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CarComplaints.com Notes: The 2013 Nissan Altima is showing multiple early problem trends, prompting us to give it our “beware of this clunker” badge.

Owners are complaining about a whining noise from the power steering pump and a concerning amount vibration related to the CVT (Continuously Variable Transmission). Not to mention constant windshield problems that appear to be the result of poor design.


pretty bad
Typical Repair Cost:
Average Mileage:
10,830 miles
Total Complaints:
36 complaints

Most Common Solutions:

  1. replace windshield (30 reports)
  2. not sure (6 reports)
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2013 Nissan Altima windows / windshield problems

windows / windshield problem

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2013 Nissan Altima Owner Comments (Page 1 of 2)

problem #36

Feb 232015

Altima SL 4 cyl

  • Automatic transmission
  • 20,400 miles


I was sitting in my car in the driveway, heard a loud noise, and noticed that a crack had spontaneously appeared in the windshield. The crack started from the left edge on the driver's side, continued through where the inspection sticker is located (lower left corner) and extended at least another 12 inches diagonally upward.

I had the Nissan service manager look at it and he used a ballpoint pen to determine if there was any kind of "void" along the crack. Apparently, this is the trick they use to deny claims...if there is even the slightest gap, the pen tip will not roll over it smoothly and they jump to the conclusion that something must have impacted the windshield. Of course, when a curved piece of glass cracks under stress, there is bound to be a small void and in this case, it is so small that I can barely get my fingernail into it. There is absolutely no sign of any impact.

The manager advised me today that Nissan will not cover the windshield replacement, so I now have to open a case with Nissan's consumer affairs department. I find it very difficult to believe that Nissan would risk losing customers over this type of defect, especially with all of the complaints that have been posted about it. It's bad business to know that a design or material flaw exists and then come up with a ridiculous test designed to ensure that a claim will be rejected.

There are a lot of other great cars in the Altima category, so if my appeal to consumer affairs is unsuccessful, I will strongly consider another manufacturer's product when my lease is up for renewal.

- , Nj, NJ, USA

problem #35

Jan 102014

Altima SV 2.5L V6

  • Automatic transmission
  • 15,000 miles

After an unseasonably cold night in Texas, I awoke to find a large crack stemming from the very edge of the windshield on the driver's side, just between the registration and inspection stickers. Over just 2 days, the 6-inch crack stretched to almost 2 feet! Note that the car rests in a COVERED parking garage at night.

I took the car to a Nissan dealership on the south loop in Houston, and they did some B.S. "test" with a clicky-top pen to "prove" a rock hit it. Thus, they refused to replace the windshield under my basic warranty, instead they wanted to charge me $700 to replace it! I literally laughed in the guy's face.

After contacting Nissan's support account via Twitter, the only advice they gave me was to take it to another dealership to get a second opinion. Why would some independent dealer do work for free then have to go through a payment process with Nissan, when they can just get an easy payday from me?

I feel like Nissan has really let me down here. All my other experiences with them have been great, until now. Now it seems like they just took my money and ran. Thanks for nothing, Nissan.

- , Houston, TX, USA

problem #34

Jul 152014


  • Automatic transmission
  • 6,015 miles

After driving at night for a few hours, I looked at the windshield the next morning when got in the car and it was cracked. Not a mark or anything that could have caused it. Starts under the seam half way up the passenger side going towards the driver side about 20 inches. A def. design flaw or stress caused in the window frame. 100's of people with the same complaint online.

This is a rental car that I had for a month and I will not be paying for it. I have insurance coverage of my own, but I will in no way accept it being my fault. After seeing all these people that have made the same complaint, I wonder how many people out there have not made the complaint.

- , New Castle, PA, Hungary

problem #33

Nov 062013

Altima SV 2.5L

  • Automatic transmission
  • 11,185 miles


First snowfall of the 2013 season and when I went out to the car to start it the windshield was cracked from the left side seal out towards the middle of windshield. Almost perfectly straight across. I feel that there must of been some water in the seal and when it froze that is what caused the crack. Definitely a manufacturer's flaw. I am researching the cost of a new windshield now as the crack has nearly doubled in length. I came across this site and all the other complaints. Just realizing now that it is a common problem. I am glad I stumbled on this site now I will look into having the seal checked and maybe replaced, as well as, not installing a Nissan brand windshield when replacing it. Absolutely in LOVE with my car but could live without it's flaws (all 4 tires with slow leak, whistle in steering wheel, and windshield crack)!

- , Cochrane, ON, canada

problem #32

Jan 042014

Altima SL 2.5L

  • CVT transmission
  • 2,000 miles

We purchased a left over 2013 in Sept of 2013, after 2 k mi. i noticed a crack in the windshield about 12 " long right above the inspection sticker, literally broke you could shave your fingernail with it! Nissan does not cover windshield replacements! so i had my experienced Glass Repair facility replace it in April! to get pass the winter season, to my surprise it is now cracked again in the same area at 4700 mi. Now it's time to resolve this matter with my local Dealership! Mass only allows so many windshields to be replaced by ins!

- , Raynham, Mass, USA

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problem #31

Jun 182014


  • Automatic transmission
  • 30,000 miles

Just parked the car after lunch, everything was OK. Came out at 4:30 to go home and the windshield was cracked. No evidence of anything hitting it. It was parked facing a building. It's a rental car so I will probably get stuck with the bill.

- , rancho palos verdes, California, USA

problem #30

Jun 132014

Altima S

  • Automatic transmission
  • 32,000 miles


Just driving on the highway with no cars around, no rocks, etc. and just heard a popping sound and the 8 inch crack appeared at the middle base of the windshield, by the time we got home it was at least 24 inches long.

- , Lewiston, Idaho, USA

problem #29

May 032014

Altima SL 3.5sl

  • Automatic transmission
  • 10,000 miles

Well, on Saturday May 31,2014. I had woke up to my front windshield crack right in the middle. I park my car in the garage so I know no one hit it. Please, there must be something we can do about this problem.

- , Compton, CA, USA

problem #28

Apr 252014


  • Automatic transmission
  • 15,857 miles

I parked my 2013 Altima in my garage on Thursday night and when I got in Friday morning there was a large crack in the windshield. The garage was closed and nobody entered the garage while it was in there. I called the Nissan dealer on Monday and they said to bring it in for them to check and if they couldn't find any reason for the crack then Nissan would replace it. When I took it into the dealer they got a magnifying glass out to look at the crack couldn't find a problem then got a second higher power magnifying glass and "discovered" a chip from "a rock" that was the cause of the crack. Needless to say they refused to replace it. I took it somewhere else to have the windshield replaced and it is going to be replaced with a non Nissan windshield.

- , St Joseph, MO, USA

problem #27

May 202013

Altima S 2

  • CVT transmission
  • 9,400 miles

click to see larger images

windshield cracked

I bought the car in May 2013 with 8900 miles in perfect condition. Went to sleep 2 weeks later, woke up in the morning and there was a huge crack about 5 inches from the top and then sloping down right in the drivers side view.

I have yet to receive a ticket, but if/when I do I completely plan on holding Nissan accountable.

- , Watchung, NJ, USA

problem #26

Apr 152014

Altima 2.5L Sl

  • Automatic transmission
  • 25,000 miles


A huge crack appeared out of nowhere. It started fom the passenger side of the windshield and went towards the driver side and is about 2 feet long. I dont know what to do with it.

- , Sunnyvale, CA, USA

problem #25

Apr 202014

Altima SL 4cyc

  • Automatic transmission
  • 48,000 miles

Today, April 20,2014, I was driving home and I heard a huge pop, and looked up only to see a major crack in my windshield. It is about 12 inches on the passenger side to the right of the rear view mirror from the very top of my windshield to the middle. I have had nothing but problems and this is just the cherry on top the cake. I am writing my complaint because I see there are many more about the same problems. I will be calling Nissan in the morning... Does anyone know how many complaints are needed for a recall?

- , Sanford, NC, USA

problem #24

Aug 132013

Altima S 2.5L

  • CVT transmission
  • 5,000 miles

Two small rocks on 2 separate occasions cracked my windshield in 2 separate places.

- , Bromide, OK, USA

problem #23

Apr 012014

Altima SL 2.5L

  • CVT transmission
  • 6,600 miles

click to see larger images

windshield cracked

Heard a pop sound while waiting at a red signal. Windshield cracked just above the bottom in the middle starting from the dashboard. By the time I reached home its little more bigger.

Nothing hit my windshield its just that pop sound thats it. Now I had to replace my windshield.

- , West Chester, OH, USA

problem #22

Dec 032013

Altima RSV Not Sure

  • Automatic transmission
  • 4,000 miles

Our 2013 Nissan Altima had a spontaneous 12" crack on the passenger side, about a foot up, from under the plastic toward the mirror. Unless sand was strong enough to crack the windshield while parked (on a calm day), there are absolutely no tell tale signs of an impact that could have caused this crack on a new car. If Nissan were to claim that it was caused by an impact then their windshields are much too fragile as it would break from microscopic materials. I've seen many small spider cracks caused by rocks and BBs and those don't typically leave huge cracks such as this one.

Looks as if Nissan has a problem with the windshield as it's happening to enough of us and I'm sure not everyone affected is reporting the issue on CarComplaints.com.

- , Sw, AZ, USA

problem #21

Jan 152014

Altima S 2.5L

  • CVT transmission
  • 9,000 miles

Parked the car at work, came back a few hours later and there is a big crack in the windshield. There were no signs of any other damage. And now looking at the other complaints seems like this has happened to other people as well.

- , Milford, OH, USA

problem #20

Feb 052014

Altima SV V4

  • Automatic transmission
  • 10,021 miles

I haven't had my car but 6months and woke up to a cracked windshield. I took it 2 a windshield repair place and had them to fix it.(I thought). THAT WAS ON 02/05/2014 THEN ON 02/13/2014, I NOTICED THAT IT WAS STILL CRACKING ALL THE WAY DOWN!!! I HAD 2 PAY $247.00 TODAY 2 HAVE MY WHOLE WINDSHIELD REPLACED. AND WAS TOLD BY THE TECH IT WAS DUE TO STRESS!!!! NOT HAPPY WITH NISSAN AT ALL RIGHT NOW!!!!

- , Childersburg, AL, USA

problem #19

Feb 242014

Altima SL 2.5L

  • CVT transmission
  • 8,000 miles

I too just got a crack in my windshield.. driving in a residential neighborhood, heard a loud pop, looked over and saw a crack.. originating from the door / window frame, passenger side.. about 16 inches long towards the middle of the windshield.. live in Florida so it's covered under comp insurance, just hoping it doesn't happen again.. car is a 2013 Altima SL, 4 months old.. 7,000 miles.. will be filing a complaint as well..

- , Clearwater, FL, USA

problem #18

Feb 052014

Altima S 2.5L

  • CVT transmission
  • 7,120 miles

While cleaning my car after a snow storm I noticed a straight line horizontal crack about 10 inches long coming from the driver side toward the middle approximately centered. It appeared to be back to back but I could only feel it with my fingernail on the inside of the windshield. I believe my insurance coverage will cover the replacement. Issue just happened so I have not reported it yet. Just checking to see if it's a manufacturing problem.

- , Meriden, CT, USA

problem #17

Dec 272013

Altima S 2.5L

  • Automatic transmission
  • 5,000 miles

Car barely has 5K on it and during an unusally warm winter day (60 degrees). I put on AC and hear a loud pop while at a traffic light. Windshield cracked on passenger side starting from dash 15 inches across to center!!! What the heck? Nothing hit the windshield and wasn't even moving when it popped. This a defect?

- , Verona, NJ, USA

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