This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have several incidents that have had occurred in a brand new 2013 Chevy Cruze with 7000 when the first incident occurred.. 1) the brake pedal travels too far before the brakes engage. 2) I was backing out of my driveway and had no brakes. I pushed the pedal to the floor and the breaks didn??T respond. The car kept rolling. I feel that this is an extremely serious safety issue. I took it to the service department 3 times for them to fix it. I had to use a loan car for 5 days, and when I brought it seemed like they wouldn't believed what I was saying. Apparently the problems was fixed, but a month and a half after 3) at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. The technician duplicated the problem; however, he was unable to provide a remedy repair. The manufacturer was notified of the defect and hasn't solved the issue. After 6 days of having a loan car the problem was not solve. Neither the managers or Chevrolet the company have help me solving the problem. I think Chevrolet is hiding the fact there is an issue. I see a lot of other people complain about the brakes on cruzetalk.com. I am student and full time worker and travel in parkways all the time and I don??T fell safe driving the car anymore. After bringing my car back 4 times already and leaving it there for few days I asked the dealer and the company to give me my money back on the car. It seems like if they don't want to deal with the problem and don't care about customers safety. Please help me!
Brake pedal travels too far before brakes engage. Brake pedal nearly to floor when stopping at any speed. Dealer did not resolve problem, said there were no service bulletins regarding the problem. This is a brand new car. Dealer placed bright orange sticker in doorjam which states if car is in accident to call them. I could not make this up! see many other posts regarding this problem. I would like the master brake cylinder replaced on all these complaints of soft brake pedals on new cars.
- Voorhees, NJ, USA
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- South Plainfield, NJ, USA