This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The wiper assembly is faulty. The rings that attach the wipers to the motor assembly has broken 3 times. Contacted a GM dealer and they no longer repair the rings but have resorted to a whole new assembly, but it is the same assembly as the original and will most likely break again, just not as quickly. I have been in bad weather (rain, snow) situations including during medium snow on the highway when it gave out. I could barely see to even pull of the highway due to the falling snow and from semis and other vehicle spray. This is a safety issue that should be resolved immediately.
Received letter "some vehicles may have a condition where a link ball socket in the wiper transmission may separate. If this were to occur the driver would experience a sudden loss of wiper function"
We received a letter from GM saying the windshield wipers could fail, however they aren't fixing the issue unless they actually fail. How is this a safe situation" they have a know issue but won't fix it unless I'm driving down the highway in a storm and my wipers fail? is this really acceptable" attaching a copy of the letter.
While driving my Equinox in the rain through town, the wipers stopped working. I was able to safely pull off the road and push them down without any resistance. The wiper motor was still running but the wiper blades did not move. I contacted my local Chevy dealer and told them what happened. They gave me an appointment and said their was a recall to replace wiper transmission arm and it was covered under the extended warranty. This is the second transmission arm to be replaced on this vehicle.
The timing belt on my engine went out resulting in my vehicle dying whenever my car idled low. If I didn"T constantly give it some gas, the car would shut off. This would happen at red lights and stop sign where I couldn?T give the car gas, so I"D end up stopping in the middle of an intersection with incoming traffic. I had to get my car repaired and two different mechanics (one at a Chevy dealership) said that timing belts are an issue with Chevy Equinox. This was the very first repair I needed done on my car and at only 77,000 miles. The mechanic at the dealership said I?D most likely only get another 50,000 miles out of the engine. That would be short of 130,000 miles. I think if timing belts are such and issue with this model of vehicle then there should be a recall on them.
- Washington, DC, USA
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My complaint & safety concern relates to the deep window tinting that is allowed in many of the southern states and it's impact on accidents -- pedestrian, bicyclists, and other motorists (motorcycles included). The amount of allowable tinting has to impact people's safety -- especially at night, during rainstorms, fog, etc. With more motorists on the roads, I should think it's time to revisit the tinting laws. Thank you!
While driving early in the morning to work it was dark outside as time has not changed yet about 45 degrees. I dropped my daughter to elementary school about 10 minutes prior and it was raining the windshield wipers stopped working when I turned the corner onto two way highway and accelerated about 25-30 mph. The windshield was not visible and I was unable to get off of road for about two minutes, nearly caused head on collision and side swiped cars. I had to drive and stop or pull over in a median to clear windshield and even hang out driver window to pull the wipers in order to get to a secure place. Chevrolet dealership stated windshield wiper transmission, later called to see if it would be covered and he told them it was fastener or ball joint to keep in place corroded and it would not be covered. The cost is about $565 to be replaced. Then the Chevy service rep stated they dont have the part to be replaced, would take about a couple of days because of GM issues with strike. As well as Chevy doesn't have any loaner cars while my Equinox stayed at the dealer. It was also rain expected again during the day. Truly unacceptable when there have been precious issues with windshield wipers.
On 10/7/19 while driving my 2016 Chevy Equinox home from work on the highway, it began to rain torrentially. I turned my windshield wipers on high. Suddenly the left drivers side wiper flung to the left right off of the window hanging by the drivers side window and mirror. I was left with just one wiper in near darkness and pouring rain 10 miles from home. It was pretty scary. Once home, my husband an electrician looked and advised me that one of the plastic connectors on the wiper transmission just came apart. He feels it was poorly engineered. Needless to say, it created a very dangerous situation. It my safety in jeopardy as well as the people around me. Note: I only have a little over 50,000 miles on the vehicle.
The contact owns a 2016 Chevrolet Equinox. While driving 45 mph, the windshield wipers became inoperable. There were no warning indicators illuminated. The contact called hank graff Chevrolet (800 N state rd, davison, mi 48423, (810) 412-0547), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 134,000.
Takata recall my wipers just stopped working in the middle of pouring rain you can hear the motor working but wipers just stopped driving in the city bringing the kids home from school city street traveling 25-29 mph checked to fuse it was sok we had to pull over and wait then get a uber it was scary!!!!
The contact owns a 2016 Chevrolet Equinox. While driving approximately 70 mph in pouring rain, the front windshield wipers suddenly stopped working. The vehicle was not diagnosed or repaired. Nemincht Chevrolet (1550 cassat avenue, jacksonville, fl) and the manufacturer were notified of the failure. The failure mileage was 57,000.
I was driving in very heavy rain on the highway during a time where there was low visibility and my windshield wipers stopped working. I had 3 children in the car with me (2 were in a car seats). Once I was able to get over to the shoulder I called onstar/ Chevy roadside assistance and they informed me that the only way they could assist was to tow my car to a dealership which in reality wasn't possible because the 3 kids and I were not going to fit in the truck with the tow truck driver. So the kids and I waited in the car on the shoulder of the highway during heavy traffic until the rain stopped so that I could drive my car to a safer place..
While driving during a heavy rain fall, my wipers just stopped working. I had to pull over and wait about 20 minutes for the rain to clear so I could drive home. Very unsafe. Chevy needs to put a recall out for this and fix it.
The contact owns a 2016 Chevrolet Equinox. While driving approximately 60 mph in a rain storm, the front windshield wipers stopped operating. The vehicle was taken to an independent mechanic who diagnosed that the wiper motor failed and needed to be replaced. The vehicle was repaired and the failure was remedied. The local dealer (williams Chevrolet, 2 automotive blvd, elkton, md) was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 62,000.
A D V E R T I S E M E N T S
- Eaton Rapids, MI, USA