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4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,671 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Impala fuel system problems

fuel system problem

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2013 Chevrolet Impala Owner Comments

problem #1

Jul 052014

Impala 6-cyl

  • 21,671 miles

A D V E R T I S E M E N T S

While heading South on Ohio I675 just South of I35, the gas was no longer being pumped to the engine. I was in the outside lane and was able to get the car to the breakdown lane on the right side without incident, but the car was almost stopped by the time I got it to the breakdown lane. I called aaa and then lang's auto dealership to make sure I could get the car in on a Saturday. Aaa responded quickly and replaced the fuse for the fuel pump since this was the second occurrence, the first while driving. The car was able to make it to lang's. they found that the drain wire in connector X200 A1 shorted to circuit 3640 A3 in X200. The fix was to re-position the drain wire to not contact the fscm wire terminal at X200. Doc id 2585199 location K-16. Had several communications with lang's service and discovered that the mechanic knew the fix since he had done this before. I asked the service manager to report this to GM to hopefully create a recall for this issue. From the service manager: The wiring repair was done at a connector in the right lower hush panel area by the lower door hinge. The technician found this do to experience and proper diagnosis. There is nothing that you did to create the problem. It was not correctly manufactured from the supplier of the harness/connector. And: All warranty repairs are looked at by General Motors but I will forward your concerns to my area representative. My concern is there are more issues with this vehicle which are known but not recalled. On the news this morning Subaru was being sued for a similar issue due to safety concerns. I am very concerned that there will be more issues with this vehicle that could cause a breakdown that I will not be able to get the car out of harms way. Please contact me if there are any results from this reporting incident.

- Dayton, OH, USA

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