10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick Enclave steering problems

steering problem

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2010 Buick Enclave Owner Comments (Page 4 of 7)

« Read the previous 20 complaints

problem #64

Sep 132014

Enclave

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Buick Enclave. The contact stated that while driving at 65 mph, the steering wheel failed without warning. The driver had to place force on the steering wheel to be able to turn and keep the vehicle under control. The manufacturer was not made aware of the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The VIN was not available. The failure mileage was 70,000.

- Bluefield , VA, USA

problem #63

Sep 092014

Enclave 6-cyl

  • 65,000 miles
I was experiencing rubbing and resistance when making turns at slow speeds. I was driving with 6 kids in my car and was turning left across a major street and the power steering failed as I entered oncoming traffic. I was able to get the car turned. Got home and checked the steering fluid was empty. I refilled the steering fluid and it began leaking. Took the car to my mechanic and they found that the rack and pinion needed to be replaced ($1,000) and there is a service bulletin about the boots getting wet from some steering fluid, but my vehicle the steering fluid leaked so badly that the steering fluid needed to be refilled daily. The steering components in this vehicle are faulty and creating very dangerous situations. After searching online there are many many complaints from customers on similar dangerous situations of them turning into oncoming traffic and the steering failing. It is only a matter of time before something tragic happens. My vehicle is a 2010 with 65,000. It should not have this sort of issue. It is no longer covered under manufacturer warranty.

- Grayslake, IL, USA

problem #62

Mar 212014

Enclave 6-cyl

  • 83,000 miles
This vehicle has had issues since purchased with brakes and power steering I contacted Buick and the dealer where vehicle was purchased and as of 9/8/2014 the brakes were the only ones fixed but power steering still and issue I have contacted Buick four times since March and they still have not done anything to help me and fix this problem they are claiming that it is a workmanship issue and not a manufacturer issue based on vehicle history this vehicle is very clean and no accidents but I am starting to doubt that because power steering gets hard at about 15 to 35 miles and also at 45 to 55 when exiting a highway bramp very dangerous vehicle to drive around I would not recommend Buick Enclaves to anyone because Buick or dealers give you the run around when you let them know about issue...

- Phoenix, AZ, USA

problem #61

Aug 152014

Enclave

  • 80,884 miles

A D V E R T I S E M E N T S

Slowed to turn right on a green light. As I slowed during the turn, the power steering failed not allowing me to turn the wheel. I was forced to veer into oncoming traffic from the cross street missing another vehicle coming at me by a few seconds. Seems like the exact recall GM recalled in April 2014 except my power steering is hydraulic not electronic.

- Daly City, CA, USA

problem #60

Mar 052014

Enclave 6-cyl

  • 55,242 miles
Steering locks up and low RPM, as if power steering "dies" and wheels are extremely hard to turn upon deceleration and/or low speed.

- Edina, MN, USA

problem #59

Apr 012014

Enclave 6-cyl

  • miles
At low speeds, the steering assist freezes the steering momentarily so that the driver loses control of the vehicle while driving. Steering fluid reservoir has been confirmed full, no leaks. Issue was intermittent, and now occurring more frequently.

- Arlington, TX, USA

problem #58

Jul 242014

Enclave 6-cyl

  • 107,132 miles

A D V E R T I S E M E N T S

When driving at low speeds, the steering would lock up when turning. A test drive by my mechanic resulted in a new steering gear 36R0450. When I researched steering problems on the 2010 Buick Enclave, I found a lot of information about the steering problems on the 2010 Buick Enclave. My mechanic said this needed immediate repair because it was a safety item. I believe this needs to be a formal GM recall.

- Green Bay, WI, USA

problem #57

Jul 262014

Enclave 6-cyl

  • 68,000 miles
Our car has noisy power steering wheel, hard to turn. Went to dealer on 08/02/14 and was told that we need a new steering gear because of leaking and that will cost 2100. Our car only has 68,000 miles on it!!!. this is manufacturer defective and it is not covered by factory warranty. This is not cheap car, GM should know this issue and still make car for sale with cheap materials. We have no choice but will have to pay since this can cost death. We will not buy any american car from now on, try to support american auto industry but really? I decided to search on google and found out lots of complaint regarding power steering wheel 2010. We need help to get these recall and fix it!!! before multiple accidents this may cause.

- Plainfield, IL, USA

problem #56

Apr 072014

Enclave

  • 60,000 miles
Since the mileage on the car exceeded 60,000, the power steering gives out intermittently. It is most prevalent pulling into parking spaces or when changing from drive to reverse and at low speeds. It has given out at higher speeds on the highway when exiting the highway and when making moving turns. The power steering was replaced by the dealer on July 1 with 67,000 miles on the car, yet the problem is still present with no change at all in performance.

- Oxford, CT, USA

problem #55

Jun 042014

Enclave 6-cyl

  • Automatic transmission
  • 108,000 miles
The contact owns a 2010 Buick Enclave. The contact stated that the steering wheel seized. The vehicle was taken to the dealer, who diagnosed that the steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000. Updated 09/16/14 the consumer stated that it was very difficult to make turns at low speeds and difficult to park. Updated 1/15/15

- New Cumberland, PA, USA

problem #54

Jan 022014

Enclave 6-cyl

  • 64,174 miles

A D V E R T I S E M E N T S

I noticed this problem back in January and it has been more noticeable and bothersome lately. It is hard to make turns in my Buick Enclave when turning at slow speeds (25 mph or less). It is also very hard to turn and park or back out and turn. That really scares me because you have to really fight with it. It is as if there is no power steering yet it has power steering fluid. I have taken my car in for two other recalls and was told it was the power steering pump, or it could be other parts related to the power steering. This could be a very dangerous situation hopefully it won't happen while I am driving at a high speed with my 5 grand children. I called GM and they have no intentions of correcting this problem so the consumers who pay for a high priced car expecting it to last will now have to come out pocket $1500 to repair the problem. This is ridiculous. If they don't repair this problem I will never buy another GM product. I now own 4 and all 4 have had recalls.

- Tifton, GA, USA

problem #53

Jun 102014

Enclave 6-cyl

  • 88,100 miles
The power steering on my 2010 Buick Enclave stopped working slowly. I was almost unable to turn the steering wheel at all. Not only was the power steering a problem, but the "service airbag" light had been on for a couple of months. I took the car to a local dealership's service dept & told the service rep that my power steering was not working. I also asked the airbag recall be done on my car. The service rep advised me there were 2 recalls required, but the second if the 2 required she order parts. I left the car, a diagnostic was done ($119.50) & I was told the power steering pump & steering rack would cost approximately $2,000. I had the car towed to a repair shop I have used for years and who I trust. This repair shop replaced the power steering pump, cleaned metal out of the system & filled the system in power steering fluid ($724). I picked the car up & it seemed ok. Within a couple of days, the power steering failed again. This time the car had dumped power steering fluid. I had the car towed back to the same repair shop. They repaired the burst line & I picked up the car, which drove as it had before the problems began. I parked my car in my driveway with the front of the car below the rear of the car on a downward incline. The next morning, the car would not start. I called aaa and paid $90 to have the car towed again. The car was towed on a flatbed and when it arrived at the shop, it started immediately. I told the repair shop rep to park the car as I had, on an incline with the front lowered, overnight. He did & it would not start the next morning. He told me he rolled the car off of the incline & it started promptly. He suggested I take the car back to the dealer for the 2nd recall. I picked the car up and drove it for 2 days. It sounded bad, the steering stuck & the steering started making loud grinding noises & it smelled like something burning.

- Raleigh, NC, USA

problem #52

May 072014

Enclave 6-cyl

  • miles
I noticed this problem back in may and it has been more noticeable and bothersome lately. It is hard to make turns in my Buick Enclave when turning at slow speeds (25 mph). It is also very hard to turn and park or back out and turn. That really scares me because you have to really fight with it. It is as if there is no power steering yet it has power steering fluid. I think this is very dangerous as I have come very close to hitting someone while turning because the steering was hard to turn at that moment but once going straight it was fine.

- Columbus, GA, USA

problem #51

Jan 022014

Enclave

  • 78,632 miles
My car becomes hard to maneuver whenever pulling in and out of parking spaces and making turns at low speeds. The steering stiffness has become progressively tighter. I first noticed this on a trip to St louis with my family, it is a family vehicle and quite frankly, I don't want to risk my children's lives in this vehicle because the steering locks up so tightly that I can barely turn the wheel, whether it is merging into traffic or getting into a parking space or making a slow turn onto a street. I have had new brakes and tires put on this car last month and asked the mechanic to check my power steering fluid and was told there was no power steering fluid.

- Owensboro , KY, USA

problem #50

Jul 182012

Enclave 6-cyl

  • 33,000 miles
Pulling in and out of parking spaces and making turns at low speeds, I noticed a zipping (rubbing) sound coming from the steering wheel column. I mentioned it to the service technicians on the next two service appointments (2 different service locations), but was told they couldn't replicate the noise, so nothing was done at the time (Aug. 2012 and Dec. 2012). The steering stiffness got progressively tighter as time passed. Then early June 2014, I was turning into my children's school and the wheel completed stiffened to the point where I had to yank the wheel hard not to drive into a sidewalk full of children. Very scary. Took the car in for service immediately and was told the rack had to replaced to the tune of $1800+ since the car was no longer covered by warranty as of January 2014.

- Bethesda, MD, USA

problem #49

Jun 212014

Enclave

  • 40,200 miles
The contact owns a 2010 Buick Enclave. The contact stated while driving 10 mph, the power steering failed and the steering wheel became difficult to maneuver. The contact had to apply force to the brake pedal in order to control the vehicle. None of the warning lights on the instrument panel illuminated when the failure occurred. The contact engaged the accelerator pedal and the power steering began to function normally. The manufacturer was notified of the defect. The vehicle was taken to an independent mechanic. The technician diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The failure and current mileage were 40,200.

- Acworth, GA, USA

problem #48

Jun 092014

Enclave 6-cyl

  • 75,000 miles
Power steering defect causing safety issue. Vehicle has 75000 miles on it and power steering locks becomes unresponsive, dealer indicates that pump and rack need to be replaced and that it is normal for these parts to wear out at this number of miles. This is a safety issue and should become a recall by GM.

- Amelia, VA, USA

problem #47

Jun 132014

Enclave

  • 60,000 miles
My 2010 Buick Enclave, with 60,000 miles lost power steering while I was traveling on the highway. The steering basically locked up, I had great difficulty getting the vehicle off on an exit, so that I could call for help. I had to be towed to a dealer. I was told that the there had been a leak in the rack and pinion assembly leading to pump failure and gear damage, their estimate to fix: $1800. I was also told by the service department at the dealer that the engine motor mounts are loose, the engine physically moves about 6 inches when the accelerator is pushed.

- Simpsonville, SC, USA

problem #46

Jun 052014

Enclave 6-cyl

  • 75,000 miles
The power steering will work for about the first 3 minutes of getting into the car and then it will go out everytime I am below 20 mph. I live in the mountains and won't even let my wife drive the vehicle because I am concerned for her safety. Also, my A/C and heat just went out in my car.

- Ellijay, GA, USA

problem #45

Dec 172013

Enclave 6-cyl

  • 67,000 miles
When driving at low speed, the power steering goes out. It requires me to completely stop and manually turn the wheel which is very difficult. There is continue knocking at any speed when making turns. This has been a continual problem for almost 6 months and is getting worse. The car is out of warranty, but after reviewing further online, there is a pending class action suit for this issue. I called GM direct and they said they have received this complaint several times but there are no recalls. As a mother of small children, I am afraid to continue to drive my car for fear of wrecking or being hit with this issue. It is sad that GM will not act on this issue and stand behind their vehicles. If there has been numerous complaints and a class action suit, why will GM not act upon this. Does there have to be more deaths occur to get their attention. The cost of replacing the steering rack and pump is very expensive and should not be at the cost of the consumer for a manufacturer defect. Extremely disappointed.

- London, KY, USA

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