The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.

- Jacksonville, FL, USA

THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE HIS SON WAS STOPPED AT A RED LIGHT, THE BLIND SPOT ALERT WARNING LIGHT ILLUMINATED ON THE PASSENGER'S SIDE-VIEW MIRROR AND ON THE INSTRUMENT PANEL. THE VEHICLE THEN STALLED. THE CONTACT'S SON RESTARTED THE VEHICLE TO DRIVE HOME. THE BLIND SPOT ALERT LIGHT ON THE PASSENGER'S SIDE REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND DRAINED THE BATTERY. THE CONTACT STATED THAT HE SAW ONLINE THAT THERE WAS A TECHNICAL SERVICE BULLETIN: N172097060 RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO Trecek Automotive of Portage Inc. (1350 E Wisconsin St, Portage, WI 53901) AND DIAGNOSED AS A BLIND SPOT ALERT SYSTEM FAILURE. THE DEALER CONFIRMED THAT THE FAILURE WAS RELATED TO THE TECHNICAL SERVICE BULLETIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE TECHNICAL SERVICE BULLETIN. THE FAILURE MILEAGE WAS 75,812. THE CONSUMER STATED THE REPAIRS WOULD COST $950, BUT THE CONSUMER FEEL AS THOUGH REPAIRS SHOULD BE PAID BY THE MANUFACTURER.

- Baraboo, WI, USA

The contact owns a 2014 Chevrolet Impala. While parking the vehicle, the rearview mirror suddenly detached from the front windshield. The vehicle was taken to the local dealer (burglund Chevrolet, 1824 williamson rd. Nw, roanoke, va) where it was diagnosed that the entire windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 90,000.

- Pulaski, VA, USA

The contact owns a 2014 Chevrolet Impala. While the vehicle was stationary, the contact smelled burning rubber. The contact stated that the wires of the rear defroster were burnt and fractured the rear window. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 54,100. Updated 02/07/2017

- Iowa City, IA, USA