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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,502 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala suspension problems

suspension problem

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2004 Chevrolet Impala Owner Comments

problem #2

May 012004

Impala 6-cyl

  • Automatic transmission
  • 9,000 miles


I purchased a 2004 chervolet Impala from C & O motors in St. Albans West Virginia on March 23,2004. The vehicle only had two miles on the odometer. Ever since I have had the vehicle, I have had continued brake problems, front end suspension problems, noises coming from the dash of the vehicle, and a popping and cracking sound coming from the front end of the vehicle. Since I have had this vehicle I have had all 4 tires replaced, all hub caps replaced, all lug nut covers replaced, 2 rack of pinions replaced, 2 steerind shafts replaced, both sides of upper mount and barings replaced, front end suspension bolts replaced and tightened sevreal times, and no have an eletrical problem when rolling up the windows the lights dim, and front head light lens always has mositure in them whenit rains.

- Charleston, WV, USA

problem #1

Apr 282004

Impala 6-cyl

  • Automatic transmission
  • 4 miles
Car bought new, vibration from front end, dealer aligned front and rear which was out of spec.(have alignment print-out for before and after) after alignment uneasy feeling steering with constant correction. Will wander L&R. when stopping steering wheel will occasionally jerk to the left, pulls right upon accelleration. Scarey driving in rain - hydroplanes easily. My concerns are for handling / braking in winter conditions of ice and snow.

- Buffalo, NY, USA

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