This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been having an issue with fumes coming into the cab of my vehicle through the front vents when set to defroster or circulating air from outside to inside through the vents. The fumes smell of gas or exhaust and are very noticeable when sitting still while engine is running. This is noticeable mainly when sitting still in vehicle with engine running. The smell is overwhelming. I have developed breathing problems since purchasing my vehicle. I have been newly diagnosed with asthma and am having to take breathing treatments. I had the first asthma attack in December 2019. I am also having problem with airbag light staying on. Wheel information is also incorrect. Information system may indicate the front passenger wheel pressure is low, when in fact the rear passenger tire pressure is low.
In January of 2019, my wife was driving our 2012 Chevy Equinox. She told me that she was stopped at a light when the engine suddenly started running rough and died. She was able to restart it but it continued running rough so she pulled into a near by parking lot. The car stalled again but she was not able to restart it. She called me and we had the vehicle towed to our usual mechanic. He checked out the vehicle and determined that the rear seal had failed and the engine lost a large amount of oil. He advised that there was a problem that GM was aware of and that we should take to vehicle to a Chevy dealer to see if they will cover the repair. We ultimately paid $2022 for the repair because we were told it was out of warranty.
On Saturday February 15th 2020 I drove me and my family to columbus Ohio from canton. Once in columbus my car stalled at a red light. I tried several times to restart the vehicle before I was able to get off the road and into a parking lot. My car when it worked was making a metal grinding noise. Unable to drive it I had to have it towed back to a garage in canton. Where a mechanic said it was completely out of oil. I never have noticed leaking oil before. The mechanic told me that my model and year of car burn oil really fast. That's when I found out there is a class action lawsuit against GM for this issue. I contacted GM and they told me to go to the nearest dealership for service. I again stalled before parking my car in their lot. The service mechanics at the dealership mentioned my pistons and rings needed replaced and my timing chain was out of sync. They told me my car was unsafe to drive but that Chevy wants me to drive 1000 miles before GM can decide whether or not their high oil burn issue is what happened to my car. I have called GM multiple times voice my issue driving an unsafe car with my son who's one today in it. Why would GM insist I drive a car that their own dealership says is unsafe to drive? multiple people at spitzer in North canton have said it to me. Seems like something to investigate.
The contact owns a 2012 Chevrolet Equinox. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed however, the vehicle stalled. The contact stated that there was no warning lights illuminated. The contact attempted to restart the vehicle however, there was an abnormal sound coming from the vehicle. The contact stated that the vehicle was inoperable. The vehicle was towed to an independent mechanic. The contact was informed that the engine oil was low and needed to be topped off. The oil level was topped off however, the failure recurred. The vehicle was driven to spitzer Chevy North canton located at 7111 sunset strip ave nw, North canton, oh 44720 to be diagnosed. While attempting to park the vehicle, the vehicle was shifted into reverse and stalled without warning. The vehicle was diagnosed and the contact was informed that the piston rings needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 79,000.
- Canton, OH, USA
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Driving and lost all the oil out of the vehicle. Has a recall that doesnt include my VIN. This is an issue as there are thousands this is happening too. GM refuses to fix it. They are saying that the only reason it isnt covered is because it didnt come from the right plant.
On the evening of Jan 27, 2020, we received a call from our son after the car broke down while he was driving, just about a mile from our house. He heard a pop and what sounded like the engine blew up. He immediately pulled over on the side of the road and turned off the car. After several minutes, he tried to turn it back on without success. The car was towed to elco Chevrolet ($120) the next morning. They called to let us know that a piston broke and went through the engine for a catastrophic event. The car would require a new engine with a estimated cost of $8,000. We were told that this had nothing to do with the previous 'fixes' and that the dealership nor GM would cover this. On July 25, 2018 we took the car to bommarito gmac (located in ellisville, mo). Bommarito told us that we should watch the oil and bring it back every 1,000 miles for an oil consumption check if it continued to burn oil quickly. We took the car back 3 times more before they agreed to change the pistons. Bommarito replaced the pistons at gms cost, on 10/28/18. The car had 58,017 miles at this time. We went back for 3 more oil changes in the next year. On Nov 29, 2019 we took the car back to Firestone because the engine light came on. They ran a diagnostic check and referred us to elco Chevrolet (located in ballwin, mo) to replace the catalytic converter. Elco changed the catalytic converter on 12/9/19 ($808.51 and 70,883 miles). We contacted 7 mechanics (3 of them are other Chevy/GM dealerships) in addition to the 2 Chevy/GM dealers that 'fixed' the pistons and the catalytic converter. We found out this was an ongoing issue with Equinox and that there was a class action lawsuit for this reason. All 7 said that the pistons and catalytic converter issues definitely had something to do with the engine blowing.
My vehicles check engine light came on then the stability light came on the vehicle sounded like it was choking. When we got it to the repair shop it stalled out and when the shop did shove investigation there was no oil in the vehicle. Although there was no warning about oil being low or lights on. As we were bringing vehicle to shop it smelled of burning. Vehicle started malfunctioning when stationary and became worse when in motion.
At approximately, 92000 miles on my Equinox, while driving on a highway the PCV valve clogged/froze and exerted to much pressure to my engine causing the rear main seal to blow and spill all of the engine's oil all over the ground. This caused the engine to seize up and stall. Thankfully, I was able to pull off to the side of the road and avoid any accident. This exact issue is detailed under GM's service bulletin 14882 which lists a recall on this vehicle. However, my VIN# is not covered for some reason. This recall has to be extended to other VIN #'s. I currently have my car sitting at a Chevy repair shop awaiting service totaling over $1800 to repair this issue which should have been covered by the recall. GM has not handled this recall properly.
The PCV valve build up condensation while running, which subsequently froze. Upon starting the vesicle again, it built pressure to such an extent that it then blew out my rear main seal. It is exactly the scenario described in GM's special coverage adjustment #14882 or document id 4098165. Somehow my VIN is not covered under this known defect! this is ridiculous. The warning I had was a power steering light flash, then later a oil pressure light flash (all went out). This happened on the highway and on surface streets. This became worse when breaking.
I purchased this vehicle about a year ago from original owner. It has burned oil since I owned it. I have 83,000 miles on the vehicle and the engine seized on me. The cost to repair is $6700. I have had oil changes every 2,000 miles since I bought it and take good care of my vehicles. I will never buy Chevy again.
Done a oil change and about 3 weeks later no oil. Had to change the camshaft sensor and now throwing the code 420. Runs sluggish and exhaust is now blowing through the vents.
My 2012 Chevy Equinox LT2 with a 2.4L 4 cyl, has had the same condition diagnosed by a certified Chevy dealership, clements Chevrolet in rochester, mn. Bulletin #14882, describes the excessive high oil consumption. This has happened on this vehicle, with the pistons and rings needing to be replaced, due to recall # 16118. The vehicle was brought in to dealership multiple times for regularly scheduled vehicle oil consumption tests. They found nothing wrong at those intervals. Now the PCV orifice was plugged by moisture in the intake manifold, causing the main seal to blow out. They are telling me it's not covered by their recall, despite GM having this issue on models from 2010-2018 year models of the Chevy Equinox 2.4L motor. This is an obvious design flaw, as outlined by the class action law suit currently being decided in the courts of Florida, over this exact case.
I have had my engine rebuilt from dealership I bought it from due to oil disappearing and found it coming out of my exhaust! sense the repair I had to go back to dealership several times and also do a oil consumption test. Now I have oil coming out of my exhaust still and and when I change my oil it smells like gasoline! been having this issue ever sense I have bought the car and I got my catalytic converters replaced and it still has same issues. Obviously sense I been reading up on these cars there should be some recall with the engine 2.4 liter would make lots of owners happy!!!
The car started glitching and all of the warning lights were going on and off while I was driving. The wipers and turn signals were flashing as well. Following all of this the motor shut down and I had to put the car in neutral and restart it while exiting the highway. The car has since been parked and if I go to start it again it begins with the wipers acting own their own and if it does start the motor runs very rough and stalls with no warning. Also while all this is happening the throttle pedal has no response to the motor.
A D V E R T I S E M E N T S
- Collierville, TN, USA