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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
26,680 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Impala body / paint problems

body / paint problem

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2012 Chevrolet Impala Owner Comments

problem #5

Jan 212015


  • 40,000 miles


Trim on passenger door started peeling off car was not it in any way trim is put on with 2 pieces of what look likes double sided tape very disappointed after spending 18,000 dollars

- Chandler, AZ, USA

problem #4

Dec 032013


  • 22,000 miles
Tractor trailer hit a 1/2 school bus which hit us on the drivers side, no air bags went off. Passengers had severe injuries including neck, arms, nerve, hands, shoulder damage.

- Fair Oaks, PA, USA

problem #3

Jan 212014


  • 28,200 miles
The contact owns a 2012 Chevrolet Impala. The contact stated that the head rest and the panels located in the front and rear sides windows obstructed the contact's view of the roadway. The dealer attempted to remove the headrest however the headrest could not be removed. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 28,200.

- Rochester , NY, USA

problem #2

May 022013

Impala 6-cyl

  • 16,500 miles
While driving on a straight street past an intersection, a car ran the stop sign and hit the right side corner of the passenger door and damaged the right rear wheel causing a 180 spin and sliding into the curb damaging the left wheels and steering doing $10,000 damage. The problem I am writing about is that the airbags did not activate. I have to wonder why and are they going to activate if I have another crash.

- New Whiteland, IN, USA

problem #1

Aug 272012

Impala 6-cyl

  • 26,700 miles
Upon arriving at a restaurant location where we planned to dine, my spouse opened the right front passenger door using the inside door handle. While pushing the door open she relaxed her handhold on the handle allowing her right hand pinkie finger to become captured between the retracting handle and the flat area where the handle is attached. It pinched her finger and it immediately formed a blood blister and was very painful. After she explained what happened, I inspected all of the other doors and discovered that it would be possible to replicate her type of injury at any of the inside door handles. I then took a picture of her injury and the problem inside door handle.

- Buffalo Gap, TX, USA

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