This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It seems that the battery disconnects at random times. There have been several times that I go to start the vehicle and the SUV is completely dead. I already changed the battery and took it to a local shop but it still happens. I figured out that if I pop the hood and wiggle the battery and cables it'll start and go back to normal. When this happens the SUV won't have any lights or even lock doors. And when it does come back it'll go to factory time and date. Just recently it happened as I was coming to a stop at a gas station. I'm not sure if I was stopped or doing like 1 or 2 mph. But it was dead even before I put it into park. The date this happened is an estimate. Not exact.
The ignition key was able to be removed from the ignition while the vehicle was not in the park position (vehicle was in drive position). In which caused a rollaway incident with the vehicle. The vehicle was stationary and belived to be in park.
The contact owns a 2015 Chevrolet Equinox. When the contact attempted to start the vehicle with the key in the ignition, it seized. Another motorist helped jumpstart the vehicle and it resumed normal operation. The vehicle was taken to an independent mechanic who ordered a new battery; however, the vehicle was not repaired. The vehicle was towed by aaa to autonation Chevrolet North richland hills (7769 boulevard 26, North richland hills, tx 76180, (817) 264-7753) where it was diagnosed that the battery needed to be replaced. The failure recurred multiple times and the battery had to be replaced four times within four years. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Having a problem with my 2015 Equinox.. 2 days ago my interior light for my stereo and ac went out.. me thinking it will come on after turning the car off nope didn't work im frustrated because its cold and I can't use my heat or cold air me led screen is on so I can see the time and temp but I cant adjust the volume for the stereo or the fan in the car just the steering wheels volume works and controls are fine still able to receive calls.. whats wrong? ive had the car less then 2 months and already giving me my 1st project no bueno!!
- Los Angeles, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Within the past year I have lost all sound in my 2015 Chevrolet Equinox three times. The first time was in June 2017, the second time was October 2018. The first two times I was able to get an update through our local dealer. However, I was told that if happened again, I would need to replace the radio (and related components). This not only affects the radio, but all sound, blinkers, lane departure and crash alert. Proof of service can be provided if required.
Wipers stopped working while driving in the rain on the evening of the 26th of October 2018. Fuses have been checked and though good replaced. There is a hum when you turn the wipers on. This only applies to the front wipers, the rear works fine. Dangerous as it was almost dark and I had to drive home slowly and out the car in the garage. Seems this is a recurrent problem with the Equinox as I found out in research. When is something going to be done about this" before or after a fatality"
The contact owns a 2015 Chevrolet Equinox. While driving 25 mph, all the sensors on the instrument panel illuminated and the vehicle stalled without warning. In addition, the "service all wheel drive" warning indicator illuminated. The contact could not restart the vehicle and it was towed to mike savoi Chevrolet in troy, Michigan. The dealer diagnosed that the body control module and power steering connect module needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 38,929.
While in motion engine sputters as if running out of gas, A/C shuts down, then engine quits working and car completely shuts off. Battery is working fine; lights, radio, etc. Work. Cannot turn engine over, cannot give gas to engine.
While in motion engine sputters as if running out of gas, A/C shuts down, then engine quits working and car completely shuts off. Battery is working fine; lights, radio, etc. Work. Cannot turn engine over, cannot give gas to engine. Attempted to jump start, engine does not respond.
While in motion engine sputters as if running out of gas, A/C shuts down, then engine quits working and car completely shuts off. Battery is working fine; lights, radio, etc. Work. Cannot turn engine over, cannot give gas to engine. Attempted to jump start, engine does not respond.
My vehicle has an intermittent issue of a slow to no crank when the vehicle is being started. Onstar has issued two communications as follows: Your 2015 Chevrolet Equinox detects a battery high resistance or battery connection issue. Your 2015 Chevrolet Equinox detects a battery shorted cell. The odometer currently reads 39,000 which is 3,000 miles beyond the 36,000 warranty coverage even though the vehicle is only 1-1/2 years old. Online research has indicated that GM is aware of multiple battery issues with the 2015 Equinox as well as other model years, but has yet to identify the source of the issues.
Takata recall...my vehicle has an intermittent issue of a slow to no crank when the vehicle is being started. Onstar sent the following message: Your 2015 Chevrolet Equinox detects a battery shorted cell. The battery is needed to start the vehicle. To avoid a situation where you can't start your vehicle, please schedule service with your preferred service provider as soon as possible, so they can replace your battery. You can still drive your Chevrolet but it may become harder to start. And if the battery does fail, you will not be able to start the vehicle. My odometer reads 39,000 thus voiding any warranty coverage of up to 36,000. The vehicle is only 1-1/2 years old, purchased new. Online research has indicated that this has been an ongoing issue with the Chevrolet Equinox for the 2015 models as well as many other model years. GM has been unable to identify the root cause of their battery issues. It appears that something is causing a draw on the system and GM has not been able to identify the issue.
Although my Equinox is just a year old I'm having problems with the stabili-trak and power steering. The service light for both of these keeps coming on and both keep going out while I drive which is extremely dangerous. Also my electronic panel keeps going out. I know these must be a manufactory defect but I'm getting no where with them. Please help!
"takata recall. I was on my phone using the bluetooth. Then I received another call and took call. My other party hung up the line and once I was done with the call I hung up but on the display it showed as if I was still on my phone. Cut my car off still nothing happened. I went so far as resting my radio and phone features.... still nothing. So when I home the light and display stayed on and when woke up the next morning battery dead....mind you this is a 2015 not even 3 or 4 months since I bought it. Took the car in after I had to get a jump start. The dealership kept my car for a few days to tell me nothing is wrong. But as I did some research I see other Chevy Equinox owner's are having the same issues. What is going to be done??
False alarms have occurred 5 times from the forward crash alert system. The display flashes and sound several high-pitched beeps. Also one can feel slight braking and when using cruse control it disengages. Has occurred at 70 mpg on highway (twice) and at 35 on city street (3 times) while no vehicles were in range to show a green or red vehicle on dash.
Engine lost power in the middle of driving 60 mph down to 20 mph, could not accelerate, fuses went off, according to the dealership, yesterday 01/25/2016 from a regular oil change maintaince another mechanic said axle is leaking as well as the pan leaking they need to replace seals. Week one battery died, twice same week, even wipers came off.
Vehicle was purchased new from dealership yesterday. It had 68 miles on odometer. Drove to another destination approximately 15 miles away, parked the vehicle, turned off the ignition, got out and returned 5 minutes later then started the vehicle and drove away then noticed the electronic speedometer was no longer working. This vehicle had less than 90 miles on it and need to return to the dealership for repair. Very upset and worried about this vehicle, is an indicator of the build quality- GM, please replace this vehicle.
The contact owns a 2015 Chevrolet Equinox. The contact stated that while at an intersection, the vehicle stalled. The failure recurred several times. The contact stated that the failure was intermittent. The vehicle was taken to dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
On two (2) separate occasions my vehicle has stopped dead in the roadway while driving. I lost all power steering, lights, radio etc. I was able to restart the vehicle both times. This could be deadly if I am on a busy road or freeway. I am terrified for my safety, but also for my two year old grandson, family, friends and anyone else who could be involved in an accident if this happens again. My vehicle was leased January 19, 2015. I am way under on my miles (2600) and has been well maintained by me with zero damage anywhere. My vehicle was in the dealership from June 29, 2015 the first time the engine stopped while driving. They kept the vehicle fro 3 days. At that time I was advised by the service department that mine was the third vehicle in the last week with the same complaint. I took it back to the dealership on July 6th after the second time it stopped dead in the roadway. I was called on August 12, 2015 that the vehicle was ready for pick up and that they were unable to duplicate the problem. The dealership has been unable to find the problem. The service dept. States they have driven the vehicle for a mere 58 miles over the last several weeks. The service manager suggests I buy out my lease and just sell it to someone else. Of course this is not an option for me.
A D V E R T I S E M E N T S
- Clayton, NC, USA