CarComplaints.com Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.
On the flip-side, there's more concerns about brake problems.
However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."
10.0
really awful
Crashes / Fires:
10 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
44,107 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Chevy Cruze has been experiencing similar problems from past repairs and would shut off while driving. While driving the car would lose power, multiple warning lights would flash on the dash, the car would lose the ability to accelerate and the doors would unlock while driving. This has occurred several times yesterday (6/23/15): While driving over a bump at a low speed and while merging onto the freeway at about 60mph. During yesterday's incident I had to go into the emergency lane and put my emergency lights on as my car lost the ability to accelerate. The car lost power for a few seconds and the car would gain power immediately after. There have been two prior incidents where my car has lost complete power while driving, both times a safety report has been filed. This is a very scary issue and hope that this does not occur again.
The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.
While driving the car would continuously reboot the radio and the warning stabilitrak light as well as the power steering warning will show up on the dash. The car would experience very stiff steering and I almost got into a crash 3 times because of it. I took it to the autonation Chevrolet laurel, md dealership and they could not diagnose a problem with the battery. Another technician from tnt auto in columbia, md said that all the wires seem to be on there tight too.
Since March 30, 2015, I have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on April 1, 2015 I believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from General Motors advanced engineering staff and the R&D center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for NHTSA should an accident occur to him due to this.
I was driving, and the radio dash began to flash on and off. Then the steering became very difficult, and the power steering light came on, the words "service power steering" came on, then the car began to pulse, and then "service traction" came on, then the car shut off completely.
- Baltimore, MD, USA
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While driving approx. 40 mph, vehicle stalled, traction stability and check engine lights illuminated, and steering locked. The radio shut off and the radio screen/ env control panel flickered on and off continuously. I continued to drive the car since I was a short distance from home. Checked the battery connections and all seemed to be tight. Drove car to work today but didn't have the issue. I literally just bought this car a week ago and it passed md state inspection. I am wondering now if the inspection included a obd check.
The contact owns a 2012 Chevrolet Cruze. While driving approximately 35 mph and making a left turn, the steering wheel seized. In addition, the instrument panel and radio intermittently operated. The vehicle was taken to the dealer. The technician diagnosed that the positive battery cable and generator starter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
The contact owns a 2012 Chevrolet Cruze. The contact stated that the check engine light continued to illuminate. The vehicle was taken to the dealer. The technician diagnosed that the map sensor was defective and needed to be replaced. The contact mentioned that the vehicle failed to pass inspection. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. Updated 4/30/15 the consumer stated the vehicle did not idle properly and the vehicle would stall when he attempted to pull out into traffic. Updated 06/23/15
2012 Chevy Cruze 6-speed eco. After driving approx 15 mile in city traffic, came to a stop and parked. Applied the parking brake and the car started beeping. I looked at the instrument panel and noticed speedometer was pegging at around 90mph and the display flashed that the hand brake was on. At the same time the radio volume raised. After I released the parking brake, within a few seconds the gauge returned to normal but the radio volume stayed high. I turned the car off.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while in a residential driveway, the vehicle caught on fire without warning. The vehicle was destroyed. It was unknown if a fire or police report was filed. The manufacturer was not notified of the failure. The approximate failure was 42,000.
8/6/13-the trunk release switch does not work. Diagnosis was faulty trunk release switch, the technician replaced it. HVAC blower motor is noisy and rattles can be heard inside and outside of the car. Also had intermittent delay when turning HVAC on. Technician replaced the blower motor. Could not find reason for delay. 1/22/14 - HVAC burning smell when running heat. Technician replaced HVAC case with new design grease on it. Filled coolant. 7/24/14- same thing happened to trunk release was replaced again. Outside temperature sensor did not work, it was replaced. The vent in car for blow tab broke off, it was replaced.
2012 Chevrolet Cruze. Consumer stated the vehicle would power off, and ignition would not turn or keys could not be removed. The consumer stated the vehicle would spontaneously shut down while driving for no apparent reason. When the vehicle shut down, she was unable to turn the ignition or remove the key. Nothing in the vehicle worked, when the vehicle shut down. After 20 minutes, she was finally able to start the vehicle. After driving 100 feet, the vehicle would shut off again. The dealer examined the vehicle, but was unable to diagnose the problem. The consumer continued to experience the same problem. The consumer decided to sell the vehicle.
The contact owns a 2012 Chevrolet Cruze. While driving approximately 30 mph, the radio shut off when the heat was activated. The contact also stated that the key fob failed to lock and unlock the doors. When the vehicle was in the park position, the stability track and traction control lights illuminated. The failures occurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 51,500.
The contact owns a 2012 Chevrolet Cruze. The contact stated while exiting a freeway at 30 mph, a loud clunk noise emitted as the vehicle failed to accelerate. After safely parking, the contact noticed that the check engine, service air bag, service power steering and emergency brake lights illuminated on the instrument panel. Also, the contact mentioned that all other electrical components such as door locks, hazard lights, and windows failed to work as well. The vehicle was towed to the dealer. The technician stated that the wiring to the power box had to be rewired. The vehicle was repaired. The failure mileage was 58,715.
This is a very well known problem with Chevy owners. I have done countless hours of research and seen hundreds of forums and articles related exactly to this specific issue. Now it has to be brought to the attention of the federal government to issue a recall. I own a 1.4L turbo automatic 2lt Chevy Cruze 2012. This problem has been happening since the first year I purchased the vehicle however is getting much worse. Reduced engine power. The engine light comes on, a "!" shows up on the screen and the cars speed is reduced to 4 or 5 mph with in a matter of seconds. This has happened to myself as well as hundreds of other people from what the internet says. This is very unsafe especially considering some people have families and drive with children such as myself on highway systems. I experienced this while trying to accelerate into an intersection and got an immediate engine speed reduction. This could have killed my daughter and I if the vehicles in the intersection were unable to stop in time. Please do what is necessary to get this vehicle part or issue recalled and or recognized immediately!
The contact owns a 2012 Chevrolet Cruze. The contact stated that the instrument panel darkened while driving various speeds. In addition, the key was stuck in the ignition when the contact attempted to restart the vehicle. The vehicle battery had to be disconnected in order to release the key from the ignition. The failure occurred numerous times. The vehicle was taken to the dealer six times for the failure; however, the dealer was unable to locate a failure code. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 19,000.
My problems started with my trunk popping open on its own while driving and while parked. This is concerning not only to my loss of Focus on the road because of this, I also worry about who ever is driving behind me should something fly out of my trunk. Also my windshield wiper blade on the driver side comes off the motor clip this is very dangerous while raining I have to drive with out visibility. My car then decided not to start and when I finally got it to start it told my airbags needed servicing, my power steering, ABS brakes, traction control, and stabilitrack. There was no control of the car. That had went away and was able to get car safely to the dealership to get it serviced today. This seems to be a problem with other 2012 Chevy Cruze's in which I have done research. Something needs to be done about these electrical issues before someone ends up getting killed.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while stopped at a traffic light, the radio would shut off and on independently, and the instrument panel gauges would flicker. Also, the contact mentioned that the warning lights on the instrument panel would randomly illuminate and the power steering failed causing her to use extreme force to control the steering wheel. The vehicle would resume normal operation. In addition, the key failed to release from the ignition and the contact had to have the vehicle jump started. The dealer diagnosed that all the electrical cords were corroded. However, the parts to the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
While driving down the road the radio display goes blank. This includes the radio- temperauire controls, etc- otherwise known as the digital info center.
A D V E R T I S E M E N T S
- Murrieta, CA, USA