This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service active handling message on dic. It comes and gos. It usually shuts off after turning ignition off and restarting. I don't know if it is working or not. This safety concern. GM should have service parts for electronic components or have some other company have the rights to make them. What are owners supposed to do? we need a law for this. This is not a throw a way car. This car has only 24000 miles.
The contact owns a 1999 Chevrolet Corvette. The contact stated that after starting the vehicle, the steering wheel would remain in the locked position rendering the vehicle undriveable. The contact indicated that on occasions the engine was turned off and restarted multiple times before the steering wheel would unlock. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 45,000.
The contact owns a 1999 Chevrolet Corvette. The contact stated that while reversing, the steering wheel seized. The vehicle was towed to the dealer, who repaired the vehicle. The contact stated that the vehicle was repaired under NHTSA campaign id number: 04V060000 (steering), however the failure recurred on two separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 1999 Chevrolet Corvette. The contact stated that the vehicle was inoperable because the lock plate failed. The vehicle was towed to an authorized dealer, who diagnosed that the ignition lock actuator needed to be replaced. The vehicle was not included in NHTSA campaign id number: NHTSA 04V060000 (steering). The vehicle was not repaired by the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 43773.
The contact owns a 1999 Chevrolet Corvette. The contact stated that while driving 15 mph, the service steering warning lamp illuminated. The contact mentioned that the steering wheel seized and the vehicle stalled. The vehicle was not taken to the dealer however, a technician was contacted who notified the contact of NHTSA campaign number: 04V060000 (steering). The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in the recall. The vehicle was not repaired. The failure and current mileage was 67,000. Updated 11/21/13
- Palm Coast , FL, USA
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The contact owns a 1999 Chevrolet Corvette. The contact stated that upon starting the ignition, the electronic column lock warning indicator illuminated without the steering column locking. The vehicle was repaired under a recall associated with NHTSA campaign id number 04V060000 (steering) however, the contact was held responsible for the remedy repair expense even though the VIN was included in the recall. After the repair was performed, the fuel supply began to shut off and the vehicle failed to accelerate when driving at low speeds. The vehicle was towed to an authorized dealer where the contact was awaiting diagnosis of the failure. The manufacturer was notified of the problem. The approximate failure mileage was 52,000. The VIN was unavailable.
The contact owns a 1999 Chevrolet Corvette. The contact stated that after starting the vehicle and attempting to shift into reverse, the steering assist seized and the vehicle stalled. The vehicle was taken to the dealer, who stated that the failure was caused by a faulty column harness. The failure was reported to the manufacturer. The contact referenced NHTSA campaign id 04V060000 (steering) and the vehicle was repaired under the recall, but the failure recurred three times. The failure mileage was 119,555. The current mileage was 131,010.
My steering wheel locked up when pulling out of a parking space. I took it to the dealer for the factory recall. They said that the factory recall procedure had already been done on the car once. They said that because it has been more than 12 months since the first repair was done they will not cover the expense of fixing the problem. I now have the choice of driving a car that has a steering column that may lock up while driving or having to fork over close to $1000 to have them fix something that should have been done right the first time.
Steering wheel position sensor is bad. When the driver information center initially displays the warning, "service active handling" & "service car soon", the car immediately engages the front left brake as the computer believes the car is sliding. These are fault codes C1286 & C1287. At speed, this causes the car to change to the left lane or cross the centerline into approaching traffic. There is no fix provided by GM. They have discontinued this part only for the 1999 & 2000 model year. It is available for all other model years.
The contact owns a 1999 Chevrolet Corvette. The contact stated that the steering seized while driving 35 mph. The failure would recur sporadically and often when the vehicle was first started. The vehicle was taken to the dealer on numerous occasion where they replaced the steering relay and the actuator. The vehicle was scheduled to be towed to the dealer for repairs. The contact referenced NHTSA campaign id number: 04V060000 (steering: Column locking: Anti-theft device). The vehicle was repaired under the recall but because of the recurrence of the failure each the contact was held liable for repair costs. The manufacturer was notified of the failure who advised the contact that they repaired the vehicle previously under the recall campaign and they would not repair under the recall any further. The failure mileage was 6,731 and the current mileage was 15,000.
The contact owns a 1999 Chevrolet Corvette. The contact stated five years prior to NHTSA campaign recall number 04V060000 (steering:column locking:anti-theft device) was performed the steering column would not unlock when the key was in the ignition. The vehicle was towed to the dealer who advised her that they had to perform a diagnostic test in order to determine the cause of failure. The failure occurred on an intermittent basis for the past three years and at times she was able to unlock it. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 57,000.
The contact owns a 1999 Chevrolet Corvette. The contact stated that when driving approximatley 5 mph, the vehicle would suddenly stall approximately every five feet. The vehicle traveled. The service steering column warning light would illuminate following every instance of the failure. The vehicle was not inspected by a dealer nor repaired. The failure mileage was approximately 3,000. Updated 4/4/11 updated 04/06/11
I was leaving my home for work. A warning light on the dash stated "steering column lock failure". the engine cut off and the column locked. Thankfully this happened at 20-25mph. The car had to be towed to the dealer where they determined that the steering column lock actuator had shorted. This actuator, according to GM records, had previously been replaced under a safety recall. They charged me over $500 to replace the actuator this time. At speed a steering column lock actuator failure could be deadly.
I had a 1999 Corvette and the steering locked up. I took it in and they fixed, but it happened again and they would not fix it unless I paid for it. I bought it new.
I would like to know how to place a complaint about GM. They have had a recall on Y Corvette where the steering column would lock up and fuel shuts off. They refuse to pay for the repair. My car is at the dealer and the service manager even said its related to the recall. I think this should be reported asap. Many other Corvette owners are affected by this defect and GM refuses to pay and claims that the cars is out of warrant this is a 1999 Corvette. A recall is a recall and it should be fixed free of charge to the consumer. Please advise on how to proceed and further report GM for this abuse.
Service column lock was recalled and fixed in 2006 but service column lock occurred again. This has been an ongoing problem well documented and GM has no fix for it it appears there are several fixes out there at the cost of the consumer which is not appropriate that GM refuses to properly troubleshoot this problem which is even occurring after the required ntsb recall repair is made.
I experienced the steering column on my 1999 Corvette lock up while I was driving it. I was only in a restaurant parking lot and was able to stop and call for help. I called my local repair facility and they had informed me that I must have my car towed in for the necessary repairs. Upon arriving at the repair facility, they informed me that a recall had been issued to remedy this issue. They check my vehicle identification number and quickly realized that the recall had already been performed on my car. They had to replace the parts once again and I was charged almost $700 for the repair. I asked why I needed to pay for the recall and they said I was paying for it because the recall had already been performed. I researched the exact recall pertaining to this particular incident (04V0600000) and discovered something that should not have been able to happen if the recall was performed as intended. The vehicle was supposed to be reconfigured as to disable it from being driven while the steering column was locked up. On the models equipped with an automatic transmission, the lock was removed from the steering column and a lock was installed on the shifter so it could not be removed from the park position. This was also intended to keep the anti-theft feature. On models equipped with manual transmissions, the lock on the steering column could not be removed because this was the only anti-theft device. Instead the fuel to the engine was supposed to be interrupted if the steering column locked up. On my vehicle, I was able to drive my car into a parking spot at the restaurant. I was not able to steer the vehicle because of the steering column being locked up. I called the General Motors reimbursement department and told them what happened and they said my claim was denied because the vehicle was out of warranty. From what I understand, mileage or warranty does not apply to safety recalls. Please advise.
Backing out of driveway in my 1999 Corvette, steering column locked causing me to go over a curb. Warning light came on dash board. I had car towed to nearest Chevy dealer where they proceeded to change the steering column lock motor. They told me that a recall (#04006B on Feb/2004)on this car was performed and it was no longer covered under warranty. When I inquired as to a second posted recall #04006C) service mgr told me he knew nothing about second recall. They charged me $579.79 to repair and did not follow the guide lines stated in the second recall, where as the column lock assembly is to be rendered inoperative. I feel I was taken advantage of and Chevrolet refuses to reimburse me and disable the lock assembly. Talking to other people on line, this problem has returned on many vehicles after recall was performed. I am weary of driving my car because I never know if and when my steering column will lock causing an accident or possible loss of life. GM must be forced to do the right thing here and I want my money back.
The contact owns a 1999 Chevrolet Corvette. The contact attempted to unlock the steering column, but was unsuccessful. The contact could not drive the vehicle and it was towed to an authorized dealer. The technician stated that the vehicle was included in NHTSA campaign id number 04V060000 (steering:column locking:anti-theft device). The manufacturer would not provide any financial reimbursement to the dealer; therefore, the vehicle had to be repaired according to the remedying instructions referenced in the recall at the cost of $700. The contact is in the process of having the vehicle repaired. The vehicle was repaired four years ago according to this same recall at the contact's expense. He called the manufacturer and is waiting for a response. The VIN was unknown. The failure and current mileages were 42,220.
I attempted to drive my 1999 Chevrolet Corvette and the vehicle steering column locked up. I investigated the issue and found recall notification EA02031. However after notifying the my local dealer paradice Chevrolet temecula ca of the issue they researched my VIN and to my surprise the recall service had already been performed on my vehicle in 2005 I am deeply concerned that the matter was not resolved properly and there my still be an issue the manufacturer has not uncovered. Please advise?
A D V E R T I S E M E N T S
- Vermilion , OH, USA