This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I put my vehicle in park and try to turn off my car, the key gets stuck in the ignition more often than not. I then have to turn it on, back up, pull forward, and turn it off again to see if it will let me take the key out. Sometimes I have to do this 5-6 times!
The speedometer stopped working, the passenger air bags on and off light was going on then off now not working at all the power searing went out and then back working after the dealer tried to charge my wife 800 plus for parts not needed all this has been going on sense she first bout it off the dealer lot but they refused to resolve the electrical problems they replaced the speed odometer and even noted it in there paper work that there was body electrical ` problems with this Equinox and yet still refuse to ether fix it or replace the car with a equal value all these problems was going on before the warranty ever ran out and we have now been fighting with the dealers and GM over this now for over 7 years it even had the key switch that wont work some times and sometimes it will lock up and cut off when going down the road its done this twice now in the past year I don't feel like I nor my wife [xxx] should pay to fix problems on this car due to the fact that it has all been happening since we bout the car new with less than a 100 miles on this car the dealers keep saying they cant make any codes come up but yet when we go in to them we show them what's going on with it scene it was new im sick of them lieing to us and not fixing there problems they know that are wrong with this truck if they new it had electrical problems with the truck when they did the work on the truck when it was new why didn't they fix it instead of lieing and covering up it and lieing to my wife iv had to take off from my work now for a week fighting these people and im sick of it and still have to pay more money out off my pocket over all this isn't far when we have the paper work from them stating it has electrical problems from day one.
The key will not release from the ignition when the car is in park and turned off. This happens about one out of every five times the car parks. I normally have to wait about 1 minute for the key to release. Sometimes, it will still not release and I have to turn the car back on, put it in reverse and go a couple feet, then drive forward a couple feet, put it in park for the key to release. I may have to do this 3-4 times before, the key will finally release.
Sometimes when you park the keys will not come out of the ignition. You have to keep starting the vehicle, turning the steering wheel back and forth, or slamming the shifter into park it happens about 12 times per week! also the trac control light will pop on and then heal on its own, stay off as long as a 16 months then go back on for a week or two then back off! weird.
I have owned this vehicle since 2009 and have had multiple issues, recurring frequently. The 2 main concerns are stuck key in ignition and stabilitrack and electrical malfunctions. There is a definite issue with the ignition in these vehicles, not only does my key get stuck, it has also been knocked out when hitting a bump. I own a cobalt too that has been recalled and my Equinox has the same issues with ignition this is dangerous and frustrating!! in addition, my stabilitrack has been serviced twice since I have owned. The electrical system goes crazy and lights up with airbag service, stabilitrack service and ABS brake warnings. I just spent 600 on brakes and rotors and it still lights up. The car has been checked and none of these warnings are accurate. These lights come on and off randomly and have for years. The fuel gauge will rotate backwards. The oil indicator that tracks oil life resets itself at random. I am angry! these issues need addressed. Are we not taken seriously because no one died" there are multiple complaints of the same nature as mine and yet no recall" sad that action is taken only after someone is killed! GM needs to do right by people who spend their hard earned money to purchase these vehicles. I have always been pro Chevy but not anymore. Their customer service and quality sucks.
- Canton, OH, USA
Search CarComplaints.com for these popular complaint phrases...
On two occasions the power steering has gone out while I started my car. Each time this occurred I was unable to steer the vehicle. It was very dangerous to drive as it was very difficult to make right and left hand turns.
When I turn the vehicle off, the ignition key stays stuck. Even if I turn it back and forth it does not come out, I have to wait about two minutes before I can take it out. Sometimes, if I move the key extremely fast, I am able to take it out on the first try. I have seen this complaint on this vehicle before but there is still no recall.
When turning off the vehicle the key will not release from the ignition and can not be removed. After about 30 seconds you can hear a click and then the key will release and can be removed, but until you hear the click it can not be removed from the ignition.
The contact owns 2007 Chevrolet Equinox. The contact stated that the vehicle had a major fuel leak. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The contact was not included in NHTSA campaign id number: 12V459000 (fuel system, gasoline). Also, the contact mentioned that the instrument panel failed intermittently on numerous occasions and multiple warning lights illuminated. The contact was not included in NHTSA campaign id number: 09V489000 (visibility). In addition, the contact stated that the air bag warning lamp was illuminate for an extended period of time and it was not confirmed by the local dealer if the vehicle was included in NHTSA campaign id numbers: 07V520000 (air bags) and 07V344000 (air bags). The vehicle was to be further inspected in order to be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 1,500. Updated 08/28/14 updated 09/4/2014 the consumer stated the vehicle was repeatedly taken to the dealer, due to loss of power. The vehicle would not accelerate, the engine began jerking and the engine light constantly stayed on. The transmission was slipping, also. Updated 10/15/14.
The contact owns a 2007 Chevrolet Equinox. The contact stated that the key would sporadically become stuck inside the ignition switch and could not be removed. The contact indicated that when the defect occurred, the engine could not be turned off. The vehicle was taken to the dealer, who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 80,000. Updated 12/22/14 updated 01/27/15
After vehicle is turned off. The key cannot be removed out of the ignition. I have been dealing with this issue for years! in order to pull the key out. You must either turn the vehicle on then turn it back off several times before finally the ignition allows you to remove the key. The other way it allows you to pull out the key is by turning the key without turning the vehicle on then moving the gears from park to reverse then back to park. It just continues to get worse and worse. It is a huge concern to me because I am afraid that I would be unable to pull out the key out of the ignition. I took it to the dealer and they said it seems to be a common issue.
The ignition will not release the key. I have tried the shifter, sit and wait in my car to see if it will release with time, step on the brake for a long time then try to take the key off and hope it will release the key. I can't keep sitting in my car waiting for a miracle to happen when I need to log in to work and am stuck in the car because the key won't come out of the ignition. This should be recalled. With AZ weather being so hot sitting in the car waiting for the release of the key is making it hot to breathe. Don't want to roll down the windows because I need the key in to get the windows back up. Something needs to be done about this problem. This has gone on for several months I need something done about this. This is dangerous.
Ignition lock up, could not turn off ignition. Motor still running, had to turn wheel back and forth to find a spot to turn off ignition continuing problem. We have already brought to dealer ship to have problem corrected. They were not able to find problem.
The ignition locked up. It continues to jam up sometimes at unpredictable times. On this morning the signal for service air bag lit up. I continued driving and after a few minutes it turned off. I took the vehicle into my local dealer ([xxx]) on March 11, 2014, where I was informed the air bag may not function if I am in an accident. The service air bag light has continued to light up more frequently. Presently it turns on almost every day or every 2 days. Concerned the air bag will not work when it is needed. I realize that as the owner of the vehicle I am responsible for the maintenance of the car on parts that are used and worn, but in this case, the malfunction of an integral part of the vehicle associated to the safety and performance of the vehicle should be a standard functioning part that should work throughout the life of the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a 2007 Chevrolet Equinox. The I could not get the key out of the ignition and the failure continued at random on multiple occasions. The vehicle was taken to the dealer who diagnosed that the ignition key assembly needed to be replaced. The vehicle was repaired and the failure still recurred. The vehicle was taken back to an authorized dealer who diagnosed that the shift cable needed to be replaced. $600 dollars for both repairs.
The contact owns a 2007 Chevrolet Equinox. The contact could not get the key out of the ignition and the failure continued to occur intermittently on multiple occasions. The vehicle was taken to the dealer who diagnosed that the ignition key assembly needed to be replaced. The vehicle was repaired and the failure continued to occur. The vehicle was taken back to an authorized dealer who diagnosed that the gear shift needed to be replaced. The vehicle was repaired again. The manufacturer was notified of the failure. The approximate failure mileage was 62000.
On Saturday May 25, 2013 my 2007 Chevrolet Equinox would not start. The key had gotten stuck in the ignition and I did not remove it and I think that killed the battery. I tried to jump start the car with no success. Finally on Sunday May 26,2013 I had a professional come jump start it. After it started the power steering went out and the stabilitrak warning light came on. This has never happened before and I don't know what's causing it. I read in the forum that there were several other Equinox's with the same problem. I think it should be a recall.
Ignition key will not come out once the car is turned off and put into park. I have read numerous complaints concerning this problem and no-one can tell if this happens because of the key cylinder or because of gear shift not properly going into park.
There is a harsh smell of fuel coming from somewhere in the fuel tank area. There is no fuel leaks to be found. When starting the vehicle, the starter seems to stay engaged for a few seconds.
Detected smell of gasoline while parked among many other cars. Did not think much of it until at home detected smell of gasoline inside and out of the vehicle. Look around and saw gas dripping from the rear passenger side of car. Check under the car and it seemed like gas leaking from the top of the gas tank. Took vehicle to dealer and agreed on repair. Dealer had previously said cost would be approximately 500 dollars. When vehicle was at the garage I was told over 900 dollars to repair. I agreed, hoping there would eventually be a recall, since I had read of many complains on line. I was able to get the labor charged refunded to me. A few months later I received a safety recall notice. The letter specifically says "your 2007 model year Chevrolet Equinox, VIN xxxxxxxxxxxxx is involved in safety recall 12190. Etc. When to dealer, and the service guy say "your vehicle does not show any open recalls and that only certain one have that fuel pump module recall. I told him "look at the letter" but I got nowhere. True I had the vehicle repaired, but the letter mentions a refund. Plus, did I get the right replacement part or some other generic part? so why does my letter say your....is involved in safety recall..yet the dealer's system says "no" to this recall. By the way I did buy it in California and it's register also at California.
A D V E R T I S E M E N T S
- Austin, TX, USA