Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
47,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

2012 Ford Fusion Owner Comments (Page 1 of 24)

problem #468

Nov 182016

Fusion

  • 119,000 miles

A D V E R T I S E M E N T S

This past Friday, I was driving my 2012 Ford Fusion SE on interstate 64 at about 65 miles per hour and my power steering went out without warning. This is extremely dangerous and it appears Ford is aware of the issue, yet no recall on my car. From my research looks like fix is between $1500 and $2000.

- Hillsboro, MO, USA

problem #467

Oct 122016

Fusion

  • 0 miles
The power steering of my 2012 Ford Fusion stopped working. The message, " power steering assist default, " appeared in the middle of my steering wheel. I can still drive, but very hard to turn wheel. There is a recall for power steering on 2012 Ford Fusion, but because my VIN number wasn't included in cars recalled, I am not eligible for recall. Same year, make and model, but not VIN number.

- Florissant, MO, USA

problem #466

Nov 152016

Fusion

  • 100,260 miles
I was involved in a rear end accident yesterday while coming off the highway offramp. A soda can was under my brake pedal making it impossible to slow down. I rear ended a vehicle stopped at the light, I was going 35 -40 mph. Both vehicles were totalled and I hit my head on the windshield because the air bags never deployed.

- Pocatello, ID, USA

problem #465

Nov 122016

Fusion

  • 81,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the steering wheel failed and caused the vehicle to sideswipe a curb. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

- Bentleyville, PA, USA

problem #464

Nov 232015

Fusion

  • 109,000 miles
The contact owns a 2012 Ford Fusion. While driving at any speed, the power steering indicator illuminated and the steering wheel locked up. The dealer diagnosed that the power steering gear failed. The power steering gear was replaced; however, the failure recurred multiple times. The dealer was notified. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 109,000.

- El Reno, OK, USA

problem #463

Jul 052016

Fusion

  • 89,000 miles
My throttle body is giving me issues. It will hesitate and react as if it will stall on occasion when I am on the highway, it will jerk badly. No engine lights appear on my dash, however I was notified by Ford there is a replacement extended warranty, yet that extension does not cover the initial charge from the dealer to check the throttle body out, which is dead wrong of Ford. I believe they should cover any and all charges regarding this the throttle body. In addition my vehicles rack and pinion or pwer steering sueels alot while in driving, ive check fluid levels and they are normal, yet it will make alot of noise.

- East Chicago, IN, USA

problem #462

Nov 032016

Fusion

  • miles

A D V E R T I S E M E N T S

The steering wheel completely locked up. The steering wheel would not move. I was pulling out of school onto highway.

- Shelbiana, KY, USA

problem #461

Oct 202016

Fusion

  • 85,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the power steering indicator illuminated and the steering wheel seized. The contact turned on the hazard lights and resumed driving. An independent mechanic diagnosed that the power steering sensor failed and needed to be reprogrammed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

- Mckinney, TX, USA

problem #460

Sep 202016

Fusion

  • 62,000 miles
The contact owns a 2012 Ford Fusion. Whenever the contact reversed the vehicle, the steering wheel would fail the next day. The vehicle was taken to a dealer where it was diagnosed that the power steering control module fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 62,000.

- Bakersfield, CA, USA

problem #459

Oct 012016

Fusion

  • miles
The contact owns a 2012 Ford Fusion. Upon recently owning the vehicle, it was determined that there was internal electrical failure with the wires. The wires burned internally near the vent controls for the air conditioning or heating. The contact noticed that smoke emitted into the vents as the failure progressed. The vehicle was taken to a repair shop for diagnostic testing. The vehicle was also inspected by an independent mechanic. The VIN was included in NHTSA campaign number: 15V340000 (steering), but the contact was not notified by the independent dealer from where the vehicle was purchased. The manufacturer was not notified. The failure mileage was not available.

- Del Valle, TX, USA

problem #458

Oct 082015

Fusion

  • 69,000 miles

A D V E R T I S E M E N T S

Was backing out of a parking space in a parking lot and the steering wheel lock while in motion.

- Oxon Hill, MD, USA

problem #457

Oct 092016

Fusion 4-cyl

  • 71,000 miles
While driving on the highway, my power steering just stopped, when I looked at the dash it states to check power steering now. When I researched the problem on line there is a recall for this problem on 2012 Fusion but my manufacturer date is a month passed. I notice other Fusion on social forums from 2012 to 2014 having the same issues, I brought my car into Ford and they said its not covered under recall.I called Ford main headquarters and they wont budge. If this wasn't a safety issue, I would not be as concerned, but power steering failure is extremely dangerous.

- Lindenhurst, NY, USA

problem #456

Sep 182016

Fusion

  • 71,617 miles
2012 Ford Fusion recall when coming to a stop sign, I went to put my foot on the brakes and my steering pulled to the right and I could not steer the car and the brake pedal went straight to the floor. There is no broken brake lines. When this happen it steered me into another car that was parked on the street. After the accident I did a safety recall through car max and found out that there is a safety recall 15N01 and 13N03, which showed that they were not done. So I went to the dealer ship that I brought the car from 6 months ago and they said no they did not do the recall only re-programmed the car 15S18B. I tried calling Ford directly but they said that there is nothing that they will do about it. Even after asking the question how can you just re-program medal and steering components? still yet I have no answers from anyone.

- West Bend, WI, USA

problem #455

Sep 232016

Fusion

  • 40,000 miles
The steering went out while diving( high and low speed). Called the dealer said not under warranty.

- Cranston, RI, USA

problem #454

Oct 042016

Fusion

  • 117,000 miles
The contact owns a 2012 Ford Fusion. While driving 40 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

- Rochester, MI, USA

problem #453

May 222015

Fusion

  • 30,000 miles
Power steering cuts out while driving, either turning or driving straight. No advance warning, but get error message when it fails. I can fix it by turning the car off and then back on. Took it to the dealer in May 2015. They found nothing wrong. When the recall came out in June 2015, I was never notified, despite having just been at the dealer with that very problem. Just hearing about it on the news yesterday. The power steering problem has happened about a dozen times. Sometimes 2 or 3 days in a row, sometimes every few months. Could be on a city street or in a parking lot. Could be moving fast or slow. Very dangerous.

- Davie, FL, USA

problem #452

Oct 032016

Fusion

  • 101,000 miles
Power steering went out

- Winston Salem, NC, USA

problem #451

Sep 292016

Fusion

  • 73,092 miles
While trying to reverse out of my driveway, the "power steering assist fault: Service immediately " message came on, and it was very hard for me to turn the steering wheel. By not being able to drive it completely...I just drove it back in the driveway which was very difficult due to me having to turn the wheel. I did take it to the Ford dealership, and I was told that I need a steering gear assembly. I was told that resetting the codes would not work. I did inform the worker about that part being recalled for my vehicle, but he denied any type of recall for this particular vehicle. I have only had this car for two years, and this happen out of the blue. If there was a recall for this part on this particular model...I deserve to get it fixed, free of charge as stated in the NHTSA. They are trying to charge me $1, $944.50 to replace this. I just need to know if this part was recalled.

- College Station, TX, USA

problem #450

Sep 232016

Fusion

  • 124,000 miles
The contact owns a 2012 Ford Fusion. While driving 25 mph, the steering wheel seized and the service power steering warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 124,000.

- Festus, MO, USA

problem #449

Aug 012016

Fusion

  • 65,000 miles
While sitting still or driving the steering will make an audible "clunk" you can hear and feel when turning left or right from the centered position. No code present upon first trip to dealer who recommended rack and pinion replacement. They "updated" the software per the recall specs. Service advancetrac warning came on about a week later and dealer said code C1278 appeared and recommended rack and pinion replacement. Seems like this should fall under the recall of the rack and pinion, but the service dept said it doesn't.

- Stayton, OR, USA

Read the next 20 complaints »

Not what you are looking for?