This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Still having a problem with the steering column locking on my 1999 Corvette after the first recall was performed. Chevrolet issued a second recall but I never received a notification. the dealer indicated both recalls were closed and I had to pay $600+ to fix the problem. I contacted GM Customer Care for assistance but pretty much got the same feedback that the recall was closed and that there was no financial assistance they would provide, 100% of the cost would be my responsibility. I don't understand how a safety recall can be closed until it is repaired? I'm not sure why consumers have to pay for a design issue that has the potential of causing an accident due to the potential of the steering column locking up while driving! I had no choice but to direct the dealer to perform the repairs so I can drive the car with confidents it won't lockup in the future. Not expecting anything to happen as it seems these types of reported issues fall in favor of businesses and no longer the consumers. Just wanted to post this complaint out of frustration!
Steering column lock warning light on vehicle which was recalled in 2004 and GM says my vehicle was not involved with recall and will not repair vehicle.
After parking and trying to restart the engine the message "steering column maintainance needed" the engine started but when I put it in gear the engine stopped. After trying to start the car again and again the same result. I checked the owners manuel and found no such item. After sitting for about 20 minutes the cat did start and I got home.
The car was in the Chevrolet dealers for rear brake lights the were not working. They called and said the steering wheel column locked and will have to be replaced originally the cost was $230 now it's over $1100
I am the third owner of this car and it has 24,500 original miles. At 19,000 (4/19/2004) the steering column lock recall was performed. Then in 2006 it was announced that even those initial recall repairs were failing and it was suggested to have the locking pin removed altogether which never was done to my car. My car currently has a locked pin and the dealer says they will not do the repair or remove the pin for free unless I file a complaint with the nhta.
- Brentwood, TN, USA
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My steering column failed in "locked" position. Car can not be driven. I called Chevy global and told my car was not covered in recall number 04006C. I called dealer and was told the steering column was fixed in 2004, two years before the 2006 recall. I asked how could the column lock if the original lock plate was removed? no one can answer that. They proceeded to remove the lock plate and charge me $300. I never received any notification of this recall or service bulletin back in 2006.
The contact owns a 1999 Chevrolet Corvette. While driving 1 mph, the vehicle stalled. The contact stated that the service column lock indicator illuminated and the "pull key ten seconds" message displayed. The contact stated that the vehicle was showing the same symptoms as indicated in NHTSA campaign number: 04V060000 (steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 30,300.
The contact owns a 1999 Chevrolet Corvette. After the key was placed in the ignition, the vehicle cranked. However, the steering wheel was in a locked position and the gear shifter failed to shift into gear. A few hours later, the steering wheel unlocked without warning. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 04V060000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 27,000.
Service column lock did not disengage when car started and was able to pull out of parking spot before realizing I could not steer my vehicle! luckily I did not hit anything.
The contact owns a 1999 Chevrolet Corvette. After restarting the vehicle, the steering column failed without warning. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 04V060000 (steering). The manufacturer was not notified. The approximate failure mileage was 36,000.
The contact owns a 1999 Chevrolet Corvette. While attempting to start the vehicle, the steering wheel would not unlock. The vehicle was not diagnosed nor repaired. The vehicle was serviced under NHTSA campaign number: 04V060000 (steering), but the remedy failed to repair the failure. The contact mentioned that the steering locked up when attempting to start the vehicle. The manufacturer was made aware of the failure. The failure mileage was 77,000. Updated 06/29/16 the consumer stated the vehicle was repaired, free of charge. Updated 08/03/16.
The contact owns a 1999 Chevrolet Corvette. The contact stated that there was a warning light that illuminated for the steering column locking. The dealer and the manufacturer were notified of the failure and indicated that the vehicle was not included in NHTSA campaign number: 04V060000 (steering) because the statute to have the repair performed was expired. The contact was uncertain of when the vehicle would be repaired as the failure was recently progressing. The vehicle was either to be taken to an independent mechanic or an authorized dealer for diagnostic testing and repair. The approximate failure mileage was 30,000. Updated 05/24/16
The contact owns a 1999 Chevrolet Corvette. The contact stated that stated that while attempting to drive the vehicle, the service column lock warning light illuminated and the vehicle stalled. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 04V060000 (steering), however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 92,846.
The contact owns a 1999 Chevrolet Corvette. The contact stated that the steering column seized while driving 25 mph. During the failure, the steering wheel lock warning indicator illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. Prior to the failure, the vehicle was remedied according to NHTSA campaign number: 04V060000 (steering). The manufacturer was notified of the failure. The failure mileage was 22,000. Updated 02/05/16 updated 05/02/18
The contact owns a 1999 Chevrolet Corvette. The contact stated that when the key was inserted in the ignition, the steering wheel lock warning light illuminated. The contact stated that the warning indicator light instructed to remove the key and wait ten0 seconds to retry. The contact followed the instructions, but it failed to unlock the steering wheel. The vehicle was repaired under NHTSA campaign number: 04V060000 (steering); however, the repair failed to remedy the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 1999 Chevrolet Corvette. The contact stated that when the key was removed, the steering wheel seized. The vehicle was previously serviced under NHTSA campaign number: 04V060000 (steering); however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
I recently discovered I have a service column lock on my car and have discovered its a recall problem.NHTSA campagn number is 04V060000 and NHTSA action number is EA02031 and GM recall number is 04006. Momentumchevrolet located in san jose are denying this recall and don't want to fix it when it clearly is a recall. So my question is are they allowed to not fix it when its a recall?
The Corvette shut down and displayed steering column lock. Based on prior GM Corvette recalls the recall to fix this problem (steering column lock) where they state "a crash could occur without warning" did not cover all Corvettes made during this time period. GM service operations dcs851 effective through 2003. I did not get far with GM or the dealership on addressing the column lock issue. Since GM states it could result in a crash it surprised me that they don't have any interest in looking into whether the recall should be expanded to include other Corvettes during the time period they had over 126,000 affected. If it was necessary back than what is different now?
While pulling my car out of the garage and in drive the steering wheel locked as if the key was removed and in the security mode. I stopped the car and tried to wiggle the key to remedy, it would not, I had to stop the car, return the transmission to park, turn the key off and remove, and when I reinstalled and started the car the steering wheel would unlock. I took the car to the dealer, whom informed me this was a safety recall, had been addressed about 3500 miles prior, and it would now need to be repeated and my cost is almost $1000. It appears to me the recall correction was either not designed, installed, or has correctly resolved the recall problem. Imagine had this occurred while traveling at highway speeds?? I contacted GM and reported, they chose to do nothing. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Cpsc: I1530233A. 1999 Chevrolet Corvette. Consumer stated while driving out his garage the steering wheel locked. The consumer was informed by the dealer, the electronic steering lock and harness needed to be replaced. The consumer stated the problem was addressed twice.
A D V E R T I S E M E N T S
- Webster, NY, USA