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10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
59,270 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #34

Jun 012022

Impala

  • 165,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the Air Bag System message was displayed. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

- Greenville, SC, USA

problem #33

Nov 082021

Impala

  • miles
Airbag light won't go off

- Monroe , MI, USA

problem #32

Jan 082020

Impala

  • miles
When someone sits in the passenger seat the air bag light comes on. This has been going on in the both of the Impala's that we have had. This is the second one different year.

- Bardstown, KY, USA

problem #31

Nov 022020

Impala

  • 127,000 miles

A D V E R T I S E M E N T S

The brakes are automatically stopping while driving on a city street. The transmission has a pressure valve code that will not give a definite reading.the airbags light stays on along with the ABS and stability trak light staying on.

- Mobile, AL, USA

problem #30

Mar 292020

Impala 6-cyl

  • miles
When you seat in the passenger seat, the service air bag will come on. My Impala isn't the only vehicle that is doing. I know several people that are having the same problem. Its the same year and the same vehicle. And what I was told that if I get into an accident my air bag will not deploy. This is a safety issue for the passenger. And could lead to a lawsuit to Chevrolet. My car only has 63,000 miles on it. It shouldn't have issues with the airbags.

- Bardstown, KY, USA

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problem #29

Apr 102020

Impala

  • 98,000 miles
I was driving and a cop was behind me and he turned on his lights when I noticed his I tried to move into the right lane, and when I started to change lanes my driver wheel locked and it sounded as if I hit my brakes and the cop hit me my car spin out of control and I hit a tree.

- Springfield, MA, USA

problem #28

Mar 152017

Impala

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact stated the service air bag warning light was constantly illuminated. Additionally, while a passenger was seated in the front passenger's seat, the sensor failed to acknowledge that the seat was occupied. An independent mechanic diagnosed the failure as a occupant detection sensor failure. The vehicle was not repaired. Neither a dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 105,000.

- Bronx, NY, USA

problem #27

Oct 242019

Impala

  • miles
The contact owned a 2011 Chevrolet Impala. While the contact's vehicle was at a stop, another vehicle ran a red light and collided directly into the contact's vehicle. The air bags did not deploy. The contact sustained injuries to the head, back, neck, chest, and shoulder. Medical attention was received. Police report number: MP19030877 was filed. The vehicle was towed to an unknown location where it was deemed destroyed. The manufacturer and dealer were not notified of the failure. The cause of the failure was not determined. The failure mileage was unknown.

- Modesto, CA, USA

problem #26

Dec 182014

Impala

  • 30,000 miles
The front passenger airbag light and chime is constantly going off. At first it was random and intermittent but now it is frequent. This is with no one in thg he seat.

- Canton, MI, USA

problem #25

Mar 012015

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. Since 2015, the contact had to replace the transmission on three separate occasions. During each failure, the vehicle would not accelerate when depressing the accelerator pedal and a yellow warning indicator appeared. On the first occurrence, the contact had the vehicle towed to ferman Chevrolet of tampa (9751 E adamo dr, tampa, fl, 813-623-2411) and the contact paid for the transmission replacement. For the other two failures, the contact had the vehicle towed and serviced at an independent mechanic. The contact also stated that the air bag warning indicator illuminated. The manufacturer was not notified of the failures. The vehicle was not repaired for the air bag warning indicator. The transmission was replaced. The failure mileage was unknown.

- Tampa, FL, USA

problem #24

Oct 102018

Impala

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. While driving at an unknown speed, the air bag warning indicator illuminated continuously. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall for the air bags. The approximate failure mileage was 50,000.

- Royal Oak, MI, USA

problem #23

Feb 102017

Impala

  • 102,000 miles
"takata recall" vehicle involved in a rear end collision, was pushed into oncoming traffic and hit head on. Air bag never deployed additionally the back of drivers seat collapsed into the rear seat

- Yermo, CA, USA

problem #22

Sep 302017

Impala

  • 114,665 miles
Well I have not to many complaints as I do my own maintenance but since I purchased the car used at 32000 miles at 83000 driver seat heater union and now at 114764 miles service air bags light is on display and light is illuminated at all times. It started when car was turned on Sept 30 2017 in the morning.

- Denver, CO, USA

problem #21

Sep 282017

Impala

  • 73,945 miles
Mu airbag light keep coming on. Replaced sensors and atill haven't fixed2

- Washington, DC, USA

problem #20

Aug 142017

Impala

  • 120,000 miles
Takata recall my stabila tract and reduced power traction control keeps coming up on my dashboard it starts jerking and no power. Every time I start my car these lights come on and the car will not pick up speed it happened on the freeway it could have caused an accident.

- Dallas, TX, USA

problem #19

Jul 152017

Impala

  • 100,400 miles
Check driver side air bag light. Dealer inspection resulted in "bad sensor". wanted $400. To replace. Current issue: Away from home. Car started but engine very rough. Check engine light, message "loss of power", check stabil-track". car would shift into drive after revving up to 3K RPM. Max speed attainable 55 mph. Made it home. Now unable to start car. (new battery) others with similar problems had to replace/clean throttle control sensor"? some were at higher speed when the loss of power occurred. No start is another issue"

- Lakeland, FL, USA

problem #18

Jan 022015

Impala

  • 84,000 miles
"takata recall?' check airbag light is on continuously. Dealer states it is not a safety issue and will cost over $400. To correct. Not clear if this light could be an actual warning of malfunction causing recall.

- Lakeland, FL, USA

problem #17

Jan 152016

Impala

  • 88,000 miles
"takata recall" ? check airbag light is continuously on. Dealer states it is not related to recall and no risk. They will repair for a ridiculous charge. If there is no risk, I will not concern myself. The light came on while on a road trip. It is unknown what part is at fault or if connected to takata issues. It has been over 6 months.

- Lakeland, FL, USA

problem #16

Apr 252015

Impala

  • miles
"service air bag" warning comes on intermittently: When starting up and while driving. This is very unsafe and needs to be resolved as soon as possible. I have been researching this and have found many to have the same problem.

- Danielson, CT, USA

problem #15

May 132016

Impala

  • 82,300 miles
"takata recall" - service air bags warning just recently came up on my dashboard when driving. Passenger side seat belt sounds off, and flashes to fasten seat belt when there is no passenger is in the car, and the air bag panel flicks on and off consistently. When I open the drivers door, there a tapping like sound starts and continues for five to six seconds and then stops. When I push the heat and air levers, it stops. When I turn on the air or heat, it will make the tapping noise and stop after a short while. The noise seem to be getting louder. When the car is sitting in the heat or when in the car just sitting and the car not turned on, the same tapping noise will occur. The noise sounds like a wood pecker sound. It sound like it is located in the cooling system area, close by the dashboard area.

- Durham, NC, USA

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