This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving the car and the traction/stabilizer control turned on with the engine light and a message stated slowing down. Then the truck stayed at 20mph, I was kinda on the highway and almost hit someone. The engine sound good. Other people online have the same issue. Why is it not a recall.
Dear sir or madam, after long waiting for those issues resolve; I decided to contact professional. I paid over 40K for this vehicle and I have lot of problem. Also the air conditioner was broken and I paid 1400 dollar. Huge problem with these car please contact me as I will hired a lawyer.
The contact owns a 2011 Chevrolet Equinox. The contact stated that the power steering feature never worked. The vehicle was taken to an independent mechanic where it was diagnosed and needed a code reset, but the vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
Vehicle engine stalled while the vehicle was in motion at 35 mph resulting in impaired steering ability, and loss of vehicle control in a road curve. A crash was narrowly avoided. No warning light or operator notification was present prior to the incident. Odb scan codes indicated a P0010 code 'camshaft position actuator solenoid valve'. vehicle stalled while vehicle was in motion on at least 5 other occasions returning vehicle to dealer for service. Service history indicates the intake camshaft solenoid was replaced under warranty in 2011 due to identical failure mode and fault code, the exhaust camshaft solenoid failed with code P0011 and was replaced under warranty in 2015, and the intake camshaft solenoid failed again in 2016 at 34,681 total vehicle miles. Vehicle has been operated in nominal city driving conditions with consistent maintenance of the oil and oil filter per the oem oil life monitor. The third failure of the camshaft solenoid was charged at customer expense. Repeat failure of the camshaft solenoid actuator indicated an unmitigated product design issue resulting in engine stalls without warning while the vehicle is in motion and impaired steering control.
Upon driving my car to work with my two kids in the car, my car suddenly lost power without warning, the dashboard lit up "engine power reduced" as well as stabilitrac and traction control. The car would not accelerate to more than 20mph and then died on me. I contacted GM, received a claim number and they never called me back as promised. I was able to restart the car and continue on my way in fear for the safety of myself and my children. As a result of this, I told my husband I was not comfortable driving this unsafe vehicle with our kids in the car and we would trade cars until the problem was resolved. The following morning my husband was driving the Equinox to work and it happened to him, "engine power reduced" loss of stabilitrac/ traction control. Unfortunately, he wasn't as lucky as me and was on a turn when this suddenly happened without warning, causing him to lose traction, steering control and crashing into a ditch. Now we have an insurance claim to deal with and only one car. GM is well aware of the problem as they had a recall on the previous year model. Not until 13 people die will they do something about it as proven in the past. Bad customer service, faulty deadly vehicles! by the way, nearly 48 hours later and I have still not heard back from GM after a promise of a call back within 2 hours!
- Brentwood, CA, USA
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After taking the car out from a stop sign, the steering wheel locked and could not accelerate. The car started to slow down. I was able to put the gear on park once the car stalled and turn off the ignition. I then turned on the ignition and everything was normal. Once I reached my destination I turned off and on the ignition and check engine light came on. Upon taking to the mechanic they found out the cam sensor had to be replaced.
I was driving with my 7 year old son and 15 year old nephew on a 35 mph busy street when all of a sudden my vehicle started shaking and the steering wheel and brake pedal lock on me I couldn't move the luckily there was no car coming at the moment, and I was able to turn off the vehicle and turn it back up. After that I it started up again and nothing seem to be wrong until the engine light turn on and I continued on my way, all of a sudden my on the dash board it said stability check/lost engine power and all of a sudden the engine shut off on me. I couldn't move to from lanes to avoid causing an accident luckily the vehicles on back of me notice my vehicle slowing down and they where able to miss hitting my vehicle. I really do want something done to fix this issue because I could of cause an accident with that sudden stop and all because of the engine powering off. I believe something needs to be done a.S.a.P. before on of all these other people putting their complains end up dead or causing a deadly accident. I sure don't want my family to be in danger in any type of way, especially not in a vehicle that I know is malfunctioning and feeling helpless because nothing is being done. I hope my complain helps even more to get this issue fix a.S.a.P.
My 2011 Chevy Equinox started having trouble when starting the engine. I would start the car and all my emergency lights would start flashing. Emergency blinkers, airbag service light, stability track and check engine light. I would start to drive and the car would just stall out. If I am driving below 10 miles an hour, the car will turn off. I was making a left turn and my car stalled out in the oncoming lanes almost causing an accident. I have been trying to get my car serviced for a while but all the Chevy dealerships are booked solid around me. Reading the other reviews it looks like this is a common problem. I feel very unsafe driving this vehicle and for a car to only be a couple years old, this should not be happening.
After traveling on interstate at 75 mph the steering wheel sticks in the position it is in. When you try to move the steering wheel there is a resistance and then it breaks free from that position causing the vehicle to make abrupt movement either to the left or right depending on which way you were attempting to steer. It then works fine for awhile and will do the same thing again.
While making a right hand turn, the steering wheel locked, almost causing an accident. I had to slam on the brakes and fiddle with the steering wheel until it finally unlocked and I was able to drive the car home. When I arrived home and took the key out of the ignition, I noticed it was bent. I immediately called malouf Chevrolet where I purchased the car, took it in the next day for service, they claimed they couldn't find anything wrong with the vehicle. I did have to purchase a new key in which I was charged $80.72. Then Monday night 3/10/14, I went shopping, returned to my vehicle, inserted my key and could not turn the car on, it was locked up again. I have an auto start on my vehicle which I used and then was able to turn the key in the ignition.
Bought the Equinox new in April 11 for my daughter. Had it about 6 +/- months and started having problems with it. It would loose power all of a sudden and engine light would come on and steering would become extremely hard to do. Have taken it to the dealership many many times since then all for the same reasons. The vehicle stalls while driving and looses power. I have been lucky so far with no accidents. I am having to take it to the dealer again for the same reasons. Now there is a problem with the vehicle using a lot of oil. The dealership has replaced the transmission once, replaced alot of fuses and worked on the engine several times. There are still problems. I think, GM needs to do something about fixing this vehicle and all the others that are having the same problems. From what I have read on the internet, there are a lot of owners out there having the same problems. NHTSA, how many complaints does it take to have a recall done...?
As I was driving down the interstate, my vehicle took a hard sharp right while I was in the left lane. If a car had been beside me I would of crashed. I thought I had a flat tire so, I pulled over and checked the tires and all were fine. As I got back on the interstate my vehicle kept pulling right. When I stopped at a stop sign to make a left I could barely turn the steering wheel. I was able to make it home after much " man handling" with my 5 year old and 3 year old in the vehicle with me. My children were crying. I have previously read about this issue on the internet. I hope a recall will be issued soon and I don't understand why one has not been issued thus far. My husband and I bought the Equinox because we previously had a Camry that accelerated on me while my children were in the car. What has happened to car safety? I am beginning to not feel safe in any vehicle. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The steering wheel will "stick" when traveling in a straight line. When you go to make a slight correction, it will take extra effort to move the wheel due to this "sticking". this is the third time I have taken it to the dealer. The first time was corrected by replacing the steering gear. Second time was to replace the replacement steering gear due to a code error. It is now back into the dealer due to the same sticking again. This happens usually happens at higher highway speeds, but it happened at a lower speed (35 mph) during a snow storm and caused my vehicle to slide slightly sideways. No accident occurred, but I believe it is just a matter of time.
My wife drove my car and noticed when the wheels turned in any fashion/way/manner, that there was a loud growlig noise and rubbing sound in the wheels. Note: The wheels only had to turn slightly when this was felt in the steering column and the significant vibration on both front floorboards. We took the car in for service and we were told that GM is aware of this, and hopefully GM will find a solution. Thus far the dealers have changed out steering columns which did not fix the problem. The dealer said we have a case number and when GM figures out how to fix it, we will be notified. They said it is not a safety issue (how do they know?)they said since it is not considered a safety issue- GM is in no hurry to get to the design flaw that is causing this loud rubbing, growling noise and vibration. What can we do? xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
The contact owns a 2011 GMC Equinox. The contact was driving 60 mph when the steering wheel became extremely hard to turn. The contact had to utilize extreme pressure in order to turn the steering wheel. The vehicle was neither diagnosed nor repaired. The VIN was unavailable. The failure mileage was 3,100 and the current mileage was 3,200.
My 2011 Equinox has just now started showing some "sticking" in the steering mechanism when making slight steering corrections while traveling at highway speeds (60-70mph). It required me to pull the steering wheel the causing over steer. I was lucky there was no car in the next lane. The condition is more noticeable when starting to turn left. It is barely noticeable at lower speeds but can be detected. The Equinox was put into service in March 2011. This being an all electric power steering the problem could in the rack, ECM programming or the drive motor. Took the car to dealer on 10/31/11 they found nothing! view details.
I was driving on a four lane street with two lanes going South with a median in the middle and two lanes going North. I was in the left hand lane going South towards 1-70 and was going around a slight corner towards the left and tried to straighten out my wheel and my wheel was stuck turning left. I tried again to get my wheel to straighten out, and it was stuck. I slammed on my brakes, but it was too late and went over the median separating the 4 way lanes. I hit a large street signs and multiple reflectors on the median. Upon impact multiple check engine lights appeared and wheel was finally able to make a turn to right to get to side of the road. My car is not even 2 months old and was a brand new 2011 Equinox. When I went to report the issue to the dealer I bought it from after the accident the car sales man there said "oh this has never been an issue with any years of the Equinox's".....hate to break it to him but looks like multiple people have had similar steering and wheel issues with this model. Very frustrating.....GM was contacted and it can take anywhere from 30-120 days for them to come evaluate the status of my car to see what caused the problem. This is a very frustrating problem as my car is only 2 months old and was a brand new vehicle.
Our 2011 Equinox has just now started showing some "friction" in the steering mechanism when making slight steering corrections while traveling at highway speeds. The condition is more noticeable when starting to turn left. It is barely noticeable at lower speeds but can be detected. The Equinox was put into service in September 2010. "friction" is my word choice; this being an all electric power steering the problem might well be some other condition.
On 2/21/11, I was operating my 2010 Chevy "Equinox" on I-95. After about an hour and half start I began to have steering problems. Traveling at a sustained speed of approximately 70mph I began to notice the steering wheel was sticking, when I attempted to pass a slower vehicle. The longer I traveled, the problem became more noticeable. This situation continued for at least four hours, until I left the interstate and entered a secondary highway, where the speed was slower and more traffic, which required more movement in the steering wheel. This situation kind of caught me by surprise since the vehicle had 26,000 miles and has been operated in this type of driving numerous times. It does not appear to "stick" at slower speeds or in traffic. But I feel it could catch an individual off guard, who may not be an experienced driver. I took the vehicle to the dealership (2/22/11) they could not duplicate the problem nor did the computer indicate something had happened. I contacted Chevrolet/GMC via phone and E-mail. Their response each time left me with the impression they appreciated the information. I've indicated to them they have a sleeper with this electronic power steering system. There was no response, that the car was safe or if they had a problem. This car has a problem "a sleeper". and according to the web I'm not the only one that has a problem, which could led to serious injury or death.
- Riva, MD, USA
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A D V E R T I S E M E N T S
- Marietta, PA, USA