My son was driving & preparing to stop at a stop sign. It was a road he was very familiar with. The brake pedal went to the floor. He attempted to slow the vehicle & turn the corner by swerving up an embankment slightly. He realized it wouldn't slow. He pumped the brakes several times with no brake response. He chose between a garage & a tree to stop the vehicle. He headed for the tree. In insurance investigation, brakes functioned normally. Severe undercarriage damage had been repaired less than 2 weeks prior to the accident. Police were called to accident scene & filed report. There were no skid marks at the scene. The speed was estimated at 35-40 mph - within/lower than speed limit. Consumer states that the vehicle was totaled in the accident. Insurance company is moving vehicle to a salvage pool. They conducted an investigation and looked at the ABS/hcu and determined that the brakes did not cause failure.

- Edinburg, VA, USA

This references tracking no. 11246006. For the second time, Nov. 29, 2019, my brakes failed. Ford Fusion 2012, 40,100 miles. I was parked in a garage - started car, put in drive and all failure lights came on and no brakes when I used the brake pedal. My invoice for $3,200 to repair stated "inspected and found that ECU and hcu both have internal failure not allowing computers to control respective components.... per pin point test." I believe this failure is a result of defective parts on the Ford vehicle. This car has only 40,000 miles -- it should not have a failure of this magnitude. I believe I should be refunded the amount I had to pay for repair. P.S. after paying $3,200 for the repair, I was presented with a car that had so many leaves all over the car, I had to use my snow removal wand to remove the leaves before I could see out the windows -- this is not acceptable. They had my car for 12 days to repair??

- Alexandria, VA, USA

If I hit a large bump or going down a rough road if you go to hit the brakes it's like they aren't there and the brake pedel goes all the way to the floor with a little brake at the floor, you have to stop and turn the car off and pump the brakes a few times and then they are ok, it also happens when the ABS works, I think the problem is in the ABS valve assembley they recalled the 2008 to 2011's for this problem but not the 2012's

- Zeeland, MI, USA

On September 26, 2014, I was involved in an accident as we were driving on a city street to where my passenger seat belt did not work upon frontal head on impact or my airbags didnt go off causing me to collide into the dash board. This caused ligament tearing in my right hand/shoulder as that was the initial impact. Now I have to continue to suffer from limitations on the use of my right hand/shoulder complications. For the brake issue beginning December 1, 2019. It has come up that the emergency brake is sticking and tearing through my brakes as I am driving on the street or even highway causing it to smoke around my back tires. I nearly lost my life once, and do not want it to happen again, but when checking brake recalls it's only up to a 2010 model and I have a 2012 model. This issue has caused the padding on my breaks to completely disappear leaving me unable to come to a stop.

- Albuquerque, NM, USA

The contact owns a 2012 Ford Fusion. When the vehicle was taken to have the oil changed, the mechanic heard a winding sound coming from the transmission. While attempting to accelerate, the vehicle hesitated and exhibited a jerking sensation before accelerating. Westfield Ford (located at 6200 S la grange rd, countryside, il 60525, 708-354-8600) heard the winding noise under the hood and diagnosed that there was a default with the parking brake and rotors. The vehicle was repaired, but the failure continued. The manufacturer was made aware of the failure and informed the contact that it would not be covered under warranty because it was expired. The manufacturer provided case number: Cas25108633. The approximate failure mileage was 50,000.

- North Fort Myers, FL, USA

ABS warning light and low brake fluid light on. The lines and master cylinder were replaced and the brakes are in worse condition. Loose and poor response when moving and needing to stop.

- Ridgway, CO, USA

The contact owns a 2012 Ford Fusion. While driving various speeds, extra distance was needed when bringing the vehicle to a complete stop. The contact also mentioned that the steering wheel seized prior to the brake failure. The vehicle was taken to barbee's freeway Ford (4471 E evans ave, denver, co 80222, (303) 584-6600) twice for diagnostic testing, but the failures could not be duplicated. The vehicle was not repaired. The vehicle was taken to big mike naughton Ford (150 S havana St, Aurora, co 80012, (303) 343-1900) for the braking failure, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was also taken to lewis Ford Lincoln of hays (4450 vine St, hays, ks 67601, (785) 625-3441) where the steering module was replaced. The manufacturer was not made aware of the failure. The failure mileage was 54,419.

- Dever, CO, USA

The contact owns a 2012 Ford Fusion. While driving approximately 25 mph, a grinding noise emerged from the rear passenger side of the vehicle. In addition, the ABS, traction control, service advancetrac, and tire pressure sensor illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The calipers and brake pads were replaced by the contact. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

- Waterford, OH, USA

Brakes on 2012 Ford Fusion hybrid completely failed while driving on 8/30/19. My son was driving and was going 30 mph. He used the parking brake to stop the car. I had the car towed to the Ford dealer service department 9/3/19. I am told the 'ABS module' failed. Cost for part is $700. Total repair cost $1400.

- Orange, CA, USA

While exiting from my condo parking garage, when applying the brake, brake lights came on and there was brake failure.

- Alexandri, VA, USA

After my ABS system engaged while driving down an uneven road, my brakes have been soft for about a week now. I've tried to pump them but it doesn't seem to do anything and I need extra distance to brake than I normally would. Also, when the ABS system engaged the brake pedal went straight to the floor. This has happened before when I was driving through snowy conditions this past December. The ABS engaged and then the brakes were soft for a week. It finally just somehow fixed itself.

- Clovis, CA, USA

Brakes began to feel spongy. I had a small accident when I could not brake causing damage to another's car. Replaced the brake pads, had the system bled but now I have no brakes. I have no brake pedal at all. Replaced the master cylinder, front calipe, brake booster, and brake still have no brake pressure at alll.

- Accokeek, MD, USA

While in motion on a city street, the ABS light, the red brake light, and the traction control light illuminated on the instrument panel. Brake pedal engagement requires more travel to engage the brakes. The vehicle was taken to a Lincoln dealership for repair. The dealer noted that the ABS module failed. After a close inspection, it was determined that the ABS module had failed due to brake fluid contamination. The ABS module was replaced, but I'm concerned more with the apparent cause, which appears to be the degradation of the ABS hydraulic control unit (hcu), where the ABS module attaches to. The ABS module should have zero fluid contamination. It would seem that the replacement ABS module will fail from the fluid ingress contamination again. Please review attached photos and receipt. Thank you.

- Plymouth, MI, USA

The emergency cable on the left side I hung up causing the brake to wear out prematurely

- N. Patchogue, NY, USA

The contact owns a 2012 Ford Fusion. While driving approximately 15-20 mph in inclement weather, the brake pedal was depressed, but failed to slow the vehicle down within a safe distance. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The brake pads were replaced three additional times. Additionally, the contact stated that the seal around the windshield failed and water leaked from the windshield down behind the dashboard. The contact stated that an appointment was scheduled to have the vehicle repaired; however, a loaner vehicle would not be provided. Several unknown dealers and the manufacturer were called and informed of the failure. The approximate failure mileage was 40,000.

- Saddlebrook, NJ, USA

Brake pedal will go all the way to the floor and not stop the car. At times the ABS will appear to activate. This could be on dry pavement or ice road surface. Has been in the service shop several times and still no solution. This car has under 60K miles.

- Tower, MN, USA

I was driving the vehicle on a city street when the break ABS light came on. Took it to the Ford dealership and they informed me that the hydraulic control and the electric control where in need of repair at a total of $2749. This is a weird issue that seems like it should be recalled. The car was working perfectly and I have gotten all the tune ups and kept the car up.

- Naples, FL, USA

The contact owns a 2012 Ford Fusion. While attempting to stop the vehicle, the brake pedal traveled to the floorboard and the braking distance was extended. The vehicle was taken to an independent mechanic who replaced the brake pads, rotors, and calipers, but the failure continued. The mechanic diagnosed that the anti-lock braking system was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified. The failure mileage was 94,000..

- Maryville, TN, USA

At 80,000, my brakes failed. It started when I started the car in the morning after it sat in the garage overnight. When I started the car, I put my foot on the brake and then put he car in reverse. My foot went to the floor board to stop the car. Normally, I barely tap the brake pedal for it to stop. This happened twice and I took it to a brake shop. They realized this brake failure happens both going forward and reverse after the car sat for overnight. After research, they realized that this is a major brake problem and suggested I visit a Ford service center since they were not equipped for this type of repair. I had the Fusion towed to my local Ford dealer. After the first diagnostic, the dealer said that it is the hydraulic control unit. I then mentioned to the dealer employee that there are many reports on this vehicle having this same situation and it is under investigation.

- Denver, CO, USA

When I was driving on the paved road about 15 miles per hour I let off the accelerator while engaging a slight curve in the road and the car all of a sudden sped up out of control. The brakes had no effect on stopping the car. So I steered away from traffic ahead and went into an open field. The car got up to around 50 mph, and 60 yards out I hit a 10 foot wide trench by 2 foot deep. The front end hit the other side and the airbag went off. The brakes finally stopped the car about 30 yards from the trench. The decorative front end and the back end was tore off along with miscellaneous brackets. The radiator was pushed up into the hood with no leaks.

- Wichita, KS, USA