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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Equinox accessories - interior problems

accessories - interior problem

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2011 Chevrolet Equinox Owner Comments

problem #1

Sep 202011

Equinox 4-cyl

  • 1,600 miles


In September 2011, six weeks after purchasing my 2011 Chevy Equinox, I was rear-ended by a heavy-duty pickup truck. I was so rattled by the collision that I forgot that I had onstar. The other driver used his cell phone to call the police. I received minor injuries during the accident. A few days later I told my husband that I thought it was strange that onstar did not contact me right after the collision. He called onstar and told them what happened. The representative told my husband that the rear sensors should have signaled a collision, but, because the sensors did not activate, onstar would report the problem to GM. The rep also told my husband that this is an ongoing problem and GM management is aware of the problem. The rep offered to extend our onstar trial period for another 6 months. If GM is aware of the rear sensor malfunction, why aren't they correcting the problem" instead they are placating customers with an extension of onstar service. What happens if a more serious rear-end crash occurs, the driver is unconscious, and can't call for help" I would like this problem of the malfunctioning rear sensors to be investigated.

- Barnhart, MO, USA

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