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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
52,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Impala drivetrain problems

drivetrain problem

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2013 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #29

Aug 032021

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The air bags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at the scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown

- Gilmer, TX, USA

problem #28

Aug 032021

Impala

  • miles
The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 MPH, the vehicle shut off without warning which cause him to crash into a ravine. The airbags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown

- Gilmer, TX, USA

problem #27

Nov 232020

Impala

  • 128,000 miles
Able to shift gear positions but the indicated shift position does not represent the gear position the vehicle is in. When I stop and park the vehicle, I am able to shift the lever to the "park" position, but the vehicle is not actually in park position. I currently have the emergency break on. Vehicle will not stay in park when gear is in park position. The lightest touch will knock gear shift into reverse and car rolls away.

- Indianapolis​, IN, USA

problem #26

Sep 282020

Impala

  • 213,000 miles

A D V E R T I S E M E N T S

I dont understand why my car shows no misfires until today and its the fuel control module but it resets and goes away then back again like its remote control. While stationary battery is fair/ alternator fair

- Houston, TX, USA

problem #25

Apr 222019

Impala

  • 37,000 miles
Does not shift into gear smoothly. I can feel a jerk when transmission changes gears. There is a delayed response when when excelerating from a standstill. This vehicle had 36000 miles when we noticed the problem 4 months ago. Problem code P0989 shown when recently checked by mechanic. Another problem ivolves an intermittent metallic grinding noise when making a left turn at low speeds.

- Great Falls, MT, USA

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problem #24

May 012018

Impala

  • 95,000 miles
Service stabilitrack warning indicator lights flash and beep while all guages go to zero and back while door locks are also engaging open and closed at all speeds. Has been almost on daily basis for the last few months. Before 6 months ago would only happen occasionally.vehicle will lose acceleration for a few seconds.. this will happen several times while driving consecutive almost 10-20 times in a row. Traction control and ABS, brake assist will also have warning lights go off. Have had my car in 2 diffrent shops and spent almost $2000 and still no fix.. Chevy needs to do a better job explaining what service stabilitrack consist of. Mechanics have no clear idea what to fix. Is there a recall on this system. Any help would be much appreciated. Chevy has no answers.

- Morgan Hill, CA, USA

problem #23

Jul 152018

Impala

  • miles

A D V E R T I S E M E N T S

The air control knob makes a ticking sound. It does when you open the car door opens, if the wind shifts, or when you are adjusting the temperature in the carr

- Compton, CA, USA

problem #22

Apr 012018

Impala

  • 140 miles
Was driving home on the interstate within normal speed limit. All of a sudden hit something ran over something and the car begin to lose oil and shut off. When towed to repair shop was told the engine had a defect in it bc it threw a rod and ruined the engine. The repair shop confirmed I was not at any fault bc there was plenty of oil and all needed maintenance was update. The repair shop can't figure out why the engine would throw a rod and deemed it a defect in the engine. The car was bought with 30K miles and now its 130K. Never had any problems until this and statefarm insurance says it does not cover this situation. Will be seeking if the manufacturer will replace it, bc it happened not at any fault of mine. If anyone else have experienced this please make it known for other ppl and state how you solved it. Thks

- Ruston, LA, USA

problem #21

Dec 152017

Impala

  • 78,246 miles
Car was hard shifting always was getting to high way speed lost power on engine warning code came on has only lower 3 gears forward no reverse now, Chevy wants me to pay 3660 them pay 1600 and call it a warrenty, has lot left on mileage short 5months on warrenty being out not right they want old transmission also to cover their screw

- Rankin, TX, USA

problem #20

Nov 192017

Impala

  • 103,976 miles
Was driving then all of a sudden the car stopped accelerating. I was getting the following warnings: Service traction control, track stability, and engine power reduced.

- Sterling Heights, MI, USA

problem #19

Aug 222017

Impala

  • 43,000 miles

A D V E R T I S E M E N T S

When driving at low speeds (eg 20mph) and then re-applying gas pedal to accelerate there is a large jump/kick from what seems to be the lock up O F transmission and engine. Also the powertrain doesnt feel smooth when driving at highway speeds. It seems as though something is loose or not rotating on the correct axis. I have taken car to dealer and mechanics about 7 times this year all to no avail. The vibrations and unsmoothness aren't experienced in competitor cars that I have driven. This has occured over the course of 7 months.

- Detroit, MI, USA

problem #18

Jan 152016

Impala

  • 80,000 miles
The contact owns a 2013 Chevrolet Impala. While turning left at 10 mph, the vehicle stalled and the engine re-engaged independently. The contact depressed the accelerator pedal and the vehicle jerked before accelerating. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Buffalo, NY, USA

problem #17

Aug 012016

Impala

  • 60,000 miles
ABS multiple times this vehicle will lock up the brakes when attempting to pull out of a parking lot or make a turn from a slow speed I.e. an intersection this has nearly cause many accidents. After doing research on it as well my vehicle is not the only one with this problem its out there and it is a huge safety risk. This problem will occur about 80 percent of the time when turning from a stopped position or slow speed of anywhere from 1mph to 15mph.

- Fort Campbell, KY, USA

problem #16

Oct 252016

Impala

  • 81,205 miles
The contact owns a 2013 Chevrolet Impala. While driving 20 mph, the vehicle stalled and made a grinding noise when making a turn in the middle of an intersection. The contact also heard grinding noises when the vehicle was shifted in reverse. There were no warning indicators illuminated. The vehicle was taken to a local dealer, but was not diagnosed. The manufacturer has not been notified. The failure mileage was 81,205.

- Highland Springs, VA, USA

problem #15

Aug 132016

Impala

  • 60,323 miles
I took my car to the dealership because I had a few noises from the front end. One was a clunking noise when I reached speeds of approx 25 mph, the front end was making a popping noise, when I would back up then pull forward there was a grinding noise, and also a few times when I would make a left hand turn it was like my car was stuck for a few seconds with the motor revving, but wouldnt move. When it finally would, it would shoot forward and I almost lost control of the vehicle. When I took it to the dealer, I was told both lower control arms and the right front hub had excessive play, the front engine, rear engine, strut mount, and transmission mount were torn, the front timing cover and the steering gear rack were leaking and all needed to be replaced. So much for spending so much money for a car to reliably get me and my kids from point a to B safely. Thankfully the dealership is helping me out so I can affords to get my car fixed, and its still costing me $2000. The car only has 60,3023 miles on it.

- Peoria, AZ, USA

problem #14

Mar 222016

Impala

  • 39,000 miles
The contact owns a 2013 Chevrolet Impala. While driving 10 mph and making a left turn, the ABS, traction control, service brake assist, and check engine lights illuminated. The vehicle began to decrease in speed while the accelerator pedal was being depressed. On several occasions, while the vehicle was in reverse, an abnormal noise could be heard. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 39,000.

- Rock Hill, NC, USA

problem #13

Apr 122016

Impala

  • 18,000 miles
The contact owns a 2013 Chevrolet Impala. While driving approximately 70 mph, the transmission shifted independently from drive to neutral and the vehicle stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road. After restarting, the vehicle resumed normally. The failure recurred three times. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

- Lyndon Station, WI, USA

problem #12

Feb 142016

Impala

  • 48,000 miles
My 2013 Impala ltz will suddenly decelerate to around 35 mph and hesitate when you hit the gas. Three messages pop up, "traction control off", "engine power is reduced" and "service stabilitrak". this happened to me a few months ago and I brought it right in to global Chevy in North plainfield, NJ. They fixed and it seemed fine but now happening again but this time, I almost got T-boned in an intersection. I have found this has happened to many people in many different forums. Now I need to get the vehicle to the dealer again. This should be a recall!!!!!!!! I almost got smashed and I will be making sure this is documented in as many forums as possible. This is a Chevy problem. I got charged over $650 to fix this last time!!!!!!!! I am upset as hell and not really sure what to make of this. I need to drive my kids around in this time bomb now" I refuse to pay for something that is such a danger to operate. Secondary issue is that sometimes when backing out of a spot in reverse, applying drive and trying to move forward, the sounds like gears grinding that goes away if I straighten the wheel out. Wth is that?" this happened at the light on centennial avenue in piscataway NJ crossing over S Washington ave. Was stationary, then in motion. The auto deceleration happened while at speed of 35 mph and then it would not accelerate when pressing the gas. I have an invoice for the first repair. I would appreciate expedited help on the matter.

- Piscataway, NJ, USA

problem #11

May 252015

Impala

  • 54,000 miles
Grinding noise from front and ABS engages the brakes and low traction light flashes on when accelerating from a stop and turning left at the same time, does not matter if you accelerate slow or fast and this is happening on dry pavement. If I turn off the traction control it will not do it, so I assume the problem must exist in a speed sensor or something with the traction control sensors or wiring. Of course mechanics cannot duplicate this. Waiting for GM to step up to the plate and fix.

- Kewaunee, WI, USA

problem #10

Apr 152015

Impala

  • 52,000 miles
First my service ABS traction control lights came on and while making left turns a loud metal grinding noise happened and my traction control light flashed. I took it to my local mechanic he replaced the bearing and sensors which helped with the service lights but the grinding still happened. The noise and traction control light still continued while turning just not as much as before. The mechanic replaced the part twice!! took it to my mechanic again because of the grinding and traction control flashing he drove it around and he could not make the noise happen so he could not fix or replace anything. It feels like the ABS is braking on its own for no reason while I drive my 2013 Impala ltz. My mechanics can not find the problem and it seems neither can any Impala owner or mechanic. But I'm 99% sure when I drive it tonight to visit friends I will hear a metal on metal grinding noise I just hope not while im on the freeway where I can get killed. It happens while driving coming from a stop or as simple as me backing out of my driveway.

- Barstow , CA, USA

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