2010 Buick Enclave steering NHTSA complaints: Steering

NHTSA — Steering Problems

2010 Buick Enclave (Page 3 of 5)


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,908 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick Enclave steering problems

steering problem

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2010 Buick Enclave Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #54

Jan 022014

Enclave 6-cyl

  • 64,174 miles


I noticed this problem back in January and it has been more noticeable and bothersome lately. It is hard to make turns in my Buick Enclave when turning at slow speeds (25 mph or less). It is also very hard to turn and park or back out and turn. That really scares me because you have to really fight with it. It is as if there is no power steering yet it has power steering fluid. I have taken my car in for two other recalls and was told it was the power steering pump, or it could be other parts related to the power steering. This could be a very dangerous situation hopefully it won't happen while I am driving at a high speed with my 5 grand children. I called GM and they have no intentions of correcting this problem so the consumers who pay for a high priced car expecting it to last will now have to come out pocket $1500 to repair the problem. This is ridiculous. If they don't repair this problem I will never buy another GM product. I now own 4 and all 4 have had recalls.

- Tifton, GA, USA

problem #53

Jun 102014

Enclave 6-cyl

  • 88,100 miles
The power steering on my 2010 Buick Enclave stopped working slowly. I was almost unable to turn the steering wheel at all. Not only was the power steering a problem, but the "service airbag" light had been on for a couple of months. I took the car to a local dealership's service dept & told the service rep that my power steering was not working. I also asked the airbag recall be done on my car. The service rep advised me there were 2 recalls required, but the second if the 2 required she order parts. I left the car, a diagnostic was done ($119.50) & I was told the power steering pump & steering rack would cost approximately $2,000. I had the car towed to a repair shop I have used for years and who I trust. This repair shop replaced the power steering pump, cleaned metal out of the system & filled the system in power steering fluid ($724). I picked the car up & it seemed ok. Within a couple of days, the power steering failed again. This time the car had dumped power steering fluid. I had the car towed back to the same repair shop. They repaired the burst line & I picked up the car, which drove as it had before the problems began. I parked my car in my driveway with the front of the car below the rear of the car on a downward incline. The next morning, the car would not start. I called aaa and paid $90 to have the car towed again. The car was towed on a flatbed and when it arrived at the shop, it started immediately. I told the repair shop rep to park the car as I had, on an incline with the front lowered, overnight. He did & it would not start the next morning. He told me he rolled the car off of the incline & it started promptly. He suggested I take the car back to the dealer for the 2nd recall. I picked the car up and drove it for 2 days. It sounded bad, the steering stuck & the steering started making loud grinding noises & it smelled like something burning.

- Raleigh, NC, USA

problem #52

May 072014

Enclave 6-cyl

  • miles
I noticed this problem back in may and it has been more noticeable and bothersome lately. It is hard to make turns in my Buick Enclave when turning at slow speeds (25 mph). It is also very hard to turn and park or back out and turn. That really scares me because you have to really fight with it. It is as if there is no power steering yet it has power steering fluid. I think this is very dangerous as I have come very close to hitting someone while turning because the steering was hard to turn at that moment but once going straight it was fine.

- Columbus, GA, USA

problem #51

Jan 022014


  • 78,632 miles


My car becomes hard to maneuver whenever pulling in and out of parking spaces and making turns at low speeds. The steering stiffness has become progressively tighter. I first noticed this on a trip to St louis with my family, it is a family vehicle and quite frankly, I don't want to risk my children's lives in this vehicle because the steering locks up so tightly that I can barely turn the wheel, whether it is merging into traffic or getting into a parking space or making a slow turn onto a street. I have had new brakes and tires put on this car last month and asked the mechanic to check my power steering fluid and was told there was no power steering fluid.

- Owensboro , KY, USA

problem #50

Jul 182012

Enclave 6-cyl

  • 33,000 miles
Pulling in and out of parking spaces and making turns at low speeds, I noticed a zipping (rubbing) sound coming from the steering wheel column. I mentioned it to the service technicians on the next two service appointments (2 different service locations), but was told they couldn't replicate the noise, so nothing was done at the time (Aug. 2012 and Dec. 2012). The steering stiffness got progressively tighter as time passed. Then early June 2014, I was turning into my children's school and the wheel completed stiffened to the point where I had to yank the wheel hard not to drive into a sidewalk full of children. Very scary. Took the car in for service immediately and was told the rack had to replaced to the tune of $1800+ since the car was no longer covered by warranty as of January 2014.

- Bethesda, MD, USA

problem #49

Jun 212014


  • 40,200 miles
The contact owns a 2010 Buick Enclave. The contact stated while driving 10 mph, the power steering failed and the steering wheel became difficult to maneuver. The contact had to apply force to the brake pedal in order to control the vehicle. None of the warning lights on the instrument panel illuminated when the failure occurred. The contact engaged the accelerator pedal and the power steering began to function normally. The manufacturer was notified of the defect. The vehicle was taken to an independent mechanic. The technician diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The failure and current mileage were 40,200.

- Acworth, GA, USA

problem #48

Jun 092014

Enclave 6-cyl

  • 75,000 miles


Power steering defect causing safety issue. Vehicle has 75000 miles on it and power steering locks becomes unresponsive, dealer indicates that pump and rack need to be replaced and that it is normal for these parts to wear out at this number of miles. This is a safety issue and should become a recall by GM.

- Amelia, VA, USA

problem #47

Jun 132014


  • 60,000 miles
My 2010 Buick Enclave, with 60,000 miles lost power steering while I was traveling on the highway. The steering basically locked up, I had great difficulty getting the vehicle off on an exit, so that I could call for help. I had to be towed to a dealer. I was told that the there had been a leak in the rack and pinion assembly leading to pump failure and gear damage, their estimate to fix: $1800. I was also told by the service department at the dealer that the engine motor mounts are loose, the engine physically moves about 6 inches when the accelerator is pushed.

- Simpsonville, SC, USA

problem #46

Jun 052014

Enclave 6-cyl

  • 75,000 miles
The power steering will work for about the first 3 minutes of getting into the car and then it will go out everytime I am below 20 mph. I live in the mountains and won't even let my wife drive the vehicle because I am concerned for her safety. Also, my A/C and heat just went out in my car.

- Ellijay, GA, USA

problem #45

Dec 172013

Enclave 6-cyl

  • 67,000 miles
When driving at low speed, the power steering goes out. It requires me to completely stop and manually turn the wheel which is very difficult. There is continue knocking at any speed when making turns. This has been a continual problem for almost 6 months and is getting worse. The car is out of warranty, but after reviewing further online, there is a pending class action suit for this issue. I called GM direct and they said they have received this complaint several times but there are no recalls. As a mother of small children, I am afraid to continue to drive my car for fear of wrecking or being hit with this issue. It is sad that GM will not act on this issue and stand behind their vehicles. If there has been numerous complaints and a class action suit, why will GM not act upon this. Does there have to be more deaths occur to get their attention. The cost of replacing the steering rack and pump is very expensive and should not be at the cost of the consumer for a manufacturer defect. Extremely disappointed.

- London, KY, USA

problem #44

May 262014

Enclave 6-cyl

  • 66,000 miles


I was driving from Utah to northern California. I was coming out of bridgeport, ca, going over sonora pass, which winds through the mountains. At several sharp turns the power steering just quit and I had to tug on the steering wheel to keep in my lane. I have experienced this before making sharp turns in parking lots and also exiting my driveway. This incedent in the mountains has left me very worried. I will be seeing my GMC dealer this coming week to look into the issue. I feel this defect could very well kill someone someday as it's just a matter of time. I hope no one dies before it is resolved.

- Murphys, CA, USA

problem #43

May 172014

Enclave 6-cyl

  • Automatic transmission
  • 53,000 miles
The contact owns a 2010 Buick Enclave. The contact stated that while driving approximately 20 mph, the power steering failed intermittently without warnings. The vehicle would become increasingly difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 53,000. Updated 8/11/14 updated 08/21/2014

- Canton, MI, USA

problem #42

Feb 022014

Enclave 6-cyl

  • 82,000 miles
Noticed at low speeds that the steering is locking up while trying to turn. Almost impossible to make the turn, like power steering is completely gone. Have had trouble turning into my driveway...we live on a main road that has a 50 mph speed limit...twice I had the steering lock up as I started the turn across the lanes into my driveway. Thank goodness no one was coming. Several times now we have experienced this lock up while trying to park or turn through a parking lot. Only seeing this happen at low speeds. Nervous to let my 17 year old drive this vehicle now and especially after reading all of the comments about so many of the GM vehicles having the exact same issue. We purchased this vehicle in 2013 with around 73K miles. The first 5-6 months no issues, now seeing this issue. GM should issue the recall!

- Carver, MA, USA

problem #41

May 152014

Enclave 6-cyl

  • 86,305 miles
Power steering goes out at low speeds, very hard to turn. Dealer says we need new power steering pump & rack, as both are leaking. Not covered under warranty.

- Frederick, CO, USA

problem #40

Apr 012014


  • 66,000 miles
Power steering goes out at slow speed turns. Power steering pump failed and cost $900.

- Cordova, TN, USA

problem #39

Apr 272014

Enclave 6-cyl

  • 54,000 miles
I was driving from Idaho to laurel Montana. I was coming out of bozeman Montana, going over bozeman pass, which winds through the mountains. I was passing a car at about 70. After I had passed the car I tried turning back into the lane but the steering wheel froze up. I pulled the steering wheel very hard to the right and it broke free, which caused me to over correct to some degree and almost went into the ditch. The steering is no longer functional and the car only has 54000 miles on it. This defect will kill someone someday. It's just a matter of time. GM is aware of the issue. There is a class action lawsuit now in process. I hope no one dies before it is resolved.

- Laurel, MT, USA

problem #38

Apr 232014

Enclave 6-cyl

  • 56,000 miles
2010 certified preowned Buick Enclave with 56K miles. Has had numerous occasions of intermittent loss of power steering at low speeds. Examples are pulling into my garage, entering and exiting parking lots and garages. I took to dealer today and they say there is not code, they cannot reproduce, and they are unaware of this problem. I find that difficult to believe with multiple nhtsb complaints and a class action lawsuit regarding this specific issue. There is no way my wife would be able to overcome the loss of power steering in this vehicle and it could easily result in an accident if failure occurs while exiting a parking lot onto a street.

- Plainfield, IN, USA

problem #37

Mar 192014


  • 68,000 miles
When driving this vehicle it has randomly started to loose power steering at lower speeds when turning into parking spots or making U turns and pulling into on coming traffic which is a major safety hazard. I've googled this and there are thousands of complaints with this happening not only with the Enclave but the acadia and the traverse as well.

- Hartland, MI, USA

problem #36

Mar 312014


  • 68,000 miles
Power steering failed while trying to pull into a parking spot between two cars in a parking lot. I was making a right turn.

- Glenmoore, PA, USA

problem #35

Nov 122012

Enclave 6-cyl

  • 55,000 miles
2010 Enclave started giving trouble in November 2011 while turning at low speeds with about 50K miles on the vehicle. The problem has continued to get worse and makes parking almost impossible at 80K miles.

- Greenville, TX, USA

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