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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,423 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Impala drivetrain problems

drivetrain problem

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2013 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #23

Jul 152018

Impala

  • miles

A D V E R T I S E M E N T S

The air control knob makes a ticking sound. It does when you open the car door opens, if the wind shifts, or when you are adjusting the temperature in the carr

- Compton, CA, USA

problem #22

Apr 012018

Impala

  • 140 miles
Was driving home on the interstate within normal speed limit. All of a sudden hit something ran over something and the car begin to lose oil and shut off. When towed to repair shop was told the engine had a defect in it bc it threw a rod and ruined the engine. The repair shop confirmed I was not at any fault bc there was plenty of oil and all needed maintenance was update. The repair shop can't figure out why the engine would throw a rod and deemed it a defect in the engine. The car was bought with 30K miles and now its 130K. Never had any problems until this and statefarm insurance says it does not cover this situation. Will be seeking if the manufacturer will replace it, bc it happened not at any fault of mine. If anyone else have experienced this please make it known for other ppl and state how you solved it. Thks

- Ruston, LA, USA

problem #21

Dec 152017

Impala

  • 78,246 miles
Car was hard shifting always was getting to high way speed lost power on engine warning code came on has only lower 3 gears forward no reverse now, Chevy wants me to pay 3660 them pay 1600 and call it a warrenty, has lot left on mileage short 5months on warrenty being out not right they want old transmission also to cover their screw

- Rankin, TX, USA

problem #20

Nov 192017

Impala

  • 103,976 miles

A D V E R T I S E M E N T S

Was driving then all of a sudden the car stopped accelerating. I was getting the following warnings: Service traction control, track stability, and engine power reduced.

- Sterling Heights, MI, USA

problem #19

Aug 222017

Impala

  • 43,000 miles
When driving at low speeds (eg 20mph) and then re-applying gas pedal to accelerate there is a large jump/kick from what seems to be the lock up O F transmission and engine. Also the powertrain doesnt feel smooth when driving at highway speeds. It seems as though something is loose or not rotating on the correct axis. I have taken car to dealer and mechanics about 7 times this year all to no avail. The vibrations and unsmoothness aren't experienced in competitor cars that I have driven. This has occured over the course of 7 months.

- Detroit, MI, USA

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problem #18

Jan 152016

Impala

  • 80,000 miles
The contact owns a 2013 Chevrolet Impala. While turning left at 10 mph, the vehicle stalled and the engine re-engaged independently. The contact depressed the accelerator pedal and the vehicle jerked before accelerating. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Buffalo, NY, USA

problem #17

Aug 012016

Impala

  • 60,000 miles

A D V E R T I S E M E N T S

ABS multiple times this vehicle will lock up the brakes when attempting to pull out of a parking lot or make a turn from a slow speed I.e. an intersection this has nearly cause many accidents. After doing research on it as well my vehicle is not the only one with this problem its out there and it is a huge safety risk. This problem will occur about 80 percent of the time when turning from a stopped position or slow speed of anywhere from 1mph to 15mph.

- Fort Campbell, KY, USA

problem #16

Oct 252016

Impala

  • 81,205 miles
The contact owns a 2013 Chevrolet Impala. While driving 20 mph, the vehicle stalled and made a grinding noise when making a turn in the middle of an intersection. The contact also heard grinding noises when the vehicle was shifted in reverse. There were no warning indicators illuminated. The vehicle was taken to a local dealer, but was not diagnosed. The manufacturer has not been notified. The failure mileage was 81,205.

- Highland Springs, VA, USA

problem #15

Aug 132016

Impala

  • 60,323 miles
I took my car to the dealership because I had a few noises from the front end. One was a clunking noise when I reached speeds of approx 25 mph, the front end was making a popping noise, when I would back up then pull forward there was a grinding noise, and also a few times when I would make a left hand turn it was like my car was stuck for a few seconds with the motor revving, but wouldnt move. When it finally would, it would shoot forward and I almost lost control of the vehicle. When I took it to the dealer, I was told both lower control arms and the right front hub had excessive play, the front engine, rear engine, strut mount, and transmission mount were torn, the front timing cover and the steering gear rack were leaking and all needed to be replaced. So much for spending so much money for a car to reliably get me and my kids from point a to B safely. Thankfully the dealership is helping me out so I can affords to get my car fixed, and its still costing me $2000. The car only has 60,3023 miles on it.

- Peoria, AZ, USA

problem #14

Mar 222016

Impala

  • 39,000 miles
The contact owns a 2013 Chevrolet Impala. While driving 10 mph and making a left turn, the ABS, traction control, service brake assist, and check engine lights illuminated. The vehicle began to decrease in speed while the accelerator pedal was being depressed. On several occasions, while the vehicle was in reverse, an abnormal noise could be heard. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 39,000.

- Rock Hill, NC, USA

problem #13

Apr 122016

Impala

  • 18,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chevrolet Impala. While driving approximately 70 mph, the transmission shifted independently from drive to neutral and the vehicle stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road. After restarting, the vehicle resumed normally. The failure recurred three times. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

- Lyndon Station, WI, USA

problem #12

Feb 142016

Impala

  • 48,000 miles
My 2013 Impala ltz will suddenly decelerate to around 35 mph and hesitate when you hit the gas. Three messages pop up, "traction control off", "engine power is reduced" and "service stabilitrak". this happened to me a few months ago and I brought it right in to global Chevy in North plainfield, NJ. They fixed and it seemed fine but now happening again but this time, I almost got T-boned in an intersection. I have found this has happened to many people in many different forums. Now I need to get the vehicle to the dealer again. This should be a recall!!!!!!!! I almost got smashed and I will be making sure this is documented in as many forums as possible. This is a Chevy problem. I got charged over $650 to fix this last time!!!!!!!! I am upset as hell and not really sure what to make of this. I need to drive my kids around in this time bomb now" I refuse to pay for something that is such a danger to operate. Secondary issue is that sometimes when backing out of a spot in reverse, applying drive and trying to move forward, the sounds like gears grinding that goes away if I straighten the wheel out. Wth is that?" this happened at the light on centennial avenue in piscataway NJ crossing over S Washington ave. Was stationary, then in motion. The auto deceleration happened while at speed of 35 mph and then it would not accelerate when pressing the gas. I have an invoice for the first repair. I would appreciate expedited help on the matter.

- Piscataway, NJ, USA

problem #11

May 252015

Impala

  • 54,000 miles
Grinding noise from front and ABS engages the brakes and low traction light flashes on when accelerating from a stop and turning left at the same time, does not matter if you accelerate slow or fast and this is happening on dry pavement. If I turn off the traction control it will not do it, so I assume the problem must exist in a speed sensor or something with the traction control sensors or wiring. Of course mechanics cannot duplicate this. Waiting for GM to step up to the plate and fix.

- Kewaunee, WI, USA

problem #10

Apr 152015

Impala

  • 52,000 miles
First my service ABS traction control lights came on and while making left turns a loud metal grinding noise happened and my traction control light flashed. I took it to my local mechanic he replaced the bearing and sensors which helped with the service lights but the grinding still happened. The noise and traction control light still continued while turning just not as much as before. The mechanic replaced the part twice!! took it to my mechanic again because of the grinding and traction control flashing he drove it around and he could not make the noise happen so he could not fix or replace anything. It feels like the ABS is braking on its own for no reason while I drive my 2013 Impala ltz. My mechanics can not find the problem and it seems neither can any Impala owner or mechanic. But I'm 99% sure when I drive it tonight to visit friends I will hear a metal on metal grinding noise I just hope not while im on the freeway where I can get killed. It happens while driving coming from a stop or as simple as me backing out of my driveway.

- Barstow , CA, USA

problem #9

Mar 312015

Impala

  • 38,476 miles
2013 Chevy Impala with approximately 38860 miles. 3.31.2015 developed a grinding noise in the front end when turning sharp left, causes the car to hesitate, making it a very dangerous. Occurred a few times before the dealership opened. I took it into bowman Chevy in clarkston they drove it & it didn't occur for them and they sent me on my way. It continued to happen, & with great concern for my safety I took it to a different dealership, joe lunghamer Chevrolet in waterford. They did keep my car all day & gave me a invoice that states: Npf operating to manufacturing specifications and multi-point inspection was done. They gave my car back & said they found nothing wrong. Sad to say General Motors may be putting my life in danger, as they did many other people before recalling for the ignition control. At this time my car is close to 3000 miles over the bumper to bumper warranty, I believe they'd try harder if it was under 36000 miles. Both dealerships said the car would have to do the same thing for them to diagnose. Bowman Chevy said the fees would start at $100 to diagnose, and go up & made it clear it could take up to a week or more to diagnose & to wait until it does it on a regular basis. I don't feel safe it's not even 3 years old and I'm still paying on. There are others complaints on this site the same as mine, along with different sites and Impala forums that have the same complaints. My car continues to do this a couple of times a day but not enough for the service department at the dealership to experience. I want this filed so others know, my car is not safe.who has to die to have this checked out and recalled? again, 2013 Impala - grinding noise when making sharp left and hesitates causing dangerous situation. Please forward this to [xxx] if you are able. Thank you for your help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clarkston, MI, USA

problem #8

Dec 012014

Impala

  • 30,000 miles
The contact owns a 2013 Chevrolet Impala. The contact stated while attempting to operate the vehicle forward or in reverse, a loud noise was heard and a warning light illuminated. The failure recurred multiple times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not notified of the failure. The contact received notice of NHTSA campaign number: 14V355000 (electrical system). The vehicle was repaired but the failure persisted. The approximate failure mileage was 30,000.

- Tast, TX, USA

problem #7

Oct 012014

Impala 6-cyl

  • 25,000 miles
Car has a grinding noise and hesitates when taking a left turn from a stop. Only happens intermittently at this point. Feels like the traction control coming on for no reason. (but then I am not a mechanic) no indicator lights on the dashboard come on when it happens. It is dangerous because the car hesitates and pulling out into traffic this is an uncomfortable situation. Sometimes it may happen 5 to 6 times a day and then it stops and doesn't happen for days or weeks again. Does not seem to be related to weather conditions as it happens at all different times. Brought it to the dealer and they cannot diagnose the issue because it doesn't happen when they drive it. They checked the car and cannot find a problem. Told to bring it back if the problem persists and gets more frequent.

- West Sand Lake, NY, USA

problem #6

Nov 292014

Impala

  • 54,000 miles
The contact owns a 2013 Chevrolet Impala. The contact stated that when depressing the accelerator pedal, there was an abnormal noise and the vehicle hesitated to accelerate. In addition, an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- Camden, MS, USA

problem #5

Sep 192014

Impala 6-cyl

  • 43,568 miles
2013 Chevy Impala with approximately 43000 miles developed a grinding noise in the front end when it was turned sharply to the left at low speeds (5mph), also the traction control light would begin to flash. It became so severe that it caused the front end of the car to nose dive on several occasions. Car was taken to a Chevy dealer, mechanic found front right wheel bearing hub loose and bad. Replaced wheel bearing hub at a cost of $350, dealer claimed wheel bearing hub not covered under powertrain warranty or under any recalls.

- Sullivan, IL, USA

problem #4

Aug 152014

Impala

  • 41,000 miles
Traction control activates while making left turns when leaving a stop or a red light sign or at any occasion that requires making a left turn after being stopped. Causing the vehicle to hesitate and in the process creating a very dangerous situation. This has occurred on two occasions during the past few months. Has only occurred when turning left from a complete stop.

- Wheeling, WV, USA

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