Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,658 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus miscellaneous problems

miscellaneous problem

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2013 Ford Focus Owner Comments (Page 1 of 3)

problem #54

Dec 152012


  • miles


I purchased a 2013 Ford Focus SE for my daughter back in 2012, and after a few months of driving the vehicle, she started experiencing some issues with the transmission/clutch. Whenever she stops at a stop light and tries to accelerate at take off, she feels jerking, and hesitation when driving. We took the car back to the dealership and was informed there had been issues with the vehicles dual clutch that was redesigned on the car. The clutch was replaced and deemed okay to drive per dealer. We picked up her vehicle and everything appeared to be running smoothly, until a few months later she started having the same issues. This time the car started to jerk more often and was getting worse. We took the car back to the dealership, car was placed on computer and we were informed by the service advisor that no issues were found. We were then sent on our way and were told that this would be an ongoing issue with this vehicle due to the change in the new clutch design. My daughter has had her vehicle for a little over 2 years now, and we are still going through this problem. The engine light is now coming on while she is driving. This vehicle is unsafe and could cause someone to get seriously hurt while driving in traffic. Something needs to be done to get these vehicles off the road, since the problem is not able to be corrected at our local dealerships. This is very frustrating and I feel deceived that this information was not provided at the time of purchase. I myself drive a Ford and never have experienced anything like this before, but I think after my experience with her car, I wont be returning to a Ford dealership anytime soon!!!

- Farmersville, TX, USA

problem #53

Oct 242016


  • miles
The powershift transmission contains one or more design and/or manufacturing defects that cause problems and unsafe conditions, including, but not limited to, suddenly lurching forward, delayed acceleration, and sudden loss of forward propulsion. The transmission has a very sluggish shift between the first and second gears and the upshift bogs down like the vehicle might stall and erratically shifting in second and third gear as well, continue to experience transmission defect, including, but not limited to, bucking, kicking, jerking, harsh engagement, and delayed acceleration and lurching. This is a serious matter that needs to be addressed before this defect causes fatalities.

- Nogales, AZ, USA

problem #52

Oct 052016


  • 84,000 miles
Problem with the transmission has a very delayed shift from 1st gear to 2nd gear and it is an automatic. Can hear the gears slip and grind when trying to change lower gears... especially going up any type of hill.could cause a wreck when pulling off a side street to main road or when going up a hill it can't almost feel like the engine is going to drop out the bottom of the car and the car to rolling backwards.

- Charleston, WV, USA

problem #51

Sep 052016


  • 50,000 miles


Many problems with this Ford Focus.1st problem I had was a year after I bought the vehicle the fuel pump was leaking.I notice because my car was parked and it smelled like gasoline inside the vehicle.2nd incident happened a year later. I was driving home from work when car just shut off on the road. I was so scared.I was in notion barely move to the side of the road on rt 50.that was so scary I could have died.I had to tow the car to get serviced at sheehy Ford. They gave me the car back again and it happened again on the road on my way to work. At that time I towed it again but to koons falls church.looked at the vehicle and didn't find anything either until I got upset and they told me to go for a test drive with the mechanic and it happened while on the test drive. The mechanic stated to keep the car running so he can plug in the machine that reads the problems on the vehicle. He also stated that once you turn of the car and you turn it back on that it would reset it self and that's why they didn't know that tcm or tmc control needed to be replaced. This was very scary for for the passed 3 weeks I have been dealing with a static /popping noise /sound that comes from the vehicle when I'm driving & when the vehicle is parked, the key is out the ignition.I took it to sheehy since that's where I bought the vehicle. They provide the worst service on the vehicle. Bcuz they had my car for 4 days and didn't provide me with a loaner and had the audacity to tell me that the master tech was on vacation and I would have to wait still with no loaner vehicle.the radio is completely off and they want me to pay out of pocket to fix has just given me problem after problem is manufactured problems.I had so many safety issues that scared shutting off on the road and now making loud popping/ static noise where I thought I might be electrocuted.

- Annandale, VA, USA

problem #50

Jan 012016


  • miles
I have heard there is a recall on the door latch on the back door. I have heard nothing from the company I bought the car from.

- Shawnee, OK, USA

problem #49

Sep 092016


  • 37,000 miles
One Dec 24 2015 driving down the freeway my car had full loss of steering, the engine light came on, the pedals stopped working and I nearly crashed the car. After pulling off the freeway I turned the car off and it would not start back up. Moments later I could start the car, I ran a vehicle health report to prove to Ford that something had happened. I then drove my car which was stuck in 1st gear to my destination. The steering was very heavy, the pedals were not working well at all. After leaving it parked for 30 minutes I turned the car on and the check engine illuminated, but the problems had cleared. This feature is very deceiving, as some may assume the car is now safe. I took the car in for repair, and they simply reprogrammed the car. I continue to this day to have transmission issues, and have had the clutch only replaced one time dispite bringing it to them constantly for repair. In January of this year my cars clutch and transmission failed, the car seemed to make a loud acceleration noise and then become forced into 1st gear. This made steering heavy or hard, & the pedals not work with the usual weight on them. I drove my car to Ford like this, stuck in 1st to show them finally that the whole time I knew something was wrong. My various other complaints of this vehicle include regular acceleration between 1st and 2nd gear, there is the standard shudder. In addition, my visiting family became stuck in the back seat with indoor latches not working - the child locks were off. I feel as though I was sold a "dud" car & that the salesperson lied to me about the transmission. If I had known it was an "electronically controlled manual car" I would not have purchased it. Now I can't get my car appraised, no dealer is willing to buy this car form me. Kbb states my current value is at around $9000 and 12 months ago I paid $16000, close to $17000 including financing

- Raleigh, NC, USA

problem #48

Feb 072016


  • 37,000 miles


The automatic transmission slips when shifting gears, most noticeably the lower gears but it has happened with higher gears on occasion. The automatic transmission also "spudders" or "chugs" when acceleration is applied, and does not matter how aggressively or gently the acceleration is applied, it still struggles, sometimes hesitating, or sometimes "chugging, " then usually slams violently into gear. These occurances are ongoing and are most prevalent when accelerating from a stop or from slow speeds.

- Milwaukie, OR, USA

problem #47

Jan 152015


  • miles
I was trying to trade in my car and when I came outside to start it up it wouldn't do anything and the car was towed to the nearest dealership. In addition, I have always experienced idoling and jerking when taking off which seems like transmission problems because I have had experience with that issue. Currently still have the same issues jerking and idoling when taking off. When my car experienced the electric problem was in 2015 and it had about 30 to 40,000 miles on it but the jerking and idoling have always occurred and I checked the recall before and they told me there wasn't a recall.

- Houston, TX, USA

problem #46

Aug 202016


  • 44,500 miles
Rear door latch and locking system fails to latch or lock doors. Safety issue and cannot be driven due to doors not latching shut rear doors flying open.

- Myrtle Beach, SC, USA

problem #45

Aug 202016


  • 28,752 miles
Moon-roof exploded outward from fully closed position, traveling on I-5 N, 4:42pm sat 8/20/16 at dupont wa. Glass exploded outward and glass debris was witnessed exiting out and away from the roof through the rear view mirror. There were no vehicles in front that could have caused any road debris to cause an impact or chip or ding.

- Covington, WA, USA

problem #44

Jul 292016


  • 52,000 miles


Since the first week of purchase the car has had trans failure. It has been in and out of the shop at least 4-5 times for repairs with no avail.. the transmission shudders, makes loud grinding noises, stalls, loses power then violently jerks when accelerating. Because of this many times I have narrowly missed hitting other cars causing an accident. I drive everyday with fear and anxiety, this car is downright dangerous. To top things off, suddenly, my rear drivers side door will not stay shut, . it appears that the latch is broken even though I rarely if at all open or close this door. There are so many issues with this car. Ford should be ashamed for this atrocity they brought upon their customers.

- Coachella, CA, USA

problem #43

Jul 292016


  • 75,000 miles
Driver's side door latch, cannot shut door, had to hold it driving to the dealership. Huge liability exposure. I understand there have been numerous safety recalls, but was told by service this vehicle not one of them? excuse me, this is absolutely a safety issue. I have had several vehicles over the years, and never had this problem. Vehicle was bought certified used, we purchased best warranty, but this and a few other items not cover. I am appalled that something I consider a safety issue would not be covered. I work in the insurance industry as an adjuster. They want to charge us $482...

- Gilbert, AZ, USA

problem #42

Jul 282016


  • 10,000 miles
The transmisson studers, grind, lags, and is unsafe. The car has done the sence ive had it and its been to the shop and was told to drive it and it will get better with time and guess what it gets worst. Heading to the dealer to let them look at the Ford Focus again Wednesday. I already know what im going to be told about the transmission but I cant help but thing how can Ford get away with selling a automobile to the public that has all of the issues that are unsafe and can get people that are or where Ford lovers hurt or even worst killed. Ford should atleast do a buy back for a poor product like some of there competitors have.

- Washington, DC, USA

problem #41

Jul 272016


  • 40,000 miles
When accelerating from first to second gear the car will shudder like it wants to stall. It seems to happen the most when there is any kind of extra weight in the car, when accelerating from a stop, and when going uphill. It will be fine for a while then all of a sudden it will do this every time I try to accelerate. The car only has 52,000 miles on it and definitely shouldn't have this kind of a problem

- Pawcatuck, CT, USA

problem #40

Jul 242016


  • 66,000 miles
Driver side door latch broke and door opened up while driving. I was forced to drive the vehicle while holding my door shut and clutch shifting in order to get it to the dealership. The first dealership was unable to service it until August 25th 2016 (red mccombs Ford West). So, I was forced to drive it 16 miles on the freeway to northside Ford in san antonio. Because it has exceeded the 36K mile warranty, the repair bill is quoted at just under $700 because the "door latch mechanism failed" and needs to be replaced. I'm blessed this did not happen while turning right or had it been the rear passenger door with a child. I've read many reports about failed door latches with Ford and not sure why this isn't being recalled and why Ford isn't willing to put the safety of their customers first. Not to mention $700 to replace a faulty door latch which put me at risk for a major injury. I hope no one is seriously injured until a recall is finally honored. I feel like a grave injustice has occurred with Ford's unwillingness to put myself and others' safety first. The vehicle is currently at the shop waiting on parts and them to be installed. I will have a statement once I retrieve my car.

- San Antonio, TX, USA

problem #39

Jun 212016


  • 83,000 miles
2013 Ford Focus left rear passenger door opened suddenly during drive. Will not stay shut and is in open unlocked position. May be related to child safety lock mechanism, as a child is often in backseat. Currently tied shut so not to open. Similar cars are under current recall for similar issue. Also, dealership denied fixing problem issue, per Ford.

- Little Rock, AR, USA

problem #38

Jul 012016


  • 55,300 miles
I returned home from work and parked in my driveway. I exited the vehicle and attempted to close the drivers door. It would not stay shut, I examined the door to look for an obstruction and found none. The door latch would not engage to keep the door shut. I tied a rope between the two front door handles so I could drive the vehicle to the dealership to check on getting it repaired under my extended warranty. The service writer told me that he's seen plenty of these instances of the door latch breaking and not staying closed and that it is not covered under the extended warranty. I was told it would cost around $500 to fix. I asked if they have upgraded or redesigned the part because of all of the issues he said people are having with the door latches and he told me that the part number has not changed so it is probably the same.

- Phoenix, AZ, USA

problem #37

Jun 082016


  • 57,000 miles
After 57,000 miles the clutch pedal assembly failed on my 2013 Ford Focus St. The actuator rod is plastic and it just snapped off. The factory replacement part has a metal actuator rod, so the company must know that the original part was defective. I could picture this causing a crash when the clutch doesn't operate properly. Ford says that there is no recall on it at this time. Seems like a pretty serious design flaw to me. With labor and parts it cost over $300 to repair. I have the defective part available for inspection.

- Salem, UT, USA

problem #36

Jul 052016


  • 48,000 miles
I was taking a turn in my Ford Focus about 35 mph in a residential area and the door flew open. I pulled over to make sure there was nothing in the door to prevent it form staying closed, I found nothing. I started to drive again and had to drive holding my passenger door closed. I brought it immediately to my local Ford dealership and was charged repair for the door latch through my extended warranty.

- Palm Coast, FL, USA

problem #35

Jun 142016


  • miles
I purchased this car septmeber of 2015 with 39,000 miles, just about two weeks ago this car has been acting crazy and it's dangerous. When I seemed to turn it on and put it in reverse it does not want to go just stay stuck. So then I turn it off to restart everything and it does not want to turn on. Or sometimes it'll go reverse but then I shift it to drive and it stays stuck on drive. Or sometimes as I'm driving in the highway the gears start to slow down on me. This is such a horrible experience and I know it's a recall on my car so I have an appointment July 6th to get it checked I hope they can get it fixed.

- Kingwood, TX, USA

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