Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
48,969 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion body / paint problems

body / paint problem

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2012 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Dec 102013

Fusion 4-cyl

  • 24,300 miles


All 4 center caps/hub caps were loose and 2 fell off while I was cleaning the tires. Ford dealership replaced all 4 plastic center caps. Part number 9E5Z 1130A.

- Carlisle, PA, USA

problem #5

Nov 112012

Fusion 4-cyl

  • 7,200 miles
I was wearing my seat belt hit head on driver front by another driver going approx 45mph, clear conditions. Collision forced off road and I hit parked SUV with my front passenger front. No airbag deployment occurred during either hit, self belt did not lock, I was forced upward hitting my head on inside roof handle above driver door, then thrown forward hitting my chin on steering wheel. I was knock unconscious for 3-4 minutes, fractured front tooth, dislocated jaw, suffered optic nerve injury, concussion, back and neck injuries. I was transported to the hospital. The initial body shop report did indicate the air bag modules had to replaced. The vehicle was totaled after it was determined the repairs cost more than the vehicle was worth. Damage include entire front end, hood, broken, windshield, radiator, engine, underbody, driver door, rear door rear bumper and roof. Air bags were still intact. Pictures were taken at accident scene, towing facility and at salvage yard. I still suffer from the injuries and am currently on ssi unable to work.

- Clarkston, MI, USA

problem #4

May 032014

Fusion 4-cyl

  • 32,926 miles
This particular automobile has a factory installed rear deck lid wing. It is secured to the deck lid using four bolts through the skin of the deck lid. The bolts are each bonded into a plastic plug, and each plug is then bonded into the plastic structure of the wing. The car was parked at the time of the incident with an open rear deck lid. When the rear deck lid was closed, the bolts securing the end of the wing at the driver's side separated from their plastic inserts, resulting in that end of the wing being no longer secured. Had this incident occurred when the car was at speed, the result may have been complete separation of the wing from the car. Anyone traveling behind the car with this occurring would certainly attempt evasive action, with the potential for having or causing an accident. Ford has many vehicles on the road with this wing configuration, and this design method for securing their wings to their cars requires NHTSA investigation.

- Mims, FL, USA

problem #3

May 112014

Fusion 4-cyl

  • 25,000 miles


At a very low speed, while pulling into a parking space, vehicle unexpectedly accelerated while lightly breaking and would not stop causing impact to another car.

- Niagara Falls, NY, USA

problem #2

Aug 162012


  • miles
The driver's side inside door handle has broken twice and cut my finger twice in less than 36,000 miles of driving the vehicle. I can only barely open the door now. I bought the car new. The door handle plastic is too weak to open the door and when it flexes the chrome plating splits open and cuts the driver's fingers when attempting to open the door. The door is an emergency exit. The door handle should never break in the lifetime of the car. The external door handles are all plastic as well and could also easily break. Don't call. I won't get any messages.

- Cedar Rapids, IA, USA

problem #1

Jul 142012


  • 10,000 miles
Handle doesn't return fully to neutral position. When lock is engaged door can still be opened.

- Saint Peters, MO, USA

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