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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche accessories - interior problems

accessories - interior problem

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2002 Chevrolet Avalanche Owner Comments

problem #2

Mar 012010


  • miles


When we purchased a 2002 chv Avalanche, it was equipped with onstar. When everything went digital, we were told by the dealer that they did not have a conv kit for our model. Since we travel, what optons D we have of getting onstar to replace our equipment. We have everythin except the phone, I guess.

- San Jacinto, CA, USA

problem #1

Oct 012007

Avalanche 4WD

  • Automatic transmission
  • 75,000 miles
At the first of October I received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet Avalanche beginning Jan 2008. Onstar is a safety device on my truck...and was the deciding factor in choosing a GM vehicle. Some other family members have 2003 gmcs and they are repairable but mine is not. I find this hard to believe..they just do not want to pay for it. I have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back B/C emergency brake was recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but I can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. I will never purchase a GM again, B/C they have dumped all of us with analog service like a disease...I was told I could trade my truck and onstar would give me an additional year free! big wow...that is an insult. My truck was just paid for in August and in October I find out the big safety device of onstar is over.

- Mount Airy, NC, USA

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