Our new 2007 Chevrolet Avalanche was involved in a major accident (not our fault) and it sustained frame damage. After using a GM dealer for repairs to our vehicle and returning it three times it still was returned to us in an unsafe condition which put our family in a potentially position which could of caused another crash and injury or death. We decided to get our vehicle put on another frame machine for another opinion. The measurements were reported to be not within specifications and measure as follows. The frame has visible damage. The front section of the frame is swayed to the right. Just behind the front bumper mounts the frame rails are swayed 12mm. To the right. At the control arm mounting points, the frame is also swayed 15mm to the right. It was recommended to re-frame this vehicle. We have been battling with our insurance company and roger dean Chevy with several certified letters about putting our family in an unsafe position and they disregard our position and blame each. This leaves ourselves and the public in a situations which could cause a crash or worse if we choose to drive this vehicle with these defects. I can not believe a GM repair facility could get away with such repairs. Not only once, twice, but three times we have brought this issue to their attention to no avail. Please look into their repairs and the vehicles they send out on our streets to keep the public safe.

- Cape Coral, FL, USA