This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): -??Type: Side collision on the driver-??s rear door. -??Other Vehicle Speed: Estimated 30-?"40 mph. -??Damage: Significant damage to the driver-??s side rear door. -??Airbag Deployment: None. -??Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): -??Type: Sideswipe collision on the passenger front end. -??My Vehicle-??s Impact: Passenger side front wheel and body. -??Damage: The front wheel was severely damaged. -??Airbag Deployment: None. -??Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms.
The contact owned a 2019 Chevrolet Equinox. The contact stated that while the daughter was driving approximately 55 MPH, the vehicle collided with a second vehicle and flipped over one and a half times. During the crash, the vehicle sustained front-end damage, and the bumper was partially separated from the vehicle but the front driver's air bag did not deploy. The driver sustained a head injury and was treated at the hospital. The occupant of the second vehicle sustained a shoulder injury but no further information was available. A police report was taken at the scene. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 75,000.
The contact owned a 2019 Chevrolet Equinox. The contact stated while driving at 60 MPH, he depressed the brake pedal however, the brakes were inoperable. The contact stated that the vehicle crashed into the rear of a truck, striking the truck three times before coming to a stop. The contact stated that the air bags failed to deploy. The vehicle was towed to a tow lot. The contact stated that a Police report was filed. The contact stated that the vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,150.
The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers.
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
- Southfield, MI, USA
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I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree.
The front of my vehicle was impacted by heavy snow/slush thrown from a snowplow moving westbound on a city street at an estimated speed of 40 mph. My vehicle was moving eastbound at about 35 mph. The front grill of my vehicle was damaged and the front bumper was pushed out of place. I think the airbag should have deployed?
Brakes failed causing vehicle to crash into fence when backing out of driveway. Vehicle was put into drive & without putting foot on gas pedal, vehicle accelerated and crashed through garage - thru front door & out the back of the garage. Filed complaint with central claims case (xxx) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Warren, OH, USA