This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just got my car back from the dealer and not even a day later after they had it for 3 days they told me that they could find nothing wrong with my car. But as I am riding down the highway I was going about 65 and my car shut and came back on. I lost control of my steering wheel, then the car started driving normal. Once I arrived to my job and turned the car off. My vehicle shut off and the ignition lights along with the side panel lights was blanking but nothing else was on. I couldn't put my windows up and the car wouldn't cut on so I left it for a few minutes and walked back outside after 5 minutes because I noticed all of my outside lights where on, and at this time. I was able to cut my car on and off but I don't know what to expect when I get ready to leave. I need someone to contact me so I can get this fix because its becoming annoying and I am a disabled veteran and its working my mental.
I pulled into my garage and cut of my car. After opening the door my seat wouldn't move forward like it always does. That's when my dash board gave me an error message stating that I need to roll my driver side window down. So, I did that but the next day my navigation system was off along with my radio and on-star system. So I drove to the gas station before heading to work, and when I tried to get in my car the power was off. I went under-hood to see if the battery was loose but it wasn't. so I shut the hood got back in the car and everything including my radio, gps, and on-star came back on. I headed out to work and that is when my car shut off while I was driving on the freeway at 70 mph and the error message said warning no power steering. I got to work safely and realized I left something in my car and that is when my car show signs that it was dead, but after manually getting into my car the power came back on. I also have issues with water getting into my trunk which is what the dealership told me was possibly causing the issues. As a disabled veteran this messes with my ptsd and financially I cant afford to keep paying for an issue that I see my 2014 Impala drivers have. I love the car but hate these issues. I need help with this car and the issues.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering with the power steering assist warning light illuminated. Hessert Chevrolet (6301 E roosevelt blvd, philadelphia, pa 19149), was contacted and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
When turning left, there is a grinding noise coming from the left front wheel. This grinding noise will also turn on the 'service stabilitrak' and 'service ABS' lights. These come on intermittently. I have had several shops including dealerships look at it and are unable to fix it. I have read hundreds of other folks are having this same issue with the same body style for the years. It is time for GM and Chevrolet to find a solution and recall it.
Started car warning came up powersteering issue the power steering did not work. Shut car off let set for 15 minutes and it worked at that time. I drove a short distance to check, shut car off and it did the same thing same warning. Shut off and waited 15 minutes again and it worked. It is now parked scared to drive afraid it will power steering will stop working while driving.
- Madison, IN, USA
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The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist with the ABS warning light and the stability trac warning light illuminated. The contact called whalen Chevrolet Inc (1258 NY-29, greenwich, NY 12834, (518) 692-2241) and scheduled an appointment. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
I was driving on a highway at approximately 60 mph and an alert sounded off and on my infotainment center I had a visual alert of a problem with my power steering. The power steering went out completely. It is extremely hard to turn the steering wheel without power assist and I find it incredibly dangerous. We had to cancel our 3 day vacation because I couldn't trust my strength to turn the steering wheel while driving mountain roads. I live in Alaska. This, to me, is a safety issue.
I drifted over the rumble strips while driving 60mph and corrected course - immediately the service display showed service: Power steering drive with care and service: Stabilitrak. Then I noticed the power steering had gone out. Got home, shut the car off and turned it back on and the same notice popped up. We checked the serpentine belt and it seemed fine. The next day when I started the car, the service lights were still up. I drove it around and suddenly everything was fine and the service display went away.
I was driving on the highway at night and and my power steering and stabilitrak ABS indicators came on and the vehicle became very difficult to turn/handle with out warning.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 55 mph, the ABS and stability track warning lights illuminated. As the warning lights illuminated, the power steering ceased. The contact was able to restart the vehicle however, the failure persisted. The contact had to have the vehicle towed to the residence. The contact linked NHTSA campaign number: 14V450000 (steering) with the failure. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 128,496.
When driving the car it the steering wheel is very delicate to the touch. The steering wheel will easy to move when turning the wheel that may lead to an over correcting and could cause an accident. Also when driving the back wheels will away side to side when hitting bumps causing the steering wheel to move causing the driver to turn it the opposite way for the vehicle to stay in it's lane, however if the driver does not have control it may cause a crash.
Driving on the highway and dash notification popped up that I needed to service my power steering, service my stabiltrac, service ABS. I lost power (electric) steering and barely able to exit and park safely. I'm a small woman with not much strength and I could hardly turn my wheel with every bit of muscle. This is not safe! I could've been seriously injured or died along with other drivers/vehicles! this needs to be a complete recall!!!!
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 45 mph, the steering wheel became difficult to turn. The power steering maintenance warning light was illuminated. Upon investigation the contact associated the failure with NHTSA campaign number: 14V450000 (steering). The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of failure. The failure mileage was 65,000.
The power steering went out on my wife while driving on a busy street. She could hardly handle the steering but did manage to pull around a corner away from the traffic. We had it towed to antelope valley Chevrolet and I ask if there was a recall on the steering and they said no. This happened March 14, 2019 and the car had 20,106 miles on it. I was looking through the recalls on this model in January 2020 and it showed there was a recall July 23,2014. Antelope valley Chevrolet charged us $300 to update the software but the recall showed it should of been free. Antelope valley Chevrolet said they checked the recall at 1036 miles so not responsible for this happening at 20106 miles. Did they check the recall at 1036 miles? if they had cleaned the paint from the ground stud nut why would it happen at 20,106 miles. Is it going to keep happening every 20,000 miles because it is a very dangerous thing and could cause an accident very easily. What I think I should get is my $300 back from antelope valley Chevrolet because they probably didn't do the job the first time. Also maybe the recall should be activated again because of the danger of the steering going out and causing an accident on a road, highway or freeway.
The power steering failed on a interstate ramp, I pulled to the side and restarted the car and it worked again. It failed two more times on the drive home and twice while driving to the dealership. The car had 11035 miles and was 40 months old. I had to pay $3051 to have the power steering rack replaced.
The contact owns a 2014 Chevrolet Impala. The contact stated that the power steering failed while making a turn. In addition, the service power steering indicator illuminated. The contact called richard lucas Chevrolet at 732-634-0100 (located at 1077 U S 1, woodbridge township, NJ 07001) and was informed that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 38,000.
I was driving on a residential street, going no more than 25 mph with my two two year olds in their car seats behind me. Suddenly and simultaneously, all four of the side airbags deployed (front and back), knocking my girls seats together, the front right side of the car dropped down and started grinding on the wheel. I was able to pull off to the side of the road thankfully. I turned the car off, and when I got out to look at the front, the car door shut, and for the first time, automatically locked me out, my kids inside, with its own key and my purse as well.
When driving the warning sensor came on on saying power steering and stab track problem. I was on the highway and came inches from an accident. My steering was not normal and found it very hard to steer around car in front of me that slammed on breaks. Then I pulled over to see what was wrong and got warning that front camera wasn't working...I don't have a front camera! then when I backed out of that driveway it gave warning that my rear camera warning sensors were not working. I'm afraid to drive my car.
Bought car about 6 months ago had 52,000 miles on it seemed to be a decent car until today Dec 1, 2019 driving on the highway at about 70 miles an hour with ice covered roads power steering went out, and stabilitrak, a long with ABS all at once and prompted service lights in dash and info screen power steering was so stiff I could barely turn or control car and almost slammed into median luckily not hitting another vehicle drove to nearest exit and turned car off turned back on after about 7 min and still same things in dash thankfully this didn't end worse my car can now barely steer and service lights are on going to try to see about talking to someone at dealership tommaro it seems a lot of people are having this problem with this car
4 times while driving slow I have lost power steering, it does come back fairly quickly. I see a recall for a 2014 Impala that covers my issues exactly, but was told my Impala is not part of the recall?
A D V E R T I S E M E N T S
- Forth Worth, TX, USA