mentioned that the eps warning light illuminated. The manufacturer was notified of the failures. The approximate failure mileage was 103,000. Updated 11/12/15

- Baltimore, MD, USA

problem #108

Sep 132015

Focus 4-cyl

  • 67,542 miles
The transmission clipped as to a 4th replaced faulty clutch while backing into the garage. The car jerked backwards out of know where and hit the side of the garage while backing in to park. The rear fender, bumper and parking aid sensors are now damaged thank you to a faulty transmission and clutch. I am tired of not feeling safe with my daughter in the car.

- Pittsburgh, PA, USA

problem #107

Sep 192015


  • 56,500 miles
I have a 2012 Ford Focus sel sedan. I was removing some items from the back seat and upon closing the right-hand rear door the door would not latch. Tried locking the door remotely before closing. No effect. Tried jogging the door latch mechanism to see if it was stuck somehow. No effect. I have to tie a string to the door handle from the inside around the front passenger headrest in order to keep the door closed! to add insult to injury, the front-passenger door latch mechanism failed less than a week ago! a replacement part is on order for it from my local Ford dealer. Fortunately, the front door will stay closed if it is locked before closing it, but this is still a ridiculous component failure.

- Fresno, CA, USA

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