This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Corvette. The contact stated that the service column lock warning light illuminated as the steering wheel seized. The vehicle was taken to the dealer.the technician diagnosed that the steering column needed to be replaced. The vehicle was repaired but the failure reccured. The manufacturer was made aware of the failure. The failure mileage was 65,500 and the current mileage was 69,000. The VIN was not available.
The contact owns a 2000 Chevrolet Corvette. The contact stated that the doors would not lock from the door panel, only from the key remote. Secondly, the ten second key delay began to activate and the horn blew out. While the mechanic was repairing the horn, the vehicle went into column lock. The repairs have been made, but the contact is concerned that the steering column may lock while driving. A relay harness was removed from the vehicle and he does not believe it should have been removed. The purchase date was unknown. The current mileage was 54,410 and failure mileage was 54,011.
The contact owns a 2000 Chevrolet Corvette. The vehicle was taken to the dealer regarding NHTSA campaign id number 04006C. The following day, the driver's information center (dic) illuminated and displayed "service column lock, pull key and wait 10 seconds." The vehicle was towed to the contact's residence. The NHTSA recall number was not found. The current and failure mileages were 77,000.
I have a 2000 Chevrolet Corvette with a 6-speed manual transmission that was recalled for a steering column lock problem. Ever since the recall service was performed the steering column lock engages, rendering my car inoperable and me stranded in unsafe places. This has occurred 5 times. One of the times, I was stranded out of town, at night, and in a thunderstorm. It took over 5 hours to get a tow truck to my location. My vehicle is at the dealership from which it was purchased with an extended warranty. I E-mailed jim schell at GM, and a GM representative has been assigned, but my car is not repaired after two weeks. I need assistance in getting my car repaired or compensated for my loss of a dependable vehicle.
- Dalton, GA, USA
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Steering column locked while car was in motion at approx 15 mph. The problem turned out to be a known issue and was repaired by GM under recall by colonial Chevrolet-Buick, Inc. Of talladega Alabama. Days later the same thing happened again, column locking while in motion, even though GM said the recall would prevent this dangerous malfunction from happening again. Furthermore in the process of performing the recall service, colonial Chevrolet-Buick, Inc. Damaged and replaced the car's radiator. Upon further inspection I found that the radiator was not reinstalled properly and its housing is broken. I am unaware of what possible dangers may be present due to the improperly positioned radiator, and have discontinued use of the vehicle pending further investigation in this matter and the column locking again. Following service, the car was driven to a tire shop at colonial's recommendation and then straight home. The car has not left the house since as the second instance of the column locking at speed occured on my home's driveway.
After recall 04V060000 electronic column lock repairs were done consumer was still having the same problems. Dealership was notified, but did not resolve the problem.
The steering mechanism locked up while the vehicle was parked. The vehicle was towed to the dealer for repair. The manufacturer was called to inquire about a similar problem which was under recall. The manufacturer told the consumer that his car was not covered under that recall due to VIN.
While starting the vehicle the steering wheel locked up. The driver was not able to unlocked the steering wheel. The driver had the vehicle towed to the dealer for inspection. The mechanic replaced the lock mechanism. Please provide any additional information.
Steering column lock on my 2000 Chevrolet Corvette coupe. I bought the car in August 2003 from a local dealer. On Tuesday 11/25/03 my car's steering wheel would not unlock after I inserted the key into the ignition. The car started but the steering wheel could not be moved in either direction. Since I could not steer the car I had it towed about 5 miles to henderson Chevrolet. They said I had two choices. 1) for $498 I could have the problem repaired but the replaced parts could fail causing the problem to occur again, or 2) for $595 the dealer would install a mechanism that would render the steering column lock inoperable. I opted for option 2. on Wednesday 11/26/03, after I picked up my car from henderson Chevrolet, I called customer service at GM and explained my problem. GM said they would contact GM's service manager for my area and call me back. On Tuesday 12/2/03 GM called me. I told GM I had to pay $595 to get my car "repaired." The lady at GM said she would call GM's area service manager again and then contact me on Friday 12/5/03. I have my doubts, but even if GM agrees to reimburse me for the $595 repair bill plus the $32 rental car cost, the point is that there's a defect in the car and GM seems unable/unwilling to fix it properly. Your web site shows a tsb for this problem and I think there was a limited recall done by GM. Henderson Chevrolet put my car's VIN in their computer but they said my car did not meet the recall criteria to be repaired at no charge. It makes no sense to have to pay any money, let alone $595, to disable my car's theft deterrent system. I would like GM/Chevrolet to fix my car, at no charge, so that the steering column lock works properly without having to worry about a future failure that makes steering impossible. GM and their dealers are well aware of this problem and have been for quite some time, but the problem still exists. They must be too busy profiting from customers who have to pay to disable a security feature.
A D V E R T I S E M E N T S
- Kittery, ME, USA