This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle failed to respond. The contact heard an abnormal sound coming from the hood and the vehicle started to hesitate. The contact stated that her son pulled the dipstick, and the pressure blew his hand back and oil splattered throughout the engine. There was no warning light illuminated. Additionally, the contact stated that her son replaced the valve cover gasket however, oil was leaking onto the ground. The vehicle was taken to an independent mechanic where it was diagnosed that the PCV Valve was burnt and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 156,000.
- Millville, NJ, USA
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- Millville, NJ, USA