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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Impala Owner Comments

problem #2

Feb 222005

Impala

  • 70,000 miles

A D V E R T I S E M E N T S

The first thing is that I had to replace the head gasket two time now it is leaking again into the water reservoir then I had two replace the main control ( BCM ) and ( PCM ) by the dealership ha to replace the starter and the water pump had to re place two window motor and two window electronic switch that control each window there a lot more but this are the more importance ones it would be okay if I got this car used but I paid for a new car so I would not have this kind of breakdowns does GM stand behind there car or what !!!!!!!!

- S Houston, TX, USA

problem #1

Aug 262002

(reported on)

Impala

  • miles
Defective driver's side airbag.

- Cincinnati, OH, USA

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