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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
59,344 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Avalanche body / paint problems

body / paint problem

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2007 Chevrolet Avalanche Owner Comments (Page 1 of 2)

problem #38

Jun 012015


  • 86,000 miles


The contact owns a 2007 Chevrolet Avalanche. The contact stated that the dashboard was cracked open on both the driver and passenger sides. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000. Updated 02/18/16

- Miami, FL, USA

problem #37

Jun 012011

Avalanche 4WD 8-cyl

  • 145,000 miles
Initially the dash board cracked in one corner on the passenger side, at the right upper corner of the inset for the passenger airbag. Now the dash board has split in the center and the left upper corner at the passenger side air bag. It seems if the passenger side air bag were to deploy the broken sections of the dash would become projectiles inflicting serious injury. I have notified the local Chevy dealer, vester Chevy, svc manager [xxx], but they state it is a "normal" wear item! they refuse to address the issue. I have noticed in google searches and vehicles I look at the problem is widespread on GM Tahoe and GMC Yukon for several years of production. Please make this note a subject of concern. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wilson, NC, USA

problem #36

Aug 012014

Avalanche 8-cyl

  • 97,000 miles
Dash board has cracked around the passengers air bag and General Motors has failed to acknowledge this as a safety concern and issue a recall. I'm writing this on behalf of all 2007-20013 GM truck owners who have experienced this same problem and GM has failed to offer any assistant in making repairs once warranty has expired. I say this because it's happen on my own account and thousands other in reading the forums on the web. My main concern is that the air bag is not properly seated in the dash once the cracks occur around it and could have a major effect to it properly deploying. Furthermore if it did happen to deploy it would have the potential of the weakened dash to explode and send sharp particles of plastic throughout the cabin possibly causing further injuries. I would appreciate it if you could look into this as a serious concern on behalf of all GM truck owners.

- Long Beach, MS, USA

problem #35

Jan 212014

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles


The contact owns a 2007 Chevrolet Avalanche. The contact stated that the front passenger side air bag compartment was cracked. Also, the contact mentioned that the dashboard was cracked near the steering column. The vehicle was not diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000... updated 03-11-15 updated 10/15/15

- Medford, NY, USA

problem #34

Jan 202014


  • 116,500 miles
A big crack appeared on my 2007 Chevy Avalanche dashboard just above the cluster (passengers side). A second crash appeared just next to the passenger air bag cover, which is a potential safety issue.. I wouldn't like to see plastic parts on my passengers eyes if an accident occurs.

- San Ysidro, CA, USA

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problem #33

Oct 012014


  • 124,588 miles
Noticed cracks in dashboard around 25,000 miles called GM and complained... was told to take truck to local dealer and after complaining dash was replaced... now I notice the replace dash has since broken again! this time it did not crack instead pieces that connect the dash are broken. Now there is a big gap in the dash were it is suppose to connect.

- Marietta, GA, USA

problem #32

Sep 122012


  • 18,000 miles


Not sure of the exact date my husband noticed the dashboard was cracked in two places on our Avalanche. It is my understanding that this is a common problem with the Avalanche and similar GM vehicles and nothing is being done about it. All the owners of these vehicles would like something to be done about the dashboard. It is a factory defect and should be taken care of by GM with no expense incurred by the owners. I am sure there are many more owners who have not reported this issue.

- Medford, NY, USA

problem #31

Jun 092014


  • miles
There is a crack in dash at site of passenger airbag and a crack on dash above instrument cluster panel. Never had an accident or damage to vehicle. We are the original owners. We are concerned that the passenger airbag could be compromised and deploy without incident. Don't know how long it has been there but noticed it in June. With all the airbag recalls, we feel this could be one also as we have found other Chevrolet owners with the same issue.

- Monterey, TN, USA

problem #30

Nov 102010


  • miles
Dash cracking.

- Douglasville , GA, USA

problem #29

Oct 012014


  • 40,000 miles
2007 Chevrolet Avalanche. Consumer writes in regards to a cracked dashboard. The consumer stated the dashboard was replaced at 40,000 miles, and it has since cracked again.

- Fresno, CA, USA

problem #28

Sep 012014


  • 98,000 miles


The contact owns a 2007 Chevrolet Avalanche. The contact stated that the dashboard became fractured on the steering wheel area near the air bag. The contact was concerned that the air bags may deploy due to the failure. In addition, the contact stated that the front driver and the front passenger inside door handles fractured and separated from the panel. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.

- Oxnard, CA, USA

problem #27

Jun 022014


  • 58,000 miles
I noticed that my dash had 2 cracks, one on the driver side and one around the airbag on the passenger side. I believe the one around the air bag to be a safety concern, either the functionality of the airbag or the broken pieces of plastic if the airbag is deployed.

- Statesville, NC, USA

problem #26

Oct 012014


  • 40,000 miles
2007 Chevrolet Avalanche. Letter received from people claim a dispute resolution organization, listing several vehicle complaints. The consumer stated the dashboard was replaced at 40,000 miles and it has since cracked again.

- Boone, NC, USA

problem #25

Oct 112014

Avalanche 4WD 8-cyl

  • 69,203 miles
I have cracks in my dash right around the airbag cover. 2 of them around an inch long and expanding as time goes on. I worry about if a airbag deploys that it may cause plastic to break off and fly into someones face, not allow a bag to deploy correctly or cut an airbag as it deploys. From things I've found using google this is a very common issue that GM will not admit to or fix. They even went as far as to change the dash part(reinforced plastic in the problem areas) and the part number. It's my understanding that this part still does this. But seems to take longer to appear.

- Paynesville, MN, USA

problem #24

Jul 192012


  • 50,000 miles
My dashboard has two large cracks around the passenger and drivers side airbags....I see this is a big problem for many people so I'm not quite sure why they are not looking into it!

- Walla Walla , WA, USA

problem #23

Jan 012010

Avalanche 8-cyl

  • 35,000 miles
The dash board in 2007 Avalanche vehicles is prone to cracking. In fact GM has known about this defect in the materials that were used to mold the dash board and has not issued a recall. Replacement is left up to the vehicle owner and costs in excess of $500 to repair. Under the circumstances GM should have issued a recall and replaced the dash board at no additional charge to the customer.

- Malabar, FL, USA

problem #22

Apr 022013


  • 65,000 miles
I have an 07 Chevy Avalanche that has a cracked dash around the airbag area. A web search will reveal that this is a common problem across GM vehicles. In my mind this problem renders the vehicle unsafe because the crack has jeopardized the integrity of the dashboard. GM needs to recall and fix the dashboards free of charge.

- San Jose, CA, USA

problem #21

Apr 132013

Avalanche 8-cyl

  • 84,000 miles
Driving on a normal paved road I heard two fairly loud "pop" sounds. Stopped and pulled over to see if I could find source of the sounds. Nothing had fallen, no windows broken, but noticed 2 cracks on upper dashboard where the passenger airbag resides. Pressed on that area and was able to see the dash had completely cracked apart and was "flopping". proceeded to drive and in next mile another "pop" sound occurred, this time it was an even larger crack on the left side of the dash near the instrument panel, and the entire top portion of the dash drivers side to passenger side was now bouncing up and down by about 1-2inches. I fear if the drivers A-pillar side airbag or the passenger main airbag are deployed, that fragments and large pieces of the hard dash plastic can be thrown at high-speed to people in the cabin...this is not acceptable as a safety concern. I attempted a resolution thru GM, who wanted almost $1000 to do the repair, even though the acknowledge its a common problem, they do not seem willing to come to a common resolution. More info can be found at the following links:,121036.0.htm

- Peoria, AZ, USA

problem #20

May 152009

Avalanche 8-cyl

  • 34,569 miles
My dash has broken/cracked in the same place as others have reported. The crack is located behind the air bag lid starts near the middle of the air bag lid and extends to the edge of the dash. The air bag could possibly rip if it were to catch on the sharp edge that is exposed. First replacement of the dash was in may of 2009 and has cracked again in the same location in February 2014.

- Austin, TX, USA

problem #19

Jun 132012

Avalanche 8-cyl

  • 68,000 miles
My dash is cracked right at the top left of my passenger airbag. My dash is also cracked on the left side of the dash near steering column. The are hundreds of online forms with the same issues with the same vehicle all you have to do is type in Avalanche dash board cracks in a search engine. My big issue is I can not get any Chevy dealer to tell me the crack will not affect the deployment of the airbag. This a big safety concern if I get in a accident.

- Kannapolis, NC, USA

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